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Comcast's New Wireless Service Goes Live For Current Xfinity Subscribers (digitaltrends.com)

An anonymous reader quotes a report from Digital Trends: Comcast already pipes internet into millions of homes, and now it wants to take its service to the airwaves. In April, the media giant announced the details of a new service, Xfinity Mobile, that will compete toe-to-toe with Google Fi, US Cellular, and incumbents like AT&T and T-Mobile. Now it appears the company is in the initial stages of launching the service nationwide. If you're already an Xfinity subscriber, you can head to the company's new mobile website now to get started. The service is available in all markets in which Comcast already operates. Xfinity Mobile features an unlimited data, talk, and text plan starting at $65 a month for up to five lines ($45 per line for customers with Comcast's top X1 TV packages), or $12 per GB a month a la carte. The unlimited option has been reduced to $45 a month through July 31 for the network's first customers. A combination of Comcast's 16 million Wi-Fi hot spots and Verizon's network will supply coverage, and, as with Google's Fi technology, phones will automatically switch between Wi-Fi and cellular depending on network conditions. Xfinity Mobile customers have their choice of the iPhone, 7, 6S, and SE series, the Samsung Galaxy S8 and S7 series, and the LG X Power.Here's a good review of Xfinity Mobile.

52 comments

  1. Hooray! by American+AC+in+Paris · · Score: 4, Funny

    ...and here I was just dreaming about ways I could get even more Comcast in my life!

    --

    Obliteracy: Words with explosions

    1. Re:Hooray! by gfxguy · · Score: 1

      Seriously... after reading the summary, I just feel like cancelling everything so that I don't have to deal with any of these companies any more.

      --
      Stupid sexy Flanders.
  2. I don't want what I have with Comcast by Anonymous Coward · · Score: 0

    If I had a choice I would not have any service with Comcast. This does not interest me in the least. Why would anyone want yet another service that you had to deal with Comcast's horrible customer service?

  3. No by FrankHaynes · · Score: 1

    If Comcast is just reselling a real carrier's air time then I'll continue to try to subscribe to Consumer Cellular for much less money. Except that no matter how many different ways I tried to sign up today CC's web site landed me on an internal error page, so they are not selling anything until they fix that problem.

    Like others I don't want any more Comcast in my life. Less would be just peachy!

    --
    slashdot: A failed experiment.
    1. Re:No by Anonymous Coward · · Score: 0

      Xfinity Mobile is an MVNO of Verizon. I'd rather use Verizon.

    2. Re:No by Anonymous Coward · · Score: 0

      oh, come on. you're obviously doing something wrong. if those old fogies on tv can do it, so can you!

      if you don't need verizon's rural coverage and a different network will do.. try ting for low cost / low usage service.

  4. I've had Comcast for less than a week... by Anonymous Coward · · Score: 1

    and they've already charged me twice for two things I didn't order. The first was $89.99 for an installer to visit my place which is wrong because I didn't have anyone come out. I plugged my own cable into the wiring, and it worked. The second was for $14.99 for a self-install kit which I didn't order and their web site showed a $0 charge for that. I've already wasted nearly eight hours on the phone trying to get those charges removed. So far, I've been laughed at and called a moron for thinking I could challenge them. Yes, they have the monopoly in my area of Seattle, but that doesn't mean I have to just give into their bogus charges.

    1. Re:I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      I've been a customer of them for four months. I was supposed be be charged $0 for install and $39.99 per month. A screenshot of my order:

      http://imgur.com/a/8sO60

      The free install and $40 per month charge is clear. I was charged $89.99 for install and $59.99 per month despite the fact that $0 and $39.99 is clear as hell. They dinged my credit for refusing to pay, and Wells Fargo increased their mortgage quote yesterday by nearly 2% because of Comcast's dishonesty. Assuming I don't refinance, Comcast is going to cost me $174,000 more in interest.

    2. Re: I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      You're lucky even to be allowed Comcast service since they have the government-granted monopoly over most of the city but they aren't forced to offer service.

    3. Re: I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      Same here. Comcast ruined my credit but blame the Republicans here in Seattle for giving them a monopoly.

    4. Re:I've had Comcast for less than a week... by Anonymous Coward · · Score: 1

      > dinged my credit

      Same here. I have to take three buses each way to work which takes over two hours each way since Comcast destroyed my credit. I can easily afford a car, but I can no longer get a loan on one because of Comcast. I'm wasting over a thousand hours a year now on riding a bus versus the less than a fourth of that it would take to drive.

    5. Re:I've had Comcast for less than a week... by Anonymous Coward · · Score: 1

      I know this doesn't help your particular situation, but the property manage company I work for that has almost four dozen building in the Seattle area ignores credit problems reported by Comcast since as we've seen most of Comcast's reports are bogus. It's just amazing how Seattle has given them a monopoly over most of the city, but doesn't manage their government-granted monopoly. I still can't believe Comcast continues to get away with this.

    6. Re: I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      This. Most of Seattle can't even get cable TV because of the Director's Rules. I would love to have cable TV or Internet. Either one requires a super majority of the people in the area to vote yes. With all of the units empty due to foreclosures and foreigners, especially Chinese, that own property that aren't reachable, there's no way got get a 60% affirmative vote. That is in addition to the millennials that use their phones instead of home Internet connections so there is no way to get a vote that meets the requirements to install larger pedestals. I've lived in Seattle since 1994 and have been stuck on ISDN since then.

    7. Re:I've had Comcast for less than a week... by Cmdln+Daco · · Score: 1

      I've been a customer of theirs for almost a month now. Installation, and our house had never, ever been wired for cable before, was $60. It wasn't a flawless install because the first installer was shocked to discover our house had never been wired for cable (we live on an old county highway). The second installer came out at 2 in the afternoon on EASTER SUNDAY and pulled the line and got us working in several hours. Yes, the installer put the line in on Easter Sunday with over two hours of work and it was $60. Service is $60/mo for 75 meg, which isn't great, but it's better than the abysmal experience we were having with our zero meg (supposed to be 5) Century Link DSL.

    8. Re:I've had Comcast for less than a week... by Cmdln+Daco · · Score: 1

      Did they kill your dog, too?

      Your credit rating was so bad that an issue with Comcast tipped it over the precipice?

    9. Re:I've had Comcast for less than a week... by Anonymous Coward · · Score: 1

      Smart people ignore Comcast. I live in Seattle in a Comcast monopoly-area, but they can't offer service because of the Director's Rules. Do a Google search for "director's rules seattle," and you'll see more than a million results.. Even though they can't offer service, they still ding our credit reports. Smart people know to ignore Comcast's bogus claims on our credit reports.

    10. Re: I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      NIMBYism is the rule in Seattle so to be fair, Comcast can't offer service to even most of their monopoly area. I would kill to get faster than dial-up, but Sawant, who has a husband that works for Microsoft so thus she's anti-Internet, doesn't allow that.

    11. Re: I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      They also ruined my credit for placing an order that they couldn't complete. My city rep is Kshama Sawant, and she made most of her money from Microsoft so she is very anti-Internet so we aren't allowed faster than dial-up or ISDN access, Most of my neighbors are millennials so they care more about the speed of their phone access than their home access. It just sucks how Microsoft is fighting against faster than dial-up access at our homes.

    12. Re: I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      > Director's Rules.

      I've lived in my building for just over twenty-one years. We still don't have cable TV or Internet because we can't get past those onerous rules. I work for a Microsoft fanboi company so we have to use the Remote Desktop that they bought from Citrix that doesn't work well with slow connections. I wish I could work from home, but my dial-up connection doesn't allow that. Instead I waste over two hours each way on buses to get to work.

    13. Re:I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      So far your entire 'endorsement' of Comcast is that they showed up to install it at an agreed-to price. Hey wow, what a fucking amazing thing that is.

    14. Re: I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      Correct. The rules prevent them from offering service to most us despite their monopoly.

    15. Re: I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      This. I would kill for faster than dialup.

    16. Re:I've had Comcast for less than a week... by silverkniveshotmail. · · Score: 1

      Comcast killed my parents and are holding me hostage.

    17. Re:I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      Write a letter to the 3 credit bureaus and dispute Comcast's contentions. It's not that hard and unless you're a more complete moron than I suspect, it's worth doing for $174K

    18. Re:I've had Comcast for less than a week... by PingSpike · · Score: 1

      They only installed it on Easter Sunday. Even comcast usually requires a month before all your bogus charges show up.

    19. Re:I've had Comcast for less than a week... by 110010001000 · · Score: 1

      Ignore this guy. He is a Seattle troll who claims he can only get ISDN/dialup. Apparently he has some beef with someone on the city council over "Directors Rules" (whatever that is). he just replies to himself over and over again in the same thread. Probably psychotic.

    20. Re:I've had Comcast for less than a week... by Anonymous Coward · · Score: 0

      I'm having a hard time believing you. For $174K, I'd have a lawyer knocking on Comcasts door for fraud. I think most people would. Also, things only ding your credit score once they go to collections, that's usually more than 4 months.

  5. The power of greed by mi · · Score: 1

    Is it not amazing, what the sheer power of KKKorporate greed can do to improve service-offerings and lower prices? For everyone — including the poor, the women, and the children?

    That just wouldn't do — we must demand some reasonable regulation to put an end to these developments!

    --
    In Soviet Washington the swamp drains you.
    1. Re:The power of greed by Anonymous Coward · · Score: 0

      Last I checked women aren't helpless souls. Stop stereotyping them as such.

  6. Don't care. by roc97007 · · Score: 3, Informative

    I'm sorry, if Comcast was offering superfast wifi for almost nuthin', I'd still not take them up on it. Doing business with Comcast was such a horrible experience the first time, I can't see myself ever voluntarily buying anything from them again. The very idea makes my skin crawl. Back in the day, I went back to DSL to get away from them. (Later, the local phone company put in fiber, and I've been happily comcast-free ever since.)

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    1. Re:Don't care. by Anonymous Coward · · Score: 0

      do you actually think that ATT is better?

    2. Re:Don't care. by roc97007 · · Score: 1

      do you actually think that ATT is better?

      Wait, what? Oh, my dear fellow, are you in Uverse territory? Ok, yes, there may be things worse even than Comcast. Although I think ATT is easier to talk to.

      No, sorry, It was Verizon here, until they sold off the fiber business a few years back to some local company, I think as part of a deal to become Comcast's favored wireless provider. I see that's worked out really well....

      The full story was, started with dialup, went to ATT Cable Modem, ATT sold the business to Comcast, service was the worst I've ever experienced -- even worse than TCI Cable, which is saying something. So for a short time I went to Verizon DSL (something like 750 Kbits down at the time) then to Speakeasy at 1.5 Mbits for awhile, then Verizon strung fiber and I switched to that (5/2, or something like that?) then Verizon sold the business to Frontier. I now have the lowest tier at Frontier, 30/30 which is fine for anything practical. About once a month the Comcast salescreature comes by and tells us that the only chance of us keeping cable TV is to switch to them (at a low low introductory price) because Frontier is dumping television. Which I think is a flat out lie, but it doesn't really matter, because, ...cm'ere for a moment ... see that? On the roof. It's called an antenna. AnTenNa. It gets TV magically from the very air around us. (Not to mention netflix, and hulu... who really watches cable TV anymore?) Really, the guy was very rude. But you'd expect that, from Comcast.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    3. Re:Don't care. by SuperKendall · · Score: 1

      do you actually think that ATT is better?

      I don't but I *know* T-Mobile is better. MUCH better.

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
  7. Deal breaker: international coverage by Guillermito · · Score: 2

    One of the nice things about Google Fi is that you get international data coverage at the same rates as in the US. So you can use your phone abroad freely and be sure you won't be incurring in outrageous charges. No more hunting for local prepaid SIM cards, no more changing your number. You're connected 100% of the time. It's one less thing to worry about while you travel.

    On the other hand, according to the Xfinity FAQ "Using your phone while abroad (for calls, texts, or data) can lead to data roaming fees, which can add up in a hurry."

    So thanks, but no thanks.

    1. Re:Deal breaker: international coverage by rahvin112 · · Score: 2

      I'm not sure how they can even compare this to Fi. Fi is $20 a phone for all you can eat Phone and SMS and $10 a Gig for data flat rate with credit back for any unsed data. What Comcast is attempting to offer here is the same bullshit marked up service that ATT, Verizon, Sprint and T-Mobile are selling. It's not competitive and I predict it will be dead in 2 years.

    2. Re:Deal breaker: international coverage by Anonymous Coward · · Score: 0

      I'm actually already using this (I'm a Comcast employee, we had an opportunity to try it one month early, but no other gimmicks or special pricing deals or anything). I switched from Verizon where I had a single phone with 2GB data package that included a new phone monthly payment. My monthly Verizon bill was $105. My Comcast bill (which included another new phone payment) last month was $53.60, and I'm still on Verizon's network. So, it cut my bill in half and I got a new phone out of the deal.

    3. Re:Deal breaker: international coverage by Anonymous Coward · · Score: 0

      Yeah, I use Fi and saw that and was thinking "wow, worse than Fi, and more expensive. What a deal! /sarcasm".

    4. Re:Deal breaker: international coverage by b0bby · · Score: 1

      For $35 a month you can get Cricket (AT&T towers) with 4GB data (128kbps unlimited after that, no overages) and use any unlocked GSM phone you want, or get one of theirs, no contract. I have wifi usually available, so I never use more than 2GB a month, YMMV. But the service is good, and the price/hassle/value balance seems pretty optimal to me.

  8. Not a great idea! by Anonymous Coward · · Score: 0

    As if Comcast internet wasn't janky enough, they want to be providers for mission-critical cellphone work?

    *blows raspberry* Yeah right!

  9. Comcast Hypocrisy by Anonymous Coward · · Score: 0

    The only reason they can do this is because the telecomms are forced to allow MVNOs (mobile virtual network operators) to resell the cell service (at certain fixed rates, I believe).

    If everything were fair, Comcast should be forced to allow small ISPs to connect to their network at certain fixed rates.

    1. Re:Comcast Hypocrisy by Anonymous Coward · · Score: 0

      So why don't you startup a small ISP, resell access to Comcast without permission, get sued, take your case to court, win, and set a precedent that says Comcast should be forced to allow small ISPs to connect to their network.

  10. Comcrap by Anonymous Coward · · Score: 0

    finding innovative new ways to lower the bar.

  11. Funny timing by TheOuterLinux · · Score: 1

    Because surely this has nothing to do with Net Neutrality...shocking.

  12. Who the heck by Anonymous Coward · · Score: 0

    Who the heck signs up for $45 a line when five devices is only $65? I'm one person and I have three devices, and I assume most people have either a tablet or watch.

    "Xfinity Mobile features an unlimited data, talk, and text plan starting at $65 a month for up to five lines ($45 per line for customers with Comcast's top X1 TV packages), or $12 per GB a month a la carte."

    Weird.

    1. Re:Who the heck by 93+Escort+Wagon · · Score: 1

      Who the heck signs up for $45 a line when five devices is only $65? ... "Xfinity Mobile features an unlimited data, talk, and text plan starting at $65 a month for up to five lines ($45 per line for customers with Comcast's top X1 TV packages), or $12 per GB a month a la carte."

      The sentence in the summary (and TFA) was badly constructed. The cost is $65 per line unless you are a X1 customer - then it's $45 per line.

      Comcast's pricing never ceases to amaze me. I'm a Comcast cable customer, and for a long time I routinely got these advertisements trying to get me to buy this thing called "Triple Play" where you add an IP voice line to your cable TV and internet. The price for the IP voice line was something like $70-80 after you got out of the "discount" period... and even the "discount" price was something like $40!

      Incredible!

      --
      #DeleteChrome
    2. Re:Who the heck by Anonymous Coward · · Score: 0

      You're misunderstanding. It's $65 or $45 dollars per line for unlimited data/talk/text. I'd think it was 2009 at those prices but I'm sure there's someone out there with enough brain damage to think that's a deal.

    3. Re:Who the heck by jbwolfe · · Score: 1

      Long time angry customer of Comcast here. Just went to their website to see how I could lower my bill. It is impossible to find a price on anything for existing customers (unless you want to increase your bill!) ABSOLUTELY no value in anything except bundled services and the difference between 2, 3, and 4 is maybe 20% at most. I'd really like to remove phone service but that would save me maybe $10 unless they put me on a "special" 24 month contract. Love the product, but sincerely hate the company. Wish I had an alternative but I'm using customer owned equipment that necessitates cable vice IPTV. Did I mention how much I hate Comcast?

      --
      Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
  13. Deal breaker by 110010001000 · · Score: 1

    You have to buy a new phone/device in order to sign up.

  14. Adds in my /. Its more common that you think. by WorkingDead · · Score: 1

    A Comcast add in my /. feed?!?

    Bad dog! You go outside!

  15. Project Fi is a Better Deal by TheMiddleRoad · · Score: 1

    Unless you use a ton of data, which I don't, Project Fi is a much better deal. 95% of the time, my wife and I are on wifi networks. We're either at home or work or a place with wifi. We end up using about 1 gig a month total between us, which leaves us a whopping ~$55 bill each month. I suppose if you're stuck on mass transit for hours on end, this is a good deal. Otherwise, I don't see it.

  16. You have to lease a phone from them. by Anonymous Coward · · Score: 0

    Just had a chat with their customer service folks. No transfer of existing devices. It was a deal breaker for me. They gave me a link to sell my phone and told me the only way was to lease a phone from them. Thanks but no thanks.