Samsung Note 7 User Base Still Larger Than LG V20, OnePlus 3T Combined (indianexpress.com)

Even after two months of an official global recall for the Samsung Galaxy Note 7, 10 percent of the units sold are still in use. From a report: Research firm Apteligent reports that the number of Galaxy Note 7 phones in use outnumbers LG V20 and OnePlus 3T combined. According to 9to5Mac, which has shared details from Apteligent's research, while the Moto Z beats the Galaxy Note 7 in terms of usage, the margin is quite low. The report also adds that flagship smartphones such as Google Pixel, Pixel XL and Sony Xperia XZ which were announced around the same time as Note 7's recall have managed to outnumber its user base.

Comments

sure..well

[Anonymous Coward]

50-percent of the dynamite ever manufactured still has not been used

uh... huh?

[The-Ixian]

Not sure about the LG V20 but the OP3T was only just released like last month... Seems like it might be a little soon to start making comparisons like this.

In the similar comparison department: I am sure that Ford Focus has outsold any given Tesla model as well...

Re:uh... huh?

[The-Ixian]

Ok, coffee time... I guess I see now that the point of the article is not about volume of sales... anyway, lambast away.

Re:uh... huh?

[Anonymous Coward]

Don't be so hard on yourself. It's about the number of devices in use, but I'm honestly not sure what the point of the comparisons is. Saying that 10% of Note 7s sold are still in use is meaningful. Comparing the number in use to some other phones isn't. Unless you already know how popular those comparison phones are and what their market share is, etc, the comparison tells you nothing. As you pointed out, the length of time since the phones have been released is also a factor. So I'd say there is reason to take issue with that aspect of the article.

Re:uh... huh?

[110010001000]

How dare you make a mistake on the Internets!

Re:uh... huh?

[Anonymous Coward]

The article is garbage. I think the only reason it got accepted is is because of the inevitable Samsung trolling that will occur (gotta keep that ad revenue coming, I guess).

It is a bunch of irrelevant comparisons, with no citations or sources whatsoever (they link to their own site and that's it). I don't even understand what point they were trying to make. All I know (I guess? There are no citations so it could be a fabrication) is that Samsung managed to recall 90% of their defective devices in... two months or so?

Now, is that good? Bad? In line with other similar recalls? I have no idea.

Just a poor article overall. It's bad even for Slashdot.

Re:uh... huh?

[Jay Maynard]

You're not the only one whose first thought was this. Considering I just got my OP3T a couple of days ago after ordering it at the beginning of the month, I doubt there are very many of them in use, period...so comparing their numbers to the Note 7 is just dumb.

10 percent of the units sold are still in use

[Anonymous Coward]

In other news, 10 percent of Note 7 owners are idiots.

Re:10 percent of the units sold are still in use

[Anonymous Coward]

In other news, 10 percent of Note 7 owners are idiots.

100% of current Note 7 owners are idiots.

Re: 10 percent of the units sold are still in use

[Anonymous Coward]

It's all just the media making it a larger hype than it is!

I'm using one to type this now...

Captcha: BooM

Just imagine

[Anonymous Coward]

An IMSHI cluster of these Notes 7!!

No Subject

[dontbemad]

To take a break from the rhetoric for a few moments, it is interesting to think that, even with so many Note 7s still in use, the reports of "exploding batteries" have all but evaporated.

Maybe it is because the phone officially "doesn't exist" anymore, or maybe it is because people don't find it newsworthy enough to report anymore, Whatever the reason, it certainly does show how a thing's problems only really matter for as long as media hype is able to be drawn from it.

I personally have to wonder if Samsung made the product recall because of a truly flawed device or if it was because of the overwhelming negative perception about the device.

Re:No Subject

[mlts]

I would say probably both. Part of it was being skittish about the mentioned clearance problem (which couldn't be blamed on a battery maker), part of it is that the press would make it into a major issue, especially on a flagship device. So, Samsung went overboard to pull those devices off the market.

One side note. It is the solstice today, so a good chunk of the world has cooler temperatures. Come summer, I'd expect some batteries to overheat possibly adding more bad press.

Re:No Subject

[chmod a x mojo]

Well, by the available numbers from a quick look around, only 0.004% of the phones actually caught fire.

The numbers I found were 92 reports of fires out of 2.5 million devices produced.

It may not be the greatest thing in the world to have around, especially since there is a pretty good indication that battery swell over the life of the unit will increase the fire risk, but that is nowhere near the media hype of "GNote7 = every one of these is a bomb in your pocket that WILL burst into flames and try to molest your kids ZOMG!!!".

Re:No Subject

[Anonymous Coward]

As anecdotal evidence (which as one data point, isn't worth much) I just returned my Note 7 last week and had been actively using it until then with no issue. The main decision to do so was monetary incentive benefits outweighing costs.

I believe the core problem is, as often the case, cultural. We are extremely risk adverse and have been trained to be risk adverse in all aspects of our life. Coupled with that, most people cannot assess real risk factors they deal with daily (e.g., driving) to understand just how dangerous things are comparatively. Any failure to mitigate risk, no matter how minuscule, is socially shunned by others to perpetuate this state (and to inflate egos, "well I would have NEVER done that" .. "can you believe how irresponsible").

It radiates into many aspects of our lives from what I've seen. From education (test scores, grade inflation,etc.) and investment behavior (often avoiding high risk options) to millennials taking hefty health insurance policies at early ages and constant promotion of fear mongering in the media. Yellow and false journalism is quite rampant still, as we observed in the 2016 election--and frankly on a daily basis. Wait until the US starts to get snow, it'll be the snowocalypse on every local media station and stores will be emptied of bread and milk.

Combine those factors will a poor education (including understanding of probability and statistics) and it's no wonder most people are constantly awaiting the apocalypse, and many others just itching to say "I told you so."

Re: No Subject

[Anonymous Coward]

92 reports over how long? 3 months?

Also some reports say that it's more prone after being dropped or handled roughly.

So what you will expect to see would not be a straight line curve, but an exponential increase over time as the phones wear out.

Also we're not talking about normal manufacturing defects which just disables the phone. The damages that need to be paid for property damage, trauma and injury would be magnitudes higher than the cost of the phone.

I think Samsung did the right thing and doing the right thing in the long run will pay off.

Or would you have them act like pharma companies covering up reports of detrimental side effects to protect their billion dollar drugs?

Re:No Subject

[Anonymous Coward]

Well it also became an international safety issue too as phones were catching fire on planes and cars etc which is a potential danger to others. The mass recall and discontinuation was the best course of action to cover all bases

Re:No Subject

[OneHundredAndTen]

To take a break from the rhetoric for a few moments, it is interesting to think that, even with so many Note 7s still in use, the reports of "exploding batteries" have all but evaporated.

Indeed. When something happens habitually it is not news any more.

Re:No Subject

[Alan Shutko]

I personally have to wonder if Samsung made the product recall because of a truly flawed device or if it was because of the overwhelming negative perception about the device.

They shipped software updates that limited charging to 60% of battery capacity, which might also have reduced the fires. I'm betting yes, it was a truly flawed device.

Re:No Subject

[Anonymous Coward]

> ...it certainly does show how a thing's problems only really matter for as long as media hype is able to be drawn from it.
YES!
    Such as yesterday's hyped 'reading between the lines' of some Apple news: Mainly that a staffer in the Desktop division asked Cook, after seeing new iPhones & Laptop's released, where the love was for his department. He responded appropriately & refered to APple's Desktop computer- the iMac. BUT the answer was scrutinized because Cook made no mention of the Pro models or Mini models... (which are different departments). People & media think those are Desktops. It made a lot of news for 24hrs. LOL!

Re:No Subject

[thegarbz]

it is interesting to think that, even with so many Note 7s still in use, the reports of "exploding batteries" have all but evaporated.

With some 19million units sent out world wide and a hundredish reports of fires the fact that when the number of phones is reduced by a factor of 100 that there are no more reports of fires is not interesting even in the slightest. Obvious would be a word that would be more suited.

Oneplus 3t?

[aglider]

It's available since just a couple of weeks! Yes, you can order it, but actually grabbing it requires a few more weeks...

HAHAHAHAHA

[Anonymous Coward]

I'm typing this on my....OUCH my hands!!

Alternate Note ROMs based on the Note7's ROM?

[Anonymous Coward]

Could this possibly be older notes using ROMs based off the Note 7's ROM. I am unsure how they are detecting these Note 7's, if its by IMEI, or are they looking at browser version strings? A quick browse though XDA Developers will show a couple Note 7 based roms for the Note 4

I went through 2 Note 7's

[dkone]

I loved the Note 7, it was such an awesome upgrade from my Note 3. Got the first 7, traded it back on the first recall for a temporary S7 edge which I didn't like. Traded the edge S7 back for a 'safe' Note 7. Got the second recall notice and waited until the V20 came out and traded for that. At this point my attitude toward Samsung is 'fuck Samsung'. Sure I got a $25 credit on my bill, but I also got to spend a total of about 4+ hours dicking around in the ATT store transferring and activating phones. The V20 is a very nice phone. If you are looking for a Note 7 replacement take a look at the V20.

Re:I went through 2 Note 7's

[CaptainDork]

Thank you.

I did not experience the Note 7 and your post is informative.

The other comments in this thread we closely related to

... spend a total of about 4+ hours dicking around ...

to which I can relate.

Re:I went through 2 Note 7's

[thegarbz]

. At this point my attitude toward Samsung is 'fuck Samsung'.

Forever, or just for the Note 7? If anything the Note 7 experience is more likely to keep me as a future customer. Proper and prompt recall, discounts provided, no "you're BBQing it wrong" garbage, and a company burnt is more likely to learn its lesson than one who hasn't been.

As long as the S8 has a headphone jack that is. If it truly doesn't then 'fuck Samsung'.

I'd have kept it if not for constant notifications

[DRAGONWEEZEL]

Downgrading to an S7 Edge ruined my world. (o.k. I'm being a little over-dramatic here but it did make me sad)
The note 7 screen was beautiful, and bright. Made iPhone users Jealous. It didn't scratch like my S7 (it's only 3 weeks old and has several scratches in the screen! It's in a case!)

The first one I had, I can confirm, they had a hot running phone, that battery was trash. The 2nd one was ice cold, ALL THE TIME, even fast charging, even fast charging streaming a movie over wifi, playing audio over bluetooth. My s7 Edge runs noticeably hotter. I'm not doing anything different. The battery lasted for what felt like an eternity on the note. I do hope they bring it back soon. I use my SD card extensively or I would have moved on to a Pixel, but the S7 was the next best phone for me. Maybe next time eh Samsung?