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I do not respect a company that gets it's paid shills in the media to refer to Open Source people as zealots and 'lintards'.

"This is a matter of leadership - for us to recognise that the world some times does see open source or open source licences as risky"

Only when the world is being fed lies by the self same SCO/Baystar/MS ..

"He also pointed out that many firms shy away from participating on open source mailing lists because discussions there tend to explode into flame wars "

Given that most online forums are infested with paid for or otherwise astroturfers and shills it's not surprising that things decend into flame wars. Anyone who puts forward an opinion that MS product is less then steller is duely targeted with abuse. The response being then used to paint the 'Lintards' in a bad light.

For an example take Rob 'SCO' Enderle ..

'many Linux supporters are a bunch of potty-mouthed malcontents. Enterprises are better off staying away from Linux and open source'

'I have a hard time seeing the Zealots as any different from terrorist .. I strongly believe that if September 11 showed us anything, it was that zealots'

Googled around and found it:
roger_howorth@vnu.co.uk

Write to the author of the article and politely point out that the GPL provides everyone the right to bundle or include GNU software, but not source code, with closed source software.

You never know; he might actually print a retraction. Bwhahahah!... sorry.