Slashdot Mirror


FCC's 'Nutrition Labels' For Broadband Show Speed, Caps, and Hidden Fees (arstechnica.com)

An anonymous reader shares an Ars Technica article: The Federal Communications Commission today unveiled new broadband labels modeled after the nutrition labels commonly seen on food products. Home Internet service providers and mobile carriers are being urged to use the labels to give consumers details such as prices (including hidden fees tacked onto the base price), data caps, overage charges, speed, latency, packet loss, and so on. ISPs aren't required to use these labels. But they are required to make more specific disclosures as part of transparency requirements in the FCC's net neutrality order, which reclassified Internet providers as common carriers under Title II of the Communications Act. The FCC recommends that ISPs use these labels to comply with the disclosure rules and says use of the labels will act as a "safe harbor" for demonstrating compliance. However, ISPs can come up with their own format if they still make all the required disclosures in "an accurate, understandable, and easy-to-find manner," the FCC said today.

99 comments

  1. The chances of the industry adopting... by gweilo8888 · · Score: 0, Offtopic

    ...anything even remotely resembling this are significantly less than the chances of Donald Trump making a well-considered, rational and coherent statement on any topic and then sticking to that opinion for more than five seconds.

    1. Re:The chances of the industry adopting... by Okian+Warrior · · Score: 0

      ...anything even remotely resembling this are significantly less than the chances of Donald Trump making a well-considered, rational and coherent statement on any topic and then sticking to that opinion for more than five seconds.

      You mean like "build a wall to keep out illegal immigration", right?

    2. Re:The chances of the industry adopting... by Opportunist · · Score: 1

      He forgot to mention "feasible and effective" in that statement.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:The chances of the industry adopting... by Anonymous Coward · · Score: 0

      gweilo8888 said "well-considered, rational and coherent", not or. Fairly certain the wall breaks the "rational" bit.

    4. Re:The chances of the industry adopting... by gweilo8888 · · Score: 1

      And the rational bit, too.

    5. Re:The chances of the industry adopting... by gweilo8888 · · Score: 1

      See AC's post below. The half-baked wall "plan" is neither well-considered nor rational. I use quotes because it's not actually a plan -- Trump knows it will never be built, even if he were somehow to become president. He merely bandies it about for symbology, because he knows it appeals to the scared racists who are his core demographic.

    6. Re:The chances of the industry adopting... by gweilo8888 · · Score: 1

      Err, sorry, I meant the well-considered bit.

    7. Re:The chances of the industry adopting... by silentcoder · · Score: 1

      Symbolism... seriously "symbology" means something entirely different.

      --
      Unicode killed the ASCII-art *
    8. Re:The chances of the industry adopting... by Coren22 · · Score: 1

      It is now racist to expect people from other countries to respect the laws of your country and not break in illegally?

      You might be a bigot if everyone you talk about is racist in your eyes.

      I expect that part of the job of the federal government is the security of our borders from foreign invaders, as they have not traditionally cared much about people breaking our laws to invade our country from the southern border, it kind of makes sense to secure the border a bit better. It is a catch phrase to say build a wall, but he is really talking about securing the border, which is actually the job of the federal government.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    9. Re:The chances of the industry adopting... by gweilo8888 · · Score: 1

      Thanks for that. Today, I learned something.

    10. Re:The chances of the industry adopting... by gweilo8888 · · Score: 1

      It is when your entire country was founded on the concept of breaking in and stealing all the land, then killing off the existing residents.

  2. Why? by Anonymous Coward · · Score: 1

    If it's not required, what's the point?

  3. How do I tell... by downright · · Score: 1

    How do I tell if my broadband is organic?

    1. Re:How do I tell... by jofas · · Score: 2

      There's a "COG (Ceritified Organically-Grown)" symbol on the broadband. It's a bit of a lie, though..."Freerange broadband" just means the broadband lives in a 2'x2' cage rather than a 1'x1' cage. It doesn't mean your broadband gets to see the sun and eat bugs outside.

    2. Re:How do I tell... by Penguinisto · · Score: 1

      Doesn't matter - it's still GMO.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    3. Re:How do I tell... by silentcoder · · Score: 1

      Unless it's fibre it's definitely not. If it is fibre, only if the cables are plastic, not glass, plastic being carbon-based.

      Copper is not organic. Neither is glass-fibre.

      Organic means made from "carbon based molecules".

      --
      Unicode killed the ASCII-art *
    4. Re:How do I tell... by Darinbob · · Score: 1

      If it starts to smell after a few weeks without refrigeration, then your broadband was probably organic.

  4. Re:My prediction.. by Anonymous Coward · · Score: 0

    I'd say:
    [size=1000]Unlimited[/size][size=0.0000001]*[/size]
    [size=0.0000000000000000000000000000000000000000001]* For the first one (1) byte. We reserve the right to throttle your speed to one (1) bps after you go over.[/size]

  5. Will they include trans-packet numbers? by Anonymous Coward · · Score: 0

    I'm on a low-bloatware diet.

    1. Re:Will they include trans-packet numbers? by SQLGuru · · Score: 2

      I'm hoping for a high Fiber ISP.......

    2. Re:Will they include trans-packet numbers? by wierd_w · · Score: 1

      The ISPs just want to cut out the middle man. Instead of service that makes you shit yourself, they sell you service that is made of shit. ;)

  6. Potential side effects by sinij · · Score: 1

    They should also add 'potential side effects' section. For Comcast it would read something like:

    Warning! May cause inability to unsubscribe, blood in your stool, and impotent rage.

  7. Read between the lines. by waspleg · · Score: 5, Insightful

    It says it guarantees Safe Harbor if they use the FCC format. What they will likely do is adopt the format and then try to weasel the information actually included and then claim Safe Harbor.

    Making it a "suggestion" and offering the carrot of Safe Harbor is about avoiding being instantly sued for issuing a mandate that the carriers don't want them to have the right to give in the first place.

    I'm pretty sure they're already being sued in as many ways as possible to stop their having any authority in the first place, I vaguely remember reading something about it.

    It seems fairly clever to me I just hope the FCC is ready for the manipulative ways it will be implemented (which will obviously be in as useless a way as possible by the carriers).

    1. Re:Read between the lines. by radarskiy · · Score: 4, Insightful

      " I just hope the FCC is ready for the manipulative ways"

      The FCC is used to dealing with phone companies. Cable companies can only aspire to that level of malice.

    2. Re:Read between the lines. by Darinbob · · Score: 1

      "Typical speeds are over 50Mbps. Unfortunately very few of our customers are typical."

  8. Google Fiber + Tor! by Anonymous Coward · · Score: 0

    I can't wait to see how fast my exit node, I mean middle node, I mean bridge I mean client will run.

    1. Re:Google Fiber + Tor! by PPH · · Score: 1

      So what's the minimum daily requirement of fiber to keep my exit node running well?

      --
      Have gnu, will travel.
    2. Re:Google Fiber + Tor! by sconeu · · Score: 1

      1 Gigabit per second.

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    3. Re:Google Fiber + Tor! by Anonymous Coward · · Score: 0

      a couple handfuls of fresh raisins.

  9. Should be required for all contracts of any kind by swb · · Score: 5, Interesting

    I'm so sick and tired of deceptive sales practices which are technically legal but involve all manner of legalism and obfuscation to sell a thing which differs conceptually from what the buyer actually gets.

    This kind of thing should be required for any consumer contract advertising.

    The advertisers should literally not care if its there if what they're selling in the big print actually matches what they deliver in the small print. The only way they should complain is if they are lying or intentionally deceiving consumers.

  10. Let me guess by Anonymous Coward · · Score: 0

    Except for GMO products? (Not directing this at you, but slashdot as a whole.) According to the slashdot majority, truth is something you can apply selectively when you have an agenda.

    1. Re:Let me guess by Coren22 · · Score: 1

      TBFH, if we were to truly label all genetically modified organisms, everything would be labeled that way. There is not a food product you buy that hasn't had its genes modified in some way.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  11. Glad to see latency and packet loss by cweber · · Score: 4, Interesting

    Even is ISPs are relatively transparent about what they sell you, it is always about maximum download and upload speed, and never about latency and quality of service. In fact, sales and first-tier support folks don't even know these terms, much less what their company's typical values are. In practice, a stable, low latency broadband connection with 15 Mbit/s cap gives you a better overall experience than a jerky, high latency connection which on paper tops out at 50 Mbit/s.

    I am very glad the FCC is including these numbers by default to judge a provider's disclosure practices.
    As an aside, test your connection at https://www.voipreview.org/spe... and see your latency, jitter and packet loss alongside the other metrics.

    1. Re:Glad to see latency and packet loss by jaymemaurice · · Score: 1

      Latency and packet loss from any source to any destination? or withing the access network itself?? I mean if the company peers with many upstream transit providers via BGP they really aren't in control of average latency at all when it leaves their network. Also latency and packet loss will be higher during periods of congestion. Forget that most modern switches don't really even have buffers on 40g and 100g interfaces so when you aggregate you can still have discards when over the second you are nowhere close to 100gbps...

      --
      120 characters ought to be enough for anyone
    2. Re:Glad to see latency and packet loss by Anonymous Coward · · Score: 0

      If I ignore the 2am maintenance that happens periodically, I hang around 0.00001% loss, averaged. Less than one packet dropped per day, according to my two pings that run 24/7 every 0.5sec against 8.8.8.8 and 8.8.4.4. I even had pings running against several datacenters around the world for a good portion of a month. Still in the 0.0001% loss range and at worst 10ms of jitter, typical 1ms of jitter, and best(pretty much every USA datecenter) 0.1ms of jitter.

      I have actually measured that I am more likely to lose a packet to due my desktop OS not handling load than I am to lose a packet due the Internet. I actually get a sometimes were my computer does a mix of CPU and IO intensive work for a brief moment and a packet may get lost. At one point it was really dry during the winter and my switch registered receiving about 30 bad frames on my desktop port. When I checked the packetloss registered by ping on that desktop, it only had about 40 packets dropped for the past nearly 30 days. Exclude those 30 frames and about 10 lost packets.

    3. Re:Glad to see latency and packet loss by KGIII · · Score: 1

      Interesting... The site at the link you provided has something from BIZX (.info) at it. Curious, that. They're now our non-robotic overlords. I think this is the first time I've seen them in the wild.

      --
      "So long and thanks for all the fish."
    4. Re:Glad to see latency and packet loss by Rakarra · · Score: 1

      Latency and packet loss from any source to any destination? or withing the access network itself?? I mean if the company peers with many upstream transit providers via BGP they really aren't in control of average latency at all when it leaves their network. Also latency and packet loss will be higher during periods of congestion. Forget that most modern switches don't really even have buffers on 40g and 100g interfaces so when you aggregate you can still have discards when over the second you are nowhere close to 100gbps...

      I'm not sure what it's like for Comcast now, but five-plus years ago they were well-known for having eternally-oversubscribed regional networks, and one dude with a huge download or torrent would raise pings and cause dropped packets for everyone.

      But yeah, it seems difficult otherwise to qualify what "packet loss" means. Is it, say, poor-quality lines to the local office, such that the customer's speed even to the ISP itself is slow? Or does that refer to the ISP's connections to the outside world? They're two different problems that might have the same symptom: "slow youtube speeds."

  12. here's a better idea.. by Anonymous Coward · · Score: 2, Insightful

    quit shoveling the bullshit in the first place so such things aren't needed.

    set the monthly price. set the data speed, down and up. set the modem monthly rental rate.. that's it. no quotas, no bogus fees, no termination fees, no 'setup' fees, no term length contracts, no selling/giving our info away, no snooping/sniffing our data streams, no ad injections, etc etc

    a simple-no-bullshit-all-i-want-is-a-big-dumb-pipe-without-getting-buttfucked-by-the-isp plan.

    1. Re: here's a better idea.. by mgcarley · · Score: 1

      Working on it.

      --
      Founder & COO, Hayai India (hayai.in) / USA (hayaibroadband.com) // t: @mgcarley
    2. Re: here's a better idea.. by mgcarley · · Score: 1

      And prices advertised include taxes & fees.

      --
      Founder & COO, Hayai India (hayai.in) / USA (hayaibroadband.com) // t: @mgcarley
  13. Re:Should be required for all contracts of any kin by Tablizer · · Score: 5, Interesting

    Capitalism starts to fail when companies spend most of their resources on trying to dupe customers rather than building a better mousetrap.

    For example, my online banking requires me to select a "payment type" for each and every transaction I submit, which is typically each monthly bill.

    I called customer support and asked to have it default to the payment type I use 99.9% of the time, but they said they'd put it in the wish-list and left me hanging.

    The reason they do that is that the actual default is a goofy gimmick account that requires registering online and receiving spam (if you read the fine-print). They force you to see it.

    They KNOW it's a time-waster to have the default payment type be the gimmicky one, but do it because they want their damned Spam-A-Tron promoted.

    And there are other time-wasting gimmicks that I won't go into. It adds up. I'm not saying we should switch to socialized banking, but these capitalists sure are giving capitalism a bad name and make people more likely to agree to big-co regulations during elections.

  14. Will ISP try to do stuff like well you can buy you by Joe_Dragon · · Score: 1

    Will ISP try to do stuff like well you can buy your own hardware but it takes a lot work to do so or if you do then any other service from us will not work. Just so they don't have to say that it is needed?

  15. Government fees and taxes should be a link by davide+marney · · Score: 1

    The labels just say that fees and taxes "varies by location". First off, is that even true of Federal fees and taxes? And secondly, how about a little transparency here, and link us to the anticipated extra costs of the government.

    --
    "We receive as friendly that which agrees with, we resist with dislike that which opposes us" - Faraday
  16. Listing "the" price? by omnichad · · Score: 1

    To list the price on a label, they'd have to pick a price. Not everyone in the same neighborhood even pays the same rate. It's whatever they can get away with. This could be very good (everyone gets fair pricing) or very bad (everyone gets the high price).

  17. JPEG was a bad choice by U2xhc2hkb3QgU3Vja3M · · Score: 1

    http://cdn.arstechnica.net/wp-...
    http://cdn.arstechnica.net/wp-...

    These should have been in PNG. Whoever picked JPEG for those images should take a few minutes to learn the difference between the two.

    1. Re:JPEG was a bad choice by omnichad · · Score: 1

      In other news, their gallery is hosted via Wordpress.

      This is just an artifact of an image gallery system that assumes photos. They didn't do anything special with this article other than use a generic photo gallery system.

  18. Re:Should be required for all contracts of any kin by sims+2 · · Score: 1

    You mean like how suddenlink refuses to say what speeds they can sell you? http://i.pictr.com/2ii71jz9q6....
    Or like how Paypal always defaults to using your bank account and there is no option to change the default?

    a few years ago paypal fked up and credit cards were made default for about the whole month of December. There was a 10+ page thread on their support forms with people thanking them saying they wish they had done it sooner.

    They got it fixed in time for new years tho give people what they want? hell no.

    --
    Minimum threshold fixed. Thanks!
  19. Circumvent the providers' lack of cooperation by fustakrakich · · Score: 1

    Let the FCC use customer experience to do the labeling. It's precisely the kind of repository of info we need when choosing a service. Something like a "Consumer Report", if you will. And while they are at it, they need to prohibit exclusive contracts that suppress competition.

    --
    “He’s not deformed, he’s just drunk!”
    1. Re: Circumvent the providers' lack of cooperation by KenHansen · · Score: 1

      And while they are at it, they need to prohibit exclusive contracts that suppress competition.

      Those are state and local government agreements - they are outside the domain of the FCC.

    2. Re: Circumvent the providers' lack of cooperation by fustakrakich · · Score: 1

      Those agreements have to be nullified. The feds can take precedence.

      --
      “He’s not deformed, he’s just drunk!”
    3. Re:Circumvent the providers' lack of cooperation by Obfuscant · · Score: 1

      And while they are at it, they need to prohibit exclusive contracts that suppress competition.

      But even places without exclusive cable franchises don't have competition in the cable market. It can't be the franchise that prevents it, it has to be something else.

    4. Re: Circumvent the providers' lack of cooperation by Anonymous Coward · · Score: 0

      Hopefully I'm not entirely unique but the last time I shopped around (admittedly quite a few years ago) I could choose among two cable providers and FiOS. While I know competition is rare in the US, my town can't be he only one

    5. Re:Circumvent the providers' lack of cooperation by Anonymous Coward · · Score: 0

      And while they are at it, they need to prohibit exclusive contracts that suppress competition.

      But even places without exclusive cable franchises don't have competition in the cable market. It can't be the franchise that prevents it, it has to be something else.

      When you have a market which requires millions of dollars worth of infrastructure (which you may not even get the permits to lay), it is nearly impossible to dislodge the entrenched player. The entrenched player has most likely recovered their sunk costs and will have no issues under cutting any prices that you can provide in order to keep their customers and drive you out of the market.
      You see it all the time in Australia, mostly in relation to grocery stores. Corporations like Woolworths and Coles will undercut the prices of any competitors in the area in order to drive them out of business. They will even send employees in the competitor's stores to get the prices on everything just for that purpose. Once they have gained a monopoly in the area then they will raise the prices to recoup the loss of profits during that period of "competition". It is a unfair market practice that hurts competition and consumers but, as far as I am aware of, there is nothing illegal about it...

  20. Re:Should be required for all contracts of any kin by Anonymous Coward · · Score: 0

    >Capitalism starts to fail when companies spend most of their resources on trying to dupe customers rather than building a better mousetrap.

    No, it starts to fail when companies spend most of their resources trying to convince the government to perform stupid tricks that support them. Since companies are smart, a majority of these tricks are to try to bring in legislation exactly like this so they can use it to kill off the small companies that can't bear the weight of heavy regulation.

  21. Long overdue by MrKrillls · · Score: 1

    And howzabout a guaranteed minimum download speed? I want some guaranteed minimum speed they would stand by and keep to, by repairs and upgrades to infrastructure. I know, that one is actually difficult and very expensive. But after years of deception and disappointment, they owe us truth about what we are buying.

    --
    Don't step on the baby.
    1. Re:Long overdue by Bob+the+Super+Hamste · · Score: 1

      I would actually be for this even if it is some absurdly shitty number like 14.4 Kbps just so that if they ever really screw the pooch you can brow beat them with that. Add in something like average and 95% bars for speed so that you have a fair comparison. Then again that sort of info is only really valid if you have choices.

      --
      Time to offend someone
    2. Re:Long overdue by Anonymous Coward · · Score: 0

      I get a "guaranteed" minimum download of what my sold provisioned amount is. If I get less than the rate they sold me, assuming it's on their end, they will fix it. I once had some 8ms game servers I played CS:GO on and they were around 20ms. I called and complained that my ping was 10ms higher than normal. 15min later, the called back and had it fixed. They just had to turn on their fail-over trunk link to increase the bandwidth.

      As listed by their advertising, personal sales person that handled my installation, and network admins that I had to talk to a few times, I should never under any circumstance experience congestion on their network or their peering links. If I do, I am to contact them so they can fix it.

    3. Re: Long overdue by KenHansen · · Score: 1

      And howzabout a guaranteed minimum download speed?

      Sure, you just have to get Amazon, Facebook, Netflix, and others to also commit to feeding your ISP every response, every packet destined for your ISP at a speed no less than the ISP's promised minimum download speed.

    4. Re: Long overdue by MrKrillls · · Score: 1

      Not really talking about the feed end so much as a reliable pipeline.

      --
      Don't step on the baby.
    5. Re:Long overdue by MrKrillls · · Score: 1

      If you think that's shitty, you don't have the provider I often have to connect with. There are times I'd give a testicle to get 14.4Kbps.

      --
      Don't step on the baby.
    6. Re:Long overdue by Anonymous Coward · · Score: 0

      The NBN here in Australia (at least for the VDSL and fibre) have a guaranteed minimum download speed of 12.5mb/s for the first 12 months after the service has been activated in the area and 25mb/s there after (mostly due to the existing PSTN and xDSL services interfering with the VDSL2+ and they get cut off after 12 months of NBN service activation in an area). They test it using Speedtest.net or a similar service provided by the ISP.
      They are supposed to do everything within reason in a attempt to provide you that speed for some period per 24 hour period but they are apparently just categorising those who fail the speed test as "unable to provide service" and kicking them off onto either fixed wireless if it is available or even satellite - there is a household in Adelaide who can see the CBD of the capital city from his front veranda but he lives just that bit too far from the closest VDSL node and has been put on satellite internet (instead of spending a few thousand on a micro-node to connect him and his neighbours, he has even offered to pay for the costs but was refused).
      Our node was having issues where the download rate dropped from 25mb/s to 11pm) and they actually went through quite a bit of effort to fix that, after less then a week, I went to a solid 25/5 24/7 after the fix and a solid 50/20 after I upgraded the speed - I was actually quite impressed with the effort considering my previous ISP left me on a dodgy 13mb/s ADSL2+ connection for nearly 3 years even with a dozen+ technician visits. I could go with 100/40 but I don't have the need for it at the moment (it is only another $10 a month but I really can't justify it at the moment).

    7. Re:Long overdue by Anonymous Coward · · Score: 0

      The NBN here in Australia (at least for the VDSL and fibre) have a guaranteed minimum download speed of 12.5mb/s for the first 12 months after the service has been activated in the area and 25mb/s there after (mostly due to the existing PSTN and xDSL services interfering with the VDSL2+ and they get cut off after 12 months of NBN service activation in an area). They test it using Speedtest.net or a similar service provided by the ISP.
      They are supposed to do everything within reason in a attempt to provide you that speed for some period per 24 hour period but they are apparently just categorising those who fail the speed test as "unable to provide service" and kicking them off onto either fixed wireless if it is available or even satellite - there is a household in Adelaide who can see the CBD of the capital city from his front veranda but he lives just that bit too far from the closest VDSL node and has been put on satellite internet (instead of spending a few thousand on a micro-node to connect him and his neighbours, he has even offered to pay for the costs but was refused).
      Our node was having issues where the download rate dropped from 25mb/s to 11pm) and they actually went through quite a bit of effort to fix that, after less then a week, I went to a solid 25/5 24/7 after the fix and a solid 50/20 after I upgraded the speed - I was actually quite impressed with the effort considering my previous ISP left me on a dodgy 13mb/s ADSL2+ connection for nearly 3 years even with a dozen+ technician visits. I could go with 100/40 but I don't have the need for it at the moment (it is only another $10 a month but I really can't justify it at the moment).

      Err, I don't know what happened there, that issue was supposed to be "download rate dropped from 25mb/s to less then 10mb/s during peak hour (~3pm->11pm)"

    8. Re:Long overdue by Anonymous Coward · · Score: 0

      I hear ya bro. Lately I'm maxing @ 9600.

  22. Re:Should be required for all contracts of any kin by AmiMoJo · · Score: 1

    Do away with custom contacts for most things like EULAs, and have a standard set of terms that the manufacturer can select from.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  23. Leaded gasoline is better for engines! by Anonymous Coward · · Score: 0

    Do you have ANY evidence whatsoever that Generally Marketed Online services are harmful AT ALL?!

    No?! Then why would the consumers need this extra information?! This labeling is harmful because the minority of morons who believe in tinfoil hat conspiracy theories about "corrupt GM online service providers" can NOT be trusted to make purchase decisions based on fact based evidence.

    While it's true that labeling the products will allow 3rd party researchers to perform experiments to put the issue of harm to rest once and for all, THIS LABELING REQUIREMENT IS JUST ANTI-SCIENCE SCAREMONGERING!

    There's no need to know exactly what's in the product, IT IS GOOD FOR YOU, TRUST US. No one would be selling it otherwise. This is a totally different issue to Lead and Nicotine, those are CLEARLY harmful. But today's scientists haven't shown that the current GMO is harmful, so they need no labels.

    1. Re:Leaded gasoline is better for engines! by Keybounce · · Score: 1

      Services that are Generally Marketed Online will have some sort of hidden Internal And Protected code that exists to find a way to pull more money out of your account, or otherwise stick you with a debt. Since this IAP is not fully disclosed, and cannot be disabled, these GMO things are potentially harmful, primarily when a child is using the device. Think of the Children!

  24. VoIP and Netflix have opposite requirements by raymorris · · Score: 5, Interesting

    For voice over IP, 128kbps with very low jitter and low latency will give ideal results. More bandwidth will neither help nor hurt.

    For Netflix, it's all about about bandwidth, jitter doesn't matter at all and latency barely matters.

    For ssh, it's all about latency. Bandwidth and jitter don't matter. (Assuming at least 28kbps).

    It's a bit confusing for the average consumer. Heck, the average Slashdot reader doesn't know what jitter is.

    1. Re:VoIP and Netflix have opposite requirements by lister+king+of+smeg · · Score: 1

      until you tunnel your netflix through ssh to get around firewall rules.

      --
      ---Saying gnome 3 is better than windows 8 not so much a compliment as it is damning with light praise.
  25. So I guess this is a step in the right direction.. by fortfive · · Score: 1

    But I fail to see how it help so long as there is nothing to compare it to for any given market.

  26. First kill all the lawyers by gachunt · · Score: 1

    Second, kill all the marketers.

  27. Re:My prediction.. by Penguinisto · · Score: 1

    Actually, some ISPs already do this in spades.

    Most (honest) Satellite Broadband providers will tell you your caps, average latency, average speeds, what happens if you go past the cap, any QoS action, etc. For instance, I have a 30GB daytime cap each month, average latency is 570ms, if I go past the cap my speeds drop from 25mbps to 1-5mbps, etc. I knew all of this before I even called to order the service.

    'course, most folks would say "man, your connection sucks", but consider that I could lash a dish/modem on top of an RV and use it anywhere I want in North America. In my case, I use it because I live way out in the sticks. It's good enough for most basic stuff and VPN to work daily (and it's not bad at all for streaming), but VoIP and FPS gaming is shit. I knew this (grew out of the twitch-gaming a long time ago), but the sales lady on the phone went out of his way to let me know all of this (she read it off a script) before I authorized anything.

    But yeah - if a Sat. provider is not up-front about all of this? Drop/Avoid them, because most are.

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  28. Re:Should be required for all contracts of any kin by radarskiy · · Score: 3, Interesting

    Capitalism is about efficiently allocating the *market's* resources, not the resources of any particular particpant in the market. A prerequisite for this is information about the market. Obfuscation makes the market less efficient therefore it is anti-capitalist.

  29. Other Need-to-know Information by Tokolosh · · Score: 4, Insightful

    Should include:

    ISP packet inspection practices
    Ports blocked
    Protocols blocked
    Prioritization and/or throttling policies
    Double NATing
    IPv6 availability

    --
    Prove anything by multiplying Huge Number times Tiny Number
    1. Re:Other Need-to-know Information by rhadc · · Score: 1

      Totally agree.

      In addition, zero-rated traffic types.

      I'd love to see this for small business Internet Access services. Availability of static v4/v6 assignments, etc.

  30. Re:Should be required for all contracts of any kin by Anonymous Coward · · Score: 0

    Capitalism is about efficiently allocating the *market's* resources

    No, like Tablizer above, you're projecting your socialist outlook onto capitalism. Capitalism is not about efficiency or fairness or any other outcome for the whole of society. That's the whole point. It's about individuals and self-chosen groups of individuals exchanging goods and services in a marketplace unmolested by external factors. It's saying, what persons decide to do is what is valuable, and the overall results be damned. Hence the opposite of socialism.

    That said, efficiencies can and often do happen in capitalism. And obfuscation by players within the market is essentially fair game. Caveat emptor.

  31. maybe the next stop should be student loans? by KenHansen · · Score: 2

    This is great and all, but in most people's lives their internet access bill is a small part of their monthly expenses - let's apply the same logic to something that has a greater impact on a person's financial future: student loans. Imagine a one-page document that students must sign each school year that itemizes their borrowing like so: Name: Total amount borrowed to date: New amount to be borrowed this school year: Total amount owed at end of current school year: Grace period before loan repayment starts: Grace period if student chooses to leave school before matriculation: Estimated monthly payment amount (based on previous debt level): Estimated NEW monthly payment (based on new debt taken on): Number of monthly payments until loan(s) paid off: Total of all estimated loan payments (principle and interest), assuming no pre-payments made, for old loan balance): Total of all estimated loan payments (principle and interest), assuming no pre-payments made, for NEW loan balance: Kids signing up for student loans have no idea what their payments will be, that is a much, much bigger problem than over-paying for Internet access.

    1. Re:maybe the next stop should be student loans? by Anonymous Coward · · Score: 0

      this is already a thing, its called the home page on your fafsa website

  32. Re:My prediction.. by Obfuscant · · Score: 0

    but the sales lady on the phone went out of his way to let me know all of this (she read it off a script)

    You know, I find it really annoying when people go out of their way to use the female pronoun when referring to a person of undetermined gender. I.e., "the teacher ... she ...". I have to admit, I find it just as annoying when someone uses the masculine pronoun for someone we have been told is female.

  33. Re:Should be required for all contracts of any kin by Tablizer · · Score: 1

    Well, most want it to have some degree of "efficiency or fairness", otherwise it's too broken to be useful. It needs a degree of taming to better achieve those at times.

    And obfuscation by players within the market is essentially fair game. Caveat emptor.

    Fair by whose standards? If obfuscation makes it less efficient, then our economy is wasting resources from a consumer's perspective.

    I'd rather have co's far more focused on making better mousetraps than on tricking mousetrap customers. I'm not a social-Darwinist, at least not a pure one.

  34. Re:Should be required for all contracts of any kin by Tablizer · · Score: 1

    If so, it's not working very well, the rich are still getting richer. It looks like the 1% are winning the convincing contest, if you go by the numbers.

  35. Re:Should be required for all contracts of any kin by Anonymous Coward · · Score: 0

    I'd rather have co's far more focused on making better mousetraps than on tricking mousetrap customers.

    A free society means you'd have to try convincing and educating people, to voluntarily look for and shy away from those who choose to conduct their businesses that way.

  36. Re:So I guess this is a step in the right directio by s4m7 · · Score: 1

    Yeah, I guess I shouldn't complain.

    I've got two shitty, overpriced and under-performing services to choose from.

    Consumer Choice!

    --
    This comment is fully compliant with RFC 527.
  37. Re:Should be required for all contracts of any kin by Anonymous Coward · · Score: 0

    Capitalism starts to fail when companies spend most of their resources on trying to dupe customers rather than building a better mousetrap.

    For example, my online banking requires me to select a "payment type" for each and every transaction I submit, which is typically each monthly bill.

    I called customer support and asked to have it default to the payment type I use 99.9% of the time, but they said they'd put it in the wish-list and left me hanging.

    The reason they do that is that the actual default is a goofy gimmick account that requires registering online and receiving spam (if you read the fine-print). They force you to see it.

    They KNOW it's a time-waster to have the default payment type be the gimmicky one, but do it because they want their damned Spam-A-Tron promoted.

    And there are other time-wasting gimmicks that I won't go into. It adds up. I'm not saying we should switch to socialized banking, but these capitalists sure are giving capitalism a bad name and make people more likely to agree to big-co regulations during elections.

    Did you stop to think that perhaps the bank are trying to cover their ass and make it so the default payment type is one that does not take money off you. That way when some moron just clicks through on accident and resubmits it a dozen times, they cannot sue the bank for anything as they did not actually lose any money from the goof up?

  38. Re:Should be required for all contracts of any kin by Tablizer · · Score: 1

    I do rant online about certain practices, but I cannot cover every topic or person by far.

  39. Re:Should be required for all contracts of any kin by silentcoder · · Score: 1

    Aaah yes of course... because "tell the truth about what you sell" is such a burdensome regulation that absolutely no small company could ever manage to survive complying with it.

    Give me a break, hell the FCC even gave them a frickin template ready to use - they've made it ridiculously cheap and easy to comply with this. This is pure hassle for big corporate ISPs who have no desire to have to be honest with customers, it will have less than zero effect on small ISPs who have had to rely on "having a better product" all along and who will only benefit from the big boys being forced to be honest about how inferior their products are.

    --
    Unicode killed the ASCII-art *
  40. but 80% of US has only One ISP option by Anonymous Coward · · Score: 0

    It is like putting a nutrition label on Soylent Green. Is the label still useful if the grocery store sells only one food object?

    I guess, maybe. "It's made of people!" vs. "Maybe I won't buy any Internet, then."

  41. I beat cap bandwidth restrictions via by Anonymous Coward · · Score: 0

    APK Hosts File Engine 9.0++ SR-4 32/64-bit http://www.bing.com/search?q=%...

    * Less power/cpu/ram+ IO use vs. local DNS servers + addons w/ less security issues vs. DNS + routers. Less complex vs firewalls (needing layered filtering drivers - hosts don't + firewalls block less used IP addresses, hosts block more used host-domain names) complimenting 'em. Antivirus = reactive. Hosts = FAR more proactive, blocking infection BEFORE you get it. Gets its data from 10 reputable security community sites.

    APK

    P.S. - Hosts get you more speed (hardcodes + adblocks) & faster vs. addons, security (vs. bad sites/dns security issues), reliability (vs. downed/poisoned dns), & anonymity (dns requestlogs/trackers) vs. other "so-called -solutions'" w/ what you natively have. Unlike Adblock/UBlock/Ghostery, hosts != blockable by ClarityRay/BlockIQ... apk

  42. Re:My prediction.. by Darinbob · · Score: 1

    Satellite broadband providers are competing with the big boys. The best way to compete in an entrenched market is to do something different. Since the big boys are all evil, the best competition strategy is to not be evil. Thus, satellite broadband providers will be more likely to tell the truth.

    AT&T for instance won't tell you details easily, first you have to log in, provide your contact details, and so forth. This is only partly because they may want to know if you can actually get the service. More important this lets them shove in more ads and upsell you, and because it allows them to hide information they don't want you to know (new customers are shown the lower prices they don't want existing customers to know of). They are also good at hiding in the fine print the fact that your good deal is only for the first year; but almost no company ever wants you to know the price you pay after the first year is up, almost no company wants you to know when the price has gone down, etc.

  43. Re:My prediction.. by Anonymous Coward · · Score: 0

    You got a better gender neutral singular pronoun that can't be confused with objects like "it"?

  44. Re:My prediction.. by Coren22 · · Score: 1

    Their/They

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  45. Re:Should be required for all contracts of any kin by Coren22 · · Score: 1

    You know, if you don't like the way Paypal does things, you can feel free to open a competing service. That is how capitalism works.

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  46. Re:Should be required for all contracts of any kin by Coren22 · · Score: 1

    Compared to the US government, even the most wealthy person is no match.

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  47. Re:My prediction.. by beastofburdon · · Score: 1

    They

    Fucking retard.

  48. Re:Should be required for all contracts of any kin by sims+2 · · Score: 1

    Voting with my wallet means I use amazon or google to pay for things any time they are offered.

    That is how i'm told capitalism is supposed to work.

    I sent Paypal support a message yesterday about opting out of offers for Paypal credit. This is part of what I got back:

    "I apologize for the inconvenience this has caused you. We appreciate the time you've taken to write us with your comments about our service. The advertisement or the offer from PayPal Credit will automatically pop up and this is hard coded on the system.

    We will not force you to apply for PayPal Credit. Just disregard the offer.

    We continuously strive to provide you with the highest quality website features and navigation system. We carefully consider every feedback email we receive and appreciate your suggestions.

    Thank you for your feedback, and we hope that you continue to enjoy using PayPal!"

    I certainly don't have the kind of money and expertise required to go into competition with them but someone really needs to......Oh yeah that's right bitcoin is actually bigger than any of Paypal's competitors AFAIK.

    --
    Minimum threshold fixed. Thanks!
  49. Re:Should be required for all contracts of any kin by Tablizer · · Score: 1

    The user should be able to choose their default. Most people have one "regular" account anyhow: it's regular-joe bill-paying.

    The "account type" is mostly so they can stuff their gimmick "account" into it. They didn't even used to have that field, and if one only uses one account, it arguably shouldn't even show up on that user's form.

    selectedAcntNo = user.accounts.default();
    if (user.account.count() > 1) {
      accountID =user.account.form.picklist(default=selectedAcntNo);
    } else {
      accountID = selectedAcntNo;
    }

  50. Re:My prediction.. by Obfuscant · · Score: 1

    He.