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Stuck In Google's Doghouse

hansoloaf writes "The NY Times is running an article about a business, Sourcetool.com that seem to be in a sort of a doghouse with Google. Initially Sourcetool uses AdWords to help build up its business. The business centers around providing links for business that sell industrial products. The owner, Dan Savage, explains in detail how Google over time used its AdWords bidding system to limit or reduce Sourcetool's ranking and revenue because the site's landing page is not 'googly' enough. Savage wrote a letter to the Justice Department as they are reportedly looking into Google and Yahoo's proposed deal." The article is nuanced in its observations about the complexity and ambiguity of anti-trust law. Even if Sourcetool and similar businesses aren't "Googly" — which is a Google proxy for "what the customer wants to see in search results" — should Google be able to pick winners and losers among industries and business models?

165 comments

  1. Why not just improve the site? by Naughty+Bob · · Score: 5, Insightful
    The Dan Savage? Love your work.

    But surely google must serve its customers in the way it deems best. Otherwise, who is running the business?

    Solution? Make your website less like a link-farm. Perhaps add some value, like trustable reviews, or customer recommendations (otherwise, the site is not really any different to a Google search on the term "Industrial Products").

    "Googly" -- which is a Google proxy for "what the customer wants to see in search results"

    Which is, of course, why Google is the No.1 search engine. They make serving their customers their business, the crazy loons.

    --
    "Be light, stinging, insolent and melancholy"
    1. Re:Why not just improve the site? by Anonymous Coward · · Score: 0, Informative

      That's fine, so long as you remember that Google's customers are those that actually pay it with real money for advertising, not us dweebs that just use it as a search engine.

    2. Re:Why not just improve the site? by adisakp · · Score: 5, Insightful

      His website relied on being a link-farm.

      From The Summary: The business centers around providing links for business that sell industrial products.

      The summary is wrong it should say "AdSense Links".

      Basically, he was skimming from Google. He was paying google less for search terms than Google was paying him for click throughs. If you typed "ball bearings" on Google you might get one of his adwords (that he paid 5-6 cents for), then clicked on one of his "ball bearing" you'd be clicking on a Google AdSense ad (that he was paid 10cents per click through). He was making a huge amount of money by making people click twice through what Google would prefer to be a single click from their system. Plus his entire business model relied on skimming cash from Google.

    3. Re:Why not just improve the site? by VoidEngineer · · Score: 3, Insightful

      Yes, except you've forgotten a critical point... Companies who advertise and pay them money are their customers, not the masses who use their services for free.

    4. Re:Why not just improve the site? by Naughty+Bob · · Score: 5, Insightful

      Yes, except you've forgotten a critical point... Companies who advertise and pay them money are their customers, not the masses who use their services for free.

      I didn't forget this- It isn't a critical point though-

      How would Google be serving its customers by filling up the search results with link farms? In my eyes, that only devalues the product.

      This site, as a poster above points out, is simply skimming cash from Google.

      --
      "Be light, stinging, insolent and melancholy"
    5. Re:Why not just improve the site? by Anonymous Coward · · Score: 5, Insightful

      They are the customers, but nevertheless it may be a good business decision to get rid of bad customers.
      If some customers are given cheap ads to irrelevant pages, the free users (Google's product) will start clicking on the links less, and thus reduce the value of Google's services their other customers.

      Since this is Slashdot, every post needs a bad analogy. This case is similar to a restaurant throwing out a paying customer (or charging them *a lot*) if they are loud, annoying and disturbing many other eaters.

    6. Re:Why not just improve the site? by hedwards · · Score: 1

      Which is, of course, why Google is the No.1 search engine. They make serving their customers their business, the crazy loons.

      Google doesn't do any better than the competition does in terms of what makes it into the results. I switched over to msn for search, and the results really aren't worse than Google's are.

      Google does a pretty poor job of filtering out link farms and search engine results from the top couple of pages. Pages which consist only of lists of other pages shouldn't appear in a proper search engine's results. Definitely not on the first couple of pages.

    7. Re:Why not just improve the site? by Anonymous Coward · · Score: 0

      It may be "skimming cash" from Google, but it is most certainly not a link farm. It's a niche search engine that lists (for free) a large number of business directories, and displays some paid AdSense results along with the search.

      Besides, lots of people use AdSense and AdWords together to make money. The problem is that for this guy it's his only source of revenue.

    8. Re:Why not just improve the site? by jmpeax · · Score: 2, Interesting

      RTFA - his site is more than just a collection of ads. It's a huge searchable directory that had some ads on it to generate profit.

      I know reading the article isn't popular, but on this occasion it's important. Parent really isn't being insightful.

    9. Re:Why not just improve the site? by Lumpy · · Score: 3, Interesting

      Bingo...

      The website is a link farm. and it's a whiney butt complaining that their semi shady business is pissing off google.

      Honestly, I think any link-farm site needs to be delisted.

      "googley" stands for a honest and real website and not a site page that is designed to list links to other places purely to build google page ranks for other sites.

      --
      Do not look at laser with remaining good eye.
    10. Re:Why not just improve the site? by zippthorne · · Score: 2, Insightful

      That's true, we're the product. But google has to cultivate it's product, not drive it away. If they have nothing to sell to their customers, then they won't make very much money, will they.

      --
      Can you be Even More Awesome?!
    11. Re:Why not just improve the site? by adisakp · · Score: 5, Insightful

      The site still looks like a link farm. And every page basically has paid links on it that just repeat the search terms he was paying Google to buy. There's no reason Google should sell him search terms cheaper than they pay him for click throughs on the same search terms.

    12. Re:Why not just improve the site? by Anonymous Coward · · Score: 0

      I would suppose that all are equal in their ability to express an opinion even when it has great effects upon others. For Google to rank a business as "No.1" is no different from me saying that I hate Sears products. Either opinion may boost or ruin a business but that is what freedom and equality are all about.

    13. Re:Why not just improve the site? by hclewk · · Score: 1

      Got an example?

    14. Re:Why not just improve the site? by mysidia · · Score: 1

      Clearly he needs to have paid listings and incentives for businesses that are listed to cross-link back to his site.

      Then he will get more traffic.

    15. Re:Why not just improve the site? by oldhack · · Score: 1

      ...They make serving their customers their business, the crazy loons.

      And yet keywords are auctioned off to the highest bidders, which goes againt delivering the most relevant search result. Add that Google is an effective monopoly - i.e., wields predominant market power.

      --
      Fuck systemd. Fuck Redhat. Fuck Soylent, too. Wait, scratch the last one.
    16. Re:Why not just improve the site? by Naughty+Bob · · Score: 1

      And yet keywords are auctioned off to the highest bidders, which goes againt delivering the most relevant search result.

      Oldhack. Keywords get you into the ads, not the search results.

      --
      "Be light, stinging, insolent and melancholy"
    17. Re:Why not just improve the site? by Luthair · · Score: 2, Insightful

      I don't know about you, but if I use Google to search for a product, virtually all the results are "shopping" sites which simply link to other stores selling the item. Its getting to the point where it isn't possible to find reviews for many types of products, with the exception of CNet / Epinions, which in many cases don't even have a review, just a description!

    18. Re:Why not just improve the site? by oldhack · · Score: 1

      Right, I should have noted the search result, including the side bar ads that show up. When Google talks about "user experience" as a justification for the move, they seem to mean putting up "relevant" ads, but the relevancy is determined by auctioning.

      Btw, who did you mean by "customer"?

      --
      Fuck systemd. Fuck Redhat. Fuck Soylent, too. Wait, scratch the last one.
    19. Re:Why not just improve the site? by richj · · Score: 1

      And the most likely ads the person would click on would be the ad that matches the search term he just googled for.

      It's really hard to feel bad for this guy, he's got a bunch of links (a la Yahoo circa 1995 - really innovative!) and then a system that translates the Google search into his adwords revenue. How's that not a link farm?

    20. Re:Why not just improve the site? by EVil+Lawyer · · Score: 2, Interesting

      Yes, except you've forgotten a critical point... Companies who advertise and pay them money are their customers, not the masses who use their services for free.

      Hmm, so Honda, Toyota, Ford, etc. should care what their dealers want, and not what the people who buy their cars from the dealers want?

    21. Re:Why not just improve the site? by EVil+Lawyer · · Score: 4, Informative

      ...They make serving their customers their business, the crazy loons.

      And yet keywords are auctioned off to the highest bidders, which goes againt delivering the most relevant search result. Add that Google is an effective monopoly - i.e., wields predominant market power.

      Saying that "keywords are auctioned off to the highest bidder" is so incomplete that it's basically wrong. The auction process does include a monetary bid, but auction is massively affected by something called "Quality Score."

      If Site A bids $5.00 for the keyword "dog house", but its landing page has nothing to do with "dog houses," its ad will either not be displayed, or will be displayed well below Site B who bids $0.05 but has a landing page that is all about doghouses. Landing page/keyword relevance, responsiveness of the advertiser's web server, and previous click-through rates for that advertiser ALL are factored in when Google decides in what order to place the ads. In fact, if Site A has a history of very low CTR ads that aren't relevant to the keywords on which it bids, it will have to overcome a low quality score for ALL of its ads--it'll be "guilty until proven innocent."

    22. Re:Why not just improve the site? by vakuona · · Score: 1

      No no, we are Google's customers. We might not pay Google in cold hard cash, but we provide the eyeballs that the advertisers lust after.

      It's like saying audiences are not the customers of free-to-air TV. Without use free-to-air TV and Google have no product worth buying.

      At the end of the day, people eyeballing Google and partner sites pay Google, but maybe not direcctly. But make no mistake, we are their customers.

    23. Re:Why not just improve the site? by vakuona · · Score: 1

      That is a valid way to determine relevance. The more confident you are that customers searching certain keywords are looking for and want to buy your product, the more you are willing to pay for it.

    24. Re:Why not just improve the site? by PietjeJantje · · Score: 1

      His website relied on being a link-farm. From The Summary: The business centers around providing links for business that sell industrial products.

      Are you talking about Sourcetool, or Google? They both sell viewers to advertisers.

    25. Re:Why not just improve the site? by Anonymous Coward · · Score: 0

      Mod parent up. AOL-ish "Me too!": I also hate link farms and wish that their owners would be banned from the Internet.

    26. Re:Why not just improve the site? by michaelhood · · Score: 2, Insightful

      If X is being sold, X is not the customer, X is the product.

      Our impressions, or eyeballs, are the product that Google sells to advertisers - their customers.

    27. Re:Why not just improve the site? by oldhack · · Score: 1

      That is a valid way to determine relevance. The more confident you are that customers searching certain keywords are looking for and want to buy your product, the more you are willing to pay for it.

      You think so? Then maybe Google should apply the same logic and replace the entire search results with the links from highest bidders.

      --
      Fuck systemd. Fuck Redhat. Fuck Soylent, too. Wait, scratch the last one.
    28. Re:Why not just improve the site? by nog_lorp · · Score: 1

      It was a huge database of just links to websites, with no other data available for those sites. And the New York Times article I read made it sound like he had quite a few adsense ad panes going on.

    29. Re:Why not just improve the site? by oldhack · · Score: 1

      I was ignorant of the Quality Score, but it seems like it's subjective and not entirely clear-cut criteria. Nothing wrong with that, per se, except Google is an effective monopoly, and that gives them the license and appearance of arbitrary power. According to TFA, the sourcetool guy tried to amend his site to accommodate Google's requirements, but Google failed to provide concrete guideline, while supporting a similar competing site which is a Google partner.

      Google's market power combined with the nebulous and arbitrary (and therefore subject to abuse) auction criteria makes it an anti-trust concern.

      --
      Fuck systemd. Fuck Redhat. Fuck Soylent, too. Wait, scratch the last one.
    30. Re:Why not just improve the site? by 12357bd · · Score: 1

      But surely google must serve its customers in the way it deems best.

      Come on! Google just serves itself, like any other bussines.

      Google does not hesitate to screw his 'customers', any time they see fit. Ever heard of Google's money machine?

      --
      What's in a sig?
    31. Re:Why not just improve the site? by Mr+Z · · Score: 1

      This case is similar to a restaurant throwing out a paying customer (or charging them *a lot*) if they are loud, annoying and disturbing many other eaters.

      Mr. Creosote, would like a mint? It is wafer thin.

    32. Re:Why not just improve the site? by Anonymous Coward · · Score: 0

      Best of all, the penalty imposed on all of your ads serves really only to increase Google's profit and has nothing to do with the relevancy of the ads themselves.

      Over and over again we see this happen to clients that we manage. And best still - a landing page that is 100% relevant to the search can still land up with a low quality score. eg: We have a page where a video is the primary means of responding to the need. Very little text, really, because it is not neccessary - the page and video, as they stand, are good. But no - low quality score and high bid prices.

      Who does that help? Google's bottom line.

    33. Re:Why not just improve the site? by Tubal-Cain · · Score: 1

      And what a fickle product we are. I takes less than 3 seconds to change your search provider in the top-left corner, and only a little more time than that to change the address bar search default.

  2. Not so simple once you really think about it by willyhill · · Score: 5, Informative

    At first I thought this was going to be yet another "SearchKing"-like whine with cheese about how unfair Google was being to some sleazy parked domain hoarder. But that's not quite the case. Make sure you RTFA. I think the guy's website is relatively useful and well-organized. It sure doesn't feel like the usual AdWord gaming scheme.

    I get the sense that Google is being hoisted by its own petard here. The fact that the article mentions the site in question might be in direct competition with one of Google's main partners is definitely interesting, coupled with the allegation that he knew of at least one other website who got a pass from the algorithm after being evaluated by a human being.

    Here's an example. I searched for wood cutting on Sourcetool. That's a pretty relevant list of results if you're a business looking for that kind of equipment. Now run the same search directly into Google. See the problem? Yeah, the 5th hit is a Runescape page, for cryin' out loud. I'm sure I could possibly refine the search, but think about the ads that show up on the right side of the page. A link to Sourcetool and five seconds later I'm looking at what I actually needed.

    Maybe Google is nervous about niche search solutions? I'm just not seeing their problem here.

    If the article is correct, Google is not acting on good faith. To all the people who screamed about how Google is not a monpoly and made Microsoft jokes when Slashdot ran the Yahoo deal antitrust investigation, remember that Google does have more than 70% of the online ad market, and then put yourself in this guy's position. What are your options? MSN ads? You're screwed, because you can't take your business elsewhere.

    And I have to say I was astounded at the money amounts mentioned... $600K per month? I'm definitely in the wrong business!

    --
    The twitter monologues. Click on my homepage and be amazed.
    1. Re:Not so simple once you really think about it by jonbryce · · Score: 5, Insightful

      When I go to a search engine and ask it to find me something, I don't want to be taken to another search engine that might find me what I want. I want it to find me what I want.

    2. Re:Not so simple once you really think about it by larry+bagina · · Score: 1

      Are you sure they're not acting in good faith? Google gets paid per click, not per impression. If other ads are more profitable for them to show, why should they show his?

      --
      Do you even lift?

      These aren't the 'roids you're looking for.

    3. Re:Not so simple once you really think about it by visualight · · Score: 1

      The parent argues convincingly that the search engine Google is not finding what you want, and the sourcetool.com search engine is.

      --
      Samsung took back my unlocked bootloader because Google wants me to rent movies. They're both evil.
    4. Re:Not so simple once you really think about it by Anonymous Coward · · Score: 5, Insightful

      I liked the article a lot too, and it's certainly true that someone who is operating a search business is in a tricky position. As I read it he grossed $650K monthly on click revenue, and paid Google $500K a month for keywords.

      How much value is the site providing in between clicks? I searched it in a couple areas where I've had to find and buy materials or equipment. I would say not real useful, and far from complete. If you're seriously sourcing stuff for a business, you soon learn who the main manufacturers and distributors are, and if you google, you don't google for a broad category, but for a part number or the narrowest possible technical descriptor. Maybe if you're just starting out and with no idea who sells widget-grinders this would give you some initial places to look.

      Other readers will be savvier on this, but the site really looks like it was generated by software with minimal human intervention. I certainly get no sense that experts in particular areas had any hand in making the categories. The guy's business model depends on being widely spread across a whole lot of categories, which pretty much precludes paying for the in-depth expertise that would make it really helpful.

    5. Re:Not so simple once you really think about it by visualight · · Score: 0, Offtopic

      Excellent counter to willyhill's comment above! MOD

      --
      Samsung took back my unlocked bootloader because Google wants me to rent movies. They're both evil.
    6. Re:Not so simple once you really think about it by rhizome · · Score: 3, Insightful

      Here's an example. I searched for wood cutting on Sourcetool. That's a pretty relevant list of results if you're a business looking for that kind of equipment.

      Except that every link is to a business.com redirector. Aside from the linkfarm site design going on, the redirect for every link is a big, spammy and red siren for me.

      --
      When I was a kid, we only had one Darth.
    7. Re:Not so simple once you really think about it by swb · · Score: 1

      I reached the same conclusion as willyhill when I read the article; Google is threatened by niche search and assuages these feelings by protecting preferred niche search solution providers and shunning others. An open market in niche search could lead to niche search providers aligning with Microsoft or other competitors, or generally undermining Google's dominance.

      What I can't decide, though, is whether this is a conscious policy on Google's part or some kind of coincidental behavior that's arisen as a result of all the attempts to game Google's search algorithms.

      I do agree with the article author's statements that monopolies often can't help but act like monopolies. Pperhaps Google needs to spend more money allowing guys like this to "appeal" the algorithm to humans vs. just being told to suck it hard.

    8. Re:Not so simple once you really think about it by Wonko+the+Sane · · Score: 1, Interesting

      If you're seriously sourcing stuff for a business, you soon learn who the main manufacturers and distributors are, and if you google, you don't google for a broad category, but for a part number or the narrowest possible technical descriptor.

      Many industrinal suppliers have horrible web sites. I buy a lot of Allen-Bradley products, and while I've learned to navigate their web site, I hate it with a passion.

      Imagine that you need to know something about a switch, maybe an 800T-J91A. Do you want:

      1. One page for this part number that has (on that page or directly linked to it) photos, drawings, techincal specifications, optional accessories, installation instructions and product manual, or
      2. Go to seperate section of the web site for each piece of information (each with its own search function), figure out the difference between the "product directory" and the "online catalog", and finally find a catalog page which is simply a digital reproduction of the paper version.

      Guess which usability model they went with...

    9. Re:Not so simple once you really think about it by jmauro · · Score: 1

      That may be true, but how does this site help? It just links to the same screwed up documentation?

    10. Re:Not so simple once you really think about it by Wonko+the+Sane · · Score: 2

      The subject touched a nerve and I wanted to rant about crappy industrial websites

    11. Re:Not so simple once you really think about it by wtfispcloadletter · · Score: 1

      No fricking kidding. I'm glad this loser got "busted". Directory pages are completely useless. If I search for "ball bearings" I want to find manufacturers, not some link farm.

      Another one that google desperately needs to wipe from the face of the www, is directorym.

    12. Re:Not so simple once you really think about it by Quixote · · Score: 1
      Some sites use a third-party redirector to keep track of their outgoing referrals.

      Just because he's using a redirector is not, in itself, a smoking gun.

    13. Re:Not so simple once you really think about it by Anonymous Coward · · Score: 0

      Agreed. BUT, and it's a big "BUT", what if there are two search engines, one general (Google) and one tailored specifically to the type of search you're running? As a USER, you're likely to find better results through the 'niche' search engine, so assuming that searchtools.com does indeed give you better results than Google the question becomes: "Should Google be allowed to ban from its searches, either directly or through excessive pricing, advertising from potential competitors?"
      I don't know the answer to that, but at least I'll grant that it's a legitimate question!

    14. Re:Not so simple once you really think about it by Anonymous Coward · · Score: 0

      Why don't you communist open-sores/fuckle loving fucktards go and slit your fucking wrists. Oh,then not many people would be here on shitdot then. Oh well, it fucking sucks anyways since you all love to suck twitters cock.

      GO AHEAD FLAME AWAY YOU LOWLIFE COMMUNIST PIECES OF SHIT!
      -willyhill (965620)

    15. Re:Not so simple once you really think about it by ReedYoung · · Score: 1
      Dramatic example, I'll grant you. So good, in fact, I tried the comparison myself for a product I'm actually planning to buy. In the middle of that process, I found a major problem with your example. Would somebody who's really in the market for any wood cutting tool be more likely to search "wood cutting" or a more specific term, for the type of wood cutting tool: "chainsaw", "router", "planer", etc? By the same token, I submit that anybody searching for such a vague term as "wood cutting" is as likely to be satisfied with the information available on Runescape as to be shopping for any of those specialty tools! The advantage Google has over Sourcetool, and specialty search engines in general, is that with a very small amount of experience, people of normal intelligence can tune the specificity of our search results to match our subject matter knowledge, so Google is useful both for general and specialized searches.

      I have an audio amplifier that stopped working, and I want to find a replacement part. I'm not going to Google (or Sourcetool) "electronics," I'm going to open the device (or pay a repairman to do that, if I didn't know what I'm doing, but either way the next step is the same), identify the malfunctioning part(s), and search for the specific item(s) needing replacement. Having done those steps, I found that for the more realistic example search term "electrolytic capacitor" I got more useful results from Google than from Sourcetool, measuring both in quantity and quality -- the occasional relatively independent perspective from an academic source is advantageous to a savvy shopper.

      If the article is correct, Google is not acting on good faith.

      I've tried to read NYT articles in the past, and I'm offended at the quality of their web services. Never again. The Cnet article, no surprise, was only about antitrust issues very generally, and did not mention anything specific or informative in any way. Nevertheless, if the /. summary is fair, then Dan Savage is just biting the hand that feeds him.

      To all the people who screamed about how Google is not a monopoly and made Microsoft jokes when Slashdot ran the Yahoo deal antitrust investigation, remember that Google does have more than 70% of the online ad market, and then put yourself in this guy's position. What are your options? MSN ads? You're screwed, because you can't take your business elsewhere.

      This Dan Savage has no business whatsoever without Google, yet he complains that Google doesn't give him enough money. Waa.

      Now, about this "monopoly" talk, Google's success has been without government coercive measures against would-be competitors and without handouts to Google. So, what's the problem? It's difficult to compete against Google, because Google is better than their competitors. Waa.

      --
      "I can't imagine how things could get any worse!" (some guy) "That could just be failure of imaginatioÂn on your p
  3. A right to revenue? by BadAnalogyGuy · · Score: 5, Insightful

    Does a company have a right to revenue? If they base their business model on the rules of another company, do they really have recourse when the rules are changed to damage that revenue stream?

    And can anyone point me to a bit torrent of an actual Miley Cyrus CD instead of garbage binaries?

    1. Re:A right to revenue? by pimpimpim · · Score: 3, Insightful
      And can anyone point me to a bit torrent of an actual Miley Cyrus CD instead of garbage binaries?

      Indeed. If I want to search for ball bearings, I want google to first give me the search result of a real ball bearing producer or store. Not have to click additional links to ad-ridden garbage pages that might eventually lead me to a ball bearing producer (or not).

      Google should be busy optimizing their product (which is views by users who also click on advertisements). This guy is making money from a google algorithm, if it changes for the better, he should change with it. Where is the big deal.

      --
      molmod.com - computing tips from a molecular modeling
    2. Re:A right to revenue? by Just+Some+Guy · · Score: 5, Funny

      And can anyone point me to a bit torrent of an actual Miley Cyrus CD instead of garbage binaries?

      As the parent of a pre-teen girl who has said CD, let me assure you that you're drawing a distinction that does not exist.

      --
      Dewey, what part of this looks like authorities should be involved?
    3. Re:A right to revenue? by russotto · · Score: 1

      And can anyone point me to a bit torrent of an actual Miley Cyrus CD instead of garbage binaries?

      No; they're indistinguishable.

    4. Re:A right to revenue? by ZG-Rules · · Score: 1

      I don't often post to Slashdot, but as a single white guy who has absolutely no insight into the hardships you must face day-to-day (listening to that rubbish), I have to say that you Sir, are a legend. This is one of the most succinct put-downs I've ever seen.

    5. Re:A right to revenue? by Anonymous Coward · · Score: 0

      Hey you are missing the point. He is not targeting the search results, but the paid links. He pays for the links on Google's result page.

      I'd say it smacks false advertisement, if you say you are doing an auction, but then your have different minimum bits for different sites. I thought there are some rules for auctions, such as not bidding yourself (or by proxy) to drive up prices, etc. Setting different minimum bid prices for different bidders in the auction does not sound like a fair auction to me.

    6. Re:A right to revenue? by Anonymous Coward · · Score: 0

      Couldn't you say the same thing for Windows and third party developers?

  4. Googles value is in picking winners and losers by johannesg · · Score: 3, Insightful

    Making a long list of websites containing a specific phrase is fairly trivial. Finding interesting ones among that set, or in other words, picking winners and losers, is the reason Google (and other search machines) exists at all.

    So yes, they damn well should be doing that.

    Now, if only they would get rid of those annoying sites that offer "$HARDWARE? Prices, reviews, and benchmarks! Be the first to write a review!"...

    1. Re:Googles value is in picking winners and losers by Reziac · · Score: 1

      Considering that most searches now cough up acres and acres of linkfarms, some of which even come up as sponsored links, I find Google's behaviour more than a little suspicious.

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    2. Re:Googles value is in picking winners and losers by hclewk · · Score: 1

      Example?

    3. Re:Googles value is in picking winners and losers by Reziac · · Score: 1

      Any search at random will do. It's not as bad right now as it was a few months ago, but I expect it'll be just as bad again once the linkfarms catch up to google's latest specs.

      Frex, two months ago I input "patterdale terriers" and got NOTHING but linkfarms on the first two pages (and in the ad and sponsored link boxes). Today the results are somewhat better, tho there are still a lot of "generic content, tons of links, tons of ads" sites included that aren't exactly "real sites".

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    4. Re:Googles value is in picking winners and losers by Lehk228 · · Score: 1

      if any search will do, surely you could provide an example, because you are definitely not full of shit.

      --
      Snowden and Manning are heroes.
    5. Re:Googles value is in picking winners and losers by Anonymous Coward · · Score: 0

      Hear is one.-)

    6. Re:Googles value is in picking winners and losers by mvdwege · · Score: 1

      Try searching any *nix related problem. Nine times out of ten, I hit experts-exchange.com on the first Google page.

      Mart

      --
      "I know I will be modded down for this": where's the option '-1, Asking for it'?
    7. Re:Googles value is in picking winners and losers by Whiteox · · Score: 1

      lol 83,800,000 links!
      hahahahahahahahaha!

      --
      Don't be apathetic. Procrastinate!
    8. Re:Googles value is in picking winners and losers by LingNoi · · Score: 1

      I hate that website. They steal content from other websites.

  5. Google by perlchild · · Score: 2, Interesting

    If
    The Google rules are:
    1) well understood
    2) documented
    3) Non-arbitrary

    I'm sure google will be able to defend them in court.

    However, whenever I hear people discussing them, 2) is not true, on the argument that they would be gamable otherwise.

    I predict a loss for Google. Without documentation they can't prove they're not arbitrary. If they're arbitrary, they're acting like a monopoly and need to be struck down. From "do no evil" to "do the only evil that's actually explicitly forbidden by law for a company". It's quite a drop

    1. Re:Google by Anonymous Coward · · Score: 0

      It's not "do no evil." It's "don't be evil".

      Probably it's not possible for them to never do anything that someone would consider evil.

      If you care to revise your statement in light of that, I would be interested in hearing it; the rest of your comment seemed pretty insightful.

    2. Re:Google by Anonymous Coward · · Score: 0

      Yeah, but you can make millions if you can game google's algorithms, and there is always gonna be a category of site in between linkfarm and value-added guide. If I were google I would absolutely be a little vague.

    3. Re:Google by DoktorTomoe · · Score: 1

      The point is: as soon as Google documents its algorithms for the general public, they become meaningless, because it would get just too easy to game them.

      Google will *never* allow anyone outside the developer teams to know about how the system works in detail.

      BTW: If I u

    4. Re:Google by R2.0 · · Score: 2, Interesting

      "I predict a loss for Google. Without documentation they can't prove they're not arbitrary. If they're arbitrary, they're acting like a monopoly and need to be struck down."

      I think you misunderstand anti-trust law. "Arbitraryness" has nothing to do with it - it might even be a good defense. Anti-trust id designed to prevent companies from using their monopoly power to run competitors out of business. It has to be a conscious choice - they have to TRY to run someone out of business. But if a company goes out of business as a result of the way Google does business on an everyday basis, then they can't make the claim that they were specially targeted.

      In addition, the complainer was both a competitor and a customer. Anti-trust law doesn't compel companies to make it easy on their competitors, only that they don't make it harder.

      Lets take the classic trust, Standard Oil. If I run R2.0's fuel distributorship, and I buy gas at $4.00/gallon, run it through a filter, and then sell it back to Standard Oil at 4.25 gallon, Standard oil is under no compulsion to keep selling to me, or keep buying from me, just because there is a loophole in my sales and procurement practices.

      All google has to say is "We believe link farms are bad for consumers and also competition; our algorithms discourage us doing business with ALL link farms, not just his" where's the problem?

      --
      "As God is my witness, I thought turkeys could fly." A. Carlson
    5. Re:Google by mysidia · · Score: 1

      Sounds like attempted security through obscurity to me.

      Sufficiently determined gamers will still find the ways to game the algorithms.

    6. Re:Google by russotto · · Score: 1

      Sounds like attempted security through obscurity to me.

      Sufficiently determined gamers will still find the ways to game the algorithms.

      If the algorithms were static, it would be security through obscurity. Since they aren't, it's an ongoing contest between Google and the gamers.

    7. Re:Google by perlchild · · Score: 1

      And since he claims not to be a link farm, they wouldn't have to explain how their algorithm isn't faulty, and flagging him as a linkfarm? Especially since no human intervention is occuring?

      I'm not talking about the scoring of points that comes out of the algorithm, but the classification of sites.

      Your examples would be great, except they deal with real goods, not information. If I MD5 some string of bits, I can't guarantee it's as useful as the original string of bits, but from the point of view of the law, I just applied an algorithm, same as if I rot-13ed it.

    8. Re:Google by Anonymous Coward · · Score: 2, Interesting

      1) The rules he is breaking *are* documented:

      - "Thin affiliate site": http://www.google.com/support/webmasters/bin/answer.py?answer=66361
      - "Keyword stuffing": http://www.google.com/support/webmasters/bin/answer.py?answer=66358

      2) It's "Don't be evil", not "Do no evil". How hard is it to remember the fucking slogan correctly? Also, how is cleaning up link farms "evil"? Maybe you have a different definition than I do.

      3) Savage's website is clearly shite, look at the keyword stuffing and complete uselessness of about 90% of the links there:

      http://search.sourcetool.com/search?q=cache:zx7C3sNc9ygJ:64.52.254.233/Profiles_2/azE9LTUsMTAwMDEwNzA1MA

    9. Re:Google by Anonymous Coward · · Score: 0

      Why should Google's rules be subject to any of these criteria? They are not a public service, they are a private company.

  6. First amendment, right? by Just+Some+Guy · · Score: 2, Insightful

    So they're asking the gov't to determine whether Google has to highly rank link farms?

    Yes, Google absolutely has the right to pick and choose results. They're the sole owners of their data and may present it any way they want. By what legal theory could that possibly be untrue?

    --
    Dewey, what part of this looks like authorities should be involved?
    1. Re:First amendment, right? by Anonymous Coward · · Score: 0

      Mod parent up, MORAN.

    2. Re:First amendment, right? by mysidia · · Score: 2, Informative

      Actually.. this is about price discrimination, not choice of content: running an auction and specifying an exhorbitantly high minimum bid for one site (your competitor) and a different minimum bid for another site (your business allies) for the very same purchase.

      This is not unlike Microsoft charging one price to OEMs who bundle Windows with every single PC and denying the discount to any OEM who sells any PC without windows on it.

      In this case it's about the site containing a search service and directory of other sites (So it is in competition with Google's search feature)

    3. Re:First amendment, right? by Anonymous Coward · · Score: 0

      If in a monopoly posistion, the government can make substantial restrictions to what you may and may not do with data you possess. Hell, MS was almost forced to sell/spin-off Windows, or does our collective memory not extend to 1999?

    4. Re:First amendment, right? by Korin43 · · Score: 1

      How is Google a monopoly? Sure they control 80% of the search business, but that doesn't stop anyone from using any other search engine. I can go to Yahoo, MSN, or a thousand other smaller search engines. The reason I go to Google isn't because it's the biggest company, it's because it works the best.

    5. Re:First amendment, right? by Cheech+Wizard · · Score: 1

      Antitrust laws you god damn moron.

      In which case Microsoft and many other companies would have to be broken up. All antitrust laws are totally arbitrary.

    6. Re:First amendment, right? by Anonymous Coward · · Score: 0

      thats fine, but 80% *is* a monopoly. But Monopoly's are not illegal, only using the monopoly abusively. You want to lay money on whether dicking around (deservedly or not) with a niche search engines (read:competitor) ranking will be viewed as using a monopoly abusively?

    7. Re:First amendment, right? by jmauro · · Score: 1

      No. They're charging everyone the same price per volume. It's about this guy's business model not working out once the price per ad on Google climbed above the price per ad posted on his website. As such I don't really feel all that sorry for him. There are other ad organizations out there that may suit his needs, but blaming Google for raising fees to cover costs (like in this case where he's taking 1.2 million a year from Google) is just plain silly.

      And yes, he has a nice looking link farm, but that doesn't make it not a link farm. It provides no new and unique content that cannot be found elsewhere.

    8. Re:First amendment, right? by mysidia · · Score: 1

      If that's your definition of a link farm; then in what way is the Google or Yahoo search engine not a link farm?

      Search engines don't provide new content either. A cursory examination of his site along with some sample searches demonstrates fairly clearly it is not a link farm, by the commonly understood definition, the claim that it is a link farm is misleading if not deceptive.

      A link farm is a group of sites that all link to each other, for the purpose of increasing their pageranks. The site is not a link farm, because hardly any of the sites it links to link back directly or indirectly.

      If you read the article, it's pretty clear that the nature of the complaint is they're increasing HIS minimum bid.

      Other advertisers can still place a bid lower than the increased minimum they are imposing for him, and for other advertisers that are not "preferred".

    9. Re:First amendment, right? by Anonymous Coward · · Score: 0

      They are not choosing results, they are choosing winners and loosers in a so called auction of for advertisement spots.

      Does that still sound so good?

    10. Re:First amendment, right? by Just+Some+Guy · · Score: 1

      Yes.

      --
      Dewey, what part of this looks like authorities should be involved?
    11. Re:First amendment, right? by Actually,+I+do+RTFA · · Score: 1

      Antitrust laws don't require a company to get "broken up"... just that fines be assessed/anticompetitive behavior halted. Of course, in cases of selling a commodity (say oil), it'll need to be broken up. But software isn't like that.

      --
      Your ad here. Ask me how!
    12. Re:First amendment, right? by aeschenkarnos · · Score: 1

      By the legal theory that you can't say you're doing one thing, and enter into contracts on that basis, and then actually do something else. (Not that I support link-farmers in any way; just answering the question.)

  7. It's an AdWords arbitrage site. It should fail. by Animats · · Score: 3, Informative

    That's an AdWords arbitrage site, one that buys cheap clicks to get traffic and sells expensive clicks to its own advertisers. Such sites are just another form of webspam. When Google raised their minimum bid for ads on search, many of those bottom-feeders dropped out, and ad clutter was reduced. Google revenue went down, too, but may recover in time.

    1. Re:It's an AdWords arbitrage site. It should fail. by VoidEngineer · · Score: 1

      Actually, as far as I'm aware, you have it precisely backwards. If it's truly an arbitrage site, it should succeed, by definition, until the arbitrage opportunity runs out.

      And while some people are going to wring their hands and moan that value was taken away from, arbitrage is simply one of the many mechanisms that markets use to adjust mispriced commodities and services to their correct market value. Same with shorting stock. Yes, some people are going to loose in the process, but in the end, both shorting stock and arbitrage are necessary and useful mechanisms for repricing commodities, services, assets, and other tradable goods.

      This is just a signal that they need to readjust their prices, and that their revenue may be about ready to be affected also. Just because they're Google doesn't mean that they can ignore the economy they operate within.

    2. Re:It's an AdWords arbitrage site. It should fail. by Anonymous Coward · · Score: 0

      Arbitrage is fine, until you try to force one party to sell to you cheaper than you resell. If Google says "Your pages discredit our product, so we'll send you less traffic unless you compensate us adequately", then that's the market at work as well.

    3. Re:It's an AdWords arbitrage site. It should fail. by ngg · · Score: 3, Informative

      Actually, as far as I'm aware, you have it precisely backwards. If it's truly an arbitrage site, it should succeed, by definition, until the arbitrage opportunity runs out.

      It seems to me that by increasing the minimum bid (mentioned in the grandparent), Google did cause the arbitrage opportunity to run out. So in fact, this link farm should no longer succeed. The market worked. What exactly is the problem here?

  8. should Google be able to pick winners and losers.. by Anonymous Coward · · Score: 0

    Google should be able to list whatever it wants on its search engine, it's called free speech. Period, end of discussion.

  9. what a crappy article by Bert690 · · Score: 4, Insightful

    More "oh look google is becoming evil!" nonsense. How exactly is it evil or "acting like Microsoft" to refuse over a half million dollars in revenue every month in order to prevent some lame ass site from annoying real users: the people who actually use the search engine to find information? People should try to use SourceTool before they draw any conclusions. I'm sure NOBODY would visit that site unless tricked into clicking on one of their ads. Don't you think if the site actually provided any real value, they could get plenty of visits through other means such as organic search listings?

    1. Re:what a crappy article by Anonymous Coward · · Score: 0

      How exactly is it evil or "acting like Microsoft" to refuse over a half million dollars in revenue every month in order to prevent some lame ass site from annoying real users: the people who actually use the search engine to find information?

      RTFA. It's evil if revenue_from("business.com") > ad_revenue_from("sourcetool.com"). business.com is a partner, whereas sourcetool is not. Isn't this the definition of monopoly abuse?

      Don't you think if the site actually provided any real value, they could get plenty of visits through other means such as organic search listings?

      I dunno. Do you know of any site that provides the same info (business manufacturers directory) with a better presentation or organization?

    2. Re:what a crappy article by Bert690 · · Score: 1
      RTFA. It's evil if revenue_from("business.com") > ad_revenue_from("sourcetool.com"). business.com is a partner, whereas sourcetool is not. Isn't this the definition of monopoly abuse?

      You've been mislead by the article into assuming the sole reason business.com is being treated better somehow is purely due to its partner status. Oh, the eeeevilness of it all!

      I'll grant you that after a quick glance it does seem that business.com is an equally useless site, but where is the evidence its partner status has anything to do with this? Perhaps sourcetool got the boot because of misleading creatives or poorly targetted keywords. There could be many other explanations, each a lot more plausible to me than "monopoly abuse". But I guess the article's author correctly figured that an honest and well researched article might not have attracted as much attention.

    3. Re:what a crappy article by Anonymous Coward · · Score: 0

      More "oh look google is becoming evil!" nonsense.

      I agree. Google has always been evil.

    4. Re:what a crappy article by Conficio · · Score: 1

      Hmm, if I visit Google's site I'm free to [NOT] click on any ad I want? Where is the problem?

      Ahh, the site makes good on the arbitrage. Users obviously find value by clicking on ads in Google's search results and clicking on the ads displayed on Sourcetools in the process, otherwise he would not make money on the arbitrage, to the tune of $150,000 a month. Can't be that big of a problem. He can proof that users find value in his offering.

      May be he is good at sensing what keywords users type when they don't know the precise term they should be looking for. Why should Google be the better judge than its (and sourtools') users.

      --
      Busy helping non technical users of OpenOffice.org - http://plan-b-for-openoffice.org/
    5. Re:what a crappy article by invalid_user · · Score: 1

      Your point is right except for one thing:

            business.com is way better organized than sourcetools.com.

      If you want to argue that such an opinion is subjective then we can do some objective tests:
      1. Theoretical. Use some measures to evaluate the amount of work both sites put into their lists. Suggestions: Kolmogorov complexity, resemblance to Google's results.
      2. Experimental. Psychologically test with a large pool of human subjects.

  10. Minus expenses by Anonymous Coward · · Score: 0

    That was 600,000 minus the 500,000 paid back to google.

    Still, 100,000 a month is nothing to sneeze at.

  11. Search and money by houbou · · Score: 1

    Search engines companies do certainly make money from companies who pay them to be on top. But it shouldn't be up to a search engine to decide what is interesting or not.

    The only added value of having a search engine meddling in search results, is if they can 100% identify phishing and scam sites.

    1. Re:Search and money by MindlessAutomata · · Score: 3, Informative

      But it shouldn't be up to a search engine to decide what is interesting or not.

      Bullshit. Why are you the great arbiter, the Great Decider, on what a search engine should be?

      Not to mention, that is exactly what search engines do--they sort through the more relevant (which are the "interesting"--links most of interest) first through algorithms for relevancy and traffic.

    2. Re:Search and money by houbou · · Score: 1

      Actually, to perhaps better explain what I meant, a search engine which categorizes based on traffic and relevancy is. Any other criterias which could be deemed subjective, not quantifiable, however should not be used. And I fail to see how your aggressive tone in your reply is going to impress anyone.

    3. Re:Search and money by Anonymous Coward · · Score: 0

      And I fail to see how your aggressive tone in your reply is going to impress anyone.

      Looks like it worked, sadly. Currently 3, Insightful.

  12. Ideals and Reality by RAMMS+EIN · · Score: 1

    ``should Google be able to pick winners and losers among industries and business models?''

    While it is interesting to consider what Google should be able to do, it is also important to recognize what they can do. AdWords is theirs. They control it. They can set the rules, and your only choices are to accept the rules, or to not play.

    --
    Please correct me if I got my facts wrong.
    1. Re:Ideals and Reality by Ash-Fox · · Score: 1

      While it is interesting to consider what Google should be able to do, it is also important to recognize what they can do. AdWords is theirs. They control it. They can set the rules, and your only choices are to accept the rules, or to not play.

      "A strange game. The only winning move is not to play. How about a nice game of chess?"

      --
      Change is certain; progress is not obligatory.
  13. No real content by concerned_dad · · Score: 1

    The site has not point except to lead you around. It should never get presented in adwords.

  14. linkfarm by ProfessionalCookie · · Score: 1

    The business centers around providing links for business that sell industrial products

    Linkfarm. Google wins, +10 experience, x2 do no evil bonus.

  15. Internet business: adapt or die by BemoanAndMoan · · Score: 1

    I had a business that lost 90% of its business overnight because of changes an advertising company (Overture) made. We made a bunch of changes and recovered within a couple of months, only to suffer the same fate again a year later (by which time we had moved on and the revenue was luckily no longer that relevant).

    If a company has a site that doesn't continue to work positively within this complex, maturing environment (read: heavily influenced by a mass of competing goals, ideals and agendas) then it's not going to be successful. Google is just a easy target and victim of its own success. I for one doubt they ever adjust rankings or their formulas to intentionally reduce the presence of their competitors, since this kind of action usually results in generally diminishing returns (bad press, loss of faith, etc.).

  16. not 'googly' enough? by Anonymous Coward · · Score: 0

    Because that'd be so not cricket...

  17. What is a link farm? by zogger · · Score: 2, Insightful

    A page of google search results is nothing but a link farm with some ads. This is like the old pot calling the kettle black. An individual does a single web page with topic-specific related links...that's the same thing google does, just they generate their's on the fly based on search words. I am not seeing any huge difference there with what the human sees on the screen once the browser renders it, it's a page with topic related links.

    1. Re:What is a link farm? by Naughty+Bob · · Score: 1

      See Adisakp's post above.

      I don't mean this pejoratively, because they're fine animals, but leach is the word.

      --
      "Be light, stinging, insolent and melancholy"
    2. Re:What is a link farm? by RobertM1968 · · Score: 1

      This is like the old pot calling the kettle black.

      Ummm... no it's not. Search engine/"link farm" relevance would be really poor if a search engine listed another search engine/"link farm" as a viable result.

    3. Re:What is a link farm? by stephanruby · · Score: 1

      A page of google search results is nothing but a link farm with some ads. This is like the old pot calling the kettle black. An individual does a single web page with topic-specific related links...that's the same thing google does, just they generate their's on the fly based on search words.

      You Sir, are a genius! Google should just sue that Webmaster because he's not putting Google in his listings (for free). In fact, after a bit of research on his site, I find that his web site is not even listing any web site of mine! That bastard!

      That Webmaster is basically committing the same crime he's claiming that Google is doing.

  18. If the linkfarm guy wins.. by zsouthboy · · Score: 2, Informative

    Please, PLEASE allow us to check a box in our settings that gets us to the "real" search results, Google.

    Name it something innocous, like [] Remember the Good Old Days

    In fact, do that now, please - checking the box will remove Expert Sexchange, cnet, pricerunner, etc. etc. from the search "results"

    [the list that givemebackmygoogle is a good start for the block list]

  19. And I would use it from now on. by boorack · · Score: 1

    Wherever it looks like linking farm or not, I've bookmarked it. It is much more acurate than google.com in its own niche. Pretty much the same as freshmeat.net in open-source-software-projects niche.
    If google search results and ads linking to sourcetool.com are properly described as a search/directory site, i won't mind seeing it in my search results.

    1. Re:And I would use it from now on. by Lehk228 · · Score: 2, Insightful

      that sourcetool only made money when it was ranked highly on google suggests that it is in fact not useful enough for people to regularly use to find what they want, otherwise lower google rank should have only lowered the rate of growth.

      --
      Snowden and Manning are heroes.
    2. Re:And I would use it from now on. by wtfispcloadletter · · Score: 1

      Yes, but sourcetool.com is not trying to cover a niche market. It's a general purpose, useless link farm.

  20. No Traffic by Anonymous Coward · · Score: 0

    He never had much traffic on sourcetool.com. Even at its peak there's no way he was making $100K+ a month:
    http://www.alexa.com/data/details/traffic_details/sourcetool.com

    This guy is just trying to blame Google for a bad business plan.

  21. whine, whine by David+Gerard · · Score: 2, Insightful

    Google doesn't owe you a living. Deal.

    We get these whiny search engine optimisation spammers on Wikipedia all the time. They don't go away.

    --
    http://rocknerd.co.uk
  22. Re:should Google be able to pick winners and loser by Arthur+B. · · Score: 1

    Can't mod parent up, but that's there's nothing more to add.

    --
    \u262D = \u5350
  23. My Experience With AdWords by Anonymous Coward · · Score: 0

    I have a related experience with Google. My site is an online games site (poker), which as we all know was made illegal a while back in the US. However...we turned our site into a FREE site whereby people play for fun but we fund the site by ads and even payout real cash to people (50% of the ads revenue, actually).

    Now here is the thing...we applied to Google Adwords program and they rejected us. Their terms and conditions state our site is pertaining to gambling and therefore not allowed in the program. Fair enough. Despite being 100% legal, and a free site, we can live with this since people do associate poker with gambling.

    But here's the thing...after declining us they still allow our direct competitors to both use Adwords and Adsense! When we highlighted this to them we just get canned replies and no changes. So the upshot for us is that we have to compete on an unfair playing field where our direct competitors (and by "direct" I mean: EXACTLY THE SAME BUSINESS AND MODEL) get the advantage of using the largest advertising network on the web and we don't. Unfair business practices, Google sucks.

  24. Why isn't "Expert's Exchange" in the doghouse too? by soren100 · · Score: 4, Interesting

    One of the greatest annoyances of Google (to those of us techies searching for answers) is "Expert's Exchange". Google gets to see the answers, but anyone searching for those answers doesn't get them, but is told to sign up and pay money for a "premium subscription".

    There are ways around this, but this is all an annoyance and a pain to deal with, because the answers are readily and freely available on the Internet, and they would be much easier to find if the search results weren't clogged up with this type of garbage result.

    So why aren't they in the "doghouse" too? (while we're at it, It would be great to move all the scientfic access-for-pay journals to a separate "scientific" google while we're at it -- they end up being half the results of my searches sometimes, but at least they aren't the tease that the EE site is)

  25. The real problem by Restil · · Score: 1

    Sourcetool (and numerous other companies) have a business model that is almost entirely dependent on the business model and operation of another company or industry, which in this case is Google. If they existed prior to any major search engine existing and the growth and dominance of Google has, over time, eroded or destroyed Sourcetool, he MIGHT have a point. Of course, history is full of examples where the development of one industry destroyed another (horse buggies vs automobiles for instance), but that doesn't really apply here anyway.

    Sourcetool was launched in 2005, well after Google had gained their current level of industry dominance. The site itself clearly states that it relies entirely on Google ads as a source of revenue. The site was developed, from its very inception, to be entirely dependent on how Google
    chooses to operate. Google itself has no obligation to continue to operate in such a way that benefits any specific site or industry.

    The way to protect yourself from this is to not be dependent on any single company, or any single method of revenue. Don't offer ads ONLY from google. And don't rely entirely on ad revenue to support the business. Certainly, many business do that, and many businesses are created and disappear as a result. It's part of the cycle. Either diversify or deal with it.

    -Restil

    --
    Play with my webcams and lights here
  26. Abnormally high market power by saterdaies · · Score: 1

    Google should be able to pick and filter their results in the same way that the NY Times' editorial board does with their newspaper. If a story doesn't appeal as much as another, they go for that one. Likewise, Google should be free to choose what they think appeals and promote that.

    HOWEVER, Google shouldn't have such dominance in the search market. The problem is that Google controls the majority of search advertising. While the NY Times has a wide readership, it probably doesn't even reach a 10% market position. In fact, with daily circulation around a million, it has 1%? less?

    I think it's good when companies can make editorial decisions, but only if that company doesn't have abnormally high market power. If Google were to open-source it's algorithms for search and allow competitors to join in with their own editorial decisions, it would be fine. So long as they remain in their privileged market position, they deserve both scrutiny and regulation.

  27. The entire concept of AdWords... by pongo000 · · Score: 2, Interesting

    ...has morphed into a "pay to play" scam, where you either pony up what Google demands, or else choose not to do business with Google. I've used AdWords for a couple of years now. This past year, I've noticed a disturbing trend: When I select relatively obscure (but valid) AdWords, with low CPC traffic estimates, it takes about a day before Google exponentially increases the price -- sometimes by a factor of 10, even more. And here's the kicker: Google does not give you the choice of paying to rank "in the middle of the pack". Instead, it's all or nothing: Either pay the exorbitant price tag Google now demands for the number #1 slot, or don't run your keywords at all.

    This makes sense, in that it ensures that Google can take in maximum revenue for each keyword, rather than varying levels based upon what customers are willing to pay. As is to be expected from a publicly-traded company seeking to maximize shareholder value.

    As a small business owner, I simply can't compete with (1) the click fraud that's rampant in AdWords, (2) the ability of well-heeled businesses such as eBay to bid up random AdWords to excessive CPC values, and (3) legitimate companies who can afford the number 1 AdWord slot for a keyword.

    The sooner people realize that Google is not craigslist and has no reason to support anything that does not directly and positively affect its bottom line (thereby further enriching its shareholders), the sooner we'll get alternatives out there from companies and individuals who truly believe in enhancing usability and accessibility for the typical Internet denizen (read: you and me).

    1. Re:The entire concept of AdWords... by Anonymous Coward · · Score: 1, Insightful

      The sooner people realize that Google is not craigslist and has no reason to support anything that does not directly and positively affect its bottom line (thereby further enriching its shareholders), the sooner we'll get alternatives out there from companies and individuals who truly believe in enhancing usability and accessibility for the typical Internet denizen (read: you and me).

      The second that Google stops being the best search engine is the second that I will stop using it. I don't care how Google manages its advertising, as long as I get the best results from my searching, and there is no one doing it better than Google atm. Here is the point, who are you to criticize Google's policies when they are doing the job better than anyone else?

    2. Re:The entire concept of AdWords... by Anonymous Coward · · Score: 0

      your statement is wrong. there are position bids, you can bid for position #3 or whatever.

    3. Re:The entire concept of AdWords... by Anonymous Coward · · Score: 0

      Now THIS is a well written response. It's absolutely true, and this I can say having had years of experience purchasing ads for my own sites and for hundreds of customer sites.

      Rampant click fraud, and we get "click quality adjustments" of $0.13 cents here and there on a monthly spend of $150,000+

      What is that? We *know* that at least 50% of the clicks we are buying a fraudulent... and we assume another 40% of the clicks come from stumpy armed drones who don't quite know how to read - only 1 in 10 clicks if valid, in our estimation.

  28. Re:Why isn't "Expert's Exchange" in the doghouse t by idlemachine · · Score: 2, Informative

    One of the greatest annoyances of Google (to those of us techies searching for answers) is "Expert's Exchange". Google gets to see the answers, but anyone searching for those answers doesn't get them, but is told to sign up and pay money for a "premium subscription".

    There are ways around this, but this is all an annoyance and a pain to deal with[...]

    The answers -are- there, just scroll down past the point that mentions subscription and you'll find them. If scrolling is "an annoyance and a pain", try hitting the End key...

  29. Go GOOG Go! by Anonymous Coward · · Score: 1, Interesting

    Roughly 2 years ago I wrote Google about my mother searching for cancer information only to be presented with link farm results. They promptly replied with an uncanned email to the effect they were fully aware of the situation and that they were actively weeding out the "pollution" (their word not mine).

    That said, even if there is a remote possibility Sourcetool.com is not farming pay-per-click links (and I highly doubt it), he is simply a casualty of war and one which I'm glad Google is actively fighting.

  30. Re:Why isn't "Expert's Exchange" in the doghouse t by soren100 · · Score: 2, Informative

    I used to do that, but I tried that the other day, and it didn't work. I am looking for answers, not to play games with that website.

  31. Except that, not by Scareduck · · Score: 3, Informative

    Did you bother to actually look at sourcetool.com? Multiple keywords, all unrelated to each other, each with the same anchor tag. He's a whiner.

    --

    Dog is my co-pilot.

    1. Re:Except that, not by croftj · · Score: 1

      Actually, I have not needed his site for real, but it does have advantages over most. First and foremost, he has a link to the actual website and does not just run you around his site (though he does have plenty of possible loops for you to choose from).

      He also gives pretty decent descriptions of the companies.

      Granted, you only know how useful his site is when you are looking for something you need, and with my check that was not the case.

      --
      -- Many men would appreciate a woman's mind more if they could fondle it
  32. True, but business.com is apparently okay by secondbase · · Score: 1

    I might agree with that, and might even applaud Google keeping the top hits from always being bait-and-switch.

    Except for the fact that their "partner," business.com, is much the same sort of thing.

    If what's happening is the partner is beating out other directories, solely by the relationship with Google, that's purely anti-competitive.

  33. That's a false dichotomy. by RustinHWright · · Score: 4, Insightful

    If they have nothing to sell to their customers, then they won't make very much money, will they.

    But that's not how things work when you're a monopoly. Or even a company with only eighty percent of the market. Your product doesn't have to be ideal, just good enough to keep competitors from spending the billions of dollars and years of coding to even try to catch up. Google is now so big that their energy usage alone affects the budgets of entire counties. Looks to me like you're assuming that somehow if they don't do the best possible job, competition will somehow magically take care of it. That it's a choice between "nothing to sell" as you put it, and putting out a flawless product. Well, first of all, there's a huge range between "nothing" and "best". Secondly, when the barriers to entry are measured in billions of dollars and tens of thousands of programmer years of work, it's not realistic to expect that somebody will somehow just step in and supercede Google if they do something wrong.

    Now, maybe you're thinking as you read this about Yahoo, MSN, and so on. Well, have you ever used their search engines in the past five years? I run web sites so I have to. They suck. I'm not even going to bother to explain why Microsoft would f*ck up a programming job; anybody posting here should get that already. But if you look at the others, they're somewhere between bush league and simply not built as general purpose search engines. Ask Jeeves and Yahoo are built for ignorant, clueless lumps who want everything explained to them in small words. Search on anything there and you'll reliably end up at sites with a fifth grade vocabulary and lots of "for dummies" style handholding.

    What's my point? That their engines aren't even built to do what Google's does. To say that they still compete head to head with Google is like saying that Cliff Notes is competing with Encyclopedia Britannica. This means that in some ways, Google is already a monopoly and I'm willing to bet that the programmers in those companies who study how each other's code works would agree with me. They offer, superficially, the same product, but not to the same markets and not for quite the same uses.

    Make no mistake; I use Google,too. Their results are fantastic. But just as I avoid posting links to Wikipedia, I go out of my way to find things in other ways than Google. As the article points out, power corrupts, monopoly power especially. And whether the folks in Google still believe after their cooperation with the Chinese government and their retention of personal data and so on that they are free from "evil" to use their own term, they will become a problem, a censoring, privacy infringing, overcharging danger to, quite literally, the entire human race if they keep going the way that they're going now.

    --
    It's all about the information. And what we do with it.
    1. Re:That's a false dichotomy. by stfvon007 · · Score: 3, Insightful

      Ironicly using Igoogle, clicking on this article and only this article brings up a google error. Had to actually visit slashdot to get to it. Coincidence or nefarious plot?

      --
      All misspellings and grammatical errors in the above post are intentional and part of my artistic expression.
    2. Re:That's a false dichotomy. by g0dsp33d · · Score: 1

      I think you over exaggerate the time to write a new engine. It might not do all the fancy stuff like do simple math for us when we're lazy, but the recent development of cuil makes me think you were incorrect.

      Granted it sucked, but it shows people are still willing to go against the Goliaths of the industry.

      --
      lol: You see no door there!
    3. Re:That's a false dichotomy. by Anonymous Coward · · Score: 0

      There is no such word as "ironicly". I think the word that is best used here is "ironically".

      I am not a language Nazi, but your signature, unapologetically, reads:

      All misspellings and grammatical errors in the above post are intentional and part of my artistic expression.

      You might want to change that to include "vocabulary errors". That, or use a humbler signature.

    4. Re:That's a false dichotomy. by RustinHWright · · Score: 1

      I love Cuil. No doubt. As a concept. But as I pointed out, there's a vast chasm between "a search engine" and one that can compete with Google. I mean, really, the "it sucked" in your comment says all that needs to be said. How many people are leaving Google to use Cuil? Personally, I *do* use Cuil. But I don't exactly see it making waves. Also, I am curious. Your comment got me to finally do a bit of checking. How much capital does Cuil have exactly? Judging from their staff, they look like quite the bunch of heavyweights themselves. Five million? I wonder.

      Also, have you checked the recent news about them? I think that this piece kinda makes my case for me.

      --
      It's all about the information. And what we do with it.
    5. Re:That's a false dichotomy. by badkarmadayaccount · · Score: 1

      you are spending tooo much time in a small dark room.

      --
      I know tobacco is bad for you, so I smoke weed with crack.
  34. Well... by Scareduck · · Score: 1

    he just happens to be right. Google doesn't have to pick up that stuff.

    --

    Dog is my co-pilot.

  35. Not the same at all. by RustinHWright · · Score: 2, Insightful

    For Google to rank a business as "No.1" is no different from me saying that I hate Sears products.

    Not true at all. When you decide, you do so mostly or entirely on your own behalf. Google's decisions affect hundreds of millions of people, not to mention that they present themselves as experts, in a new sort of way. And just as a civil engineer's opinion given to a client about cement makers is actionable while yours isn't, Google's "opinion" about a website is actionable. Ranking websites is what they do. They present themselves to the world as a content aggregator. That makes them fundamentally different from somebody deciding something about how they will spend their own money.
    This is the opposite of "freedom". Realistically, they and a handful of other companies control the biggest pathways to a multi-trillion dollar market and you have to deal with them or one of a handful of others to get what has become a basic service. This is no more an example of "freedom" than choosing a broadband provider is.
    This is also not "equality". Anybody going up against them is facing a corporation with more wealth, expertise, market position, and overall power than all but a few dozen in the world. If, say, the government of Sweden were to go up against Google, chances are Sweden would get their ass kicked. Same goes for, say, MIT or, as we've already seen, Microsoft. Anybody who can repeatedly publicly humiliate Microsoft isn't "equal" to anybody anymore.

    --
    It's all about the information. And what we do with it.
  36. Re:Why isn't "Expert's Exchange" in the doghouse t by Anonymous Coward · · Score: 0

    simply scroll all the way to the bottom of the page to the answer

  37. Mod parent up, please. by RustinHWright · · Score: 1

    Thank you. I've been thinking the same things but wasn't willing to do as good a job as you have of documenting and articulating why this site A.) gives legitimate value and, B.) has a valid case of discrimination. Afaic, once Google had featured this guy and given him an award, they lost any legitimate grounds for claiming that his site somehow "wasn't appropriate", especially once the guy had blown half a million dollars doing what they made him guess was what they wanted.
    Would I be happier if his site has a bit more visual flair? Yes. But that doesn't detract from the fact that they are a better path to what his users want than not only Google but most of what they point to.

    --
    It's all about the information. And what we do with it.
  38. Google is now used like a bookmark or type ahead. by RustinHWright · · Score: 3, Insightful

    No. It only suggests that there continue to be plenty of people doing a given search for the first time. It's a big ol' world out there and you can be pretty damn good at what you do and not have everybody on the entire web already know about you and where to find you. On top of everything else, I've found that many people no longer bother to remember exactly the name of a site. They just remember enough to be able to find it with Google over and over and over. I've seen it done by people going to my own site, with me standing right there. They say, "okay, what's your site again? Something about streetcars and space and..." while they type into the Google window that's a default part of their browser. Using Google has become like a remote operated kind of type ahead or like bookmarking in many people's habits so sometimes even if a site is liked and used frequently, if it's not high up in Google's results, as far as many people are concerned, it will be gone.

    --
    It's all about the information. And what we do with it.
  39. Disagree by zogger · · Score: 1

    Disagree. It is entirely possible that a human vetted page of topic specific links is way more relevant and useful than what you might get on a google first search robot created page of links. I mean, you've never gone to say a hobbiest or enthusiast board and seen their "useful links" collections? There's a big difference between an algorithym generated page of links and a page where a set of human eyeballs has verified every link there as being useful and on topic. How about DMOZ? Is that a link farm?

    To be clear, I am not defending those typosquatters sort of link farms, or those bogus DNS redirects you see sometimes from ISPs, but this isn't an example of one of those. We need two different names here, people are equating two different things as the same, that's the part I disagree with, aloing with the completely obvious fact/data/reality that the only thing google does is to index then supply a link farm to you, and they fund it by selling advertising. They do it big scale with so-so results on your first search, he is doing it very small and niche scale with loads more accurate results, because he individually verifies his links as being relevant, with google you sort of have to keep working at it a lot of times to get to something relevant.

      If google was tasking a human being with verifying any random page of links they serve to you, I could see it being the same, but they don't, he does, *that's* the difference. If he buys or sells ads, etc, as far as I can see, he didn't violate any contractual terms, he isn't doing anything different that happens say on the forex exchange daily or the futures markets. That's business, buy (or produce) low, sell higher, do it quickly and efficiently and that's it, that's how that works.

        Google does sumular, they sell high value words to the highest bidder, they aren't "fair", they go for maximum profits. Google just didn't like it because he embarrassed them, his page of topic specific links is much better than theirs, and he made more money than they do on a page. Sometimes you just got to say tough shit, that's it, he did better and certainly got rewarded for it.

      And google ain't nuthin but a money machine for the folks there, let us not forget that either. Instead of ranking the guy and penalizing him they should have hired him, he obviously is smarter in some respects than they have been. And as to "links to links", that's what the internet is! A huge collection of hyperlinked pages! So what? You've never followed a link and found a similar page that has some different links then maybe some of the same links? This isn't uncommon at all, it's how it works sometimes, especially within some smaller specific niche. How about topic specific web page "rings"? You can click on "next" in some link ring, or go to any of the sites in the ring usually and see all the links at once. What's wrong with that?

    Sorry, google just got beat at business in this case, stuff happens. He used a bog standard business technique called arbitrage, nothing at all unusual about that at all, it is by far one of the more common things in business. And he combined that principle with building a web page that was relevant enough that it got a ton of traffic.

  40. Should Google be able to pick winners and losers? by Tru+Design+Media · · Score: 1

    Should Google be able to pick winners and losers among industries and business models? Yes, they are a business, and should have all right to choose who and what uses their services, and how much it is going to cost. An article we wrote on "How does Google make money" is simply enough to say, they choose what they want, they run the business, and they know what they are doing to earn revenue! They have all right to choose the winners and losers.

  41. NYTimes, Everybody: Here's the deal: by Anonymous Coward · · Score: 0

    This site is in Google's 'doghouse' because it is exploiting Google's own Adwords Keyword Generator to systematically mine thousands of company websites, generate globs of keywords for those websites, then plop those keywords on their own 'sourcetool' site.

    In this example:

    http://www.sourcetool.com/companies/29/hsf-inc.html

    take note of the redundancy of some of the keywords, and appearance of oddly random and irrelevant keywords, and even the case of the those afforementioned keywords. It's a classic Google Adwords Keywords Generator result!

    The site is a sham. Good riddance.

  42. I'm lost by dmsuperman · · Score: 2, Insightful

    How is it any of the government's business how google ranks it's results? If google decided tomorrow to start ranking results from site:slashdot.org for no reason at all, is it not their place to do so?

    --
    :(){ :|:& };: Go!
  43. Re:Why isn't "Expert's Exchange" in the doghouse t by Daniel+Rutter · · Score: 1

    Google gets to see the answers, but anyone searching for those answers doesn't get them, but is told to sign up and pay money for a "premium subscription".

    Unless they, you know, just scroll down.

    The munged answers and exhortations to sign up are at the top of the page, but if you just scroll down, you'll see the plaintext at the end.

    This isn't immediately obvious, but it's hardly difficult.

  44. Re:Why isn't "Expert's Exchange" in the doghouse t by arkhan_jg · · Score: 1

    That used to work, then it only worked with the google cache, and now it doesn't work at all, all the answers are obfusticated.

    I really wish google would kill off their ranking, there's plenty of other places to get the same answers which don't require a sub.

    --
    Remember kids, it's all fun and games until someone commits wholesale galactic genocide.
  45. Googles ads always sucked for me by croftj · · Score: 1

    I've tried the several times. Each time 100 to 300 dollars poorer and I got no sales as a result.

    They're making my good link placement less relevent as well. Not they're are effectively 6 ads before you get to look at the first real search result. Now my number seven rank is 13!

    --
    -- Many men would appreciate a woman's mind more if they could fondle it
  46. Sourcetool Replies by Sourcetool · · Score: 3, Interesting

    Allow me to address briefly the two principal charges against Sourcetool: (1) that we are an arbitrager and (2) we are a link farm. Regarding the first point, I would argue that anyone conducting an online business these days is a arbitrager in that they hope to make more money on a visits to their site â" or on the repeat visits â" than it costs them to get people to their site. Even an ecommerce site is conducting a form of arbitrage. Unfortunately, with Google being the only game in town, we either have to figure out how to appear in the organic results â" which is virtually impossible for any directory other than Google Local â" or buy ourselves traffic from AdWords. While a handful of consumer websites might be able to capture word of mouth buzz and build an audience outside of Google, that is virtually impossible for B2B sites, the vast majority of which are lucky to get 100 visits a day. Most of my competitors in the business to business space charge companies for their position in their organic, which by the way is a much more profitable way to generate revenue on B2B site than running AdSense. I decided to do things in a very transparent way, clearly labeling the AdSense ads which made it much more obvious how I made money. The arbitrage issue dovetails into the link farm issue. How and when does a site become a link farm? Is Google a link farm because all of its results lead directly to other websites? In fact, 26 percent of the time people visit a Sourcetool result page, they click on an ad, which, by the way, is almost identical to Googleâ(TM)s organic to paid listings ratio. I invested $400,000 trying to get my organic results right. During the first 2 years, ironically, I paid Google $200,000 to license five Google Search Appliance services so that I could get the ordering of the listed businesses based on Googleâ(TM)s enterprise page rank. More recently, Iâ(TM)ve obviously been forced to cut costs and am using the open source SOLR search software to order the results. The NY Times reporter told me that Google complained that Sourcetoolâ(TM)s results led to a company profile page, rather than directly to the company website, something Google never mentioned to me in spite of numerous conversations on the topic. If I did that, I would be much more of a link farm than I am. In fact, I have invested well into six figures profiling the companies listed in Sourcetool and gathering the information that could be useful to a business buyer. Itâ(TM)s easy to throw around terms like link far and arbitrager, but itâ(TM)s demeaning to entrepreneurs who are honesty trying to build a valuable service. Clearly, Sourcetool.com could be a better site, and, if Google hadnâ(TM)t cut us off, we would be a much better site today. During our peak traffic days, we were receiving hundreds of company profiles each day, many from the emerging B2B companies in China. We had hoped to introduce videos of factory walkthroughs so buyers could visit plants without getting on a plane. But all of this takes money, and why would you invest money in a business that is controlled by somebody else who has proven to be a highly unreliable business partner.

  47. He's right, actually by Anonymous Coward · · Score: 0

    See here as well.

  48. Mod Prent Down by Amillia+Earheart · · Score: 0, Flamebait

    Why don't you communist open-sores/fuckle loving fucktards go and slit your fucking wrists. Oh,then not many people would be here on shitdot then. Oh well, it fucking sucks anyways since you all love to suck twitters cock.

    GO AHEAD FLAME AWAY YOU LOWLIFE COMMUNIST PIECES OF SHIT!
    -willyhill (965620)

    Oooh, what an effective arguments style. Did you attend Ivy Tech for your edumacation while you copulated with your sibling?

  49. Mod Paarent Down by Amillia+Earheart · · Score: 1

    Especially after this Ivy Tech graduate made a profane filled comment like this. http://slashdot.org/comments.pl?sid=963159&cid=24997901

  50. I love capitalism. by Anonymous Coward · · Score: 0

    I love capitalism. If he doesn't like google adsense he can go somewhere else.

  51. Re:Google is now used like a bookmark or type ahea by Anonymous Coward · · Score: 0

    I've even seen people type in a full URL into Google then click the link when it comes up. It's just amazing how some people use their computers.

  52. Re:Why isn't "Expert's Exchange" in the doghouse t by idlemachine · · Score: 1

    They still work for me -if- and only if I follow a link found through Google's search results. Doing a search on the Expert's Exchange site itself -does- obfuscate the solution, as does following a link from any other site to a solution.

    Is that the same behaviour you're getting? If so, it seems fair enough to me to keep their solutions in Google search, if following from Google displays the solution.

  53. Re:Why isn't "Expert's Exchange" in the doghouse t by sfsp · · Score: 1

    One of the greatest annoyances of Google (to those of us techies searching for answers) is "Expert's Exchange". Google gets to see the answers, but anyone searching for those answers doesn't get them, but is told to sign up and pay money for a "premium subscription".

    Scroll down. The answers are at the bottom of the page. Those are the same ones Google sees.

  54. Google Arbitrage - sore loser by Onetime77 · · Score: 1

    This is simple google arbitrage. Too bad that its not working anymore, but this has always struck me as trying to game the system.