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An anonymous reader writes: An examination of consumer complaints to the FCC over the past year and a half shows that the practice of Wi-Fi hotspot device blocking continues even though the agency has slapped organizations such as Marriott and Hilton more than $2 million in total for doing this. Venues argue they need to block hotspots for security reasons, but the FCC and consumers say the organizations are doing this to force people to pay for pricey Internet access.
"Consumers who purchase cellular data plans should be able to use them without fear that their personal Internet connection will be blocked by their hotel or conference center," FCC Enforcement Bureau chief Travis LeBlanc said in a statement. "It is unacceptable for any hotel to intentionally disable personal hotspots while also charging consumers and small businesses high fees to use the hotel's own Wi-Fi network. This practice puts consumers in the untenable position of either paying twice for the same service or forgoing Internet access altogether." Consumers have filed many complaints about Wi-Fi hotspot blocking to the FCC.