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'Be My Eyes' App Crowdsources Help For the Blind

An anonymous reader writes: A new not-for-profit app, Be My Eyes, aims to help the visually-impaired by connecting them with volunteer users who can support them in their daily lives via live video calls. Once downloaded, Be My Eyes asks the user to identify as blind or sighted, to see if you require help or are offering it. When a blind person requests assistance the app scans the system for an available volunteer. The blind user connects with the volunteer over a video call and points to the item they would like described. Be My Eyes was created by Hans Jørgen Wiberg, a visually-impaired entrepreneur, at a startup event. Wiberg teamed up with Robocat, the Danish software studio behind Haze and Thermo, to make his vision a reality.

66 comments

  1. Noble Idea by parallel_prankster · · Score: 4, Insightful

    This sounds like a great idea. I am tempted to be a volunteer. Not sure how it keeps the idiots out who may abuse this. (Yes, there are such people out there!) The FAQ only mentions "People who misuse the system will be excluded from the network." - but it could be too late by then? Perhaps they could 2 volunteers per requester and one of them could be "a moderator"? and silently observe the process to ensure safety of the blind requestor.

    1. Re:Noble Idea by gfxguy · · Score: 2

      Yes... I'm very cynical about human nature; I think it's unfortunately very likely some impaired person will be taken advantage of by some scumbag.

      --
      Stupid sexy Flanders.
    2. Re:Noble Idea by sribe · · Score: 3, Insightful

      Yes... I'm very cynical about human nature; I think it's unfortunately very likely some impaired person will be taken advantage of by some scumbag.

      More likely, the non-impaired volunteers are going to be asked to describe an awful lot of penises...

    3. Re:Noble Idea by sumdumass · · Score: 1

      I was sort of wondering the same thing.

      is there a legal difference between someone pushing another person in front of a bus verses telling them to go ahead and cross the street as a bus is coming? What if I honestly didn't see the bus when they waved the camera around? How would anyone know the difference.

    4. Re:Noble Idea by Anonymous Coward · · Score: 0

      just answer with "it looks like you have cancer and should get it checked" or "i may be non-impaired, but i can't identify things that small without a microscope"

    5. Re:Noble Idea by sribe · · Score: 1

      just answer with "it looks like you have cancer and should get it checked" or "i may be non-impaired, but i can't identify things that small without a microscope"

      Or "oh god, oh I'm so sorry, just a second, OK, I'll be OK, oh god BLAAAWAAAUUURRRRRRGH!"

    6. Re:Noble Idea by gnupun · · Score: 1

      I am tempted to be a volunteer. Not sure how it keeps the idiots out who may abuse this. (Yes, there are such people out there!)

      The fundamental problem of trust (or lack thereof) is the reason many crowdsourced services don't seem feasible. For example, why hire a taxi when you can get a ride from someone going the direction in exchange for taking someone else on a ride in the future? The problem is the driver may not be trustworthy.

      So the consumer is stuck trying to decide between "cheap but untrustworthy" and, "trustworthy but expensive". That is, you could hire trustworthy people to guide the blind.

    7. Re: Noble Idea by Anonymous Coward · · Score: 0

      Hello from Be My Eyes. We have an option to report abuse at the end of the call, and block people out after they are reported for abuse. It is important that the abuse be reported so we can remove the abusers from the system.

    8. Re:Noble Idea by Thelle · · Score: 1

      Hi - I'm part of the team! Thanks for your concern - both the blind user and the volunteer can report misuse of the platform and will then be filtered out.. We've had just over 50 reports which we look into, with more than 5000 helper sessions so far.

    9. Re:Noble Idea by Thelle · · Score: 1

      I'm Thelle and part of the Be My Eyes team - Thanks for the idea! We take every report of abuse very seriously. And you will never meet the same user again, furthermore we use that information to filter people our of our platform completely. I only have the number from earlier today - our servers are having a hard time keeping up so won't ask our developers to give me the numbers right now because they are very busy keeping all systems running, but at that time we had had just over 50 abuse reports and more than 5,000 calls.

    10. Re:Noble Idea by Thelle · · Score: 1

      Oh - I see now that I already answered on this earlier - not getting enough sleep here :) - Busy keeping everything as smooth as possible! Hope to have you guys be a part of the community and try out for yourselves :) About trust - there has actually been some interesting experimental economic research on this - whether people trust too much or too little: https://www.gsb.stanford.edu/s... Not that it's exactly the same, but it might be similar: after a economic game where subjects were to hand money over to an anonymous individual who could either return more money back or keep all the money, they conclude: "Participants trusted too little, in that they grossly underestimated the proportion of their peers who would return money, prompting them to forgo profitable decisions to trust. However, participants also trusted too much. Given their high levels of cynicism and tolerance for risk, few should have handed money over, yet many still chose to trust.” Great read! Sorry for being such a geek ;)

  2. "to make his vision a reality." by Scottingham · · Score: 1, Funny

    ...I see what you did there!

    1. Re:"to make his vision a reality." by SeaFox · · Score: 0

      ...I see what you did there!

      Are you sure you didn't have to show someone this story on your cell phone and have them explain it?

  3. much more popular by Thud457 · · Score: 1

    the "beer me!" app to ask people close to the fridge to bring you a beer. because you're busy and stuff.

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  4. Far Sighted! by pubwvj · · Score: 1

    This is an excellent idea and by rating volunteers the system can weed out the trouble makers who would steer you wrong.

    1. Re:Far Sighted! by BarbaraHudson · · Score: 1

      The time taken weeding out trouble-makers is potentially dangerous to the blind person. By the time you find the trouble-maker, the blind person can be literally under the bus.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    2. Re:Far Sighted! by Anonymous Coward · · Score: 0

      If they're that blind, they'll likely have a guide dog. This sort of app is more for things like reading signs that an animal can't do, but even an untrained volunteer can do.

      Still, there is all sorts of mischief that a volunteer could get into, like telling them the wrong price or to go left into the women's restroom rather than right into the men's room.

    3. Re:Far Sighted! by Anonymous Coward · · Score: 0

      You threw yourself under a bus http://slashdot.org/comments.p...

    4. Re: Far Sighted! by Anonymous Coward · · Score: 0

      The purpose of the app is not navigation help, but help with small tasks-- reading a label on a can, or checking an expiry date for milk.

    5. Re: Far Sighted! by BarbaraHudson · · Score: 1

      The purpose of the app is not navigation help, but help with small tasks-- reading a label on a can, or checking an expiry date for milk.

      Someone else who couldn't be bothered to click on the first link in the summary:

      The examples the company shows in its product video include visually impaired users getting help with things like reading an expiration date, figuring out what a photograph looks like, and reading signs in an unfamiliar location.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  5. iPhone only by BarbaraHudson · · Score: 1

    iPhone only is a problem.

    On top of that, when I tried to learn android's accessibility options and , the teaching mode pretty much locked me out of my phone - it intercepted every gesture so I had no way of finishing learning how to use it - and that was while looking.

    Pointing at something and asking "what is is" isn't a real problem. The real problems are "I need to find 2 socks the same color", "I need my white top and my black skirt", "I need my 'fat jeans' because I'm staying home today", "where's my phone?"

    A qr code reader, a barcode reader, and an rfid tag reader (plus some help sewing qr codes inside clothes) would be of far more practical use.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    1. Re:iPhone only by Anonymous Coward · · Score: 2, Informative

      1. TFA clearly says Android App is coming soon
      2. Blind people very rarely have issues picking clothes, they generally specifically choose clothes that can be easily identified by feel
      3. Blind people do face a large number of issues on a daily basis other than picking clothes that this app could definitely help with (as mentioned in TFA, "Is this milk expired?" That's not something a QR code reader will help with
      4. A QR code reader is pretty fucking useless if you can't see the code, or tell if the camera is pointed at it

    2. Re:iPhone only by Shadow+of+Eternity · · Score: 0

      Noses work REALLY fucking well for that.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    3. Re:iPhone only by GrumpySteen · · Score: 0

      And I'm sure the grocery store won't mind you opening a few jugs, sniffing them and putting them back if you don't feel they smell fresh enough.

    4. Re:iPhone only by parallel_prankster · · Score: 1

      I don't think the app will cure all problems with blindness but it is definitely a step, albeit small, in the right direction. An example where it could be used (ideally) would be if a blind person is lost and needs directions, he could point to some signs and have people guide him.

    5. Re:iPhone only by BarbaraHudson · · Score: 0

      On your point #1, there is no date for an android app, expecially not "coming soon". FTFA: "Kristensen hopes to add Android in the future through grant funding."

      Your point number 2 isn't a help for the newly seriously visually impaired. They're not going to go out and buy a complete new wardrobe (and how would they know what stuff matches when shopping?). Custom qr codes on the clothes would let people know what is what, and give them the same clothing options as sighted people.

      On your point number 3, an app that takes a picture, then reads out the text, would let people hear the various dates on the milk.

      Having rfid tags on the store shelves would let people know that they're in the right section. A bar code reader should take care of some/most of the rest (identifying individual products).

      I've given these matters a lot of thought because I've had months where I could not see, and will permanently lose my vision over the years. I want a way to maintain my autonomy. Be My Eyes doesn't do it.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    6. Re:iPhone only by BarbaraHudson · · Score: 0

      And I'm sure the grocery store won't mind you opening a few jugs, sniffing them and putting them back if you don't feel they smell fresh enough.

      That's what your seeing eye dog is for. If dogs can smell cancers that we can't even detect, they can probably smell milk that's been sitting on the shelf too long. Or he or she can growl menacingly while you open the milk to smell it. If it's past date, it should be removed from the shelves anyway.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    7. Re:iPhone only by Shadow+of+Eternity · · Score: 1

      Really shitty grocery store you have there if it's selling expired milk.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    8. Re:iPhone only by GrumpySteen · · Score: 1

      You apparently live in a magical world where your stores are staffed by perfect beings who never make a mistake like overlooking an expired product on the shelf.

      Unfortunately, the rest of us live in the real world where stores are generally staffed by teenagers making minimum wage and, as it turns out, they're fallible and do make mistakes.

      Perhaps you could invite all the blind people to come live in your world so they can benefit from perfection of the angels you have stocking your grocery stores.

    9. Re: iPhone only by Anonymous Coward · · Score: 0

      Iphone has accessibility features that other phone do not, and in Europe blind people almost exclusively use iphones. Our only requests so far for android have been from potential volunteers. However, when android becomes more usable for blind people and we get the funding, we would like to make an android version.

    10. Re: iPhone only by BarbaraHudson · · Score: 1

      I think it will be easier to just say "call (someone I know)" ... no hassles with time zones, language, they also know the area, and may even be in the area to offer more immediate assistance. Plus, I'm more likely to know their schedule so I can call someone else instead of interrupting them.

      Is the idea good? Yes. Is it scaleable? Probably not. It also has some serious problems in situations such as when you're in a dead zone and can't use the internet, or battery dying, or you drop the phone in a snowbank or otherwise can't find it, or it fell out of your pocket without you noticing. What to do - have a second phone so you can find the first?

      Having had my dog guide me around for a couple of months last year, I'm sticking with my dog again next time it happens. "It just works."

      That being said, if you do manage to scale it up that would definitely be a "GOOD THING (tm)" for people who for one reason or another can't use a dog (allergies in the household or a lack of availability)..

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    11. Re:iPhone only by Shadow+of+Eternity · · Score: 1

      You've never been to a Publix have you?

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
  6. Good luck with that by frovingslosh · · Score: 1

    I bet you can't weed us all out. And why do you assume that we will all be "volunteers" rather than claim that we are blind and see how much fun we can have with the volunteers that way?

    --
    I'm an American. I love this country and the freedoms that we used to have.
    1. Re: Good luck with that by Anonymous Coward · · Score: 0

      When abuse is reported, we remove the user from the system. but people need to report abuse.

  7. Re:Better than my idea by xaotikdesigns · · Score: 0
    Why would I want someone else to be my penis?

    Even if I didn't have a penis, there are plenty of attachments that I could purchase to perform the needed tasks.

    --
    XDInd
  8. In reality.... by Anonymous Coward · · Score: 1

    "Hey you! Read this train schedule for me!"
    "Sorry, I'm busy, gotta be someplace."
    "Come on, come on, read it for me."
    "Yeah yeah sure, OK. Hey wait, you're not even blind."
    "SHUT UP AND READ MOTHERFUCKER!!!! I HAVE A MOTHERFUCKING APP THAT TELLS YOU WHAT TO DO!!!!!"

  9. I can't be the only one who sees the problem by idontgno · · Score: 0

    Steering some blind person like "Twitch plays Pokemon":

    users intentionally sending "down" commands to jump off the ledges

    Do that to someone IRL and somebody goes to jail.

    --
    Welcome to the Panopticon. Used to be a prison, now it's your home.
    1. Re:I can't be the only one who sees the problem by Anonymous Coward · · Score: 0

      Unlike automatons, people, blind or not, tend not to jump off ledges just because someone on the Internet told them to. The volunteer can help a blind person find a building, for instance. If the volunteer tells them to jump off a cliff either they ignore the advice or help better the gene pool.

    2. Re:I can't be the only one who sees the problem by BarbaraHudson · · Score: 1

      The volunteer probably doesn't know the building the blind person is looking for. So, they use google maps, which the blind person can already use to get there (along with their trusty dog). You still need a dog because otherwise you'll (a) bump into people, (b) tend to mis-step onto the street while walking along the sidewalk, or on people's lawns, or into garbage cans and recycling bins, or trip on the curb if the street is in such bad repair that your feet can't tell you that you've passed the "crown" in the road and are just a bit more than half-way to the next sidewalk. Or there's a pile of snow that you'll have to navigate through.

      Nothing replaces a good dog.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    3. Re: I can't be the only one who sees the problem by Anonymous Coward · · Score: 0

      The app is not for navigation, only for small tasks like reading a phone number off a receipt or checking milk expiry dates, or the label on a can. Please do not straw man the app... We have been using it in Denmark for two months with success. since Thursday, over 5000 blind people have been helped. We have had a rat of reported abuse around 10 percent, but abusers are denied future access to the system.

  10. Meh. That's What Volunteer Readers Are For. by saudadelinux · · Score: 1

    A blind or visually-impaired person can get a friend, relative or trusted volunteer to go with them to the store, do the snail mail, write parts of checks, etc. I know because I do a lot of this stuff for my officemate.

    --
    I didn't think the house band in Hell would play this badly.
  11. Re:Meh. That's What Volunteer Readers Are For. by BarbaraHudson · · Score: 0

    A blind or visually-impaired person can get a friend, relative or trusted volunteer to go with them to the store, do the snail mail, write parts of checks, etc. I know because I do a lot of this stuff for my officemate.

    For sure, but nobody likes being so dependent on someone else. All this app does is change the dependency, not help get (or preserve) autonomy. And from the article, he envisions turning this into a subscription service since it costs money to run, and will cost more if it scales up.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  12. Blind people may not need that much assistance ... by Anonymous Coward · · Score: 0

    An interesting episode of This American Life this past weekend demonstrates that the blind can develop natural abilities to help themselves. I'm sure the readers of Slashdot can appreciate a real-life "batman".

    http://www.thisamericanlife.org/radio-archives/episode/544/batman

  13. I've always thought it would be cheaper by PJ6 · · Score: 2

    to provide all blind people with a full-time personal assistant for computer use, than to stick with software ADA requirements.

    I'm talking about real applications, not your shitty website. But those, too.

    Ever done real ADA testing with a reader? Holy shit. I'd much prefer sighted human help to that. It's not like I'd be looking at porn since I can't see.

  14. You Must Be New Here by fastfinge · · Score: 2

    The fact that you think the only porn on the internet is visual porn is just sooo cute. There is everything from relatively normal smut like literotica and the alt.sex.stories text repository, to the terrifyingly strange erotic fiction that every fan fiction archive contains about every property from Harry Potter to The Bible to My Little Pony. As a person who was born completely blind, I've never had any problems with a shortage of porn. And I'd much rather access it all in privacy with my screen reader, thanks.

    On a more serious note, the fact that you find screen reader testing to be difficult is utterly meaningless. Try sitting a die-hard Windows user down with Vi or Emacs, and giving them two hours to write, edit, and print a complex document. You'll get no end of complaining about how difficult and impossible it is. But people who have used the software for 20 years will be just fine, thanks. Screen readers are the same way. I have never met a fully sighted access tester who even had the slightest idea how to use the screen reading software in real life. There is a reason that Jaws For Windows used to come with an audio manual on something like 12 tapes, with 90 minutes of content per tape. And even that didn't cover all of the keyboard shortcuts, tips, tricks, and advanced functions. I would estimate that well over fifty percent of even fully blind people just have no idea how to use their software. IMHO, if you can't hire a fully blind tester, and/or don't have any blind users who can give you feedback, just go with the W3C guidelines and automated tests, or whatever other tests and guidelines are available for your platform, and don't bother with sighted testers.

    1. Re:You Must Be New Here by CaptQuark · · Score: 1

      I disagree that sighted testers are not helpful. I used to test our website for screen reader use and got to the point that I could just look at a website and tell it would be a horrible experience using a screen reader. Bad content included tables used for image slicing, dynamic content produced by javascript, no alt tags on important images, no navigational anchors to help skip repetitive headers on every page, anything with flash items, content hidden in external style sheets, etc.

      It takes some extra work to produce a visually appealing page that a screen reader can easily read and navigate after the style sheets are ignored by Jaws. It requires careful planning to design a page with multiple columns (menu column on the left, main content in the middle, additional information on the right) and organizing it so a screen reader can skip to the main content without listening to menu choice after menu choice on every page but still looks appealing to sighted users after the style sheets are applied.

      W3C guidelines don't tell you if common acronyms like URL, IANAL, CDMA, IMHO, or DMCA will be read letter by letter or pronounced as a word. Even little things like spacing or placement of periods inside or outside quoted material can cause the content to be spoken differently by JAWS. W3C page scanners will catch obvious mistakes like missing ALT tags and missing column headers, but having the designer actually listen to their page certainly improves it.

      -- End of comment --

    2. Re:You Must Be New Here by fastfinge · · Score: 1

      I was under the impression that the W3C testing would, in fact, catch things like layout tables, etc. But maybe I'm thinking of Wave or one of the other testing tools?

      Regardless, your statement that Jaws, or any other screen reader on the market, ignores stylesheets is just wrong. Using display:none and/or visibility:hidden will hide things from modern screen readers just fine. Thanks to the recent advances in things like WAI-ARIA, even dynamic content can be made to work, these days. I do almost all of my productive work in highly dynamic pages like Google Docs and Gmail, in fact. Even modern Flash players usually sort of work, at least on Windows, if you know how to move the focus to them correctly. Silverlight, on the other hand, is a nearly total failure.

      Lastly, you seem, along with many other sighted designers, to make the assumption that blind people just sit down and start listening to a web page. That never happens. When a page loads, I'm generally told how many headings, links, landmarks, etc, the page has. I don't know any blind person who just starts reading a new page from the top. Generally, we just try and skip to whatever it is we're interested in. On news websites, navigate by heading (Slashdot), by landmark (Reddit), or by block of text usually get to the article fairly quickly. If I'm filling out a form, to reply to your comment, for example, I just hit e to skip from one edit field to the next. If Slashdot had a link at the top called "skip to main content", I doubt I'd even notice it. The few times I do notice those type of links, I don't use them, as the designer and I rarely agree about where the main content starts. If slashdot did have that style link, I suspect they'd put the anchor at "Reply to: Re:You Must Be New Here", even though I have 0 interest in that section of the page, as I just want to write my comment.

      As a user, I feel like this kind of design is an artifact of designers who haven't memorized, and thus never use, the 20 or so hotkeys commonly used for navigating the web, never mind the hundreds of other keys needed to properly control a screen reader. And that's why I'm in favour of automated testing. All of these hotkeys depend on semantic layout, and most automated tests will at least catch missing alt-text, missing form labels, and other bad markup. They won't catch the people who use CSS styles on divs for headings, rather than the h1 tag, but at least if the alt-text is complete, it's possible to work-around that. Also, many sighted people spending an hour or so testing with a screen reader won't notice the lack of headings, or realize why that's important. In a world where the majority of pages fail even the automated tests, I'd rather push for everyone passing those, rather than taking half an hour with a screen reader they have no idea how to use, and deciding accessibility is just too hard.

    3. Re:You Must Be New Here by PJ6 · · Score: 1
      I'm an insensitive clod, I hadn't thought of literotica.

      I quote from CaptQuark:

      It takes some extra work to produce a visually appealing page that a screen reader can easily read and navigate after the style sheets are ignored by Jaws. It requires careful planning to design a page with multiple columns (menu column on the left, main content in the middle, additional information on the right) and organizing it so a screen reader can skip to the main content without listening to menu choice after menu choice on every page but still looks appealing to sighted users after the style sheets are applied.

      This is an example of what you are not supposed to do. Windows 8 makes an easy example, convolving the needs of different UI paradigms is poor design. Proper application ADA support uses two interfaces, one for the sighted, and another for the blind, designed specifically for use by a text reader. Vi and Emacs do not require such bifurcation, but these are exceptions that prove the point; nobody in their right mind would release these applications to the general public and call them user-friendly.

      Customers with ADA requirements never want to pay for including a blind tester, or doing the application architecture properly for text readers. I can and do use W3C guidelines, but I'm no expert and know I'm probably doing it poorly since there's nobody to push back to tell me what I've done right or wrong. I've seen bids double and triple when the ADA requirement is a hard one that will be independently tested. Including good support for the blind in applications is expensive, which is why I thought it might be nice to look at alternatives.

    4. Re:You Must Be New Here by fastfinge · · Score: 1

      The problem with having two separate interfaces is that the one intended for the blind will never, ever get updates or new features. Gmail, in fact, did this, for a while. They still do have the basic HTML interface, AFAIK. It offers no translation, no address book autocomplete, none of the new features for marking and filtering messages (important, etc), and generally hasn't been given a single update since the day it was released. Thankfully, the standard Gmail interface is now accessible, so blind users generally get the new features around the same time as everyone else. This is a story that repeats itself over, and over, and over again. When I see a link for a text-only or accessible interface, to anything at all, I can safely assume it's at least 3 years out of date, and/or missing important features and information. If you're doing web apps, going the different but equal rout just doesn't work, and isn't needed. If you're doing more complicated stuff, it can still usually be avoided; QT5 includes accessibility support, Java has accessibility toolkits, as do the various Windows and mac platforms. Off-hand, the only app I can think of where I use and want a different interface from sighted users is Calibre, and I'm not sure that my preference to use the command-line conversion tools really counts as a separate interface, per say.

  15. Will it work for web pages? by nuckfuts · · Score: 0

    It's only a matter of time before some poor volunteer is asked to describe goatse.

  16. The blind can ride bikes with sonar by monkeyzoo · · Score: 1

    Although not strictly related, makes me remember blind people like Daniel Kish who can use echolocation to do things like ride a bicycle by making clicking noises with his mouth and perceiving the three-dimensional structure of the world around him from the refracted sound waves.
    https://www.youtube.com/watch?...

    Pretty impressive, and, even as a sighted person, I find this idea interesting for seeing in the dark.

  17. Person first language. by Anonymous Coward · · Score: 0

    People who are blind, not blind people. Blindness doesn't totally define the person, humanity does.

  18. Re:Meh. That's What Volunteer Readers Are For. by Livius · · Score: 1

    It's not changing the dependency at all, but it is diffusing the burden on the volunteer, which is more dignified for everyone.

  19. Re:Meh. That's What Volunteer Readers Are For. by Dutch+Gun · · Score: 1

    And from the article, he envisions turning this into a subscription service since it costs money to run, and will cost more if it scales up.

    I didn't see any indication of a subscription in the articles I read. May I ask where you read that?

    Also, from your various posts, you seem rather opposed to this app, or perhaps the general concept. As someone who may be facing more sight-related challenges in the future, it seems like you'd have a lot to gain if this actually works out well in practice as it sounds in concept. May I ask what your specific concerns or complaints are?

    I agree that there are a lot of theoretical ways that vision-impaired people could perhaps be better helped than this app, but this seems like something practical that can actually help people right now. That is to say, maybe we shouldn't let perfect be the enemy of good with these sorts of things.

    --
    Irony: Agile development has too much intertia to be abandoned now.
  20. For family communications ... by fygment · · Score: 1

    ... http://www.aetonix.com/. The targetdemographic are elderly and disabled, and the focus is communications with family, care providers, and medical staff. Not a tablet, but geared towards those for whom a tablet format isn't quite sufficient.

    --
    "Consensus" in science is _always_ a political construct.
  21. Re:Meh. That's What Volunteer Readers Are For. by BarbaraHudson · · Score: 1

    It's not changing the dependency at all, but it is diffusing the burden on the volunteer, which is more dignified for everyone.

    Really? Really??? When my eyes were so bad that I had to take out a wad of money and ask the cashier to take what was needed while others waited in line because I was slower, the only reason that wasn't humiliating was because the cashiers already knew me. Having to wait for some volunteer to tell me if I got the right change back would have been worse - it would have been an indirect accusation at the cashiers honesty and integrity.

    Instead of "diffusing the burden on the volunteer," why not use the technology available to help obviate the need for volunteers instead? Give the phrase "differently enabled" some real meaning instead of being an euphemism for "crippled."

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  22. Re:Meh. That's What Volunteer Readers Are For. by BarbaraHudson · · Score: 1

    These aren't the articles I found last night, one of which was unequivocal, but you can start here:

    The app is currently free, but as the firm explained, when its initial funding comes to an end in September 2015, they may consider subscription model or donations.

    and here

    There’s no current plans to monetise the app, though one future possibility, should demand outstrip supply, is that power users could pay to top up the amount of help they require.

    Get them hooked, then charge them money ... the same model both crack dealers and free videogames use. Yes, I'm cynical, especially since not-for-profits can be very profitable for those running them. Sure, offering a service, then charging those who need it the most is a viable business model, but it still sucks.

    I believe that they're making it up as they go along.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  23. Re: Meh. That's What Volunteer Readers Are For. by Anonymous Coward · · Score: 0

    Be My Eyes is a registered nonprofit organization in Denmark. We have no intention or legal ability of ever making a profit. Our greatest hope is that we can continue to raise money so that blind users have no cost. We are working hard at that, and are grateful to the Velux foundation in Denmark and volunteers inculding people from Robocat for their help.

  24. Re: Meh. That's What Volunteer Readers Are For. by BarbaraHudson · · Score: 1

    I get what you're saying, but your statements are not consistent on the issue, as the two quotes I provided show. Consistency of message is needed to build confidence with people, and it hasn't been shown here. It would have been better to say "We haven't finalized our plans for that, so in the meantime we're still open to people's input."

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  25. Stranded Assets by Anonymous Coward · · Score: 0

    nuclear???