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Court Rules Nokia Must Pay Damages To Buyers of Faulty Phones In Mexico

Posted by samzenpus on from the pay-the-people dept.

An anonymous reader writes Nokia must pay damages to consumers in Mexico who reported malfunctioning handsets, following a court ruling for a trial that has lasted four years. The case was brought to court by Mexican watchdog Profeco in 2010, before the Finnish manufacturer was acquired by Microsoft – that deal was only completed earlier this year. Profeco added that the court has ordered Nokia to either replace the faulty handsets and/or reimburse their cost. On top of that, Nokia must also pay compensation totaling at least 20 percent of the damages resulting from malfunctioning. Customers that had been affected by faulty Nokia equipment would be able to seek damages even if they had not yet presented complaints.

25 comments

  1. No, Microsoft is liable. by Bill,+Shooter+of+Bul · · Score: 3, Informative

    RTFA. It says right there Microsoft, not Nokia is responsible. As Nokia Mexico is now a part of Microsoft.

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    Well.. maybe. Or Maybe not. But Definitely not sort of.
    1. Re:No, Microsoft is liable. by Anonymous Coward · · Score: 0

      "Not my problem" Says Ballmer, throwing an aide out the window.

    2. Re:No, Microsoft is liable. by Anonymous Coward · · Score: 0

      Why would it be his problem? He retired from Microsoft nearly 8 months ago.

    3. Re:No, Microsoft is liable. by cayenne8 · · Score: 2, Funny
      Hey, here's a great idea!!

      Let's also structure the lawsuit settlement, to where if you are in the US illegally from Mexico, that you have to go home and file your claim.

      And then, if you want to come back, you follow the laws and rules and apply for citizenship. And, you'll have your new working phone to call those left in the US and talk with them and keep in touch.

      Perfect solution!!

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      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    4. Re:No, Microsoft is liable. by cayenne8 · · Score: 1

      Here's a great idea: Die in a fire.

      You have a problem with people following the laws and rules of the country (US in this example)?

      I mean, seriously, they are there for a reason and should be followed until changed legislatively...I was just trying to put it into a slightly more humorous light.

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      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    5. Re:No, Microsoft is liable. by Anonymous Coward · · Score: 0

      Fuck illegal immigrants! It's not like they're real people with very understandable motives for their "lawbreaking."

    6. Re:No, Microsoft is liable. by cayenne8 · · Score: 1

      Fuck illegal immigrants! It's not like they're real people with very understandable motives for their "lawbreaking."

      Well, then who is to decide what laws to break? I sure could use that new Porsche you bought, but I can't afford it, but it would understandably help me in so many ways..so, therefore I should disregard the law and take it.

      Yeah, I do kind of say "fuck illegal immigrants"...but I also am quite WELCOMING of legal immigrants.

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      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    7. Re:No, Microsoft is liable. by neminem · · Score: 0

      I do, sometimes, depending on the laws. I certainly do have a problem with people blindly following laws that really should be abolished - one great way to effect that sort of change is to gradually have more and more people think the laws just aren't worth following, then people start to think they also aren't worth enforcing, then after long enough, the law turns into one of those laws that ends up in one of those "10 laws you can't believe are still in the books" lists.

      I'm not saying in this particular case that we don't need laws regarding immigration - I think we do. I think the current set is kinda broken and a little bit racist, but we do need some kind laws. I'm just saying in *general*, the fact that a law exists, doesn't mean that it should exist, and for laws that shouldn't exist, not following them is *great*.

    8. Re:No, Microsoft is liable. by Yokoshima · · Score: 1

      This was in a Mexican court. Have you tried reading the article before letting your bigotry come out?

    9. Re:No, Microsoft is liable. by Anonymous Coward · · Score: 0

      One could argue that you are in America illegally - didn't you steal that land from the Indians?

    10. Re:No, Microsoft is liable. by cayenne8 · · Score: 1

      This was in a Mexican court. Have you tried reading the article before letting your bigotry come out?

      What bigotry?

      It was making humor of a situation, where we have a large and growing number of illegal immigrants coming into the US and causing a drag on our economy.

      How can a fact be bigotry? Sure, it happens to be mostly from a single country, but facts are facts and have nothing to do with bigotry.

      Frankly, I welcome LEGAL immigrants with open arms, no matter where they're from, as long as they want to become US citizens, and follow the rules.

      I agree the rules need to be updated to be more streamlined, etc....but still, you follow the current rules till the new ones can be made into law.

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      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  2. Who enters stupid headlines? by Anonymous Coward · · Score: 0

    The first sentence in the article is that Microsoft now is liable for the judgment. Doesn't anyone read these things before posting?

    Not worth logging in to bitch about this BS. I'm outta here.

    1. Re:Who enters stupid headlines? by TWX · · Score: 2

      People don't even read the article before submitting the story in the first place.

      If it's any consolation that's one of the things that's bothered me about Slashdot from the beginning- it often takes awhile for one's submitted article to be rejected or occasionally approved for the main page, but it seems like the moderators or admins don't actually research the summary before posting it.

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      Do not look into laser with remaining eye.
  3. what phone to avoid by Anonymous Coward · · Score: 0

    any word on what fones are affected?

    1. Re:what phone to avoid by Anonymous Coward · · Score: 1

      iFone, myFone, uFone.

  4. Good by Anonymous Coward · · Score: 0

    Anything that involves the bastards from MS paying penalties is a good thing for the human species.

  5. under posted speed limits also fall there by Joe_Dragon · · Score: 1

    under posted speed limits also fall there and that idea also makes people speed in work zones as well even when they should be going slower but even then 45 can be to slow for some of them.

  6. Soooo.... by Anonymous Coward · · Score: 0

    How many of those phones were assembled in Mexico? :P

  7. Solid, reliable... by chiller2 · · Score: 1

    In other news, Nokia now plan to sell only 3310's to Mexico.

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    --- Commission free trading & free stock up to $500 - use http://share.robinhood.com/kelvinp6 :)
  8. They needed a ruling? by manu0601 · · Score: 1

    They needed a ruling for a company to reimburse customers when they are sold a faulty device? That sounds really obvious practice.

  9. They needed a ruling? by Anonymous Coward · · Score: 0

    Maybe it's not mexico? I know I could just return or trade my faulty phone. Maybe mexicans can't. If that is so, I have a good guess where everyone sells the products that have some problems in QC ;D