Slashdot Mirror


FAA May Ban Galaxy Note 7 On Flights Due To Exploding Batteries (gizmodo.com)

An anonymous reader writes: Samsung has recalled roughly 2.5 million Galaxy Note 7 smartphones after it was discovered that at least 35 of the devices had spontaneously burst into flames due to faulty batteries. As a result, the FAA is deciding whether or not to ban the devices on planes. "The FAA and the Pipeline and Hazardous Materials Safety Administration are working on guidance related to this issue," an FAA spokesperson told Gizmodo over email. "If the device is recalled by the manufacturer, airline crew and passengers will not be able to bring recalled batteries or electronics that contain recalled batteries in the cabin of an aircraft, or in carry-on and checked baggage." Gizmodo reports: "If this sounds confusing, that's because it is. Samsung has already "recalled" the Galaxy Note 7, but the South Korean company hasn't actually recalled it the right way. The proper way to institute a recall is to get the U.S. Consumer Product Safety Commission involved from the beginning. Samsung didn't do that. And now, federal agencies like the FAA are left scrambling and days behind, trying to figure out what to do."

63 comments

  1. How would they tell recalled ones apart? by timrod · · Score: 4, Interesting

    As I understand it, the recall effot on the Note 7 has been for the cell service providers to tell their customers to return their phones to the store they bought them from, and then exchange it for a new Note 7 without the problem battery in it. How do they plan on telling ones that have undergone the recall (and thus are safe) from those that haven't, even months later when the recall is "over"?

    1. Re:How would they tell recalled ones apart? by rubycodez · · Score: 1

      the magical powers of a Bureaucrat in Action to Justify His Existence(TM) converts the phones and batteries to the desired state. Remember that FAA bureaucrat that replaced predecessor after 2012 elections but forgot to reinstate a ban, and the affected cell phones on all U.S. flights immediately burst into flames?

    2. Re:How would they tell recalled ones apart? by hawguy · · Score: 1

      As I understand it, the recall effot on the Note 7 has been for the cell service providers to tell their customers to return their phones to the store they bought them from, and then exchange it for a new Note 7 without the problem battery in it. How do they plan on telling ones that have undergone the recall (and thus are safe) from those that haven't, even months later when the recall is "over"?

      The same way other recalls do it -- serial numbers that indicate which phones have the bad battery.

    3. Re: How would they tell recalled ones apart? by Anonymous Coward · · Score: 1

      I've never had my computer, tablet, and phone serial numbers checked as I cleared security in an airport. Have you?

      Sure, serial numbers can solve the problem, but there is no practical way to deploy this ban into the field. If the FAA actually bans pre-recalled Note 7 devices, it means the the whole product line is stillborn: nobody will touch it.

      The re-released tablets will need to be called Note 8 or whatever. It will be just like Windows 10 and Microsoft Edge: re-branding just to get the stink off the name.

    4. Re: How would they tell recalled ones apart? by Anonymous Coward · · Score: 0

      By the burn holes in your garments, silly.

    5. Re:How would they tell recalled ones apart? by Anonymous Coward · · Score: 0

      Nuke it from orbit. It's the only way to be sure.

    6. Re:How would they tell recalled ones apart? by tlhIngan · · Score: 1

      As I understand it, the recall effot on the Note 7 has been for the cell service providers to tell their customers to return their phones to the store they bought them from, and then exchange it for a new Note 7 without the problem battery in it. How do they plan on telling ones that have undergone the recall (and thus are safe) from those that haven't, even months later when the recall is "over"?

      The problem was when Samsung first announced the recall, they didn't do it through the official recall channels - e.g., The US Consumer Product Safety Commission. Every recall that's "official" is announced there and steps to replace your product are documented there.

      So despite the Samsung recall, officially, Samsung has not recalled the Note 7. This means just like the "hoverboard" devices, the FAA has to deal with a device that is known to catch on fire, and there's no recall or other safety plan in effect, so the FAA is forced to create one. And just like hoverboards (which are not recalled, either) the only option the FAA has is to ban it to prevent the risk of an in-flight fire.

      Now, Samsung is trying to fix this and generate an official recall notice with the government, but as it stands right now, the Note 7 is NOT being recalled as far as anyone in government is concerned.

      If you wonder why the recall is a bit haphazard for Samsung, that's also the reason - there's no official notice.

    7. Re:How would they tell recalled ones apart? by geekmux · · Score: 1

      As I understand it, the recall effot on the Note 7 has been for the cell service providers to tell their customers to return their phones to the store they bought them from, and then exchange it for a new Note 7 without the problem battery in it. How do they plan on telling ones that have undergone the recall (and thus are safe) from those that haven't, even months later when the recall is "over"?

      Do you believe that the Note 7 is a cellular device that isn't programmed to "phone home"?

      I think we've revealed the answer to your question.

    8. Re:How would they tell recalled ones apart? by Anonymous Coward · · Score: 0

      Serial numbers.

  2. Hand over the plane by Anonymous Coward · · Score: 0

    or I will turn on this galaxy note 7! I'm serious!

    1. Re:Hand over the plane by Anonymous Coward · · Score: 0

      or I will turn on this galaxy note 7! I'm serious!

      Fine, just DON'T plug it in!

  3. And the Dreamliner too? by evanh · · Score: 0

    The FAA needs to ban that same Lithium-Cobalt chemistry batteries from being housed in the Boeing787 air-frame too.

    1. Re:And the Dreamliner too? by coolmoe2 · · Score: 1

      You know just because they have the same stuff in them does not mean the design is obviously faulty like this device. I would consider any fire on a jet to be a very serious situation and its not worth the risk so somebody can check facebook.

    2. Re:And the Dreamliner too? by hawguy · · Score: 1

      You know just because they have the same stuff in them does not mean the design is obviously faulty like this device. I would consider any fire on a jet to be a very serious situation and its not worth the risk so somebody can check facebook.

      So you're proposing banning all phones from all planes (in both checked bags and carry-on)?

    3. Re:And the Dreamliner too? by ArylAkamov · · Score: 1

      I would consider any fire on a jet to be a very serious situation

      You don't bring your flamethrower with you when you travel!?

      IT'S LIKE YOU WANT THE TERRORISTS TO WIN!

    4. Re:And the Dreamliner too? by Anonymous Coward · · Score: 0

      I would consider any fire on a jet to be a very serious situation and its not worth the risk so somebody can check facebook.

      Except the fire inside the jet engine, which is good to have burning. Sounds silly to say, but the post you responded to was just as silly.

    5. Re:And the Dreamliner too? by coolmoe2 · · Score: 1

      Nope just ones that catch fire.

    6. Re:And the Dreamliner too? by Anonymous Coward · · Score: 0

      Nope just ones that catch fire.

      So all of them then? OK... That's not going to fly, neither are any laptops or O2 generators. How long can you hold your breath in the "unlikely even the cabin looses pressure?"

    7. Re: And the Dreamliner too? by dunkelfalke · · Score: 1

      Matter of fact they have done just that until Boeing redesigned the battery containment.

      --
      "It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
    8. Re:And the Dreamliner too? by jeremyp · · Score: 1

      No what means the device is obviously faulty is catching fire.

      --
      All I want is a secure system where it's easy to do anything I want. Is that too much to ask ~~ Randall Munroe
    9. Re: And the Dreamliner too? by Anonymous Coward · · Score: 0

      But they never exposed the root cause, so redesigning the containment is more of a "hope enough duct tape holds it together" fix.

    10. Re: And the Dreamliner too? by dunkelfalke · · Score: 1

      Speed tape in this case.

      --
      "It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
  4. Um... Yeah by coolmoe2 · · Score: 1

    Now I don't mind if you have your gizmos but if it has a significant chance of overheating and causing a fire where they are incredibly deadly (because were else are you going to go to get away in a jet). I have to say im siding with the FAA on that one.

  5. "Exploding" by gatfirls · · Score: 1

    Has a battery exploded yet?

    1. Re:"Exploding" by jezwel · · Score: 1

      They've caught fire spontaneously, I believe when charging. QANTAS in Australia has announced that Samsung devices must not be charged on the plane, but they are allowed on board.

    2. Re:"Exploding" by zenith1111 · · Score: 1

      No, but "burst into flame for a few seconds" doesn't get as many clicks as "tablets exploding", does it? :D

    3. Re:"Exploding" by hawguy · · Score: 1

      No, but "burst into flame for a few seconds" doesn't get as many clicks as "tablets exploding", does it? :D

      I'd click on either headline.

    4. Re: "Exploding" by Anonymous Coward · · Score: 0

      Seeing how Qantas is the worlds safest airline I'd say they're on the money with this one.
      Of course, all the Third World carriers will still have cargo holds full of batteries just bouncing around down there.
      Moral of the story : If you value your life only fly First World airlines with white Christian flight crew.

  6. They are still allowed by Anonymous Coward · · Score: 0

    onboard the fiasko called the Boeing Dreamliner. They're right at home.

    1. Re:They are still allowed by hawguy · · Score: 2

      onboard the fiasko called the Boeing Dreamliner. They're right at home.

      I wouldn't call the Dreamliner a fiasko (sic), they've sold 1100 and delivered 445 of them. Sales are below expectations, but I'd hardly consider is a fiasco, despite the early problems.

    2. Re:They are still allowed by Captain+Linger · · Score: 2

      Sales are below expectations for the past year or so, but that tracks an overall drop in widebody orders. It's also to an extent not all that relevant whether the 78 project makes money (and it likely will in the long run) given the amount of research done. There's a forthcoming 757 replacement, and the company's committed to replacing the 737 in the next decade with a full redesign. Expect a lot of recycling design factors from the Dreamliner that'll save money.

      The rollout really went incredibly smoothly, too. *All* new airframes have substantial issues going out the door, and Boeing substantially changed the character of a greater than normal set of systems than normal.

  7. Samsung deserves it for non-removable battery by Miamicanes · · Score: 4, Insightful

    I hope Samsung takes one HELL of a financial beating over this, because most of the cost will be well-deserved punishment for taking away removable batteries. Had the N7 allowed batteries to be swapped, they could have given anyone who agreed to surrender their defective battery two or three free replacements (total cost to Samsung: about $5-10 at eBay Chinese battery prices) and used customers as a vast, unpaid labor force to do the battery swaps. Instead, Samsung is going to have to eat the cost of a recall (including shipping) AND pay employees to swap the batteries & re-package the phones.

    1. Re:Samsung deserves it for non-removable battery by Rinikusu · · Score: 1

      Those chinese ebay batteries have never worked for me. Tried replacing my GFs Nexus 5 battery; 3 fucking turds, including one off of amazon. :/

      --
      If you were me, you'd be good lookin'. - six string samurai
    2. Re:Samsung deserves it for non-removable battery by ScienceofSpock · · Score: 1

      3 replacement batteries all being bad is rather unlikely. Are you sure there isn't something wrong with the phone?

      I have replaced the battery in two Nexus 5s with batteries that I ordered from s US seller on Ebay and both of them work perfectly.

    3. Re:Samsung deserves it for non-removable battery by Anonymous Coward · · Score: 0

      Yes replacing defective Batteries with several $5 eBay Quantity Batteries should solve the problem of not knowing which batteries will catch fire.

    4. Re:Samsung deserves it for non-removable battery by Anonymous Coward · · Score: 0

      You got lucky and somehow missed the knockoffs. We've had better luck with Alibaba (30%) than either of the other two (10%) on getting a real product.

    5. Re:Samsung deserves it for non-removable battery by thegarbz · · Score: 1

      AND pay employees to swap the batteries & re-package the phones

      About $2-3 at Chinese prices.

    6. Re:Samsung deserves it for non-removable battery by Anonymous Coward · · Score: 0

      Yes replacing defective Batteries with several $5 eBay Quantity Batteries should solve the problem of not knowing which batteries will catch fire.

      Probably. The knock-off 'battery' consists of a single CR2032 glued into a larger casing.
      It will pop when you charge it but won't really contain enough lithium to leak out.

    7. Re:Samsung deserves it for non-removable battery by Anonymous Coward · · Score: 0

      I've purchased batteries off of amazon a number of times and never had an issue. (Yes I know its only anecdotal) Did you contact amazon? I have had good luck with their chat support when something doesn't do what its supposed to, and have usually gotten replacements shipped next day.

  8. Questions by markdavis · · Score: 2

    1) 35 incidents over 2.5 million devices (thus far). So what are the odds of something happening ever to any one person, much less on a plane (how many have the phones that are NOT recalled, then see #3 below)?

    2) How are they supposed to know which GN7's have been swapped with new models or not? (Hint: They can't.) So they will ban anything that looks like a GN7 forever?

    3) Can't find proof, but I bet most of the incidents were during high-power charging. How many are going to be charged while on a plane, much less in high-power mode?

    4) How many OTHER devices have similar problems, just not well publicized?

    1. Re:Questions by hcs_$reboot · · Score: 1

      Maybe lower air pressure in the cabin increases the risk of explosion...

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    2. Re:Questions by geekmux · · Score: 1

      2) How are they supposed to know which GN7's have been swapped with new models or not? (Hint: They can't.)

      2A) How are you supposed to trust that the GN7 is a cellular device that will never "phone home"? (Hint: you can't.)

      Batteries and/or the GN7 itself are uniquely identifiable and serialized, so I'd say it would be easier than you assume for them to know.

    3. Re:Questions by thsths · · Score: 1

      Use maths.

      So far, after about one week, the risk is about 1:100 000.

      BuT: Samsung says only 0.1% of phones are affected, so 35 in 2500 affected phones. That is more than 1:100. Does that risk continue? If so, after a year the chance that your phone has exploded is higher than the chance that it still works.

      Basically those deffect cells have to be consider as time bombs, and if that is the case, the recall is not nearly urgent enough.

      The Hover Board is the only other device with a similar high likelihood of going spectacularly wrong.

    4. Re: Questions by MachineShedFred · · Score: 1

      Many planes now have 110VAC power ports at each seat, unlike the airports they land at. So there is a significant chance of a phone being charged while in flight.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  9. Apple Lobbyists at Work by Anonymous Coward · · Score: 0

    Anyone want to bet Apple's got people calling in favors with all of their senators to lean on the FAA for this?

  10. How to detect a GN7 verses other similar phones by KingBozo · · Score: 1

    There is no way they can Ban them and actually implement this since they would have to train employees on how to detect a GN7 vs any other phone. The TSA can't even keep bad things from getting through security, let alone airline employees knowing anything.

    Hell they can't even keep people from making calls during take off and landing.

    1. Re:How to detect a GN7 verses other similar phones by torkus · · Score: 1

      Forget 'bad things' ... They can't keep mock bombs and guns off the planes. (or probably real ones but people oddly don't seem as excited to bring bombs and guns on planes as they want us to think)

      But they're quite good at keeping non-airport-purchased bottled water off planes!

      I wonder what security each pallet of water bottles for sale in the airport terminal goes through. Best guess? Effectively zero.

      So yeah...they're either goign to start banning many phones arbitrarily and truly pissing people off...or not doing this at all.

      --
      You can get rich if you own a politician, but you have to be rich to buy one in the first place.
  11. Can't Find Their Own Assholes... by IonOtter · · Score: 4, Funny

    It took the FAA most of a decade to finally get a ruling regarding all cellphones, and now you want Mongo the Microencephalic TSA Screener to make advanced technical decisions regarding consumer electronics?

    Oh, this is going to be rich...

    --
    [End Of Line]
    1. Re:Can't Find Their Own Assholes... by Anonymous Coward · · Score: 0

      "That's allowed" vs "That's not allowed" is hardly an advanced technical decision. Every nightclub bouncer does it all the time.

  12. I'm just going to put an Apple sticker on mine. by Overzeetop · · Score: 2

    If my Surface can be mistaken for an iPad, I don't see why my Note 7 can't be an iPhone.

    --
    Is it just my observation, or are there way too many stupid people in the world?
    1. Re:I'm just going to put an Apple sticker on mine. by ausekilis · · Score: 1

      shhhhhh.... now the TSA will think the terrorists will be using iPhones... oh, wait...

  13. So much butthurt by Anonymous Coward · · Score: 0

    Just go buy a different phone.

  14. My solution by Anonymous Coward · · Score: 0

    1. Ban all lithium batteries in the hold, because a fire that starts there is harder to spot and harder to stop.

    2. Ban all phones without removable batteries, because it needs to be possible to disable and isolate any potential fire source.

    3. Prohibit charging batteries while on the aircraft, because that's when inflammation is likely.

    This will solve all relevant problems.

    1. Re: My solution by MachineShedFred · · Score: 1

      Punish literally millions of people because Samsung fucked up on a small fraction of one brand new product, which they are attempting to make right (even though they are making a hash of it).

      Yeah, that's not an overreaction that would normally draw consternation around here.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  15. In General by BeemanIT · · Score: 1

    I personally find cell phone batteries in general dangerous. I remember a number of years ago when apple was going through something similar with Cell batteries catching fire. If I remember correctly there was an Iphone that did catch fire on the plane and burned a seat. All you need to do is simply damage almost any kind of cell battery and it can go up in smoke.

    1. Re:In General by Anonymous Coward · · Score: 0

      This is why I won't buy any phone with a battery I can't easily remove and inspect.

  16. Oh dear by Anonymous Coward · · Score: 0

    Will they arrest Samsung Galaxy Note 7 users as terrorists if they catch them getting into planes?

  17. Wrong stuff... wrong time!!! by sentiblue · · Score: 1

    Samsung has always been trying to beat apple's launch date to grab customers... but this time it blows up in their face because the recall is not timely enough and Apple has ordered an increase of their production to compensate for the delay on Samsung's side.

    The ban only makes sense... I don't care if the phone has been replaced or not because passengers can simply lie and get on the plane, then blow the damn thing out of the sky. If you ask me... banning Note7 versus safety of few hundred passengers... my answer can be given anytime without hesitation.

    Because Samsung was in a hurry to beat apple on the launch date, they didn't do a good enough job on their battery and they deserve the consequences.

    1. Re:Wrong stuff... wrong time!!! by torkus · · Score: 1

      Or...you know...the company did QA which was paid by the company who made the batteries which was paid by the supplier who sourced the batteries which was paid by....etc.

      I highly doubt *Samsung* decided to ignore battery quality issues in order to meet their shipment deadlines.

      --
      You can get rich if you own a politician, but you have to be rich to buy one in the first place.
  18. Hopefully the negative press will lower the price by BlueCoder · · Score: 2

    Then I can afford two instead of one much sooner. To me it isn't negative press but rather positive. The company actually takes accountability for it's products without prodding. And for the idiots that look at this as negative and would rather to an iPhone: good riddance. It will hopefully make the phones cheaper sooner which means more people will buy them. It's an amazing product.

    I like removable batteries but those have hard thick outer cases which means less battery capacity. Integrated batteries are soft and flexible and thinly shielded. I like the new backpacks for the note which serve the purpose of a swapable battery. They are battery in a snap case which wirelessly charges the phone. This means you can have multiple backpacks and it's even easier than swapping batteries. Low on battery? Switch from your usual case to the backpack. Couldn't be easier.

  19. Re:Hopefully the negative press will lower the pri by Anonymous Coward · · Score: 0

    Exactly, everyone is up in arms about this but Samsung didn't try telling people they were holding it wrong. They immediately started replacing the phones. Think of car companies for example who will dig their heals in for YEARS before they issue a recall, even something that would cost them like 20 bucks a car.

    With the odd way the recall was handled could be purely because Samsung hasn't had to recall much. Can anyone find anything on recalls of Samsung anything? My google fu is not up to pushing through all of the stories about this recall.

  20. The fear continues! by Anonymous Coward · · Score: 0

    Next up - we will ban people from aircraft -- because of spontaneous human combustion...

  21. Idiotic website, who has the remote control? by Anonymous Coward · · Score: 0

    You just convinced me I d better not buy any of those machines, and Nintendo is already fading away just like powerful laptops, and I cannot buy in amazon without each order failing for this and that but not for this other thing I really need but do not really want, and these posts seldom if ever are published so... who is it that can make this phones explode when convenient? You should speak of the amputations and maiming, all people I see with one of those things carries it in its hands.