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Gmail Access Starts To Come Back In China, State-Run Paper Blames Google

An anonymous reader writes Basic access to Gmail is starting to come back online in China on Tuesday after going down on Friday. The state-run Global Times China did not explain what caused the four-day outage, despite the fact that the government clearly implemented the block, and instead pointed to Google's unwillingness to obey Chinese law. All of Google's products have been severely disrupted in China since June. While users in Chinaare not able to access Gmail via the website, email protocols such as IMAP, SMTP, and POP3 had been accessible. The Great Firewall of China started blocking the IP addresses used by Gmail for these protocols, leaving users in China with no way of sending or receiving emails.

45 comments

  1. Blame is arguable. by gurps_npc · · Score: 5, Insightful
    That is, if those slaves don't obey, the whipping they get is their own fault.

    Similarly, if Google doesn't obey all of China's laws and their service is cut off, it must be their fault, correct?

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    excitingthingstodo.blogspot.com
    1. Re: Blame is arguable. by ShieldW0lf · · Score: 2

      Obviously yes. Predictable = deserved.

      --
      -1 Uncomfortable Truth
    2. Re: Blame is arguable. by Anonymous Coward · · Score: 0

      Yes, obviously those two words with different, unrelated meanings are synonyms.

  2. In what way by Anonymous Coward · · Score: 0

    is a free service a product?

    1. Re:In what way by Anonymous Coward · · Score: 0

      It was produced.

      I'm not sure if you will find that a satisfying answer, because I don't know why you would question a free service being a product in the first place. Could you offer your perspective and explain why you feel that a free service is not a product?

  3. Which law? by Anonymous Coward · · Score: 1

    You always hear this, but it's never specified.

    1. Re:Which law? by Anonymous Coward · · Score: 0

      When you're talking about national-level state actors, and yes, that includes the US, you're being incredibly naive to think that any specific law is required to bring down a world of hurt on a multinational corporation. Bottom line: if they don't want you operating in their country, they can shut you down, or cause you so much financial distress that you shut yourself down, and the laws won't help you, because they are the law.

    2. Re: Which law? by Anonymous Coward · · Score: 0

      I in u I

  4. So why'd it come back online? by mrchaotica · · Score: 3, Interesting

    If Google was blocked for not obeying Chinese law, but isn't blocked anymore... then what principles did Google compromise in order to get unblocked?

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    1. Re:So why'd it come back online? by Anonymous Coward · · Score: 1

      Maybe nothing. China likes to do stuff like this on occasion to either prove a point or until someone jumps through enough hoops until the bureaucrats feel validated. Our company had a merger held up in China for months until some of our execs went over there and kissed ass for a week. A couple of fancy dinners paid for and suddenly everything was fine.

    2. Re:So why'd it come back online? by jmcvetta · · Score: 4, Funny

      Perhaps Google's attorney had lunch with the head Chinese censor and "forgot" to carry home his briefcase full of unmarked, non-sequential large bills.

    3. Re:So why'd it come back online? by Anonymous Coward · · Score: 0

      Out of principle, I would go over and ask if anything is wrong and if they don't provide a valid reason kindly tell them to fuck off we won't do business with them.

    4. Re:So why'd it come back online? by romanval · · Score: 2

      It's probably affecting their own commerce... especially if you're a western businessman traveling through China and you can't access your own email.
      Many companies large and small use Gmail's servers for their own email service.

    5. Re:So why'd it come back online? by Njorthbiatr · · Score: 1

      The funny part is that the only one who looks bad is China.

    6. Re:So why'd it come back online? by Anonymous Coward · · Score: 0

      Is that so. To anyone in China, using a Gmail account looks like a risk now. Could become unreachable anytime.

    7. Re:So why'd it come back online? by Anonymous Coward · · Score: 0

      Doubtful. Most people don't use Google services in China.

    8. Re:So why'd it come back online? by swillden · · Score: 4, Informative

      If Google was blocked for not obeying Chinese law, but isn't blocked anymore... then what principles did Google compromise in order to get unblocked?

      I'm sure Google changed nothing at all.

      My guess is that this is just an escalation of the strategy of service degradation China has used against Google for a long time. Blocking access entirely provokes anger and spurs people to find workarounds, but if you randomly and intermittently make stuff fail the targeted service just seems crappy, which motivates people to find other services. As I understand it, that's exactly what happened here: China only blocked one of the IP addresses in Google's MX record. Since STMP is a store-and-forward protocol, with retries, the impact would be to introduce delays and degrade reliability. Just blocking it for a few days is another way of implementing this strategy, since it shows users that the service is unreliable. What happened once may happen again. Or worse.

      (Disclaimer: I work for Google but do not speak for Google and know nothing about this beyond what I read in the press. The information that only one of the MX IPs was blocked is something I read on Hacker News.)

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    9. Re:So why'd it come back online? by Jawnn · · Score: 1

      If Google was blocked for not obeying Chinese law, but isn't blocked anymore... then what principles did Google compromise in order to get unblocked?

      Whad-a-ya got? We're easy.

    10. Re:So why'd it come back online? by orasio · · Score: 1

      It's not that common for companies to have principles to begin with, tough.

    11. Re:So why'd it come back online? by Anonymous Coward · · Score: 0

      And cut yourself off from 1.3 billion Chinese customers, plus the hundreds of millions of people that Chinese ISPs serve in neighboring countries? Restrict your own access to over 25% of the world's population? Talk about cutting off your nose to spite your face!

      Face it: China can do whatever they want in this situation, and there's not a damn thing Google can do about it other than bitch and moan. No, it's not right, and it's not fair, but Google can get to the back of the fucking "it's not right, and it's not fair" line, right behind all the starving children, raped women, and and bombed civilians.

    12. Re:So why'd it come back online? by Anonymous Coward · · Score: 3, Interesting

      I live in China. This is an ongoing attack on Google. It is not just email - Google fonts are blocked too. The poster is right about degraded services.

      With the possible xception of Wechat, ther is no Chinese internet service that would have survived without the government blocking outside entities such as Twitter, Facebook etc.

    13. Re:So why'd it come back online? by tlhIngan · · Score: 3, Informative

      It's probably affecting their own commerce... especially if you're a western businessman traveling through China and you can't access your own email.
      Many companies large and small use Gmail's servers for their own email service.

      Their commerce, actually, not western commerce.

      You see, a bunch of companies in China do business by email, and a LOT of them use gmail because it frees them from having to pay for their own email service. (And Asians generally are cheapskates - they'll get by trying to spend as little money as possible).

      I've dealt with companies where their email system is a free Gmail account - you see username-company@gmail.com listed on their business cards or some variation thereof. Gmail is free, after all, so why bother paying for a domain and email server when people are willing to do it for free?

      Likewise, some do it using qq.com or other free Chinese mail provider.

      So yeah, turns out blocking gmail blocks a lot of companies from doing business.

    14. Re:So why'd it come back online? by Anonymous Coward · · Score: 0

      Now if only the Chinese can figure out how to block Facebook from the rest of the world, then we'd have something.

    15. Re:So why'd it come back online? by wiggles · · Score: 1

      Just got back from China. Most of them use QQ mail, not Gmail.

    16. Re:So why'd it come back online? by SuricouRaven · · Score: 1

      Companies are headed by people. The more power is vested in specific individuals, the more their personalities manifest in the behavior of the company.

      This isn't always a good thing, though. See Hobby Lobby, the company that successfully won an exemption from the healthcare reform mandate on the grounds that requiring them to cover contraception would infringe on the religious rights of the owners.

  5. Which law? by Anonymous Coward · · Score: 0

    Are you that knowledgeable about the Chinese legal system that if someone provided you the statue number it would make a difference?

    I'm not sure, but i would assume any multi-national considering opening an office in China would hire chinese lawyers to ensure they are compliant with the relevant laws.

    The problem with this stuff is when people take a law in their home country and think it applies elsewhere.

  6. Region Locking by Anonymous Coward · · Score: 0

    Given the absurdity of their blame-game in this situation, how does this affect their credibility in the recent claims made about Microsoft's culpability in the Xbox region-locking scandal?

  7. If a tree falls in a forest... by DarthVain · · Score: 3, Interesting

    This is likely China trying to exert its muscle to support Baidu the dominate search engine in China. China and Google have already butted heads about censorship in the past and Google withdrew services from China as a result.

    However the actions here go beyond the borders of China, in that it influences international trade, in that if I can't use Gmail to contact my clients in China, I would be forced to use something different.

    I would suspect that Google as a result highlighted this very fact to several jurisdictions heavily involved with trade with China, including the US, who no doubt sent very carefully worded messages to the Chinese government regarding what they thought of this trade influencing practice and how it relates to current treaties. To which I am sure China said, "Whoops!", blamed it on Google not meeting their laws, and promptly flipped the switch to turn it back on.

    What did this all accomplish? Not much. However China made it pretty clear that it has the capability to flip a switch and totally cut off someone from their market if they so choose... Which is a pretty nice stick to wave about belligerently.

  8. SMTP!=gmail by short · · Score: 1

    "leaving users in China with no way of sending or receiving emails" - SMTP has been designed so that it has no single point of failure. Why one poor webmail service failure can affect SMTP users in China (stated in general)? That's their problem if they made themselves dependent on some 3rd party service they have no control of and it is good they finally see it.

  9. Too big to fail by hackingbear · · Score: 1

    It is likely the too big to fail at play. Gmail is used by lots of people and companies. When you are too big, government will have to keep you running by either not hurting you or, as in the US, by rescuing you.

  10. What about Inbox? by Anonymous Coward · · Score: 0

    Do they have access to that? Are they getting it back?

  11. wrong by Anonymous Coward · · Score: 0

    Four day outage? What? GMail, nay, everything connecting to google servers has been down for at least a year.

  12. China is a huge cesspool of corruption by rconaway · · Score: 0

    Gee, the Chinese government is a pack of corrupt, lying bureaucrats. Who knew?

  13. Service restored? Umm, not via my ISPs (tested 3) by QQBoss · · Score: 4, Informative

    I am in Beijing. I know not of this restored service of which TFA speaks. Anything Google related website-wise (and including other services, like Google Earth) have been blocked on the PC since July or so (as opposed to just slowed down to 1 Kbyte/minute previously) but Google's client on cell phones worked without a problem. What was blocked on Friday was the phone client and any other services not covered by the previous block. As of my posting this message, everything G is still only accessible for me via VPN- Freegate or paid, either works fine. Funny thing, though, if I use Freegate, I can't use any services at slashdot (I had to shut off FG so I could post this message and see how a comment I made in another thread had been moderated).

    The only thing that I use frequently that is hit and miss functionally without a VPN is Google Translate, which I am guessing is because some big Chinese web sites claiming to do translation are actually just front ends to Google translate and thus stop working.

  14. Re:Service restored? Umm, not via my ISPs (tested by Anonymous Coward · · Score: 0

    Same for me (at Changsha, Hunan). Gmail does not work even with IMAP (which used to work before December 25th despite the web-based service being blocked).

  15. SMTP != distributed by tomxor · · Score: 1

    "SMTP has been designed so that it has no single point of failure"

    From SMTP:

    "An e-mail client needs to know the IP address of its initial SMTP server and this has to be given as part of its configuration (usually given as a DNS name). This server will deliver outgoing messages on behalf of the user."

    ...how?

    1. Re:SMTP != distributed by short · · Score: 1

      Initial SMTP server IP address can be localhost, what's the problem?

    2. Re:SMTP != distributed by tomxor · · Score: 1

      The problem is that SMTP doesn't fix IP address block even if you send it yourself, the only way you are ever going to communicate with a blocked IP is through another IP. localhost only works if you don't want to send mail to gmail users and you never want to receive mail. These are gmail users by the way...

    3. Re:SMTP != distributed by short · · Score: 1

      For the reception: Everyone has (or should have) his own primary MX SMTP server (or at least small groups of people have their own primary MX SMTP server) so no single point of failure (no single IP adress) can break significant number of people.

  16. Re:Service restored? Umm, not via my ISPs (tested by QQBoss · · Score: 1

    As an addendum to my previous comment, starting at approximately 11 pm Beijing time, three different VPNs I am using- one free, one paid, and one corporate- have all been blocked within China. Hopefully this is temporary. IT offices will have heads on the chopping block if this is still happening in 8 more hours (or less).

    As of 11:45 pm, two of my three VPNs are working again. The one that isn't is, of course, the one that people will get fired for. C'est la vie, time for bed.

  17. Re:Service restored? Umm, not via my ISPs (tested by QQBoss · · Score: 1

    And down they go again. Looks like China has decided that it is time to play a pretty damned nasty card.