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Domain: fujitsupc.com
Stories and comments across the archive that link to fujitsupc.com.
Stories · 3
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Major Tablet PC Running Into Problems?
An anonymous reader writes "As Digitimes says : Global sales of Tablet PCs have not been as strong as expected, and major Tablet PC vendors like Acer and Hewlett-Packard (HP) have even experienced declining sales of the products, sources said. Acer, which claims it sold about 35,000 Tablet PCs worldwide in the fourth quarter of 2002, saw sales of the product plunge by over 50% in the first quarter of this year. " I actually saw/held my first Tablet PC last week - it was one of Fujitsu series machines, and I was pretty impressed by it. It'd make a good business/school machine, but I don't think you'd want it for gaming and the like. -
Private Import of US Hardware into Europe?
Hanno asks: "There are US companies selling Japanese gadgets not available in the US to local customers. But what about buying American hardware in Europe? I'm thinking about buying a US laptop that is not sold in Germany and the import, payment and warranty issues are giving me a headache. Has anyone else done this and what was your experience?""Here's the story: Fujitsu Germany does not want to sell the P2000 laptop over here in Germany - after some I research, I managed to contact one of their laptop product managers and he told me that Fujitsu-Siemens Computers Germany will absolutely never sell it, no matter what.
FSC also does not offer to import the laptop from the US sister company and obviously, they do not provide support or warranty for a US-only laptop in case it gets broken over here.
Well, frell you, FSC, thanks for your consideration of customer input. But the P2000 is still a pretty unique piece of hardware, even the price is ok, and there is no competing product on the European market (at least none that I know of).
Next problem: Most US mail-order shops do not ship outside the US anymore. (This includes Fujitsu's own webshop. Even the P2000 giveaway sweepstakes is US only...) And of those who do ship to Europe, most do not accept foreign credit cards anymore, at least not those who are known for good customer-support. What other payment option should I consider? Any shop you can recommend?
Finally, how about support and warranty with Fujitsu US and/or the store I bought it from? Do foreign customers get any such support at all? Has any of the readers who bought a US-only product and brought it to Europe tried to get support later and what was your experience?
(In case you wondered why I am not asking about it: Customs is not a problem. Buying US computers and having it sent to Germany is customs-free, I'll have to add the German sales-tax to the price, though...)" -
Private Import of US Hardware into Europe?
Hanno asks: "There are US companies selling Japanese gadgets not available in the US to local customers. But what about buying American hardware in Europe? I'm thinking about buying a US laptop that is not sold in Germany and the import, payment and warranty issues are giving me a headache. Has anyone else done this and what was your experience?""Here's the story: Fujitsu Germany does not want to sell the P2000 laptop over here in Germany - after some I research, I managed to contact one of their laptop product managers and he told me that Fujitsu-Siemens Computers Germany will absolutely never sell it, no matter what.
FSC also does not offer to import the laptop from the US sister company and obviously, they do not provide support or warranty for a US-only laptop in case it gets broken over here.
Well, frell you, FSC, thanks for your consideration of customer input. But the P2000 is still a pretty unique piece of hardware, even the price is ok, and there is no competing product on the European market (at least none that I know of).
Next problem: Most US mail-order shops do not ship outside the US anymore. (This includes Fujitsu's own webshop. Even the P2000 giveaway sweepstakes is US only...) And of those who do ship to Europe, most do not accept foreign credit cards anymore, at least not those who are known for good customer-support. What other payment option should I consider? Any shop you can recommend?
Finally, how about support and warranty with Fujitsu US and/or the store I bought it from? Do foreign customers get any such support at all? Has any of the readers who bought a US-only product and brought it to Europe tried to get support later and what was your experience?
(In case you wondered why I am not asking about it: Customs is not a problem. Buying US computers and having it sent to Germany is customs-free, I'll have to add the German sales-tax to the price, though...)"