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Novell Linux Desktop 9 Vs. Redhat Enterprise WS?

amorelock asks: "I manage a small group of 4-6 Linux software engineers / developers that are part of a larger engineering organization. Our IT department has finally, after several months of pushing-back, decided to support our Linux workstations. The have requested that we use an off the shelf distribution that will be fairly easy to manage and maintain (we're talking about Microsoft folks with practically zero Linux experience). We are evaluating both Novell Linux Desktop 9 and Redhat Enterprise WS. Have any fellow Slashdot folks had experience with either of these two distributions, and if so, what did you like or dislike about either of them?"

83 comments

  1. Novell vs. RedHat? by ignorant_coward · · Score: 3, Funny


    It's a tough choice, but I guess I'd go with Solaris 10.

    1. Re:Novell vs. RedHat? by Santana · · Score: 1, Redundant

      Solaris 10 is not a valid option here. They have to use a "an off the shelf [*Linux*] distribution that will be fairly easy to manage and maintain". But if *I* had a broader spectre for desktop systems then I'd say MacOS X.

      --
      The best way to predict the future is to invent it
    2. Re:Novell vs. RedHat? by amorelock · · Score: 1

      My personal preference IS actually OS X. Not an option for my environment here. Kernel development, embedded distro's etc....

    3. Re:Novell vs. RedHat? by Anonymous Coward · · Score: 0

      We're all so impressed.

    4. Re:Novell vs. RedHat? by OrangeSpyderMan · · Score: 1

      A little strange you are responsible for kernel dev. and "embedded distros" and struggle come up with an engineering report to decide on which dektop distro to use.

      Choices such as these are ones companies make on a very regular basis without ever having to Ask Slashdot. Come up with your requirements, come up with a test plan for those requirements and tick the boxes. Once all the boxes are ticked (or not :-) ) pick the winner or, as some companies do, pick the one you wanted to pick anyway whether or not it won :-)

      --
      Try NetBSD... safe,straightforward,useful.
    5. Re:Novell vs. RedHat? by Anonymous Coward · · Score: 0

      Download the latest versions of RHEL here and try them for yourself. They are pre-build inside a VMware WS5 environemtn. This allows you to try both at no charge. It does time out after 90days though.
      https://www.redhat.com/solutions/partners/rhrp/vmw are/

  2. Re:Ubuntu! by mogrify · · Score: 1

    I agree, but the submitter seems like he is looking for something with more enterprise clout. Personally, I wouldn't have qualms with running Ubuntu or many other desktop distros in the enterprise, but he's going to need to sell his Windows guys on this. They are going to feel better with an IT heavyweight attached to their distro.

    If this is what it takes to get a reluctant IT department to join the mothership, so be it.

    --
    perl -e 'foreach(values %SIG){$_="IGNORE";}while(){}'
  3. Personally, I am not a fan of YAST2... by mozkill · · Score: 0

    I think Redhat is much easier to change the window manager between KDE and Gnome...

    --

    -- Betting on the survival of the media industry is a serious risk. I advise investing elsewhere.
  4. Try CentOS by dtfinch · · Score: 1

    It tries to be a 100% compatible RHEL clone. They're donation based and promise long term updates, basically just recompiling the upstream RHEL packages and rebranding whereever it's required by Red Hat's trademark license.

    1. Re:Try CentOS by damiangerous · · Score: 4, Insightful

      Why would he want to do that? CentOS is RedHat for free without the support. As a business that will rely on these machines, they're willing to pay money for the assurance that they'll have Red Hat's assistance if necessary. When someone is willing to pay to get what they need, it doesn't make sense to offer something that isn't what they need with the incentive that "it's free".

    2. Re:Try CentOS by RevAaron · · Score: 2, Insightful

      His post *does* add something. It points out the fact salient that CentOS doesn't have some company behind it suporting it. If this fellow is torn between NLD9 and RHWS, it is a safe guess that the IT department where he works is looking for somewhere to get buy support. So, when there's a vunerability, it gets patched ASAP, and they're provided with easy-to-install packaeges, rather than a kernel tarball and a HOWTO. You can argue until the robotic cow overlords come home about whether or not that's something hardcore folks care about, but some people want it, and it doesn't matter why all that much to the rest of us...

      I imagine there are lots of business out there who use Linux without a support contract. And maybe this guy's IT dept isn't interested in one- but the facts point to a different conclusion. Maybe he could comment?

      Speaking of which, it's kind of funny- on the vast majority of Ask /.s I've read/participated in, there's usually a lot of bickering/debate like this... And usually, the original asker isn't around to clear these things up. Which leaves us with an superthread with lots of useless, argumentative sentences... *shrug*

      --

      Working toward a usable PDA environment in the spirit of Newton OS: Dynapad
    3. Re:Try CentOS by Anonymous Coward · · Score: 0

      The fact that it helped you doesn't make it any more helpful or relevant to the original questioner. Should we all start shouting out random bits of knowledge in every discussion in the hopes that someone, somewhere will find it useful?

    4. Re:Try CentOS by dtfinch · · Score: 1

      Subscription support models don't work for everyone. For about $300 a year per desktop, you get security patches and the possibility of support, if your problem falls within the limited scope defined on their site and if you think they can respond with the answer faster than you can find it on Google.

    5. Re:Try CentOS by Anonymous Coward · · Score: 0
      The fact that it helped you doesn't make it any more helpful or relevant to the original questioner. Should we all start shouting out random bits of knowledge in every discussion in the hopes that someone, somewhere will find it useful?

      Why the fuck not? The OP may not have been aware of Linux in the detail that many are - he may be a Windows Fanboy who management ordered to install one of these two Linux distributions. Pointint out that CentOS does exactly what RHEL does and is very free is a very valid and helpful point.

      The OP didn't give us very much to go on, so all sugestions are valid. The original CentOS post was on topic an relevant.

      I hate it when people absolutely can't think outside the square they are currently in - they are the sort of people who stifle innovation and generally force others to do every fucking thing the fucking hard way!!

  5. definitely go with Redhat by mozkill · · Score: 1

    Redhat has fewer packages and is a simpler distrobution. I would use that except that it lacks a few things that SUSE has.

    But if you want to avoid support headaches, then you might consider just using Knoppix 4.0 DVD edition with the UnionFS . Just have each of your users store files using UnionFS on a separate hard drive.

    --

    -- Betting on the survival of the media industry is a serious risk. I advise investing elsewhere.
    1. Re:definitely go with Redhat by mozkill · · Score: 1

      actually, you need advice from other developers who are developing on Linux... someone who actually has experience...

      --

      -- Betting on the survival of the media industry is a serious risk. I advise investing elsewhere.
    2. Re:definitely go with Redhat by Jeremiah+Cornelius · · Score: 2, Informative
      I always had 3rd party package and compilation problems on SuSE. If you wanted to select from their recipie, it was the best thing going. Try and "roll your own", then you wondered why it was made so non-obvious.

      I hope this has changed in a year as Novell - but I'm guessing prolly not.

      --
      "Flyin' in just a sweet place,
      Never been known to fail..."
    3. Re:definitely go with Redhat by Anonymous Coward · · Score: 0

      Psst, I think that's why he's here...

    4. Re:definitely go with Redhat by despisethesun · · Score: 1

      Nope, still pretty much the same. If you install apt4rpm on SuSE it helps somewhat, but the apt repositories for SuSE are lacking compared to what's out there for other major distros. Most of the stuff I had problems with, though, are things that I doubt would be of much interest in an office setting, though, so it might be OK to use SuSE/NDL in this case.

      --
      This poo is cold.
  6. Re:Ubuntu! by microwave_EE · · Score: 1

    I'd give a similar review to Mepis, though I don't know that I'd use it in an enterprise situation. I recently got rid of Mepis in favor of vanilla Debian sarge (+ the 2.6 kernel), and have had very little trouble with it.

    --
    I'll take you to the ball, Barbara Manitee!!!
  7. Yay! Another Linux "shootout" by scupper · · Score: 1

    How many times do have to read these "shootouts" here that devolve into conversations, not about the two distributions and enterprise support and interoperability other distros that will never be seen in a production environment?

    1. Re:Yay! Another Linux "shootout" by scupper · · Score: 2, Insightful

      correction.... How many times do have to read these "shootouts" here that devolve into conversations, not about the two distributions and enterprise support and interoperability, BUT other distros that will never be seen in a production environment?

    2. Re:Yay! Another Linux "shootout" by damiangerous · · Score: 2, Funny

      ur just a gentoo h8r! i spent weeks pimpin my CFLAGS and now ill bet i can engineer twice as fast as the looser who submitted this!

    3. Re:Yay! Another Linux "shootout" by jbolden · · Score: 1

      Well you would be suprised what ends up in a production environment. 2 shops ago we started out assuming that we'd want an enterprise Linux, in the end we found out that we needed to customize far more than even a "gentoo" type solution would allow and used a combination of two distributions which don't even make the top 10 and RedHat i.e. we really rolled our own. Its funny how little support matters compared to the advantages of truly open systems like Linux.

      That being the case I'd agree this is not a similar situation. We had a staff of Unix people that had spent the last 2 decades supporting Solaris, HPUX, Interex and Linux with some other experience like (AIX and Irix thrown in for some of the members) and the OP has a staff of Windows guys who agreed to do very little for the Linux guys.

  8. Debian by Mr2cents · · Score: 0, Offtopic

    I used Suse until 2.5 years ago, but I switched to Debian because of the different 'flavors', professional, enterprise, whatnot. The problem was that once you installed a certain version, and then you wanted to update via the net, you then ended up with another 'free' flavor, messing up the setup in my case. So I switched to Debian and the upgrades through apt-get are really sensational for an admin.

    I know it wasn't on your list of options, but because you didn't explain why you were limiting your options to two distro's, I'll just ignore it. If you knew why those two are 'right' and the others not, you wouldn't have a problem picking between the two either, right?

    --
    "It's too bad that stupidity isn't painful." - Anton LaVey
    1. Re:Debian by amorelock · · Score: 2, Insightful

      I've used Debian in the past and liked it (tho i'm currently a hardened gentoo user). I'm really just looking for a distro that is easy for non linux folks to manage / maintain.

      Thanks for the reply...

    2. Re:Debian by dhasenan · · Score: 1
      Are these people who are willing to learn and won't be annoyed or afraid by the idea of manually editing config files? Then Gentoo with a default --usepkg might be best. Or VidaLinux, if it's for the desktop.

      Otherwise, I'd go for a Debian-style (or Debian-based) distro. These days, Debian is seen to lack support; you might prefer Ubuntu, as a server or a workstation.

      I admit I haven't tried SuSE or RedHat. Perhaps when I have a hard drive with more than 10.2GB total, I'll try them.

    3. Re:Debian by Mr2cents · · Score: 1

      I recently installed a Debian system for some windows user. I was surprised how easily he managed to deal with it, he had only had a basic unix course at school.

      I explained him by phone how to format an extra drive and put it in fstab, he did just fine after a minute of explanation.

      In my opinion Debian is quite easy to manage once properly set up, then awaits the task of reading hundreds of man-pages and HOWTO's over the next couple of years. Imho that's the best way to get a profound understanding of GNU/Linux, and if you want to manage a server in a professional environment, a good understanding is what you should be aiming at. In the meantime, everything already installed just keeps working.

      BTW, a system administrator shouldn't wet his pants when he has to change a setting in a config file. Most config files are very clear and are overly documented (and the ones that aren't usually don't need to be changed). In fact most of the time I prefer config files over graphical tools. Just give him some encouraging words and he'll get over that mental barrier.

      I'll conclude with an article from linuxmagazine.com, you might find it interesting:

      http://www.linuxmagazine.com/content/view/45/115/

      --
      "It's too bad that stupidity isn't painful." - Anton LaVey
    4. Re:Debian by Glonoinha · · Score: 1

      SuSE 9.3 Professional LiveDVD

      Download it (that's a fast site, thanks Uncle Sam!)
      Burn it to DVD.
      Boot from DVD.
      Experiment with SuSE 9.3 Pro

      When you are done, reboot, pull out the DVD and your file system is un-modified.

      --
      Glonoinha the MebiByte Slayer
    5. Re:Debian by Anonymous Coward · · Score: 0

      The (sic) have requested that we use an off the shelf distribution...

      Debian is not off the shelf. That's why he limited his options. I know people often don't read the article linked in the blurb, but at least read the whole blurb, man.

  9. Ubuntu by Beuno · · Score: 1, Offtopic

    I know this wasnt one of your options, but I have implemented Ubuntu very well with a very good reception from non-tech users.

  10. Thus I strike "Ask Slashdot" from front page prefs by Anonymous Coward · · Score: 0, Troll

    Continuous stream of gibberish questions about life goals and major purhcasing decisions left to a gang of strangers. Bye!

  11. you are missing the point of the question.. by SatanMat · · Score: 3, Insightful

    I rather think that most of you so far have failed to grasp what SHOULD be the question here...

    he said we're talking about Microsoft folks with practically zero Linux experience

    I rather think IMHO the correct question is "WHO has the best support."

    If his MS folks are to feel good about this, pick the distro with the best support. phone, email, in person, or web.

  12. NLD! (bias alert!) by swerk · · Score: 3, Interesting

    ...I have to praise NLD. I'm a Novell employee. :^)

    Way back when, I used Red Hat as my first serious GNU/Linux rig. I'm glad I did, it was well suited for teaching me the ropes, and my buddies knew it, at least moreso than they knew any other distro. Of course, that was a different time, Red Hat was the undisputed king of distros. Eventually I ran out of patience for RPM hell, which I'm sure has gotten much better in recent years. I wound up taking a deep breath and diving into Slackware, where I knew I'd basically be on my own. I love it, I love basically building everything myself. I should try one of these new-fangled Gentoo type distros that promise to do the grunt work for me.

    At work, of course, it's SuSE and NLD, and I'm honestly very impressed with both. SuSE's my weapon of choice as a developer, but it's not hard for me to understand NLD's high marks in terms of usability and as a general Windows-replacement OS.

    I'm obviously biased, and I haven't even touched a Red Hat distro in some time, apart from a short fling with Fedora on some spare hardware. And it's not as though the stuff coming out of Red Hat's been getting bad press either, both Red Hat and Novell's offerings to the business world have been really solid lately from the sounds of it. It's probably little more than a matter of taste right now. Novell obviously hopes to shift that and do some very big things in the desktop space, and I think we will. So my knee-jerk recommendation stands; Novell's not going to let you down if you're looking for a solid GNU/Linux OS but don't have any experience with such things.

    Just don't let those of us with flamethrowers influence your decision. :^)

  13. Grimness is not a valid option by A+nonymous+Coward · · Score: 2, Funny

    Lack of a sense of humor is distasteful here on slashdot. Please find the restroom, take a dump, and lighten up.

    1. Re:Grimness is not a valid option by Santana · · Score: 2, Funny
      $ man -k "sense of humor"
      sense of humor: nothing appropriate

      See?

      --
      The best way to predict the future is to invent it
    2. Re:Grimness is not a valid option by krewemaynard · · Score: 1

      Lack of a sense of humor is distasteful here on slashdot.

      If by "distasteful" you mean "will get you modded Redundant or Flamebait," I totally agree :) Check my history for proof, or just wait till the mods get a hold of this post. I'll learn to use that AC checkbox one day (prolly when I set up another account just so I can post from one place and mod myself up from another...isn't that how it works anyway?).

      trolly trolly trolly....
      --
      I saw it on Slashdot, it must be true!
  14. Updates? by bettlebrox · · Score: 1

    How do you plan to updates these? Do you want people to comment on how Red Hat Network or Novell's (Ximian's) Red Carpet or Zenworks?

    --

    I have a very small mind and must live with it.
    -- E. Dijkstra

  15. But what? by kosmosik · · Score: 1

    What you want these systems to do? Integrate into AD? Any Linux can do that... You *need* to pay for some kind of Linux? Well if you just *need* then toss the coin and decide... :)

    To be honest I don't quite get the problem. Maybe you should read: http://www.catb.org/~esr/faqs/smart-questions.html - cause now you ask like "Which is better?".

    1. Re:But what? by Anonymous Coward · · Score: 0
      You *need* to pay for some kind of Linux?

      No, they *want* to pay for *support*.

  16. I use both and by WebHostingGuy · · Score: 1

    it doesn't matter which one you choose. I bet for what you will be using them for the only difference you will need to look at will be vendor support. Both of these distributions are top of the line for business support and you will not go wrong by choosing either of them.

    Now, if I had to choose one I would suggest you go with SuSE all else being equal. The reason for this is that their newest desktop 9.3 is a very good distro and it will keep you happy. But if you went with Redhat you would be happy as well.

    I would not go to any other the other distributions if you have money for support. The other linux distributions are very good. Several of the ones mentioned here are at least as stable and offer as many (if not more) features than these two distributions. But, if your tech support knows nothing about linux having a dedicated corporate vendor support staff is going to be a big help. Your tech support could figure things out by browsing mailing lists and forums for the other linux distributions but it would take them longer than picking up a phone and saying how do you do (fix) x. For a business environment this is a no brainer.

    --
    Quality Hosting e3 Servers
    1. Re:I use both and by Glonoinha · · Score: 1

      I have used both too, and have used about half a dozen flavors of SuSE over the past year too (9.0 Pro, 9.1 Pro, 9.2 Pro, 9.3 Pro LiveDVD (which I am in right this second), 9.3 Pro, 9.0 Enterprise Server) and although 9.3 is really good - you need a footnote that it uses a new Xwindows engine (like Xorg instead of XF86) and the latest kernel - and between being on the bleeding edge of both the GUI and kernel means a bunch of stuff isn't going to work out of the box (Sybase ASE 12.5 is proving to be a serious bitch to get working - I will recant this entire email if anybody can tell me how to get it working in either SuSE ES 9.0 or 9.3 Pro.)

      --
      Glonoinha the MebiByte Slayer
  17. Having used both... by HexaByte · · Score: 2, Informative

    I prefer SuSE, hands down over RH.

    However, if I were looking for a WinDoze replacement, I think you should look at Xandros for the desktop.

    --
    HexaByte - he's a square and a half!
  18. Re:Thus I strike "Ask Slashdot" from front page pr by Anonymous Coward · · Score: 0

    Don't let the virtual door hit you on the virtual ass on the way out! Why you think you need to announce your personal reading decisions to the world is beyond me, except perhaps a very inflated sense of your own self importance.

  19. Having Used Both by thegrassyknowl · · Score: 2, Informative

    Having used both RHEL (albeit only for a few days) and Suse recently, I can say that I feel RHEL is the better distro.

    Actually, I was looking on the Suse website and somehow ended up at a German page. Clicking back loaded the previous page in German as well, and so on. That made it even easier to justify downloading the RHEL evaluation.

    RHEL installed with minimal fuss. All the hardware in my PC was picked up, including the wireless networking and bluetooth. The installer is pretty-much Fedora but RedHat branded. The whole thing feels much like Fedora, but obviously there are some improvements and proprietary parts.

    We are trying to get ClearCase installed on RHEL ES4, but it's proving to be ellusive even though Rational claims it's fully supported. I'm going through the second round of ClearCase patches now to try and fix the userspace and stop the kernel panics (it is a ClearCase problem - doesn't do it until clearcase is installed).

    All I can suggest to the OP is download both the evaluations; Suse/Novel have a DVD download and RHEL comes as 4 CDs. You have to register with the respective companies and you get a 30 day trial. Run them on two similar machines, side-by-side and see how they stack up in terms of a few criteria that are important to you.

    --
    I drink to make other people interesting!
    1. Re:Having Used Both by Anonymous Coward · · Score: 1, Funny

      Having used both RHEL (albeit only for a few days)...

      Hey, I'm wondering if there are any valet drivers from expensive resorts here, who can tell me whether I should go with the M5 or for about the same price I can get a Lotus...I just don't know, but I need a really solid driving car. Any tips?

  20. How would they support whatever you choose? by fjf33 · · Score: 1

    It seems to me they should pick which one they want to support and give you a very cogent reason why. If they are not capable of even that, then why in hell would you let them have root access to your boxes? I know you probably don't want to be opositional here but they may waste your time more than anything else. What are you using today? Why not stick with it?

  21. Isn't that a paradox or something? by A+nonymous+Coward · · Score: 1

    My head is spinning. I will disregard all results of your man inquiry.

    Pretty good :-)

  22. NLD rules by libra-dragon · · Score: 2, Informative

    YAST is a kickass tool for newbies to manage linux. I personally think the curses version is nearly identical to managing a NetWare console --as elegant as it is simple. NLD has a very easy installation.

    The integration work that Novell has done with the UI is quite nice. Novell has provided some nice OOo integration with network file access, dialog boxes and improved printing. Additional plusses include the fact that they aquired Ximian which means full Evolution support. I'm not sure how RH supports their bundled apps.

    RHEL/WS is probably a well supported OS from a system standpoint, but I just don't see them to be serious about the desktop. Security patches is probably the most you can expect from RH. Although, their organization has been very responsive and helpful to anything I've needed.

    Regarding pricing, Novell seems to have RedHat beat.

    IMHO, NLD has a product that can enable them to lead the linux desktop movement. Now they just need to work on the marketing piece.

    1. Re:NLD rules by MrResistor · · Score: 1

      I have to agree RE Yast, especially for people coming from Windows.

      Everyone I've known that began their Linux experience with SuSE has ended up using Linux primarily or exclusively within 2 years, myself included. I can't say that about any other distro.

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    2. Re:NLD rules by a9db0 · · Score: 1

      IMHO, NLD has a product that can enable them to lead the linux desktop movement. Now they just need to work on the marketing piece.

      Hasn't that always been the problem at Novell? Superior tech, lousy marketing.

      --
      -- "Never underestimate the power of human stupidity." - R.A.H.
  23. Depends on the apps by (H)elix1 · · Score: 1

    I've used both, and I'd say the hardware support for SuSE is a bit better. Took RH forever to finally move over to the 2.6 kernel or any of the current video drivers. One of the things that turned me off to RH was the 'all your base' clause in the agreement - they have the brass to stipulate on site audits if the mood so swings. With 4-6 users, it is right on the edge... take a look at setting up a partnership with either company as you can save some major change.

    On a more practical note: BEA seems to team up with RH, most IBM stuff seems to default to SuSE. The SuSE pro distribution comes with crossover (for running win32 apps), but is well worth the $40 if they have any legacy stuff. Depends on what your developers are running. Look to see what your apps support.

    1. Re:Depends on the apps by kayen_telva · · Score: 1

      I am having trouble finding a link showing that Suse 9.3 Pro comes with Crossover office or that it costs only $40. Am I misunderstanding you ?

      http://www.novell.com/products/linuxpackages/profe ssional/index_all.html
      http://www.digitalriver.com/dr/v2/ec_dynamic.main? cat_id=1&pn=7&sid=27477

      maybe you meant that on top of the $99 suse pro price, for $40 you can add crossover ?

      ok..i did some checking and this looks like the current pricing $99+$39.

    2. Re:Depends on the apps by (H)elix1 · · Score: 1

      The 9.2 pro came with it in the box (not downloaded). That cut went for ~99USD, the enterprise went for ~300-500. I'm running the SLES version these days, so did not try 9.3. The standard crossover cut is just fine for single users. Fantastic bit of kit. If you want media without the faf, the personal version comes in at $40 or you can do the free FTP install and then pick up crossover by itself. I assumed the parent was looking for support contracts rather than media, however.

      http://www.codeweavers.com/products/pricing/

  24. I'd have to say SUSE by invisik · · Score: 5, Interesting

    I have somewhat of a bias being a Novell Gold Business Partner and previously being a SUSE Business Partner. But in our partnering decisions great time and painstaking care was involved evaluating and examining the market.

    As many others have said, RedHat and SUSE are both enterprise-class, stable products with great tech and community support. They run lots of commercial applications without modification. Either one is a great general purpose choice for your desktop environment. I feel the NLD product has a more unifed feel and management through YAST. Many RedHat admins dislike SUSE because of YAST, that it changes many config files and no one really knows what it is doing. Be that as it may, managing your network (and possibly having somewhat less skilled Help Desk staff) is made much easier by letting YAST take on the brunt of that work. YAST is a GUI and a command-line application, so you get the best of those two worlds as well. In my typical environments, you don't want the end-user going to the command-line at all if you can help it, as YAST is a great way to keep things straight.

    Both systems run Gnome or KDE, so your desktop choice would be more of a decision for how much training you can provide as well as what fits best in your environment. Again, both are enterprise-class environment and both a good choice. Both OS's can run pograms designed for either window manager (aka, you can run Gnome apps in KDE if you have the KDE libraries installed, and vice versa) so you aren't missing out on applications due to window manager issues or widget libraries.

    I think Novell is pushing further with more innovations on the desktop (or "features" they are not always new to the computer world) then RedHat is at this time. The SUSE Professional product is really a test-bed for what goes into Novell Linux Desktop. It seem Fedora Core is the same, but feels more like they keep it no-cost so people will continue to use RedHat products. I'll probably get flamed for that, but that's just my impression.

    Hardware support (for laptops anyway) seems better in SUSE. Fedora Core 4 won't work with my 802.11 wireless card in my IBM Thinkpad X31 (yes, have to jump through hoops to get it working). It has worked on SUSE since 9.0 out of the box (3 versions ago). But this is not a huge problem these days as you can buy your hardware with linux in mind, and more drivers for new hardware are available.

    Finally, determine your support needs and see what offerings both companies have. If you have really green linux admins (like your current Windows admins probably are) you may need many incidents the first year and then fewer after that. You should be able to get a fairly customized support package from either vendor.

    Best of luck on your journey!

    -m

    --
    http://www.invisik.com
    1. Re:I'd have to say SUSE by amorelock · · Score: 1

      Thanks for the insight.

  25. And now for something completely silly by Degrees · · Score: 3, Informative
    With NLD, you can get these

    Well, you can get them anyway - just send a SASE. But it would be kind of silly to put a NLD sticker on your RH box...

    --
    "The most sensible request of government we make is not, "Do something!" But "Quit it!"
    1. Re:And now for something completely silly by bwalling · · Score: 1

      (see parent post regarding ordering NLD stickers for your PC) Microsoft employees should indicate this clearly in order to receive priority processing

      That's awesome!

  26. Novell by Cyphertube · · Score: 1

    Having used SUSE for quite some time, and having recently kicked all the Windows out, I would go with Novell for the support.

    Yast2 is dead simple. There's a lot of great material regarding migration on the Novell website, which is really geared towards Windows people.

    I also like that they seem to have reasonable self-study kits.

    Red Hat, no matter what they say, has always seemed to be more server-oriented anyway. I think your Windows guys would get confused. (My boss seems to get confused anytime I suggest anything away from Windows 2000.)

    --
    Linux - because it doesn't leave that Steve Ballmer aftertaste.
  27. You're already screwed, sorry by Gothmolly · · Score: 0

    Here's why: You state a requirement of "(we're talking about Microsoft folks with practically zero Linux experience)". These are the same Microsoft folks who, remember, DONT WANT TO MAINTAIN YOUR BOXES. At first sign of a problem, something like "how do I use vi?", the MS folks will complain to a Manager, who will make a Decision, that the Strategic Goal isn't being met, and you'll get nice, shiny, XP boxes.

    --
    I want to delete my account but Slashdot doesn't allow it.
  28. Re:Thus I strike "Ask Slashdot" from front page pr by Anonymous Coward · · Score: 0

    who asked you dumbass?

  29. Isn't the real question by Thatto · · Score: 1

    "Now that we've gotten management onboard with linux, how do we get support that is acceptable/valueable to both the end-user and IT management?"

    I have experienced first-hand the pain of turning over my linux box to the Windows only admins. It is very difficult to have your rights taken away, and have to walk the "admin" though a task that would have only taken seconds.

  30. Seems Obvious To Me by Master+of+Transhuman · · Score: 1

    Redhat charges quite a bit for their support (server-wise, anyway, not sure about their desktop) and I'm not sure they have the best rep in the industry for that support.

    Novell has a long history of decent support of their customers and I believe their prices for workstations are less than Red Hat's (correct me if I'm wrong here, I haven't looked recently.)

    The only question you might have is Novell's long-term viability vrs Red Hat's. But since Novell HAS been around longer, has a lot of cash in the bank, and Red Hat is a newer company, I'd say that's a wash as well.

    Go with Novell.

    Better yet, install a couple desktops from each on test machines, play with them, run into troubles, and call them up and see who handles real support issues better - or even if your developers can handle support better on their own.

    Why ask around when you can FIND OUT at low cost?

    --
    Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
  31. Apples to Apples by millermj · · Score: 1

    If we're supposed to be comparing like distributions, then shouldn't it be SUSE LINUX Enterprise Server vs. Red Hat Enterprise Linux WS or Novell Linux Desktop vs. Red Hat Desktop? SLES is aimed at the enterprise workstation market just like RHEL WS is. ...though an argument could be made for SL Pro I think.

    --
    Did anyone bother to ask the customers what they want?
    1. Re:Apples to Apples by Compenguin · · Score: 1

      you do know that the WS stands for workstation?

    2. Re:Apples to Apples by millermj · · Score: 1

      You mean that WS used to stand for workstation. In fact, they changed it from "workstation" to WS because they wanted the product to be for more things than just workstations. For example, cluster nodes.

      Regardless, SLES (despite the name) is Novell's enterprise code base and goes beyond servers. In fact, Novell Linux Desktop is based on SLES.

      --
      Did anyone bother to ask the customers what they want?
    3. Re:Apples to Apples by millermj · · Score: 1

      I should also note... Novell Linux Desktop is for the commercial desktop market and isn't intended to be a workstation product like RHEL WS is.

      Yeah yeah; "desktop" and "workstation" are both clients, but us marketing people see the world a little differently. You wouldn't run a CAD program on an eMachine, would you?

      --
      Did anyone bother to ask the customers what they want?
    4. Re:Apples to Apples by Compenguin · · Score: 1

      I probably would, toss in soem more ram and a nice video card and it's probably still cheaper than a lot of fancier brands. the line between desktop and workstations is a lot fuzzier than the line between workstation and server.

    5. Re:Apples to Apples by Compenguin · · Score: 1

      Well when it seem like horrible marketing on thaeir part to call their offering that they would reccomend for work stations "Enterprise Server," furthermore after reading descriptions it seems like NLD is closer to RHEL WS than SLES is even if NLD is close to Red Hat Desktop as well, though they also have Suse Linux Pro in that market.

      And the main difference between RHD and RHEL WS seems to be suppoert for 2 CPUs, Itanium (a market failure), and 4gb of ram (I'm sure this limitation will disappear in a few years).

  32. You should consult your marketing people... by biglig2 · · Score: 2, Interesting

    Seriously, they know what distro you should use.

    You see, if you read your question carefully, you'll notice that you are Linux developers. Which means you are making a Linux product, that your company sells. Which means you should be using whatever distro your customers use. Marketing should have those figures for you.

    Even if you're writing for some embedded box or such, find the distro closest to the one being used.

    --
    ~~~~~ BigLig2? You mean there's another one of me?
  33. It's pretty much of a muchness for 6 machines by ZG-Rules · · Score: 3, Interesting

    I run RHEL WS (3 and 4) for a University. There are some great things you can do for automated deployment, it's rock solid stable, works on everything but bleeding edge hardware and it does everything most people want.

    That said, it's crippled in that it ships without mp3 and avi support. This is fixable (on an enterprise scale if you know what you are doing), but annoying.

    If something's broken (ACLs over NFS for one) it takes RedHat a long time to acknowledge that it's broken and even longer to release a fix - despite the fact we have 16000 licences and a support contract! This is however a disadvantage of any "Enterprise" distribution.

    RedHat is also gnome-centric. This is not a bad thing in itself unless you must have KDE - in which case you must be prepared for RH to say "I'm sorry we won't include because we focus on Gnome."

    That said, the enterprise management tools (RedHat Network) absolutely rocks my world, but will be much less useful for 6 machines. I don't think SuSE/Novell have anything that come close to rivalling this. But YMMV of course.

    I haven't used Novell Desktop 9, but I have used SuSE extensively and nominally support it for academic use. YaST is good, but then so are the redhat-config-* tools. Novell is much more KDE driven - if you like that kind of thing. SuSE Pro is much better with newer hardware and automating NVidia binary driver install (among others) - but NLD may well suffer from the same stale odour as RHEL (in the same way that Fedora Core works much better on newer hardware than RHEL - but then it is the test-bed for stuff to be included in RHEL)

    To be honest, I would push your IT department to either recruit or train one or two guys up to a minimum level of Linux experience alongside their Windows Duties and pick whichever Enterprise Distribution has the best support/price balance for you. At your scale of deployment, you won't see the benefits of RHEL over NLD.

  34. You're looking in the wrong direction by Anonymous Coward · · Score: 0

    For users with no Linux experience, Red Hat is a no go. It'just doesn't have the usability that typical end-users have come to expect. NLD is somewhat better but still doesn't go far enough in creating a desktop environment that operates consistently with user expectations. Also, and perhaps more importantly, if you're expecting to introduce Linux desktops into a mixed environment with Windows desktops and Windows servers, you want to make sure Samba integration is properly done. If you use a Windows PDC or Active Directory server to control access to network resources, then you're in for a lot of extra configuration work. Xandros is a much better solution. They focus on usability which makes it easy for Windows users to switch and they include PDC and ADS authentication out of the box in their business edition. Lesser additions also make peer to peer windows networking (think Win 98 type sharing) trivial. Xandros is the only choice for a Linux desktop for non Linux savvy end-users.

  35. What about Linspire? by chord.wav · · Score: 1

    I don't know what capabilities are you looking for, but It's the most windows-friendly Linux distro I know.
    This will make things easier for them, not for you I guess.

  36. As a long time RH user by Anonymous Coward · · Score: 0

    I've used Red Hat for ages and it is a very solid distribution. However, based just on reading about Novell offerings and based on previous Ximian experience I think Novell will better serve your Windows folks. It seems that SuSE+Ximian really worked on enterprise-wide management tools for desktops, when Red Hat mostly concentrated on server market.

    I presume Novell has better Active Directory and other Windows world integration out of the box as they've been in that market for years.

    May I suggest downloading VMware Eval, SuSE Eval and Red Hat Eval and a couple days of exploration.

  37. For a solid vehicle try by Anonymous Coward · · Score: 0

    powerwheels. I hear their accident rate is very low and they never flip over.

  38. The true solution. by shashir · · Score: 1

    There is only one real solution. You can choose whatever OS you want, but the true answer for you is Solaris. If you are really into Linux, remember that just because RH and Novell give proprietary distributions, they don't necesarrily provide the best Linux distributions. If not Solaris or BSD, use Slackware or Debian Linux.

  39. Re:NLD! (bias alert!) by Intron · · Score: 1

    yum has helped a lot on RH/Fedora updating. There are still some packages that don't get into the update sites as RPMs quickly enough, but that's what the support subscription should be for, right?

    I've been meaning to try NLD but so far Fedora has met my simple needs.

    --
    Intron: the portion of DNA which expresses nothing useful.
  40. Re:NLD! (bias alert!) by anomalous+cohort · · Score: 1
    ran out of patience for RPM hell...diving into Slackware...building everything myself

    Let me see if I got this straight. The Redhat Package Manager doesn't always work so you moved to Slackware where you build everything yourself. Did I get that right? Why did you have to move to Slackware? Can't you build what you need on a RedHat distro?

    I still use RedHat. Most of the time, the RPM works fine. When it doesn't, I install the source and build it. Sometimes I have to get into it to solve build errors but only very, very infrequently.

  41. OSX, Novell by arete · · Score: 1

    Parent (currently modded redundant) has a very valid point. OSX is the easiest to maintain desktop *nix, and to boot the best common desktop in the world. Since it can run OSX, classic MacOS, BSD* and Linux* software it has considerably more options available to users.

    Personally, I'm very happy with SuSE 9.2 and I was very happy with SuSE 7.3. I view SuSE as the perfect middle ground of great support and installers and RedHat. More importantly, SuSE has always, without fail, just worked for everything. But I'll admit I haven't examined RedHat in awhile.

    *(from source. Binaries work if they're targetted to PPC, but there are more BSD/Linux binaries targetted to i386 than PPC)

    --
    Looking for freelance Actionscript (Flash/Flex) or ColdFusion work and/or freelance developers. Email me, put Slashdot
  42. Re:NLD! (bias alert!) by swerk · · Score: 1

    Yeah, I didn't explain that too well. :^) I certainly could have stuck with Red Hat. There was more to it than being pissed off at RPMs though.

    I was still a relative newbie to GNU/Linux. I was using RPMs as a crutch, which led to extra irritation when they didn't work correctly. I thought that by presenting myself with a sink-or-swim situation, I'd force myself to get to the point where I knew what the heck was going on and would no longer use or need any crutches. Slackware jumped out at me as a good sink-or-swim type of distro, with a traditional system layout and no fancy packaging tools I could wuss out and fall back on. Even now I prefer building stuff to installing binaries someone else has built. (Dumb psychological thing.) It's probably time for me to move on to Gentoo or some such distro, but I've gotten sort of attached to good ol' no-magic Slackware. Someday I might decide it's not worth the time to build everything from source, and I'll use a Red Hat, SuSE, or Mandrake type rig again. I just use what suits my needs and what I'm comfortable with. That I picked Slackware way back when and stuck with it all this time was just a crap shoot. It could have been Debian or whatever else. Heh, Caldera was even one I looked into. That would have made for a neat ride.

    Steering this tangent back a little towards on-topic, if I was a newbie in this day and age, I'd probably still find myself frustrated from time to time by package management systems (on any newbie-friendly distro), but more importantly I'm still the type of geek who isn't satisfied with myself if there's magic going on behind the scenes that I don't understand at all and couldn't fix. ...At least in software. Ask me to rebuild my car's engine and I'll have no clue. ;^)