Does Watson Have the Answer To Big Blue's Uncertain Future?
HughPickens.com writes: IBM has recently delivered a string of disappointing quarters, and announced recently that it would take a multibillion-dollar hit to offload its struggling chip business. But Will Knight writes at MIT Technology Review that Watson may have the answer to IBM's uncertain future. IBM's vast research department was recently reorganized to ramp up efforts related to cognitive computing. The push began with the development of the original Watson, but has expanded to include other areas of software and hardware research aimed at helping machines provide useful insights from huge quantities of often-messy data. "We're betting billions of dollars, and a third of this division now is working on it," says John Kelly, director of IBM Research, said of cognitive computing, a term the company uses to refer to artificial intelligence techniques related to Watson. The hope is that the Watson Business Group, a division aimed making its Jeopardy!-winning cognitive computing application more of a commercial success, will be able to answer more complicated questions in all sorts of industries, including health care, financial investment, and oil discovery; and that it will help IBM build a lucrative new computer-driven consulting business.
But Watson is still a work in progress. Some companies and researchers testing Watson systems have reported difficulties in adapting the technology to work with their data sets. "It's not taking off as quickly as they would like," says Robert Austin. "This is one of those areas where turning demos into real business value depends on the devils in the details. I think there's a bold new world coming, but not as fast as some people think." IBM needs software developers to embrace its vision and build services and apps that use its cognitive computing technology. In May of this year it announced that seven universities would offer computer science classes in cognitive computing and last month IBM revealed a list of partners that have developed applications by tapping into application programming interfaces that access versions of Watson running in the cloud. Big Blue said it will invest $1 billion into the Watson division including $100 million to fund startups developing cognitive apps. "I very much admire the end goal," says Boris Katz, adding that business pressures could encourage IBM's researchers to move more quickly than they would like. "If the management is patient, they will really go far."
But Watson is still a work in progress. Some companies and researchers testing Watson systems have reported difficulties in adapting the technology to work with their data sets. "It's not taking off as quickly as they would like," says Robert Austin. "This is one of those areas where turning demos into real business value depends on the devils in the details. I think there's a bold new world coming, but not as fast as some people think." IBM needs software developers to embrace its vision and build services and apps that use its cognitive computing technology. In May of this year it announced that seven universities would offer computer science classes in cognitive computing and last month IBM revealed a list of partners that have developed applications by tapping into application programming interfaces that access versions of Watson running in the cloud. Big Blue said it will invest $1 billion into the Watson division including $100 million to fund startups developing cognitive apps. "I very much admire the end goal," says Boris Katz, adding that business pressures could encourage IBM's researchers to move more quickly than they would like. "If the management is patient, they will really go far."
lay off us workers and for any thing that needs to be done hear import temps at $1.23 HR with no OT pay.
Yeah but now they'll be able to outsource Indian offshore workers to AI workers running on an IBM mainframe!
Mod me down, my New Earth Global Warmingist friends!
Why do we care???
Does Watson Have the Answer To Big Blue's Uncertain Future?
Did you ask it?
How can I believe you when you tell me what I don't want to hear?
You can't schedule a scientific breakthrough. Japan tried that with the 5th Generation Computing project back in the 80's. The goal was similar, to use logic programming AI techniques for knowledge information processing.
The project did not achieve any breakthroughs.
Watson is too small to deliver the answer. Thankfully we already know the answer is 42. Maybe "he" is able to determine the question, as "he" is quite good at jeopardy.
The problem is that we know what syntax is. And we know what semantic is. However, we do not know what real pragmatics are. All we do in modeling of information is inserting human "knowledge" and understanding into a computer system. Then the system is able to reason about that, but it cannot go beyond it.
They have to turn Watson in on itself, and let it figure out the best way to sell it to other companies. What could possibly go wrong?
I think there is a world market for maybe five Watsons.
no matter how much processor power you bolt onto it, Good Old Fashioned Artificial Intelligence does not scale easily to other problem domains, or even similar problem domains. We have known this since at least the 70s. What's needed for better AI is a conceptual breakthrough, not increasingly powerful hardware and software and things that pretend to not be GOFAI but really are. Deep learning looks promising imo, but that also still has a long way to go.
That's not true. Using ontology mappings, computers can do very well at making inferences.
IBM has a fix, but I doubt very seriously they would consider it. The same problem plaguing IBM also plagued EDS, CSC, HP, Sun, SGI, and damn this list could get really long so I'll stop.
IBM's problem is that it forgot what made it a huge company. Rather, they remembered but said "F$^& it" and went to the "Lets make as much profit as possible and who cares about the customer business model.
All of the companies above with the exception of CSC are shells of what they used to be (outside of obviously IBM). CSC is excluded past here, as they are only on the brink of catastrophe, and quite collapsing yet... but close. Companies like IBM make money by customizing services for customers, and having a reliable competent staff on hand to do just that. All of these companies laid off the people that visited sites and made shit work. IBM not only sold off their PC and Laptop businesses, but their Global Services which was the bread and butter for IBM. Project work is hard, and you can't forecast with simple algorithms. IBM started outsourced a few things overseas for the same 500.00/hr rate and cancelled everything else, laying off what.. 80,000 people from their Global Services business? (memory, I don't feel like digging at the moment). All to make some executives big fat bonus checks and stock holders happy with easy to predict revenue (even if lower). Technical people that made shit work and made customers happy were considered not just overhead, but wasteful. IBM's attitude has become "if you don't like what we give you in the box, too bad.
So there you have it, there is the fix to IBM. Get Global Services back and get technical people into customers offices to make shit work for them. IBM would have to kiss a lot of ass and probably reduce rates for a while to gain customer confidence again, but possible. It's too late for Sun, SGI, EDS, DEC, and many others. IBM is big enough to revamp. I seriously doubt they will however, because they would have to reinvest in all of the people they have shit on for about a decade. That would cost management bonuses, and the executive management in IBM today is all about the big fat bonus checks.
-The wise argue that there are few absolutes, the fool argues that there are no probabilities.
No.
Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
IBM desperately needs a CEO who tries to build a real business (writing software, building hardware) as opposed to financial "engineering" (and I use that term loosely). The bottom line is, for a company that has developed so many innovations, IBM has ditched all that in favor of etherial nonsense. Hopefully Watson can fire the CEO and fix all that!
Neurons can typically fire at a rate of 250Hz. There are about 100 billion neurons in a typical human brain. These neurons are networked in an extremely complicated and changeable parallel network. This network of neurons can be powered for reasonably long time with the energy contained in a bowl of oatmeal. Surely we will at some point be able to create a similar device, and one that doesn't require most of the world's computing power to run.
I suspect the breakthrough will come with a new computing paradigm, one that is based on massive parallelism. Perhaps it will consist of a silicon based device that mimics the network and function of neurons. I suspect it will be based on probabilistic computing, similar to how our own brains work. It will be taught rather than programmed. Perhaps there will be more states than merely 0 and 1.
I think that this is coming, because our brains are already doing it. And with incredible efficiency. Once we saw birds fly, and so we tried to do it ourselves. Eventually we figured it out. I think it will be the same with AI. We will copy nature, learn its principles, and then we will create our own version. And in doing so, I suspect our ideas of what intelligence is will fundamentally change.
This and no other is the root from which a tyrant springs; when first he appears as a protector - Plato (423 to 327 BC)
IBM used to be a company based on three things, in this order:
1) Keep customers happy
2) Keep employees happy.
3) Keep stockholders happy
Somewhere along the way, they've forgotten about #1 and #2, which means #3 will fail eventually. Will Watson save IBM? No, of course not. If IBM wants to turn around, they need to focus on making their customers happy. How long have they let the problems in Lotus Notes fester? Why do they think customers have left Lotus Notes for any alternative they could find? If they'd focused on fixing the things that annoy customers, it could be a really great product by now. But they didn't, and it's not. That's why IBM will die if they don't change.
"First they came for the slanderers and i said nothing."
I'm quite sure
They're a parasite on real business.
"AI" has the intelligence level of an ant.
...that is the first thing that came to my mind when I think about Watson.
The CEOs of IBM have defecated onto their best engineers and essentially told the world "we can replace this white guy with a decent salary with a random guy from a developing country at the cheapest rates. No need for experienced masters of the trade".
Let them crash and burn, this will be REQUIRED to warn the other M.B.A. muppets and the general 1%.
Yeah. Makes a hell of a lot of sense that a system at the complexity level on an ant brain can compete with a human brain.
RATIONALITY is the operative word, folks.
Watson's answer was that the Terro-Human Federation would collapse within three generations.
Insufficient data existed to extrapolate beyond that.
"Outlook not so good."
AI and robotics (the latter being dependent upon AI) have the potential to change our lives on the same scale that the internet already has. IBM is betting big because the payoff could be massive.
www.gaiageek.com
Exactly. To predict something you need to already know it. Science is unpredictable and only reliable once it is here. You cannot schedule a scientific breakthrough.
Get rid of the stocks of companies that decide to bank on research. Research makes a company cool, not profitable. It's where they gamble, for those who can afford it, but not where they succeed.
Saw this days ago at: www.technologyreview.com/news/532161/does-watson-know-the-answer-to-ibms-woes
The comments at the end of the page are even better than the slashdot comments shown here.
Another example of the failure of the market. Xerox PARC never made any money, so it should not have been funded, right? Luckily there are people who think of more than money when they're doing research. Govt should fund those people, with a basic income for example, since the market won't.
If IBM is serious about gaining developers, why not run a free MOOC? NVIDIA did for its parallel programming language.
There's no business there. I work in intel/analytics, and I've been to an IBM Watson demo/presentation/workshop.
It sounds great in their glossies, but what it actually does is so limited it was of no value to us.
The problem with IBM is fourfold:
1: A decade ago, I could go to IBM, plunk down cash, and get a complete one stop shop. From hardware, to the OS, to the RDBMS, to the middleware, to the applications that sit on it, to the point of sale terminals, hell, even routers, switches, SAN fabric, and even upstream links.
Well, IBM jettisoned their global network, x86 servers and such to Lenovo [1], tossed/sold a number of different products, and is pretty much down to hawking AIX, RedHat, and zOS. If it wasn't for the fact that they still are one of the only companies actually investing, producing, and licensing patents, they would be bankrupt years ago.
2: The problem is that IBM is trying to compete with Infosys and Tata as a consulting company. That isn't their strong point, and both of those two companies can kick IBM's ass just because Tata and Infosys are so well entrenched in India, and can produce better workers for cheaper anyone else can in either India or the US.
3: Bad attitude by customers. Since 2010, I have seen people migrate away from POWER (and secondarily SPARC) to x86. A good example of this is a drive array. I was pricing a bare-bones SAN out for testing. Two vendors got bids that were reasonable for what one would expect two controllers, MPIO, basic I/O stuff (caching), and snapshot capabilities. IBM was coming in at over 10 times as much.
IBM needs to find a way to woo customers back, because the only people I see going to POWER or zSeries are the established ones who either can't split a load among a bunch of 1U or rack/blades (due to an application being to big), some poor company who relies on an application that only runs on those platforms, or a company that actually needs features like Parallel Sysplex [2], Lockstep, or other mainframe features (mainframes and secondarily AIX have a very good reputation of keeping the bad guys at bay, both in general, and in my personal experience.)
4: IBM has left a bad taste in the mouth for virtually everyone who has worked there.
[1]:Who the US government blocked, and who has had black eyes in the press with rumors of added "features" to spy on non-Chinese clients. Then there is my personal experience, and after working with all brands in a server room, I don't think IBM/Lenovo has kept up with the competition when it comes to servers. Even Cisco (IMHO) sells better 1U machines and blade chassis.
[2]: Nobody else has the ability to failover in seconds via WAN, and via LAN, the only thing comparable is VMWare's Fault Tolerance... which is very limited, the worst limitation being one vCPU... that's it.
Watson won on Jeopardy! by buzzing at the first moment possible (when Alex finished reading the "answer") whether or not it knew the answer, and then using the seven seconds allotted to do the lookup. That's a tactic humans just don't do, and it was a team of researchers copying the Google results into a question not something the computers could finish on their own. Maybe Slashdot should program a Cover It Live room to play against it and Ken Jennings/Brad Rutter to see how this works.
Not a popular idea to post here but i don't see why they don't train it to stitch code together to create programs. The 'data set' is quite formatted for any type of search and potentially if it were successful - it could create new versions of code for itself. The secondary benefit would be it might be capable of writing any type of program you could describe properly, from game engines to operating systems to robotic control protocols. Healthcare is a noble move but it's a PR stunt, meant to make Watson look like its good for humanity. Clearly the financial research and oil projects are where they are hoping this thing pays for itself, yet both those industries are essentially parasitic to humanity i guess the payoff for researching this tech might be so far off they have to chase money like that or it will never get off the ground. Either way i think they would get a more immediate and tangible use out of training it to create programs, which could then be applied to all other avenues they were pursuing. /Then you all too could have the joy of going back to school and learning skills for the jobs of the future (like that humanoid robot maintenance man i always hear about, never met the guy but I hear his jobs super secure).
Nah, lay off all the Indian workers too and let Deep Thought think about it for a few million years, then maybe the answer will not be 42.
Watson will end IBM's problems because it will put IBM (and others) out of business.
Most technologies have the potential to be a successful product, if done right. This is not the case of Watson.
IBM has recently released Watson API, so pretty much anyone can kick the tires. Let me save you the time and post some direct links.
The API reference: http://www.ibm.com/smarterplanet/us/en/ibmwatson/developercloud/doc/
In a nutshell, they offer the following:
* "Concept Expansion" - basically, pushing sister terms from WordNet into a collection of terms. A freshman's exercise.
* "Relationship Extraction" - word-sense disambiguation plus some vanilla entity extraction. Impressive but far from being bulletproof or reliable (try it here: http://ibmlaser.mybluemix.net/siredemo.html). After some digging (source: http://brenocon.com/watson_special_issue/03%20Deep%20parsing.pdf): it originates from so-called English Slot Grammar parser. I found references dating back to 1980s about the formalism, and it appears that it's been in production since 1990s.
* "Question and Answer" - basically, a ranking of results based on the question (demo: http://watson-qa-demo.mybluemix.net/). Try anything beyond the examples: utter fail, Google finds better results.
* "MT API" - nothing to do with Watson, I believe.
* "Message Resonance" - behold, a Klout clone.
* Language Identification, "User Modeling", "Visualization Rendering" - you gotta be f*ing kidding me.
So out of the entire caboodle, what they call "relationship extraction" may have some utility as a low-level API. There is a catch, however: it's easier to get some free or cheap commercial components, and if it's about named entities, then it's simply irrelevant, not to mention that it does not have to come with IBM's overpriced bloatware.
I call bullshit. The emperor is stark naked. The only thing that impressed me is that a trivia show can be won by a search engine.
Nah, Watson doesn't have the answer. I would ask Bennett Haselton instead. He is a frequent contributor.
that's pretty much the plan.
In IBM "Watson" appears to just be a vacuous marketing term for anything vaguely related to Artificial Intelligence. Any technical details are very sparse.
Sure there was the very clever program that won Jeopardy!. But then IBM is saying that they want to use "Watson" for medical diagnosis. That is about as different a problem as you can get. And if the term "Cognative Computing" means anything at all it suggests the use of perceptron networks, which are not generally used for either the Jeopardy Watson or medical diagnosis.
So it is a bit like asking "Will software related stuff save IBM?". I don't know whether IBM can be saved, but it is pretty likely that if it can that it will have something to do with software.
IBM's problems are not about products; they're about the way it's run. The only thing that could help IBM right now would be a complete change of senior management, and a seismic shift from the "share price at all costs" attitude that has dragged it down from one of the best companies in the world to the dysfunctional mess it is today.