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A little context would have been helpful here. I surfed your site a little before I was able to find out that you are indeed a "Computer Support officer" and hence your job is indeed fixing computers.

Its just nullified my entire job by saying all I do is a waste of time.

If all you do is fix problems that Microsoft and other software companies unnecessarily introduce into their products then your job is indeed a waste of time. Even in that case, you have to consider whose time is more valuable. Yours or the professors and secretaries at the university which hires you? In that case, it's far better to waste your time than theirs.