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AT&T Defeats Class Action In Unlimited Data Throttling Case (arstechnica.com)

An anonymous reader writes from an Ars Technica article: Customers who sued ATT over its practice of throttling unlimited data plans will not be able to pursue a class-action lawsuit against the company. ATT argued that the customers could not only have their complaints heard individually in arbitration, and Judge Edward Chen of US District Court in Northern California has sided with the cellular company. Chen accepted ATT's argument, noting that the Supreme Court previously upheld ATT's arbitration provision in a 2011 decision. In the 2011 case, ATT Mobility v. Concepcion, the Supreme Court found that the Federal Arbitration Act preempted a California state law that limited the power of companies to force customers into arbitration. [Chen's ruling granting ATT's motion to compel arbitration was issued on February 29 and highlighted in a MediaPost article Friday.] "Plaintiffs argue that the Concepcion Court never addressed the specific issues now raised -- i.e., that enforcement of the arbitration agreements would violate their rights as protected by the Petition Clause of the First Amendment," Chen wrote. "Because there is no state action in the instant case, Plaintiffs lack a viable First Amendment challenge to the arbitration agreements. As Plaintiffs have not challenged the arbitration agreements on any other bases, the Court grants ATT's motion to compel arbitration."
ATT is still being punished by the FCC and FTC. Ars Technica writes, "The FCC last year proposed a $100 million fine to punish ATT for throttling the wireless Internet connections of customers with unlimited data plans without adequately notifying the customers about the reduced speeds. Separately, the FTC sued ATT in an attempt to gain millions of dollars worth of refunds for customers who paid for unlimited data and had their speeds throttled."

63 comments

  1. America, land of one-stop shopping! by jeffb+(2.718) · · Score: 4, Insightful

    If you're looking to "invest capital in your company's future", you don't have to buy legislators in all 50 states; you can just buy the right ones at the federal level, and the courts will take care of the rest.

    1. Re:America, land of one-stop shopping! by Tablizer · · Score: 2

      Yet another example of the big guys screwing the little guys.

    2. Re:America, land of one-stop shopping! by known_coward_69 · · Score: 1

      WTF were the actual losses here? i remember the days when class action lawsuits were about suing over crappy products that resulted in death, injury, lifetime health issues, etc. now people are suing a cell phone carrier who told them about throttling but their lives are so hopeless they are suing over being able to watch unlimited netflix and youtube everywhere they go. did they lose money? use of their bodies? they can still sue, they just have to do it one by one and present actual evidence of losses and how they were suckered when AT&T told them about the throttling and how they still signed up for it after buying new phones. except it will go to an arbitrator and not some lawyers who will make out big

    3. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      It's illegal. That is it. What they did was illegal. Just because you tell someone in the fine print you are going to assault them does not make you any less of a criminal.

    4. Re:America, land of one-stop shopping! by Darinbob · · Score: 4, Interesting

      Class action is also used for cases where individually there's no point to really suing to recover the small amount of money. For instance, when computer monitor makers started labelling screen size to include the plastic borders. People who joined the lawsuit got a pittance, a coupon for a few tens of dollars I think, but on the other hand the monitor makers also started telling the truth in their advertisements.

      Was this a waste of time, or did it actually cause a change? AT&T case is similar, the product they advertised is not what was delivered. The difference is that AT&T has learned how to remove rights from their customers through arbitration agreements. Essentially any contract with AT&T can be broken by them with no recourse. Arbitration does not mean you get to resolve a dispute, it is not "small claims court, lite-version". Arbitration means that whoever has the most money will win.

    5. Re:America, land of one-stop shopping! by known_coward_69 · · Score: 1

      those were actual losses because they were advertising 17" monitors and selling 15" or so with the bezels. somewhat like all the 52x cdrom drives back in the day that never performed close to that speed. AT&T has been open about throttling for years, their sales people have told people to use wifi, and many of these people signed new contracts with the throttled plans.

    6. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 1

      False advertising, aka fraud, is still illegal even if it didn't injure you. People might not have signed up for the services if they knew they were going to be throttled, so the damages is the cost of the service. Or do you prefer to allow liquid soap companies to sell colored water as soap and then be safe from being sued as no one would be able to prove they got sick because it wasn't real soap?

      "Unlimited" has a specific meaning. Why are you whining about consumers when the companies are trying to redefine well established words to mean whatever they want them to mean? I'd like to send you a bundle of joy*. Back in the day, companies didn't pull this type of bullshit so they weren't sued over it. That's why you didn't hear about it.

      *Full of poison darts

    7. Re:America, land of one-stop shopping! by known_coward_69 · · Score: 1

      arbitration means you have to go in with evidence of real financial losses and how you were wronged. not sign up on a website for a bunch of lawyers to make a lot of money settling a case because it's cheaper.

    8. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      The Free Market at work.

      They dictate how you can resolve issues with them and you suck it up or do without.

    9. Re:America, land of one-stop shopping! by ShanghaiBill · · Score: 2

      It's not a free market when the government puts their thumb on the scale.

      In a free market, a contract is a contract. So if the government refuses to get involved (other than enforcing contracts), then AT&T wins. No thumb is needed.

    10. Re:America, land of one-stop shopping! by sims+2 · · Score: 1

      And now they sell 50" and you get 49.5"

      --
      Minimum threshold fixed. Thanks!
    11. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      What if everyone in that class action suit went into arbitration individually. Even if none of them won, wouldn't the cost to the company be great?

    12. Re:America, land of one-stop shopping! by Vinegar+Joe · · Score: 1

      http://www.cand.uscourts.gov/e...

      District Judge Edward M. Chen

      Federal Judicial Service:
      Judge, U. S. District Court, Northern District of California

      Nominated by Barack Obama on August 6, 2009 and renominated on January 20, 2010, September 13, 2010, and January 5, 2011, to a seat vacated by Martin J. Jenkins; Confirmed by the Senate on May 10, 2011, and received commission on May 12, 2011

      U.S. Magistrate Judge, U.S. District Court, Northern District of California, 2001-2011

      Education:
      University of California, Berkeley, A.B., 1975
      University of California, Berkeley, Boalt Hall School of Law, J.D., 1979

      --
      "The average reporter we talk to is 27 years old......They literally know nothing." - Ben Rhodes
    13. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      You have no idea how arbitration is stacked against you.

      See the arbitror company is picked by the company. The Arbitrators have a financial interest in not pissing off the host company, since they get all their cases. If they award too much the company picks a new arbitration company.

      So you see your "evidence", doesn't really mean much, now does it?

      This is backed up by the simple fact the company wouldn't put in arbitration clauses if they didn't save money pure and simple. You have listened to too many big business whining how they shouldn't be held accountable for their behavior by consumers.

    14. Re:America, land of one-stop shopping! by Aighearach · · Score: 1

      If they had losses they could just bring individual suits and this would be good for the people with the most losses. ;)0

      It is no surprise, it isn't really news. The SCOTUS has been very clear; arbitration clauses are enforceable, don't sign them unless you mean it.

    15. Re:America, land of one-stop shopping! by Aighearach · · Score: 1

      "a few tens of dollars" sounds about like the price difference of 2" of TV, so I'm not sure the problem there.

    16. Re:America, land of one-stop shopping! by Solandri · · Score: 1

      Do note that these were CRTs, and the tube of the CRT was in fact 17" diagonal. The 15" space of the bezel was somewhat arbitrary, since the entire front of the tube was covered with phosphors. It could in fact display a 17" image (or close to it - there are/were controls for adjusting the picture height and width), but for aesthetics and to keep the tube from falling out the front of the plastic housing, the opening of the bezel was made smaller than the tube.

      In that respect, the practice was more akin to advertising your computer as having 4 GB of RAM, when only 3.5 GB is usable because some has been allocated to integrated video and BIOS reserved space. The manufacturers were labeling the monitors based on tube size, and buyers were assuming it was image size.

    17. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 1

      Only on Planet Wingnut, where some poor slob working for minimum wage is on equal footing with an oligarchy worth a few hundred billion dollars.

    18. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      The arbitration agreements I've seen and was asked to sign included clauses that were biased against me. For instance, either party that loses can request another arbitration, with the cost split equally. And since this is expensive and time consuming, it means I can't afford it to keep going longer than the company can.

      The arbitration issues that have come up that I have seen have not been small claims sorts of issues. Major issues, like failing to pay what was owed for employment (in the thousands, not a few hundred), unlawful termination, and so forth. I've seen it most with employment disputes where the company is automatically treating you as the hostile party.

    19. Re:America, land of one-stop shopping! by dywolf · · Score: 1

      though that didn't stop them (ALEC) from taking over most of the legislatures anyway with their cronies (many of whom are ON the ALEC board).
      and stupid Debbie Wasserman Schultz and the rest of the party leadership let them do it.

      and technology is helping drive it too; before it was difficult for even for people like the Koch's to go beyond influencing a few state elections.
      but now they can not only target every state, but individual cities and townships within states. They've been, through their groups like AFP, even targeting mayoral races in towns of 500 people.

      And all of it goes ignored by Debbie Wasserman Schultz, because she's too busy keeping her main contributors (payday lenders) happy by protecting them from any sort of consumer protection laws, allowing them to continue preying on her constituents (low income and minority Floridians).

      --
      The guy who said the election was rigged won the presidency with the second-most votes.
    20. Re:America, land of one-stop shopping! by Trailer+Trash · · Score: 3, Informative

      I'll put to you this way, if you ever are dealing with customer service, and have decided, well, I am just going to have to sue them, you know it's over. If you tell them that, they'll say go ahead, and they are out. If you instead document your problem, send a dispute notice with intent to arbitrate, they have 45 days to deal with you (in most cases), or else they are $1,000 minimum. You will get a call, it will be someone who can settle and solve problems, and that's that.

      Not to discredit your great essay and experiences, but I've actually had resounding success multiple times by threatening to sue. However, I don't just yell "I'm going to sue you!" or something like that which they probably hear on a daily - if not hourly - basis.

      I start at the top: "You've breached your contract, and because of that I will now sue your company. I do not make threats of lawsuits, I am telling you what I will do. Our contract has an arbitration clause, however, I will argue in small claims that because you've breached the contract my obligations are null and void and I should be able to sue you directly. I live in a close community where the judge doesn't take kindly to people who don't keep their word. It will cost me about $150 to file, it will cost your company a thousand dollars in lawyer time just to deal with coming here and unsuccessfully defending yourselves before you lose and pay me what I want. But, here's the funny part - even if you win, you lose. You will still ultimately pay your lawyers more to defend your company than you would pay me in fulfillment of your contract. Your call."

      I've used a variation of that speech on three occasions - two to get a new refrigerator - and each time I was quickly transferred to someone who gave me exactly what I wanted without asking further questions.

      You can't say "I'm going to sue". Instead, you have to make it painfully clear that you at least have passing familiarity with the legal system and the process. That little speech wouldn't work as well against their actual lawyers, by the way, but I have another method for dealing with them and I've had great success in other areas where I've interacted directly with counsel.

    21. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      Have you ever tried to include "admittance of guilt" in the statement of the specific relief sought?

    22. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      The big problem with arbitration is that it takes completely off the table the possibility of requiring the company to amend their practices. Basically the company can wholesale false advertise, advertising a service but delivering a different worse service. Then in arbitration the only options of remedies are a minor monetary compensation and/or a service compensation like free upgrade to another tier of service (which provides the service you were supposed to be receiving from the start). You cannot ask the company to stop false advertising.

      Example: If Company A advertises "unlimited internet" but delivers a very limited internet (false advertising), in arbitration you may get them to give you a discount (and a refund) and/or a free upgrade to their "pro internet" (which is actually unlimited). But you cannot require them to stop the false advertise, and the decision of your arbitration doesn't set precedent, so other people wronged by their false advertise can't automatically make a claim for the same discount/refund/upgrade.

      For me that is like being hit by a drunk driver and having them only pay for the medical bills but continue to be allowed to drive while drunk with no repercussion. Sure I want them to be required to pay remedy for the harm they cased me, but I also want them to be required to change their ways to avoid the criminal behaviour that got us here in the first place.

    23. Re:America, land of one-stop shopping! by SlaveToTheGrind · · Score: 2

      Excellent post -- arbitration is a far more useful tool (for all involved) than many people believe. Just wanted to clarify one minor point:

      You can't sue them in small claims court or state court because of jurisdiction. The first thing the company will do is petition for removal for diversity of jurisdiction - that means moving it from small claims or state court to Federal court.

      Even if there's complete diversity of the parties, the amount in dispute has to be above a threshold (currently $75,000) for a federal court to have jurisdiction.* 28 U.S.C. 1332. It's unlikely that would be true in most disputes like this, and if it were you wouldn't be filing in small claims court anyway.

      * This assumes your cause of action isn't under federal law, which it generally shouldn't be in this kind of situation.

    24. Re:America, land of one-stop shopping! by Coren22 · · Score: 1

      There is nothing stopping you from crossing out that section of the contract or refusing to sign the contract. If AT&T refuses to negotiate the contract, it is not a valid contract as it is one sided.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    25. Re:America, land of one-stop shopping! by SlaveToTheGrind · · Score: 3, Informative

      But, here's the funny part - even if you win, you lose. You will still ultimately pay your lawyers more to defend your company than you would pay me in fulfillment of your contract. Your call.

      Otherwise known as a cost of litigation settlement demand -- exactly the same technique patent trolls use to try to skim from businesses large and small. But, like many of them, eventually you're likely to run into a Newegg that understands that if it just forks over money every time it's threatened like that, it'll experience death by a thousand cuts. Companies make judgment calls all the time that it's better in the long run to pay the lawyers more for a particular case to set an example that they're not an ATM to everyone who comes along with their hand out.

    26. Re:America, land of one-stop shopping! by blue9steel · · Score: 1

      Right, because there are never power imbalances in negotiations for essential services.

    27. Re:America, land of one-stop shopping! by Coren22 · · Score: 1

      Essential? Since when is cellular service an essential service?

      Also, how is that a power imbalance? Are you claiming you can't cross out that section and get the sales agent to sign it?

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    28. Re:America, land of one-stop shopping! by blue9steel · · Score: 1

      Essential? Since when is cellular service an essential service?

      Since at least a decade ago when phone booths went the way of the dodo bird, however that's not the issue under discussion, which is internet access.

      Also, how is that a power imbalance? Are you claiming you can't cross out that section and get the sales agent to sign it?

      LOL. Go ahead and try to negotiate the terms of your next cell contract and let us know how it goes. It's take it or leave it pal.

    29. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      This is completely bizarre. You're saying that you trust a system where you're not allowed to hire an expert to represent you over a system where you can hire an expert to represent you?

      Or are you in the crowd that sees somebody suing and immediately goes "bah they're just looking for a free payday!"

      It consistently amazes me that authoritarians with the attitude of "lock 'em up and throw away the key!" when an individual commits a crime do a complete 180 when it's a government or megacorp committing a crime. Don't know if that's you or not but it sounds like it.

      It must be a bug in authoritarianism.

    30. Re:America, land of one-stop shopping! by Trailer+Trash · · Score: 1

      But, here's the funny part - even if you win, you lose. You will still ultimately pay your lawyers more to defend your company than you would pay me in fulfillment of your contract. Your call.

      Otherwise known as a cost of litigation settlement demand -- exactly the same technique patent trolls use to try to skim from businesses large and small. But, like many of them, eventually you're likely to run into a Newegg that understands that if it just forks over money every time it's threatened like that, it'll experience death by a thousand cuts. Companies make judgment calls all the time that it's better in the long run to pay the lawyers more for a particular case to set an example that they're not an ATM to everyone who comes along with their hand out.

      I agree, but keep in mind that these were all cases where *they* demonstrably breached the contract and wouldn't have had a leg to stand on in court or arbitration. Their lawyers wouldn't have let it go to court or arbitration as they would have lost.

      Unlike a patent troll, I'm not a dick. I don't take what's not mine, but I will defend my own rights.

    31. Re:America, land of one-stop shopping! by Anonymous Coward · · Score: 0

      Ehhh, no. I was in that class, and the problem was that a lot of manufacturers were labelling tubes with ~16" of maximum diagonal as 17" tubes, and then further locking them down. Since the edges of a tube curve away more sharply as it reaches the edge, there is dead/unusable space there. They were locking that out, so that picture couldn't be placed there, but still calling that screen space for the diagonal measurement.

      There were layers and layers of shitty tricks.

  2. Gross Perversion by rtb61 · · Score: 2

    Consider the hugely corrupt perversion of compulsory biased arbitration. One party has broken the contract but demand the contract they broke remains in force, well, at least the part that favours them, the parts that favour you, meh, sucker. A hugely corrupt application of law to allow a broken contract to remain in force in selected parts by one party to their advantage. Surely the law should have governed whether the contract was substantively broken and no longer in force and thus court action was the only fair resolution.

    --
    Chaos - everything, everywhere, everywhen
    1. Re:Gross Perversion by known_coward_69 · · Score: 1

      the throttling has been around for a while. by now all the original contracts ended long ago and these people bought new phones starting new contracts with the throttling

    2. Re:Gross Perversion by Anonymous Coward · · Score: 0

      Surely the law should have governed whether the contract was substantively broken and no longer in force and thus court action was the only fair resolution.

      The detail is however, AT&T never did violate their contract or not provide anything the contract said they would.

      I signed up with AT&T back in July/August of 2008 for cellular service with unlimited data for a new iPhone 3g

      At that time, when the contract said they would provide unlimited data, they actually DID provide unlimited data. I nearly always got full 3G speeds, and when I didn't it was always with specific towers and pretty consistent.

      Anyways, a couple years later they sent a new contract via postal mail with the change that they would no longer claim to provide unlimited data, and I had two options to choose between.

      A) Agree to the new contract and my service continues as before, although subject to the future throttling they would end up doing, or
      B) They would agree that they broke the contract and it would become null and void, which of course includes the clauses regarding early termination fines.

      Anyone who really cared about a contract guaranteed unlimited data plan terminated services with AT&T that very moment.

      Anyone else, like myself, who agreed to the new contract have no valid complaint about them not offering a service they contractually are not obligated to provide.

      That was many years ago, and that ship has long since sailed.

      But neither before or after those changes did AT&T actually violate either of their contracts.
      In the first contract, they delivered. In the second, they never said you would get that.

    3. Re:Gross Perversion by known_coward_69 · · Score: 1

      don't hit the phone staring geeks with the truth. they can't handle it

  3. My my, the initials fly by rmdingler · · Score: 1

    ATT is still being punished by the FCC and FTC. Ars Technica writes, "The FCC last year proposed a $100 million fine to punish ATT for throttling the wireless Internet connections of customers with unlimited data plans without adequately notifying the customers about the reduced speeds.

    I don't quite get that... the FCC proposed a $100 million fine versus imposed a $100 million fine, the way it would be presented to me as a citizen gone awry of the rule of law.

    Separately, the FTC sued ATT in an attempt to gain millions of dollars worth of refunds for customers who paid for unlimited data and had their speeds throttled."

    Millions of dollars for millions of customers typically translates into a small credit on my bill... but hey, the attorney's children need a college fund too.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

    1. Re:My my, the initials fly by Darinbob · · Score: 1

      Perhaps the suit is not about earning someone a lot of dollars, but instead to punish a company into changing their behavior. The only way the FTC and other government TLAs have to control corporations who break the law is to sue them; this is a civil matter so they can't arrest anyone. Would you prefer that they sued AT&T for $100 million and then pocketed it all instead of giving out refunds?

    2. Re:My my, the initials fly by penix1 · · Score: 1

      Would you prefer that they sued AT&T for $100 million and then pocketed it all instead of giving out refunds?

      No, I would prefer a suspension of their corporate charter when they break the law. Why should the law protect them from personal suits when they break the law? I say if they want to be treated as "people" then let's treat them as people with something real to lose.

      And if you think that AT&T hasn't already calculated fines into the price of their services, I have some prime land in Florida called the Everglades to sell you. That is why fining does no good with corporations. That is why they are always getting busted with no real effect. Again, suspend their corporate charter and see how fast they come into compliance with the law.

      --
      This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
    3. Re:My my, the initials fly by Darinbob · · Score: 1

      It's a civil case, not criminal. So dissolving the company is pretty harsh over such a matter. And you can't do either anyway without a trial, and a trial in a civil case means lawsuit.

    4. Re:My my, the initials fly by penix1 · · Score: 1

      If you read what I was replying to you will see it was the FTC and FCC fines I was talking about. Those do go through a court.

      --
      This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
  4. So basicly the courts are saying by Anonymous Coward · · Score: 0

    HAHAHHAHAHAHAH!!! SUCKERS!!!!

  5. S 2505 by Anonymous Coward · · Score: 0, Interesting

    The Federal Arbitration Act was originally intended only for use between corporate entities, unfortunately it is being used more and more by crooked unscrupulous companies to force people to give up their rights for judicial relief. This has being enforced by several key bad decisions by the Supreme Court. Senate bill S2506 the "Restoring Statutory Rights Act" is supposed to restore some of these rights. Unfortunately it will probably not pass in a usable form due to corrupt corporate owned politicians (again, allowed by a bad decision by the Supreme Court).

  6. State's Rights or Tort Reform? by Plus1Entropy · · Score: 1

    This must be such a dilemma for Republicans... which ideology do I sacrifice to the other?!

    --
    Only crack the nuts that crack. You don't put the ones that don't crack in the sack.
  7. then arbitrate by borcharc · · Score: 1

    Organizing plaintiffs for individual arbitration would cost ATT is the obvious answer. Boiler plait arbitration demands can be used by all and the simplified process can be managed my most without much trouble.

    1. Re:then arbitrate by Anonymous Coward · · Score: 0

      Sure, but then they put into their next contract, that you're not allowed to share any lawyers, paperwork, etc. and you're just as screwed.

  8. If you "limit" it, then it's not unlimited. by mark-t · · Score: 1

    If you are "limiting" the amount of data that can be utilized, even indirectly, by just limiting data throughput, then as long as you take "limit" as a verb, by very definition, the amount of data is being limited. Now while obviously the quantity of data is still limited by things like the properties of the physical network layer and even the capacity of the physical network to handle a quantity of data, when any limits are being artificially imposed on a connection by limiting its throughput that would otherwise be much higher, then I cannot see how anyone can argue that the connection still has unlimited data.

    1. Re:If you "limit" it, then it's not unlimited. by Anonymous Coward · · Score: 1

      The question isn't wither the class-action would go thru in favor of the customers, but rather an issue of having the right to file a class-action against AT&T. A previous ruling (2011) prevents the class-action from going forward.

      So, no class-action, because the anti-class-action clause in the contracts are firm, not because the lawsuit didn't have merit.

  9. $100M fine = wrist slap by Anonymous Coward · · Score: 0

    Overheard in the company boardroom:

    "We'll just raise the rates by $200M. What are they going to do? Fine us?"
    "Great Scott! You've just earned us $100M. All in favor of giving him the usual 10% of profit performance bonus?"
    (in unison) "Aye."
    "The ayes have it. Mr. Secretary, please prepare a check for $10 million."

  10. You have all the power by koan · · Score: 2

    Stop using ATT, Verizon, Microsoft, Apple, Facebook, etc.............

    --
    "If any question why we died, Tell them because our fathers lied."
    1. Re:You have all the power by dywolf · · Score: 1

      there reaches a point where that's not an option.

      at various points people also said you had the power and were free to stop using:
      cars, refrigerators, gasoline, microwaves, and other such items through history that we consider pretty much mandatory for modern life.

      cell phones are pretty much in that category now too, and soon smartphones as well.
      even if there are still a few holdouts such as myself who lack a pressing need for either.
      (I have one, but pretty much only so wife can get ahold of me; it's a 10$ prepaid dumbphone that I swapped my sim into rather than pay $190 or sign a 2year contract for a replacement).

      --
      The guy who said the election was rigged won the presidency with the second-most votes.
  11. It ain't over by Anonymous Coward · · Score: 0

    The putative class action plaintiffs will appeal. I wonder how many Court of Appeals / SCOTUS judges got screwed as a result of an unlimited data plan?

  12. Sentences by Etherwalk · · Score: 1

    "ATT argued that the customers could not only have their complaints heard individually in arbitration, and Judge Edward Chen of US District Court in Northern California has sided with the cellular company."

    Sentence good-having the summary is not.

  13. "Nolo Contendere" and "The Arbitration Clause" by Anonymous Coward · · Score: 0

    "Nolo Contendere" and "The Arbitration Clause" are all you need to know, except the following, from Will Rogers:

    "A holding company is a thing where you hand an accomplice the goods while the policeman searches you."

  14. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  15. Comment removed by account_deleted · · Score: 4, Informative

    Comment removed based on user account deletion

  16. Re:This could be good for consumers, bad for lawye by Anonymous Coward · · Score: 0

    It's not all that useful really.

    Hardly. Class action lawsuits are a deterrent against corporate greed, when amounts are too small for consumers to hurt the company for their bad behavior. The alternatives are:

    1) Consumers bend over and take it so corporations can swindle them at levels juuuust low enough not to start losing more money than they make via the swindle
    2) The state takes a heavy hand and starts bitch-slapping corporations (and corporate executives) upside the head. As in, that fine for AT&T would have a couple more zeros behind it.

    But of course, the same people that whine about class action lawsuits, are the sort of people who also whine about "Big Gubbmit". Leaving the consumer to take it up the ass, an eight of an inch at a time, for the benefit of corporate profits. Which was the objective to begin with.

  17. Re:This could be good for consumers, bad for lawye by Anonymous Coward · · Score: 0

    But consumers, especially US ones, like to take it up the ass from the corporations. Cable TV, phone company, car company, banks, the list just goes on.
    And what the average US consumer does? Bends over and asks, in a small voice, for some lubricant.

  18. they way they roll by Anonymous Coward · · Score: 3, Interesting

    I used to work for AT&T awhile ago.

    AT&T entered into agreements with customers (corporate and state customers in my case) knowing full well that what they were agreeing by contract was going to end up in legal action afterward either because they didn't intend to adhere to the contract or because they knew they were shafting the customer (an example is selling an entire MPLS network to the State of Texas knowing full well that they had only a single MPLS device in the entire state and they were just going to use existing circuits to back-haul all the sites to the one MPLS device).

    They do what they can get away with up front and let the lawyers handle it afterward...and they build the whole thing into their business model so that the legal costs and penalties are risk managed out for each project.

    I think this is a shitty way to treat your customers but I guess it's probably done by most companies today as a matter of course.

    Posting this as AC to avoid potential repercussions from AT&T.

  19. Crowd sourcing options for fighting arbitration? by jpc19573184 · · Score: 1

    These arbitration clauses are a curse for consumers. Any ideas on how crowd sourcing could be used to help a group of individuals in these cases? Pulling together volunteers/advocates, gathering and sharing evidence, rules and process information... Needs to lower the cost and amplify the power of each individual to fight. While the corporations will easily overwhelm any individual, maybe making a fair fight possible for even a small percentage of those affected could overwhelm a corporation.

  20. America has changed from.... by PortHaven · · Score: 1

    DO THE CRIME, PAY THE FINE!

    To corporations essentially,

    PAY THE FINE, DO THE CRIME

    When fines are equivalent to about $5 of an average American's paycheck. Why are corporations going to stop? Meanwhile, the average traffic ticket fine which ranges $150-$450 often given for driving the same damn speed as everyone else. Essentially equates to about 0.5%+/-0.2% of an average American income.

    Therefore a similar equivalent fine for AT&T should be around $500 million to $1 billion.

  21. Right... by PortHaven · · Score: 1

    Stop using the internet, stop driving, stop eating, stop needing medical care, stop living....