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Twitch Brings CFAA and Trademark Claim Against Bot Operators (techdirt.com)

An anonymous reader quotes a report from Techdirt: I think most people agree that bots that drive up viewer/follower counts on various social media systems are certainly a nuisance, but are they illegal? Amazon-owned Twitch has decided to find out. On Friday, the company filed a lawsuit against seven individuals/organizations that are in the business of selling bots. Twitch's lawsuit uses a CFAA claim and a trademark claim. The CFAA is the Computer Fraud and Abuse Act, which was put in place in the 1980s in response to the movie War Games and is supposed to be used to punish "hackers" who break into secure computer systems. Techdirt reports: "It's a pretty big stretch to argue that bots accessing your open website that anyone can visit requires some kind of specific "authorization." Yes, cheating bots are annoying. And yes, they can be seen as a problem. But that doesn't mean that Twitch should be trying to expand the definition of the CFAA to include accessing an open website in a way the site doesn't like. The trademark claim is also somewhat troubling, though not as much. No one is visiting the sites of these bot makers and assuming that they're endorsed by Twitch. I mean, they're all pretty clear that their entire purpose is to inflate viewers/followers on Twitch, which is clearly something that Twitch is against. Twitch doesn't need to use either of these claims, and it's disappointing that they and their lawyers have chosen to do so. This is not to say that bots and fake followers are okay. But these kinds of cases can set really bad precedents when a company like Twitch decides to over-claim things in a way that harms the wider tech and internet industry."

43 comments

  1. Good Lord by Anonymous Coward · · Score: 0

    "Yes, cheating bots are annoying. And yes, they can be seen as a problem."

    Can you write a worse, more confusing, AND grammatically incorrect summary?

    1. Re:Good Lord by Panoptes · · Score: 1

      '"Yes, cheating bots are annoying. And yes, they can be seen as a problem."
      Can you write a worse, more confusing, AND grammatically incorrect summary?'

      You are wrong. The sentence structure may be muddled, but the grammar is quite correct.

  2. sequence of button presses that triggered a bug by Joe_Dragon · · Score: 2, Informative

    sequence of button presses that triggered a bug has been used in under the CFAA.

    Hell the cops can use the CFAA with speeding you where not authorized to go past that camera at faster then 55MPH so it's unauthorized access.

    1. Re:sequence of button presses that triggered a bug by Anonymous Coward · · Score: 0

      [citation needed]

    2. Re:sequence of button presses that triggered a bug by Joe_Dragon · · Score: 1

      if they wanted to but the CFAA is a very poor written law

    3. Re:sequence of button presses that triggered a bug by Anonymous Coward · · Score: 0

      If you are talking about the GameKing video poker thing, I don't believe that ever went to trial.

    4. Re:sequence of button presses that triggered a bug by Anonymous Coward · · Score: 0

      That's not actually citing anything. That's just you repeating your opinion.

    5. Re:sequence of button presses that triggered a bug by Dog-Cow · · Score: 1

      As I write this, the moderation of the parent post is "Score 3, Informative". The only thing Joe_Dragon has informed us of is his alarmist shit-itude and his ability to make stuff up so he can sound cool and anti-establishment. In other words, Joe_Dragon has informed us that he's a fucked-up basement dwelling shit head. His mother is probably too embarrassed to allow him out of her basement into public.

  3. Committing Fraud by Luthair · · Score: 3, Interesting

    At first I assumed these were chatbots, but it sounds like the complaint is really about bots acting as fake viewers? If so, that does sound like conspiracy to commit fraud as opposed to something innocuous.

    1. Re:Committing Fraud by JThundley · · Score: 1

      You're right, this is about fake viewers, aka viewbots. This makes a Twitch streamer appear more popular than they really are, which causes them to get a higher ranking in listings of popular streamers. I would argue that streamers that do this are defrauding Twitch and viewers by lying to them about how many *people* are watching their stream.

    2. Re:Committing Fraud by tlhIngan · · Score: 1

      You're right, this is about fake viewers, aka viewbots. This makes a Twitch streamer appear more popular than they really are, which causes them to get a higher ranking in listings of popular streamers. I would argue that streamers that do this are defrauding Twitch and viewers by lying to them about how many *people* are watching their stream.

      They also likely are defrauding Twitch - for Twitch pays them some of the ad revenue as well, I believe. So it's like a bunch of bots that click ads on websites so the operators get paid more. Here, it's a bunch of bots 'watch" the stream to jack up the ad revenue for the content creator.

    3. Re:Committing Fraud by JThundley · · Score: 1

      >I would argue that streamers that do this are defrauding Twitch

      That's what I said.

    4. Re: Committing Fraud by Anonymous Coward · · Score: 0

      I think they might be defrauding twitch, what do you think?

    5. Re: Committing Fraud by Anonymous Coward · · Score: 0

      Doubtful.

      But they might be defrauding Twitch.

  4. Can you keep the comments in the comments? by Anonymous Coward · · Score: 1

    I know Slashdot isn't journalism, but that much subjective judgment of the situation doesn't belong in the story.

    1. Re:Can you keep the comments in the comments? by Desler · · Score: 2

      It's an editorial.

  5. Use APPS, not LUDDITE bots! by Anonymous Coward · · Score: 0

    The modern app appers at Apptch only app APPS, not LUDDITE bots, so if these LUDDITES started using apps instead of LUDDITE bots, everything would be super appy!

    Apps!

  6. Legal no-brainer. by Anonymous Coward · · Score: 0

    Viewbotting is a pretty clear and flagrant violation of terms of service.

    Twitch is a private company and they set the terms their users are bound to. As long as those terms are legal, its their terms. The legal precedent is pretty clear too.

    Furthermore there's a financial component as viewbots are used to attract viewers, which have a direct impact on the streamer's bottom line. While most viewbots claim not to impact ad revenue (They claim to block ads and not inflate ad view totals) they viewer numbers do impact what monitization options are available to streamers. This is akin to click fraud, and is clear and legal fraud.

    1. Re: Legal no-brainer. by Anonymous Coward · · Score: 1

      Perhaps Twitch should configure the servers to enforce the TOS then. I've been programming for over 20 years, and I have never "blamed" a client for making my server processes do something that I did not intend.

    2. Re: Legal no-brainer. by viperidaenz · · Score: 2

      Are you offering Twitch an unbeatable algorithm that's going to detect the difference between a bot and a person, with no false positives?

    3. Re:Legal no-brainer. by allo · · Score: 1

      No problem here, as you do not need to accept the tos to watch a stream.

  7. Terms of Service by Anonymous Coward · · Score: 0

    Twitch can just add a no chat bot policy, and then claim right to seek damages of lost revenue and damaged reputation, etc if anyone ignores policy.

    1. Re:Terms of Service by viperidaenz · · Score: 1

      You mean this this bit they have under "Prohibited Conduct"
      use any robot, spider, scraper, crawler or other automated means to access the Twitch Service for any purpose or bypass any measures Twitch may use to prevent or restrict access to the Twitch Service;

    2. Re:Terms of Service by allo · · Score: 1

      you do not need to accept any tos to watch.

    3. Re:Terms of Service by Anonymous Coward · · Score: 0

      Actually, you might ... there are often TOS just to view a service.

    4. Re:Terms of Service by allo · · Score: 1

      Did you click somewhere "i agree"? No? Than you're not bound by anything, which isn't a law.

      Did you? Now it's open to legal interpretation, if agreeing to tos without having a contract (which means you're providing some personal details, like at least a verified e-mail address or something similiar) has a meaning.

      And then the question is, what's the worst the company can do? Try to go to court "We really logged, that he clicked that button!!!"? The most important part of normal ToS is, that companies can terminate your account. They do not need to sue, because they can terminate your account and are sure you cannot sue them because of this.

      When they now want to sue anonymous visitors ... have a lot of fun.

  8. Because they don't own the content by Anonymous Coward · · Score: 0

    Blizzard used copyright against their botting nemesis. Twitch doesn't have copyright on the streams themselves (just a license). So they have to fall back to the CFAA -- a legal argument that has not yet been successfully prosecuted.

    1. Re: Because they don't own the content by hackwrench · · Score: 1

      Or they could just apply contract law.

  9. Re:Definition by Anonymous Coward · · Score: 0

    Cool story, gramps. Gonna go back to shaking your fist at clouds?

  10. Wait, bots are annoying? by Actually,+I+do+RTFA · · Score: 1

    If someone wants to pretend to have friends/fans by spending money, why is that something we need to stop?

    --
    Your ad here. Ask me how!
    1. Re:Wait, bots are annoying? by locopuyo · · Score: 1

      They do it because twitch orders channels by viewers, so if you have more viewers you're more likely to get more viewers.

    2. Re:Wait, bots are annoying? by Actually,+I+do+RTFA · · Score: 1

      It seems like the solution should be twitch using a ranking algorithm that's resilient to bots.

      --
      Your ad here. Ask me how!
  11. Re:Definition by Anonymous Coward · · Score: 0

    Pretending not to know what Twitch is will not win you the respect you crave.

  12. Misleading Title. by WorBlux · · Score: 1

    CFAA(and the california specific variant) and trademark claims are only 3 of the 9 Claims cited. Fruad, Unfair Competition (X2), Breach of Contract, and Tortuitous Interference with contract, and anti-cyber-squating are also cited as claims.

  13. Fraud, plain and simple by Anonymous Coward · · Score: 0

    Trademark violation? I don't think so. But "unauthorized access" in order to commit fraud? Is that not going with the "defrauding" comments above? Yeah, it is. I dunno about the CFAA, it's poorly worded. Maybe a bit of RICO and/or conspiracy charges might be applicable.

  14. Wait, WHY is the CFAA in existence? by Opportunist · · Score: 1

    They made a law because of a fucking MOVIE???

    What kind of idiots are running this country?

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re: Wait, WHY is the CFAA in existence? by Anonymous Coward · · Score: 2, Funny

      Elected ones. Don't worry, I'm sure you like you congresscritter. It is the other 434 that are terrible.

    2. Re: Wait, WHY is the CFAA in existence? by Opportunist · · Score: 1

      I don't have one. Do I look like I can afford one?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  15. Are they accessing an open site? by viperidaenz · · Score: 1

    Or do the bots log in to an account, against the conditions of using that account?

  16. problem.... by Anonymous Coward · · Score: 0

    "and is supposed to be used to punish "hackers" who break into secure computer systems"

    no one broke into any system the bot was invited........

  17. Better to target socks by SkyLeach · · Score: 1

    Not to outright criminalize them, but certainly to make it a civil offense to hire people to lie for you. There are plenty of misinformed idiots already, paying people to make them into mobs should be discouraged.

    --
    My $0.02 will always be worth more than your â0.02, so :-p
  18. Secure systems by fox171171 · · Score: 1

    [CFAA] is supposed to be used to punish "hackers" who break into secure computer systems.

    If they were "secure systems", then no one could break in, could they?

    Therefore they are actually breaking into insecure systems.