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WhatsApp Founder Used Unchangable Airline Ticket To Pressure Facebook

McGruber writes "In a post on the Flyertalk website, WhatsApp founder Jan Koum provides another interesting detail about how he steered WhatsApp into a $16 billion deal with Facebook: 'we announced the deal with Facebook on wednesday after the market closed. during the process, we realized there was a chance we might not be able to get the deal wrapped up and signed on wednesday and it could delay. when the risk of the delay became real, i said: "if we don't get it done on wednesday, it probably wont get done. i have tickets on thursday to fly out to Barcelona which i bought with miles and they are not easily refundable or even possible to change. this has to be done by wednesday or else!!!"...and so one of the biggest deals in tech history had to be scheduled around my M&M award ticket."

144 comments

  1. Refund. by o_ferguson · · Score: 5, Funny

    Hey should give all 450 million customers a $1 refund for the service outage that happened after the deal went through.

    --
    - In Soviet Korea, only old people loose all their bases to Natalie Portman's petrified hot grits overlords.
    1. Re:Refund. by Anonymous Coward · · Score: 4, Insightful

      Thats a clever way to get users to tie billing info to their accounts and would add lots of value.

    2. Re:Refund. by Anonymous Coward · · Score: 2, Insightful

      Right, 2 hours of downtime is clearly worth the same as a year's subscription.

      It's amazing how people can keep such separate concepts of how much they think it's reasonable to pay, and how much it's reasonable to be paid in their heads at the same time.

    3. Re:Refund. by o_ferguson · · Score: 1

      Still the classy thing to do. Those 450 million customers are the reason he got his $19bn.

      --
      - In Soviet Korea, only old people loose all their bases to Natalie Portman's petrified hot grits overlords.
    4. Re:Refund. by Anonymous Coward · · Score: 2, Funny

      He sold it. It's not his problem any more. Facebook can refund or whatever.

    5. Re:Refund. by Anonymous Coward · · Score: 0

      This is the type of statement best never spoken if true. Although the guy seems to be as much of an ass as the founder of FB so they probably both got a chuckle.

    6. Re:Refund. by Anonymous Coward · · Score: 0

      He sold it. It's not his problem any more. Facebook can refund or whatever.

      They can pay in miles.

    7. Re:Refund. by allo · · Score: 1

      look at some SLAs (yeah, WA has no SLA for its users, and should not have). If you get uner 99% uptime, you may need to pay more than a years pay back to the customer.

    8. Re:Refund. by Black+LED · · Score: 1

      What exactly can Whatsapp do that a free IM client can't? I am genuinely curious as I can't see anything special about it from the Google Play description.

    9. Re:Refund. by rioki · · Score: 2

      Let me clue you in. Don't think of it as an IM, think of it as an SMS replacement. It functions and behaves as SMS would, except that it is dirt cheap and can handle way larger data. The most genius thing they did was that you did not "sign up", you just installed the app and got all your fiends that used WA immediately. This is a classical example of "reducing friction".

    10. Re:Refund. by Black+LED · · Score: 1

      I still don't see a need. I already get unlimited SMS on my mobile plan and those don't eat into my internet quota. I also don't know a single person who uses WhatsApp, but I do know many who use GTalk/Hangouts and Live Messenger/Skype.

      If there is something special about WhatsApp, I'm having a difficult time seeing it.

    11. Re: Refund. by lems1 · · Score: 1

      You're not missing anything. It's a scam. If you have friends overseas you can't send them free SMS. You could use one of those services you mentioned, but they all require that all your friends have an account and are tech-savvy. WhatsUp works like SMS and for them is free.

      --
      This sig can be distributed under the LGPL license
    12. Re:Refund. by Anonymous Coward · · Score: 1

      Whatsapp works worldwide, has better privacy features and you can group chat (I don't think you can do that on SMS but I may be wrong). Skype is slower and buggier. Hangouts is fine but whatsapp is older and many people were already on it by the time Hangouts caught up.

    13. Re:Refund. by mattack2 · · Score: 2

      You are presumably in the USA. Apparently, people NOT in the USA do NOT often have unlimited SMS, and have to pay even more than U.S. subscribers do. Thus, this is a money-saving program for them, especially since (AFAIK), text messaging is even more prevalent outside the U.S. than inside.

  2. his last miles award.... by Anonymous Coward · · Score: 2, Funny

    think he'll be flying to Barca on a private jet next time.. at at least a full fare F ticket.

  3. How cute by Buck+Feta · · Score: 2

    Slashdot: News for nerds, stuff that matters. Timely news source for technology related news with a heavy slant towards Linux and Open Source issues.

    --
    I am Audience.
    1. Re:How cute by mx_mx_mx · · Score: 3, Informative

      Go to http://soylentnews.org/ and just enjoy slashdot again.

      --
      Linux forever
    2. Re:How cute by demonlapin · · Score: 5, Informative

      I'll join the karma bonfire. Come on over to Soylent News and enjoy actual news for nerds.

    3. Re:How cute by kumanopuusan · · Score: 1

      Sign up for an account at Soylent News and enjoy all the benefits of a low user id.

      --
      Use of the words "good", "bad" or "evil" is almost invariably the result of oversimplification.
    4. Re:How cute by Anonymous Coward · · Score: 0

      Just looked. Many of the first 10 articles are dumb: obvious stuff like "stopping smoking is good", lazy stuff like "is true???" (it's not), and unverifiable crank stuff like "computers to be conscious by 2029". Plus the summaries are long and not well written.

      0/10 would not visit

    5. Re:How cute by Anonymous Coward · · Score: 0

      An unexpected error has occurred.
      invalid-bare

      Chances are, you're behind a firewall or proxy, or clicked the Back button to accidentally reuse a form. Please try again. If the problem persists, and all other options have been tried, contact the site administrator.

    6. Re:How cute by kumanopuusan · · Score: 1

      That'll teach me to preview.

      --
      Use of the words "good", "bad" or "evil" is almost invariably the result of oversimplification.
    7. Re:How cute by samwichse · · Score: 1

      Interesting, but does it actually support the D2 comment system (heresy, I know)? I've tried setting it a couple times and it always returns to the classic system whenever I save. I do like to be able to uncollapse comments inline to see what context I missed from a high-rated reply.

    8. Re:How cute by iamhigh · · Score: 1

      Worked for me. Maybe you're behind a firewall or proxy, or clicked the Back button, or an idiot. If you can't sign up, Soylent doesn't need you. Stick with /.

      --
      No comprende? Let me type that a little slower for you...
    9. Re:How cute by Anonymous Coward · · Score: 0

      I got the same error, tried it again (no page refresh or anything, just clicked submit or whatever a second time) and it went through.

  4. Really though? by Anonymous Coward · · Score: 5, Insightful

    It's hard to think that FaceBook would take this threat seriously. It's a $10+ Billion deal. Throwing in some extra first class seats for a different day would be the equivalent of a give-a-penny-take-a-penny dish compared to this.

    1. Re:Really though? by K.+S.+Kyosuke · · Score: 4, Insightful

      Perhaps he simply bullshitted them into thinking that he was dumb enough to actually do it?

      --
      Ezekiel 23:20
    2. Re:Really though? by Hognoxious · · Score: 5, Funny

      At least he can afford a new keyboard now. One with a shift key, maybe.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    3. Re:Really though? by Anonymous Coward · · Score: 0

      Brings to mind Inception's "Oh, I just bought the airline" scene.

    4. Re:Really though? by Charliemopps · · Score: 1

      Yes, but facebook wasn't dealing with a huge corporation where the whims of one man were irrelevant. The whims of this man would make or break the deal. Just how quirky is he? Would he throw the whole deal out the window because he'd been inconvenienced? Maybe...

    5. Re:Really though? by Idarubicin · · Score: 3, Interesting

      It's hard to think that FaceBook would take this threat seriously. It's a $10+ Billion deal. Throwing in some extra first class seats for a different day would be the equivalent of a give-a-penny-take-a-penny dish compared to this.

      Indeed. I expect that the deal happened in spite of, and not because of, this 'threat'. Sure, Facebook's team would have had an "Oh shit!" moment--but it would have been "Oh shit, we're dealing with an unprofessional nitwit" and not "Oh shit, he might walk away". Given that Koum has apparently decided it's a good idea to broadcast his unprofessional nitwittery, I imagine that Facebook's first move will be to keep him as far away as possible from anything dealing with 'business' as they possibly can.

      --
      ~Idarubicin
    6. Re:Really though? by peragrin · · Score: 1

      only a moron blows $10- 20 billion dollars over a couple of grand.

      that is literally being a penny pincher but blowing ten thousand on hookers, and crack.

      it doesn't make sense. if Facebook fell for it then they really are on the way out the door.

      450 million users, however 400 million plus probably are already active on Facebook.

      Facebook spent $16 billion on software, and 50 million users.

      --
      i thought once I was found, but it was only a dream.
    7. Re:Really though? by mjwx · · Score: 1

      It's hard to think that FaceBook would take this threat seriously. It's a $10+ Billion deal. Throwing in some extra first class seats for a different day would be the equivalent of a give-a-penny-take-a-penny dish compared to this.

      What actually happened was this person said "we've already agreed on the price, just hurry up and get the paperwork ready so I can sign it".

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    8. Re:Really though? by demonlapin · · Score: 1

      "Hey, hang out here and talk with us a bit, whether it works out or not we'll fly you to Barca in Zuck's private jet."

      Really not a hard negotiation tactic.

    9. Re:Really though? by gl4ss · · Score: 1

      the threat wasn't about flying away to some random location but flying to barca to meet some other possible investors....

      --
      world was created 5 seconds before this post as it is.
    10. Re:Really though? by dreamchaser · · Score: 2

      I doubt this story is anything other than him bullshitting. I'm sure the ticket was real, but as you point out I'm also pretty sure that didn't matter to Facebook. Just another attention whore here, nothing to see.

    11. Re:Really though? by timeOday · · Score: 1

      Setting a deadline in a negotiation is not uncommon - usually it's even more arbitrary than this. Like, "this offer is good until 9am tomorrow, then I put it back on the market."

    12. Re:Really though? by Bite+The+Pillow · · Score: 2

      He did not have a deal. Agreeing to take free tickets from the person across the negotiating table from you would take a deal. Not the same deal, but reaching some sort of deal.

      Facebook: Here, have some free tickets so we can continue talking you into the gutter.
      WhateverTheFuck: No, thanks, that just means you want to find new ways to undercut me. If you're not making a deal, I'm not sitting around.
      FaceBook: No, really, if we're going to buy you for $10B we don't mind funding your later tickets
      WhateverTheFuck: If you're not going to do a deal now, you're going to do either a shittier deal later, or no deal later. I'm flying and taking my 450 million u$er$ with me
      FaceBook: Okay, no tickets. How about half off for a handy?
      WhateverTheFuck: I took matters into my own hands earlier today, so I'm good until my plane takes off. Fuck yourself, and gimme billions.

    13. Re:Really though? by Anonymous Coward · · Score: 0, Insightful

      The use of "literally" to mean "figuratively" goes back to the 1700s. This usage has appeared in the Oxford English Dictionary since 1903. Get over it.

    14. Re:Really though? by Bite+The+Pillow · · Score: 2

      Let me re-phrase the threat.

      "I don't have billions of dollars from you yet, so I can't just spend forever here, and I don't mind walking away. This plane ticket thing gives me an excuse to walk away, but if I let you buy me a ticket, I've given you a HUGE headwound with a cluebat that I'm desperate and will sell for way less than I'm asking. Signaling my intent to leave, and ask for more later, I'm taking a gamble that you will blink first."

      Who blinked first? FaceBook, because if you study the financials of the companies involved, FaceBook did not have a choice. And WhatTheFuckSapp pretty much knew it. Not a guarantee, but considering the price range they agreed on, FaceBook was willing to shiv its own grandmother for the users.

    15. Re:Really though? by Anonymous Coward · · Score: 0

      Indeed. I expect that the deal happened in spite of, and not because of, this 'threat'. Sure, Facebook's team would have had an "Oh shit!" moment--but it would have been "Oh shit, we're dealing with an unprofessional nitwit" and not "Oh shit, he might walk away". Given that Koum has apparently decided it's a good idea to broadcast his unprofessional nitwittery, I imagine that Facebook's first move will be to keep him as far away as possible from anything dealing with 'business' as they possibly can.

      He should have thrown a chair. Microsoft would have made him their CEO.

    16. Re:Really though? by Savage-Rabbit · · Score: 1

      Perhaps he simply bullshitted them into thinking that he was dumb enough to actually do it?

      Well if he did that good for him, Facebook kind deserves a kick in the nuts^H^H^H^H wallet. Judging from his Tweets, when Facebook turned him down for a job, he wasn't bummed out about it and when Twitter gave him the thumbs down too he was still sending out very optimistic tweets. He didn't let it get him down when most people would have, and being a pessimist myself I like people with that kind of incurable optimism. I bet Facebook is kicking itself for telling him to take a hike back then it would have cost them a lot less money to hire him.

      --
      Only to idiots, are orders laws.
      -- Henning von Tresckow
    17. Re:Really though? by Tim12s · · Score: 1

      I'd have flown the entire negotiating team to Barcelona if it were to shave a billion off the deal.

      Good for WhatsApp founders.

    18. Re:Really though? by Anonymous Coward · · Score: 0

      Well, That "nitwit" has a whole lot more money than you now.....

    19. Re:Really though? by Anonymous Coward · · Score: 0

      >It's hard to think that FaceBook would take this threat seriously. It's a $10+ Billion deal

      It's only a $10+ Billion deal if it happens. If it doesn't happen it is a $0 deal. He brought in the time constraint before the deal was made, so no one knew if it the negotiations would result in Billions or nothing.

    20. Re:Really though? by Anonymous Coward · · Score: 0

      Maybe, maybe not.

      Someone else may have filled the demand that he then didn't fill, leaving Facebook to still need to make a huge purchase.

      Lot's of effort is made to allow innovation at these companies, but still, there's nothing like total freedom to innovate to make something innovative.

  5. Oh my god, what a stupid idea. by SeaFox · · Score: 4, Insightful

    This is Facebook we're talking about. They could have offered to charter a jet to take him where he needed to go if missing his flight was a possibility from long negotiations.

    Yeah, Facebook caved over an airline ticket cost.

    1. Re:Oh my god, what a stupid idea. by phantomfive · · Score: 4, Insightful

      It's not exactly caving when everyone in the room wanted the deal. Also, realize they were all probably tired of negotiating. Would you want to keep negotiating for weeks, or would you want to get it over with? Of course they all knew that the flight (bought with miles!) was cheaper than the smallest deal anyone was considering.

      The real threat was that the deal wouldn't get done. The airline ticket was just a way to say that politely.

      --
      "First they came for the slanderers and i said nothing."
    2. Re:Oh my god, what a stupid idea. by drolli · · Score: 1

      Yea they could have even dropped in a small learjet in the price (Just keep it...)

    3. Re:Oh my god, what a stupid idea. by physicsphairy · · Score: 1

      Sure, although it points a broader point about his willingness to engage in prolonged negotiations (for whatever reason) and willingness to drop the deal. It's kind of like trying to negotiate with North Korea -- the stated reasons they do anything are equally ridiculous, but you have to go along with it if you're actually looking to finalize those negotiations.

    4. Re:Oh my god, what a stupid idea. by JoeMerchant · · Score: 1

      The real threat was that the deal wouldn't get done

      on time.

      Ticket, no ticket, plans were made, and he said he was leaving, it could have not about the cost of the flight and more about sticking to former plans.

      Kind of equivalent to a 2 bit lawyer threatening to storm out of the room - everybody knows it's theater, but it still gets people talking.

    5. Re:Oh my god, what a stupid idea. by roman_mir · · Score: 1

      That deal was pure lunacy. There are a ton of competitors to Whatsup, all are free as well (I use Viber). Carriers won't just roll over and die either, next thing you know, they are bundling sms with voice and or data rather than selling seperately. There is more than one way for 'free sms over data' company to be outcompeted. The first year of whatsup is free. By the second year ppl will look at another free app. Again, it is trivial to have billions of users if you give away the house for free. A retailer offering free products would attract everybody. It is just much harder to give away something you have to buy first, FB will learn that now. To Zuckerberg billions are like funny money, but he never sold a product to users, to advertisers - yes. To users? No. He made all of his money on the IPO, not on any sales. For this deal to make money, value of shares must rise by more than the billions spent on the purchase, 4 of which was in cash and the rest in stock. But if somebody tries to unload that much stock, the prices will go down, not up. Anyway, probably most of whatsup users are FB users already. I think it was a stupid deal, just what I said about buying bitcoins for the people who were buying in the last year. There is no value and what value there is will evaporate.

    6. Re:Oh my god, what a stupid idea. by blackicye · · Score: 1

      This is Facebook we're talking about. They could have offered to charter a jet to take him where he needed to go if missing his flight was a possibility from long negotiations.

      Yeah, Facebook caved over an airline ticket cost.

      Yeah, that and it wasn't as though there were other parties lining up to throw $19B at him. Facebook could probably have "lowballed" him at $15B and still closed the sale.

    7. Re:Oh my god, what a stupid idea. by Anonymous Coward · · Score: 0

      Stupid deals like this is what really proves that capitalism is bullshit. How is it moral for someone to make billions of dollars off a messaging service. We need socialism now!

    8. Re:Oh my god, what a stupid idea. by phantomfive · · Score: 1

      How is it moral for someone to make billions of dollars off a messaging service.

      How is it moral to prevent them from making billions of dollars off a messaging service? Any moral system you design is ultimately arbitrary.

      --
      "First they came for the slanderers and i said nothing."
    9. Re:Oh my god, what a stupid idea. by Anonymous Coward · · Score: 0

      I'm 95% certain that AC is trying to troll roman_mir.

  6. $16B buys by Anonymous Coward · · Score: 0

    1,000,000 round trips to Barcelona. I smell bullshit.

    1. Re:$16B buys by Rosco+P.+Coltrane · · Score: 2

      You probably smell tapas too after the 50th trip.

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    2. Re:$16B buys by demonlapin · · Score: 2

      A million fully refundable first-class round trips to Barcelona.

  7. Is this an ad for Capital One? by rossdee · · Score: 1

    Whats in Your Wallet

  8. BS by bloodhawk · · Score: 3, Insightful

    The word BULLSHIT jumps to mind. If facebook felt the need for more time they would have happily bought him a replacement first class ticket to anywhere he wanted to go, especially when it is billions of dollars on the line.

    1. Re:BS by Rosco+P.+Coltrane · · Score: 2

      The word BULLSHIT jumps to mind whenever Facebook is mentioned.

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    2. Re: BS by maccodemonkey · · Score: 2

      Actually, I don't know if they could.

      If Facebook had bought him a ticket, that could have been considered a bribe, and the regulatory agencies would have had all sorts of fun with that.

    3. Re:BS by 91degrees · · Score: 1

      It's really all about subtext. It's a statement - "This deal gets done by Wednesday or I walk away from it". By buying a ticket he's showing clear pigheadedness, and giving an absolute deadline.

      Facebook want the deal as well, so they can use this to pressure their ditherers

    4. Re:BS by JoeMerchant · · Score: 1

      The word BULLSHIT

      is another way of saying "negotiations."

    5. Re: BS by bloodhawk · · Score: 1

      replacing a ticket due to their own delays in negotiations would not be considered a bribe, I have had to do that with clients before and it is considered perfectly acceptable by government and regulatory authorities. Hell they could have paid for everything in the trip, As I understand it whatsapp was not a publically listed company and therefore not subject to strict regulatory conditions that many other companies are.

    6. Re: BS by stenvar · · Score: 1

      A "bribe"? WhatsApp is a private company, they can take money from whoever they want for whatever purpose they want.

    7. Re: BS by Anonymous Coward · · Score: 0

      True, WhatsApp can, but if they have any investors then there's going to be some long and hard questions from them about the accepted bribe.

  9. Ok by The+Cat · · Score: 1

    and so one of the biggest deals in tech history had to be scheduled around my M&M award ticket

    There are no grown-ups running businesses in this country.

  10. We Better Get This Deal Done ASAP... by raftpeople · · Score: 4, Funny

    or my 16oz latte is going to get cold and I will need to buy another one.

    1. Re:We Better Get This Deal Done ASAP... by Anonymous Coward · · Score: 0

      Or rather, "In ten minutes my coffee will be drinkable. Talk fast."

  11. Well... by Arancaytar · · Score: 1

    Now he has the money to fly to Barcelona and back every day for the rest of his natural life, so that worked out great.

  12. Bullshit by Anonymous Coward · · Score: 1

    Why is this a story? Obviously nobody was pressured by the cost of an airline ticket. So that's bullshit, and that's the entire story. Are you trying to get the content down to the quality of the Beta site?

  13. hip! by Known+Nutter · · Score: 1

    i hope we do not overlook koum's total hipster prowess evidenced by the lack of proper capitalization. too cool for me!

    --
    Beware of the Leopard.
  14. Chump change by Arancaytar · · Score: 1

    This kind of ultimatum sounds like standard chest-thumping. Yeah, sure, you're going to walk away from a 16-billion-dollar deal for the sake of an airline ticket. Pull the other one.

  15. Lufthansa by linuxci · · Score: 1

    Reading posts like this remind me why I'm glad I collect miles (aka Avios) with British Airways rather than Lufthansa (M&M = Lufthansa Miles and More). As a BA Gold I can change my miles bookings free of charge up until 24 hours before my flight.

    I'm currently in Prague at the moment, decided I want to get a later flight back tomorrow so logged in and switched my booking.

    There's a reason why those who are not fans of Lufthansa call their scheme Miles and Less. It's one of the least generous schemes out there.

  16. Something doesn't add up by rudy_wayne · · Score: 4, Interesting

    Hey should give all 450 million customers a $1 refund.

    They supposedly have 450 million users and charge $1 a year, but in 2013 they only had $20 Million in revenue. Either the 450 million users is an inflated meaningless number, or they have huge churn where only 4% of users stick around past the first year that's free.

    1. Re: Something doesn't add up by Anonymous Coward · · Score: 0

      Or they have gained 430 million users since the end of their fiscal 2013.

    2. Re:Something doesn't add up by Lumpy · · Score: 1, Insightful

      Ungodly Churn, almost nobody uses WhatsApp.

      --
      Do not look at laser with remaining good eye.
    3. Re:Something doesn't add up by xvan · · Score: 2

      AFAIK only iShiny users have to pay for the app, the android one is free but you need to pay their subscription fee.
      Android users get a 1 year free subscription that can, under some circumstances, be extended also for free. If you pirate the iphone app, you also get the 1 year free subscription. If you don't pirate it, the subscription fee is included in the app price.
      Also I think this free / non free renovation is decided upon IP geolocation.
      You pay for the service, not the app. As your user id is your phone number, and other users find you by that id, after a year of use you are forced to pay. Otherwise you'd better use another service.

    4. Re:Something doesn't add up by Camael · · Score: 4, Interesting

      Not all their users pay the $1 a year. Some of them get free renewals after their year is up, for instance.

    5. Re:Something doesn't add up by Camael · · Score: 4, Informative

      Ungodly Churn, almost nobody uses WhatsApp.

      Perhaps in your part of the world, but outside of the US, Whatsapp is big in some countries. As in used by practically everyone kind of big.

    6. Re:Something doesn't add up by Anonymous Coward · · Score: 2, Informative

      it is freaking massive in Hong Kong... I don't know anyone who doesn't have it.

    7. Re:Something doesn't add up by Anonymous Coward · · Score: 0

      As far as I know none of my friends had to pay for it after the first free year.
      I don't pay for it either but I'm on windows phone.

    8. Re:Something doesn't add up by xvan · · Score: 1

      On the login protocol there is a credential expiration date.
      I do know of some users of alternative clients that couldn't log in after the expiration and had to pay.

      Of course it's a ridiculous fee compared to what some telcos charge for SMS, but in places where international CC aren't ubiquitous, it's a real pain in the ass to make electronic payments (Yeah, outside US not only SMS aren't free, you may live without a CC).

      So in whats app business model, you need to know if the person you are charging will be able to pay you even if he want's to.
      Despite their promise, eventually facebook will make the service free an merge it with facebook. At least that's what MS did with skype.

    9. Re:Something doesn't add up by Anonymous Coward · · Score: 1

      actually, in 2012 they didn't have 450 million users. Their instantaneous growth rate as reported is about 1 million a day, so it is likely that most of their 450mil users were acquired in 2013. That's not unusual for exponential growth (as this would be due to the network effect that got those people on to begin with).

      I am sure facebook examined the turnover rate. It is likely that their revenue in 2014 should be in the 100s mils. If that holds up, this would reflect a 10x increase in revenue year over year.... and that is clearly deserving of the purchase price.

      $1 a year seems like a lot for US users because SMS is "free" with the plan, and other programs like googletalk, skype, etc. are popular here. In other countries (Asia and part of Europe), SMS is costly. This is reflected in the demographics of Whatsapp's users.

      In fact, the idea is extremely good it's pretty much arbitrage condition! Provide a better service (than SMS) for much lower price. It's a no brainer.

    10. Re:Something doesn't add up by Sir_Sri · · Score: 2

      First year is free, and if you get a new phone or new phone number your year resets. A bunch of my friends and I have been using over for well, over a year. Anyone who got a new phone or phone number and it reset, in my case I had a phone that died after 14 days, but same phone number, and that reset the counter too.

      So at any given time I could see them having less than half of their active users paying (which would be 200 million dollars a year ish) but if they have a factor of 10 growth in a year, which for a free app is not unreasonable at all, that would put the numbers where they are.

      That doesn't justify the buyout price, but that's a whole other ballgamae.

    11. Re: Something doesn't add up by snero3 · · Score: 2

      I have used whatsapp heavily for years. They say that the first year is free and then you have to pay, but they never come through. So ya multiple years of use without paying a cent. To be honest I always suspected this is what he planned to do with the company, never to actually make money from running it as a service.

      --
      It said "windows 98 or better" so I installed Linux
    12. Re:Something doesn't add up by Anonymous Coward · · Score: 0

      AFAIK only iShiny users have to pay for the app, the android one is free but you need to pay their subscription fee.

      Apparently you don't know very far. But I suppose that's what happens when you surround yourself with only dull things.

    13. Re:Something doesn't add up by Paradise+Pete · · Score: 1

      Whatsapp is big in some countries. As in used by practically everyone kind of big.

      It has come and gone in Thailand. Somehow everybody switched to Line, seemingly overnight.

    14. Re:Something doesn't add up by FireFury03 · · Score: 1

      Ungodly Churn, almost nobody uses WhatsApp.

      Perhaps in your part of the world, but outside of the US, Whatsapp is big in some countries. As in used by practically everyone kind of big.

      I'm left wondering, network effects being what they are, why people are using Whatsapp instead of Facebook Messenger (given that they're probably already subscribed to Facebook anyway).

    15. Re:Something doesn't add up by stoatwblr · · Score: 1

      Simple: I use whatsapp but haven't paid a thing. I don't know anyone else who has either. The first year/18 months is/was free.

      Itr's likely that it will stay that way, with Facebook switching to an ad-supported model.

    16. Re:Something doesn't add up by stoatwblr · · Score: 1

      Facebook messenger is a hog. Removing it from my android phone reduced battry consumption by 50%

    17. Re:Something doesn't add up by FireFury03 · · Score: 1

      Atrium works for me.

    18. Re:Something doesn't add up by Anonymous Coward · · Score: 0

      I thought Facebook had a Jabber compatible interface for Facebook Messenger which would let you use any Jabber compatible messenger client you wanted. I set it up using that on my Nokia N900 a few years ago with the built-in messenger, but I abandoned my Facebook account shortly after setting it up, so I haven't tried it recently.

  17. Not only was this deal by Anonymous Coward · · Score: 0

    A piss take, so is this story.

  18. Cute story but he's a sell-out by JoeyRox · · Score: 1

    They railed against advertising and even Facebook yet he found $16B too rich to resist. Of course I can't blame him; $16B is an insane amount of money, and he'll get a big chunk of it. But the bottom line is he sold out his principles for wealth.

  19. Facebook was dumb. by 140Mandak262Jamuna · · Score: 4, Insightful
    The non refundable tickets story looks phony. Facebook could afford to fly the founder on a private jet if needed. No matter whether this story is false or true, Facebook paid foolishly high sum for Whatsapp.

    The main draw of Whatsapp is that it allows penny pinchers to save on texting fees. In the countries dominated by WhatsApp all incoming calls and texts are free by law. People only pay for outgoing texts. If you have WhatsApp account, from a dumb phone you can send an SMS paying for just one outgoing local text fee. If you have smart phone, it would come under your data plan. That SMS could be echoed to many people as incoming texts by WhatsApp, across countries if necessary. Thus you avoid international texting charges too. These users are tightwads and penny-pinchers extraordinaire. They are the ones who developed elaborate missed-call etiquette and protocols to avoid paying air-time charges. They would sign up, use the first year for free, and create a new account under a new user name and get one more year free. WhatsApp knew it and it did not care, it is able to count old users as new users and show phenomenal user base growth. You can not make any money off these users. They will dump WhatsApp the moment it tries to charge any fees. There is no compelling reason to use WhatsApp and the switching costs are minimal. It is not like Facebook where all your friends are and you have to be in Facebook to see it.

    In a developed market with smartphones, where dumb phone market is shrinking, there is no way FB can make any money off WhatsApp. And it has spent 35% of cash on hand in this acquisition. Media is making a big deal of 19 billion dollar figure. But much of it is from overvalued FB stock so that is not relevant. What is important is, in the coming year it is going to be cash strapped. It is having huge buyers remorse. It is going to more circumspect in the next acquisition target. It will swing in the other direction and let a good deal slip in the coming year. That is the effect of WhatsApp on FaceBook.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    1. Re:Facebook was dumb. by Anonymous Coward · · Score: 0

      >. They would sign up, use the first year for free, and create a new account under a new user name and get one more year free.
      That would require a new phone number, yes?

    2. Re:Facebook was dumb. by Espectr0 · · Score: 3, Informative

      You are mostly right, i live in Venezuela, here we only get charged for data/outgoing sms/outgoing calls. Incoming sms and calls are free, as they should. Of course, our cell plans suck, for example i only get 60 minutes a month, 300 sms and 250 MB of data.

      You are wrong about whatsapp not caring for new accounts, it is widely known whatsapp 450M users have about 70% of daily use.

      Here a trick for whatsapp users: don't want to pay anually? Have android? Borrow an iphone, put your simcard, buy whatsapp for 1$, put your simcard back into your android phone. Boom, you get lifetime service for 1$.

      Whatsapp is good enough, its strenght isn't security or privacy, but rather its comfort. You don't need to add anyone, no pins, usernames, passwords or logging in. If you want security then use BBM.

    3. Re:Facebook was dumb. by DrPBacon · · Score: 2

      70% of people get automatically logged in by their phone each day, maybe. I've been trying to delete WhatsApp, but the uninstaller just doesn't seem to work. Seems like a pretty good way to claim 70% are online if you're actually saying 70% of phones are switched on. Unless they actually have message counts from these 315 million people daily users... and they all high-five each day when people just love typin' on their pioneering piece of chat window... but that would be weird, if they knew I was a 'heavy user' and that it was a chronic problem... I mean what..........

      --
      Spent All My Mod Points
    4. Re:Facebook was dumb. by 140Mandak262Jamuna · · Score: 1

      WhatsApp does not enforce it strictly. They know what is going on, still they let it slide.

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    5. Re:Facebook was dumb. by Anonymous Coward · · Score: 1

      pennypinchers? Nice ad hominem, dickwad. WhatsApp excels because it allows SMS+ features over a data plan, like video or audio, that doesn't work so well over SMS.

    6. Re:Facebook was dumb. by GauteL · · Score: 2

      Whatsapp is useful if you have moved country and would like to keep receiving texts from your old friends without putting them out. It is one of those cases where politeness dictates that you can't expect people to keep texting you, even though you would have no issue paying the £10 it would cost per month to send 50 text messages.

      That said, catering for us is not an 'insanely hot' business idea and a lot may well be swayed to move to Google Hangouts or Skype quite easily.

    7. Re:Facebook was dumb. by Anonymous Coward · · Score: 1

      As a whatsapp's customer (and I say customer, not user, because I actually paid them 3 years ago and got the lifetime subscription), it's clear to me that you have never used this app.
      I'm from Spain, where Whatsapp has a >99% penetration; I've have been using whatsapp daily since I installed it. You got almost all of your facts wrong:

      >If you have WhatsApp account, from a dumb phone you can send an SMS paying for just one outgoing local text fee

      There is no Whatsapp app for dumbphones. There is no way of using whatsapp from a dumbphone. Smartphones with whattsapp cannot send SMS to dumbphones.

      >They would sign up, use the first year for free, and create a new account under a new user name and get one more year free.

      As somebody else pointed out, you dont create "accounts" or "usernames", you don't "sign up". That is transparent to the user. You simply install the app and start messaging people from your contact list that have whatsapp installed.
      Internally, the app uses your mobile number as username, you cannot create a new user unless you change your number.
      (you can create a nickname though, not related to the username)
      What was really happening is that some users that didn't pay after their first year, would get free renewals. However that policy ended one year ago in Spain. It varies by country.

      >WhatsApp knew it and it did not care, it is able to count old users as new users and show phenomenal user base growth

      Wrong again. Those 450 million users equal 450 million unique mobile numbers, with their associated contact lists.

      >You can not make any money off these users

      Well, they certainly made money off me, and 50% of the people I know. The other 50% are still enjoying their first free year, but eventually they will pay. Some of the paying crowd refused to pay at firs, and tried the alternatives (line, wechat, telegram), but since the alternatives suck so much and nobody uses them, at the end they caved in. Going back to 30 cents per sms? No thanks. 1.3 euro for sending a photo in a MMS? Hell no. Whatsapp is here to stay.

      >They will dump WhatsApp the moment it tries to charge any fees

      Some people certainly try. Oh how hard they try. They try to lure people into the ad-infested alternatives. But, at the end, when they are incommunicated from their friends and family for a couple days or weeks, they pay.
      If you are so cheap that you refuse to pay 79 cents per year, but expect me to pay 30 cents so I can text you or 50 cents so I can call you, I simply stop texting you, period.

      According to my whatsapp usage reporting, I have sent >6000 messages (and received >12000) Most of them are single sentence ones, but still. If had sent those as SMS, that would be 1800 euro. (~$2400). So apparently i'm a "penny-pincher extraordinaire"?

      > It is not like Facebook where all your friends are and you have to be in Facebook to see it.

      On the contrary, is very much like Facebook. Except, How many customers (not users) does facebook have? When it whas the last time you paid Facebook money via paypal?

  20. WTF by Psychotria · · Score: 1

    I know that editor's at slashdot have a reputation for not editing summaries, but this has got to be the worst example of a summary I've ever seen. Perhaps Timothy's shift key is broken, or is it now acceptable to start sentences with a lowercase letter? Proper nouns seem to have escaped the need for an uppercase letter as well. I normally just ignore typos in the summaries, but this is beyond belief.

    1. Re:WTF by Anonymous Coward · · Score: 0

      The summary contains a quote from the founder of WhatsApp on a forum, which he typed exactly like this.

  21. Not credible by mjwalshe · · Score: 1

    You'd dump a deal worth billions over a few hundred bucks - man if I where on the other side I woudl see that as a sign of weakness just pony up the cost of a ticket to Spain and put it on the table - "right shall we continue or are you not serious"

  22. Editors, they don't have no stinkin editors by Anonymous Coward · · Score: 0

    Anyone who believes this summary is worth following or that there is any meaningul contribution performed by these so-called editors belongs on Slashdot.

  23. Founder and former employee... by Anonymous Coward · · Score: 0

    We now have the name of the first exec to be leaving in the restructuring following acquisition. And if he thinks he'll sell another startup after bragging and attempting to make the purchaser of whatsapp look foolish....

  24. If only... by Oyjord · · Score: 2

    If I had mod points today, you, good sir or mam, would get them all!

  25. Is Bullshit.. by jmd · · Score: 1

    spelled with 1 *L* or 2?

    Who really cares about theatrics?

  26. GA by Anonymous Coward · · Score: 0

    GA - Gloating Asshole.

  27. implausible by stenvar · · Score: 1

    Hah! You think we believe that? Getting M&M to issue a ticket to Barcelona is a lot harder than closing a $16b deal with Facebook!

  28. Riiiight.... by Goody · · Score: 2

    I'm sure a $2K flight ticket really influenced everyone involved this deal when there was $16B at stake.

    --
    Tired of being "punished" by the Slashdot $rtbl since 2002. I'm now over at http://soylentnews.org/ .
  29. Psycho or Crazy Like a Fox? by mattr · · Score: 2

    A psychopath brags.
    Either that, or the facebook guys asked him to say it.

  30. slashdot by Anonymous Coward · · Score: 0

    what a load of crap. 16b deal hinged on a plane ticket? if so our economy might as well be run by monkeys.

    and no, i didn't rtfa, you've got to be kidding.

    what happened to slashdot? the amount of posts that are utter turds is getting insane.

    fuck.

    it's like losing an old friend.

    1. Re:slashdot by mbone · · Score: 1

      Actually, from the evidence, I think our economy is run by monkeys. It would explain a lot.

  31. Fuck Facebook.. by AlphaBro · · Score: 2

    ...and this stupid fucking social media bubble. Can it please pop, already?

    1. Re:Fuck Facebook.. by Anonymous Coward · · Score: 0

      Agreed. It should be TwoFaceBook, one for their users and another for their products. I detest everything about FB and will never use anything that they are affiliated with hence why my WhatsApp account has been deleted and the app uninstalled.

  32. User friendly by Camael · · Score: 1

    Whatsapp is good enough, its strenght isn't security or privacy, but rather its comfort. You don't need to add anyone, no pins, usernames, passwords or logging in.

    Very true. It stores your phone number and contact details in the cloud, which is very useful when you change phones. Just install the app on your new phone and boom! All your contacts are there.

    1. Re:User friendly by Espectr0 · · Score: 1

      Not true, whatsapp doesn't store contacts, as it doesn't do contacts authorization.

      When you change your android phone, you put your gmail account and you get your contacts back (this is being done by the OS), whatsapp just queries the server to find out if your contacts have whatsapp and shows accordingly.

  33. Zuckerberg has no clue by Anonymous Coward · · Score: 0

    Zuckerberg could have purchased American Airlines AND Dunkin Donuts for that 19 billion. What an idiot.

  34. the secret behind deals... by Anonymous Coward · · Score: 0

    it's not a big secret, at least if you're in the restaurant business. if the business deal isn't closing by wednesday, the deal has no shot to be completed. that's why most restaurants have THE BEST of everything (staff, cooks, linens, utensils, ingredients) on wednesday. there is no such thing as a bad meal on a wednesday. usually if something bad happens, it's probably you were a dick or they don't want you coming back. otherwise, they know the big wigs will be out celebrating, and LARGE. and when these folks celebrate large, orders get large, and the tips will be large.

  35. For $16B .... by PPH · · Score: 1

    ... we'll have our lawyers hand carry the contracts to Barcelona.

    Or Antarctica, if that's where you'll be.

    --
    Have gnu, will travel.
  36. This is not bulshit by giorgist · · Score: 1

    In negotiations there is a point where you need to behave irrationally otherwise negotiations continue to your detriment. That was a means to signal that it is your final offer, and I am willing to drop it for something as ridiculous as a flight to Barcelona. They could have offered a flight in a gold plated A380, it would not have made a difference. Next time you negotiate with your wife over going out with your buddies, you might recognise the "irrational behaviour" trick now.

  37. That guy is an idiot by Anonymous Coward · · Score: 0

    He was willing to risk losing out on $19 billion because of a plane ticket that cost a few thousand dollars at most? What a total idiot.

  38. In onther news.Telecoms now make SMS and MSM FOC. by Anonymous Coward · · Score: 0

    That would be so funny. A 16B dollar investment made totally worthless in one fell swoop! :-)

  39. For the sake of $1 ... by Taco+Cowboy · · Score: 1

    Thats a clever way to get users to tie billing info to their accounts and would add lots of value.

    Wonder how many of the 450 million subscribers would sign up for the $1 refund ?

    Some might not sign up because they didn't know about it, some might not sign up because it's merely $1, but then ... some might not sign up because their privacy is worth much more than $1.

    --
    Muchas Gracias, Señor Edward Snowden !
    1. Re:For the sake of $1 ... by Anonymous Coward · · Score: 0

      But most of the latter probably aren't using the service to begin with.

  40. Ob by Hognoxious · · Score: 1

    Reminds me of when Gary Kildall said to IBM "The last bus goes in an hour, and no way am I taking a taxi, you bastards."

    This how Microsoft got to [re]write DOS for the PC. The rest, as they say, is geography.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  41. _Anything_ is ***MASSIVE*** in Hong Kong by Anonymous Coward · · Score: 0

    it is freaking massive in Hong Kong

    Looking at the [tiny] size of Hong Kong, _anything_ is ***MASSIVE***

  42. Revenue strategy. by Anonymous Coward · · Score: 0

    Facebook does not intend to make money of those users. Even if 450 million users actively subscribed and paid $1, it would take 38 years to recover the costs. Facebook intends to milk ad revenue.

  43. Interesting way to see how CEOs think. by Qbertino · · Score: 1

    CEOs are rich because they pinch on things that seem strangely unreasonable to the layman. I bet one CEO pressing another to an appointment because he otherwise has wasted his Miles was actually a solid appeal to Zuckerbergs politeness and courtesy and Zuckerberg felt compelled to follow suit - and rightly so.

    Zuckerberg, Jobs and other rich people have strange money saving habits they carry on well into being insanely rich. I'll still be mending my own trowsers should I ever land a lucky punch, f.i. Zuckerberg lives in a house reminiscent of that of a simple honest working craftsman here in Germany and he's married to a modest, refreshingly unspectacular asian woman, probably because the western / u.s ladies were to strenious for him.

    Truth is, these people don't give a shit how many bazillions they have on the bank. They want to build cool stuff and make a dent in the universe, and they would be doing the *exact* *same* *thing* if they just would barely get by, because they like what they do. I know wealthy multi-Ph.Ds who still ask for the rest of their dinner to be wrapped up so they can take it home. That may be strange, but it's comforting. They haven't forgotten where they come from.

    That's why these people have my respect. I don't like FB to much, I don't like Apples golden cage lock, etc. pp. But who am I to complain? Nobody is stopping me from sitting my ass down and building the next big thing in IT. But my respect they have nonetheless.

    As fas as I'm concerned that WhatsApp guy deserves every billion he can squeeze out of the deal. If he still doesn't waste his miles, that makes him more respectable in my book.

    My 2 cents.

    --
    We suffer more in our imagination than in reality. - Seneca
    1. Re:Interesting way to see how CEOs think. by Anonymous Coward · · Score: 0

      CEOs are rich because they pinch on things that seem strangely unreasonable to the layman. I bet one CEO pressing another to an appointment because he otherwise has wasted his Miles was actually a solid appeal to Zuckerbergs politeness and courtesy and Zuckerberg felt compelled to follow suit - and rightly so.

      Zuckerberg, Jobs and other rich people have strange money saving habits they carry on well into being insanely rich. I'll still be mending my own trowsers should I ever land a lucky punch, f.i. Zuckerberg lives in a house reminiscent of that of a simple honest working craftsman here in Germany and he's married to a modest, refreshingly unspectacular asian woman, probably because the western / u.s ladies were to strenious for him.

      Truth is, these people don't give a shit how many bazillions they have on the bank. They want to build cool stuff and make a dent in the universe, and they would be doing the *exact* *same* *thing* if they just would barely get by, because they like what they do. I know wealthy multi-Ph.Ds who still ask for the rest of their dinner to be wrapped up so they can take it home. That may be strange, but it's comforting. They haven't forgotten where they come from.

      That's why these people have my respect. I don't like FB to much, I don't like Apples golden cage lock, etc. pp. But who am I to complain? Nobody is stopping me from sitting my ass down and building the next big thing in IT. But my respect they have nonetheless.

      As fas as I'm concerned that WhatsApp guy deserves every billion he can squeeze out of the deal. If he still doesn't waste his miles, that makes him more respectable in my book.

      My 2 cents.

      Interesting 2 cents. I imagine Zuckerberg felt he could delay the deal, but what would be gained from it.

  44. Whoo0000oo00 cAres by Anonymous Coward · · Score: 0

    Whatsapp are now obsolete, defunct, and discredited as the sellouts they are. Next shot story please ..

  45. Capital letters... by Anonymous Coward · · Score: 0

    Who the hell wrote the summary? This is laughable. Who posted it on Slashdot? Do they not know what a capital letter is?

  46. Realistic Refund by geekdoc · · Score: 1

    Actually, they should just refund what people paid for the lost service: $1 per year = $1 for 8760 hours 1/8760 = $.000114 per hour, or .0114 cents per hour Service was down for, what, four hours? 0.0114 x 4 = 0.046 cents per user. It would cost the company a little over $205,000.

  47. anonymous by Anonymous Coward · · Score: 0

    Now Facebook has real phone numbers to go with those accounts. What a great marketing value.

  48. $Startup WhatsUp ... bubble ... blabla ... pfffffh by Anonymous Coward · · Score: 0

    What else should I say to this stuff? There is always the question: What's coming next? ... next? And then comes the next peng.

  49. A Billionaire that .. by peetm · · Score: 1

    .. still can't punctuate or use grammar. Shame. The retiring generation is more literate and numerate than the average undergraduate apparently. Shame again.

    --
    @peetm