Domain: whitepages.com
Stories and comments across the archive that link to whitepages.com.
Stories · 2
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Are Website Performance Metrics Still Relevant?
jackvalko asks: "Recently Keynote Systems began an upgrade of Transaction Perspective, one of their performance measuring products. The data collected is used by the Executive staff at the dotcom I work for as a means to evaluate our customer experience. Now that they are almost done, we've noticed a better than 40% reduction in response time of our site. While I'm happy that our performance 'looks' good, this major change has given us pause to question the statistical relevance of the data that is being collected and the somewhat arbitrary nature of performance metrics collection in general. And, of course, how we message all of this to upper management. So I put it to you, Slashdot! Do you find performance metrics relevant to your customer experience? How do you manage expectations and change to upper management? And, most importantly perhaps, are organizations that collect this data still relevant on The Internet as it exists today?" -
Privacy - Ham Callsigns Lookups on FCC Database?
catchy_handle asks: "In the US, all amateur radio (ham) call signs are public record. Anyone with a decent police scanner can listen to the local hams on the 2m and 70cm bands. Given an operator's call sign, one can search the FCC databases which will return the licensees street address, among other data. As a future ham, I found this thread on eHam.net somewhat alarming. The majority of respondents stated that it's always been this way, that they have nothing to hide, and to stop being paranoid. [I disagree.] As a victim of ID theft, the less joe-crack-head knows about me the better. I'm pretty sure of the typical Slashdot reader's angle here, but my question is to the hams: Does this bother you? Or is it part of tradition and something a good operator should be proud of? Is it too late since these guys already know all?""I was surprised by the resistance to reconsider the status-quo, to adapt to the new reality of criminals with computers.
I suggested that the portals to the public databases be replaced with a challenge/response system such that if someone wanted my address, I'd get a notification from the QSL bureau, or the FCC that so-and-so was requesting access to my data. I could then decide to grant or deny that request. One person said that California's DMV works this way already (very cool). Another option: anyone is allowed to provide a PO Box to the FCC, instead of a street address, but that's an extra expense to many. "