Medicaid Hack Update: 500,000 Records and 280,000 SSNs Stolen
An anonymous reader writes "Utah's Medicaid hack estimate has grown a second time. This time we have gone from over 180,000 Medicaid and Children's Health Insurance Plan (CHIP) recipients having their personal information stolen to a grand total of 780,000. More specifically, the state now says approximately 500,000 victims had sensitive personal information stolen and 280,000 victims had their Social Security numbers (SSNs) compromised."
Don't the darknets where these SSN's and identities trade put a certain value on the credit history and wealth of the individuals involved? Realistically, who is going to want SSN's of a bunch of poor people on Medicaid? That's not to say that this excuses Utah from data security, of course, or makes this any less of a lesson in the need for said security. But I don't think too many of these things are going to end up resulting in actual identity thefts, not if the people who buy them have any clue what they're buying.
Although it does present an amusing image of a bunch of Ukrainian hackers trying to get credit cards in the names of people who have no income and wondering why none of them are going through.
How could this happen?
Why is it happening, the information is supposed to be properly secured, and the company is supposed to follow ISO standards, no?
Unless they outsourced to a company that did not need to do the same, and then went and used their services/softwares....
otherwise, I am without any ideas how this could happen.
Good thing these are only numbers which would require some sort of modern photo ID to actually use in a context where serious harm could be caused through fraudulent use.
Right?
Realistically, who is going to want SSN's of a bunch of poor people on Medicaid?
Illegal aliens for one. Allows them to get a job.
Also, the victims may be poor, but if they have a clean credit record that's more than adequate to open a line of credit. Identity thieves can use this.
Then there's an SSN for getting medical treatment. Go to a hospital's emergency room, get treated, give them the SSN and name, and tada! Free medical treatments. Then the hospital tries to collect from the real person, real person says it's no them, hospital eats the cost - well, passes it on to people who can pay. (And Fox News says that "ObamaCare" will cost us more!)
This wouldn't be a problem if businesses weren't so beholden to the credit bureaus and Choicepoint to gather data - they think those companies are actually accurate.
do it like they do in Luxembourg: arrest anybody who talks about the breach. After a while there will be nobody left that knows about it. Case closed!
The UK government lost 25 MILLION records on one disc. 500k is nothing.
Seriously, how bad does it have to get before people figure this out?
const int one = 65536; (Silvermoon, Texture.cs)
SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
Using outsourcing and contractors / sub contractors not only adds overhead it also lets people play the pass the blame game that most of the time end's in on sub contractor getting changed (With all the cost that comes with it) with not fixing the real issues up front.
Now why should the techs take the blame for stuff out side of there control like having older softer that they don't have the funds or control to update. Don't have the power to make changes to the config with out having to go though levels contractors to get it done. Having to deal with NON tech mangers running the shop who do have control but they buy stuff on golf courses meeting with no in put from the tech people.
I always wonder about these stories. They are obviously so ate up with their infrastructure that they don't know how to properly configure, maintain, and secure it. So how, then, do they detect the breach, which is usually far more difficult than protecting the stuff in the first place.
Aren't we pushing for centralizing medical records in big databases? This means we have to provide easy access to 10's of thousands of doctors and hospitals and healthcare providers. Easy to access and impossible to hack only exist in RFP's chasing dumb government money. This is the trade off for the convenience. You no longer have to break in and steal a truckload of of files from 1000 different doctor's offices. You hit one database that has everything nicely prepared to be downloaded by the bad guys in Eastern Europe.
What part of "central database = one shop stop for data thieves" is hard to understand? If you say "I never thought THAT would happen" you should be fired.
So how, then, do they detect the breach, which is usually far more difficult than protecting the stuff in the first place.
This is the right question.
It so often sounds like these organizations lack high-end intrusion detection systems. It's usually a case of someone stumbling across the "open door " and sounding the alarm. Organizations that lack good IPS are unlikely to have good network auditing systems that record who accesses what and when for every file or network recorders that record every packet on the network. In fairness, that stuff is expensive, complex to install, maintain and use, and introduces storage issues. So, it is not unreasonable for a network to lack this stuff, even a government network with sensitive data.
But, the announcements of precise numbers of compromised accounts and so forth are hard to believe. I think its more a case of; 'we think this Excel file was copied and it had 150,000 numbers in it'. Oh wait; 'this other Excel file might have been read and it has 250,000 numbers in it'.
These guys are guessing. They don't have a clue what went missing or when. But, the scary thing is that the truly skilled intruders get in siphon off everything and move on without anyone ever knowing. Some may even lurk for months/years without ever being discovered.
I work for another major, similar non-profit organization in another site. I've been involved with IT and various areas of the organization's business-side functions; including Electronic Medical Record systems. I will just say that if you really believe these companies are secure, you're naive. These are non-profit corporations with the majority of the people being very untechnologically savvy. Even a decent IT department only has so much control over what is going on - most of the time, the security of the EMR systems has nothing to do with IT to begin with. Instead they simply host them and leave control of the EMR systems to other leaders in the organization as IT shouldn't be involved with medical record access to begin with.
Non-Profits have very high turnover rates and employ hundreds, if not thousands (depending on agency size) of part-time workers. These people range from 3-30 hours a week. You have employees in rural areas of the state who barely know what a computer is - but are required to log into various systems with multiple username/passwords. You have employees sharing username/passwords which is impossible for IT or Leadership to always be aware of. The means of information getting out is enormous and uncontrollable depending on how their EMR system is used. And you have to remember that in non-profit, you are dealing with 'comfortable' employees. These are not the cutting edge employees you will find in corporate America. That's not how this business works. So you can only imagine how insecure most of these agencies are.
I could really get into detail but I won't. Just letting you know that this stuff is easy to access if someone really wants to.
My advice for anyone who's identity was stolen:
Step 1: Report it to all 3 credit agencies (Experian, TransUnion, and Equifax) and put fraud alerts on your credit files.
Step 2: Get your free annual credit report from all 3 agencies (not just 1 agency) and go over it with a fine toothed comb. Make sure *EVERYTHING* on there is legit. Contact the agencies about any non-legit items to get them removed.
Step 3: Freeze your credit file.
About the latter, fraud alerts last for 90 days and are only a warning sign to be on the lookout for fraud. Companies can (and do) ignore them from time to time. They aren't a guarantee that your credit won't be misused again. Freezing your file, however, means that nobody can add items to your credit unless you thaw it first. Yes, it means you can't get a loan or open up a store credit card on a whim, but that's the trade-off for peace of mind knowing that the thieves could have all of your personal info and still won't be able to do anything with it credit-wise.
Of course, freezing isn't a cure-all. ID thieves could still use your identity if they are arrested for a crime and you could find yourself with a criminal record you didn't "earn." Still, it's a very handy tool to use.
My sci-fi novel, Ghost Thief, is now available from Amazon.com.
until institutions are held accountable for this type of data breach it will continue to happen. If the fine was lets say $1 million paid to each compromised SSN, then 2 things would happen: 1. they would spend more money on qualified individuals to protect their data 2. this would not be reported as much as they would cover it up.
It's amazing how many social security checks go out to dead people
It is important to note where the primary concern of most of the commenters is: the stolen SSNs. We don't have effective health information exchange because politicians and their constituents are scared to death of their all-important "private health data" being stolen. When it actually happens, people stop and realize that no one could possibly have any use for Joe Average's health information, whereas your SSN/personal information can quickly compromise your financial livelihood. In order to get some use out of stolen health data, you'd have to sell it to some marketer (who would be outing themselves just by using it....) or you'd have to blackmail the person whose data you have (a felony/they probably don't have enough money to make it worth it/they are certain to be caught if they try to do this at any scale). To get some use out of stolen SSNs/personal information, you need to fill out a few online forms and start ordering. Of course, there are thousands (if not millions) of organizations storing SSN/Credit Card Numbers/Driver License or Passport Numbers/Addresses/etc... on tons of people. For some reason, we are OK with that risk, but up in arms when we talk about storing potentially life-saving health data. I fully expect many to agree with this post....and I fully expect the usual flame response when I post anywhere online that your health data is not sacred, no one who could feasibly use the stolen data can legally do so, and unless you are a high-priority target (celebrity, political figure, etc...) you really don't have any risk from having your health data stolen (although it should certainly still be secured unless you really want to make it public data).
Perhaps the government should publish ALL SSN's, making them unreliable as a security or identification token without positive identification of the individual concerned in person. If no one were permitted to do any of the things normally requiring an SSN unless the individual is able to prove his or her identity, the information will become basically useless.
It's time to end this security through obscurity, because as leak after leak, theft after theft, and breach after breach have proven, there is NO obscurity, really, and hence, NO SECURITY.
Our government and private organizations that grant credit, etc., put us all at risk. The rules that allow them to offer credit, etc., over the phone or internet without any actual proof serve to enhance their bottom lines by making it easier for people to get credit, services, etc., but it jeopardizes the financial safety and security of us all.
Reform is needed NOW. Actually, it's long overdue.
LINUX (and yes, it got HACKED, chumps) -> http://uptime.netcraft.com/up/graph?site=dts.utah.gov
AND
YOU GUESS IT FOOLS: LINUX AGAIN -> http://uptime.netcraft.com/up/graph?site=health.utah.gov
* Ah, yes - see the YEARS OF /. BULLSHIT CRUMBLING AROUND THE PENGUINS EARS HERE & 2012's starting out just like 2011 did below!
===
2011:
KERNEL.ORG COMPROMISED - The Cracking of Kernel.org: (very bad - do you trust it now?)
http://linux.slashdot.org/story/11/08/31/2321232/Kernelorg-Compromised
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Linux.com pwned in fresh round of cyber break-ins: (lol)
http://www.theregister.co.uk/2011/09/12/more_linux_sites_down/
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Mysql.com Hacked, Made To Serve Malware:
http://it.slashdot.org/story/11/09/26/2218238/mysqlcom-hacked-made-to-serve-malware
What's that site running? You guessed it - Linux -> http://uptime.netcraft.com/up/graph?site=mysql.com
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London Stock Exchange serving malware:
http://slashdot.org/submission/1484548/London-Stock-Exchange-Web-Site-Serving-Malware
(I mean hey - NOT ONLY DID LINUX FALL FLAT ON ITS FACE less than a few minutes into the job http://linux.slashdot.org/story/11/02/19/0147232/London-Stock-Exchange-Price-Errors-Emerged-At-Linux-Launch, & crash not only ONCE, but TWICE there? You see "Linux 'fine security'" in motion @ the LSE too!)
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DUQU ROOTKIT/BOTNET BEING SERVED FROM LINUX SERVERS: (very recent):
http://it.slashdot.org/story/11/11/30/1610228/duqu-attackers-managed-to-wipe-cc-servers
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Linux Foundation, Linux.com Sites Down To Fix Security Breach: (lol)
http://linux.slashdot.org/story/11/09/11/1325212/linux-foundation-linuxcom-sites-down-to-fix-security-breach
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Linux's showing in CA's breached recently too? Ok: (very, Very, VERY BAD for ecommerce, online shopping, banking, etc./et al)
http://uptime.netcraft.com/up/graph?site=StartCom.com
http://uptime.netcraft.com/up/graph?site=GlobalSign.com
http://uptime.netcraft.com/up/graph?site=Comodo.com
http://uptime.netcraft.com/up/graph?site=DigiCert.com
http://uptime.netcraft.com/up/graph?site=www.gemnet.nl
The list of CA Servers BREACHED that RUN LINUX (StartCom, GlobalSign, DigiCert, Comodo, GemNet)... per these articles verifying that:
http://itproafrica.com/technology/security/cas-hacked/
&
http://threatpost.com/en_us/blogs/site-dutch-ca-gemnet-offline-after-web-server-attack-120811
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The Stratfor SECURITY ha