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Report Reveals In-App Purchase Scams In the App Store (macrumors.com)

In a Medium article titled How to Make $80,000 Per Month On the Apple App Store, Johnny Lin uncovers a scamming trend in which apps advertising fake services are making thousands of dollars a month from in-app purchases. The practice works by manipulating search ads to promote dubious apps in the App Store and then preys on unsuspecting users via the in-app purchase mechanism. MacRumors reports: "I scrolled down the list in the Productivity category and saw apps from well-known companies like Dropbox, Evernote, and Microsoft," said Lin. "That was to be expected. But what's this? The #10 Top Grossing Productivity app (as of June 7th, 2017) was an app called 'Mobile protection :Clean & Security VPN.' Given the terrible title of this app (inconsistent capitalization, misplaced colon, and grammatically nonsensical 'Clean & Security VPN?'), I was sure this was a bug in the rankings algorithm. So I check Sensor Tower for an estimate of the app's revenue, which showed ... $80,000 per month?? That couldn't possibly be right. Now I was really curious." To learn how this could be, Lin installed and ran the app, and was soon prompted to start a "free trial" for an "anti-virus scanner" (iOS does not need anti-virus software thanks to Apple's sandboxing rules for individual apps). Tapping on the trial offer then threw up a Touch ID authentication prompt containing the text "You will pay $99.99 for a 7-day subscription starting Jun 9, 2017." Lin was one touch away from paying $400 a month for a non-existent service offered by a scammer. Lin dug deeper and found several other similar apps making money off the same scam, suggesting a wider disturbing trend, with scam apps regularly showing up in the App Store's top grossing lists.

48 comments

  1. Don't Forget Apple's Cut by Anonymous Coward · · Score: 0

    Don't forget Apple's commission on all of those sales, which is yuuuuge. Apple is a willing participant in these scams.

    1. Re:Don't Forget Apple's Cut by Anonymous Coward · · Score: 1, Interesting

      The whole point of the walled-garden, aka App Store, is to prevent exactly this sort of thing. The fact that this sort of thing is able to exist for more than 5 minutes simply shows that Apple is perfectly willing to take its 30% commission and turn a blind eye to scams.

    2. Re:Don't Forget Apple's Cut by ColdWetDog · · Score: 1, Insightful

      The whole point of the walled-garden, aka App Store, is to prevent exactly this sort of thing. The fact that this sort of thing is able to exist for more than 5 minutes simply shows that Apple is perfectly willing to take its 30% commission and turn a blind eye to scams.

      Hyperbolic much?

      What happens to you when you encounter a real problem like when you forgot to buy Doritos at the store?

      --
      Faster! Faster! Faster would be better!
    3. Re:Don't Forget Apple's Cut by Anonymous Coward · · Score: 1

      He's right though. There's a point where an obvious scam is so blatant and easy to detect that you have to start going up the chain with a length of rope.

    4. Re:Don't Forget Apple's Cut by Plumpaquatsch · · Score: 2

      Don't forget Apple's commission on all of those sales, which is yuuuuge. Apple is a willing participant in these scams.

      Yeah. Of course Google also makes 30% on all in-app scams on the Playstore. This adds up.

      --
      Of course news about a fake are Fake News.
    5. Re:Don't Forget Apple's Cut by Dogtanian · · Score: 1

      The whole point of the walled-garden, aka App Store, is to prevent exactly this sort of thing. The fact that this sort of thing is able to exist for more than 5 minutes simply shows that Apple is perfectly willing to take its 30% commission and turn a blind eye to scams.

      Hyperbolic much?

      Doesn't look particularly hyperbolic to me. Looks like a reasonable- if sceptical- conclusion, given the evidence. Honestly, you can disagree with it, but it doesn't seem overly "hyperbolic" given Apple's power over their curated app store.

      What happens to you when you encounter a real problem like when you forgot to buy Doritos at the store?

      What's the point you're allegedly making here? That such things are a "Mom's basement dweller" problem?

      It's 2017. We're long past the "Internet is for nerds era". We're even long past the point where we have to point out that this is no longer the case... every man and his dog, and "Mom" herself has an Internet-connected smartphone these days. This appears to be a scam targeted at these less tech-literate users.

      You're suggesting it's not a problem that one of the largest smartphone manufacturers doesn't appear to be doing enough to stop obvious scams that it should be in their power to police- within their walled-garden app store (as OP suggests, this is allegedly the whole point)?

      This is barely even a "first world problem" any more. iPhones may arguably still be first world luxuries, but lower-end Android smartphones and the like are being pushed in developing countries, and such issues are no longer solely the concern of rich nerds with their playthings.

      So, yeah. What was your point? Or was it just a bit of disingenuous shaming combined with the barely-veiled "basement nerd" cliche in order to shut down the argument without actually saying what was wrong with it?

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      "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
  2. SandBoxing Doesn't Obviate AV by Luthair · · Score: 1

    I'm not a fan of anti-viruses, but sandboxing doesn't actually prevent a viruses just makes it more difficult as someone needs to break the sandbox. Though it also means a well behaved AV wouldn't be able to function as it wouldn't have access outside the sandbox.

    I guess this is the level of technical knowledge we get by allowing tech blogs on Slashdot.

    1. Re:SandBoxing Doesn't Obviate AV by mentil · · Score: 1

      True, but sandboxing DOES prevent an antivirus app from interacting with (i.e. quarantining/removing) viruses that exist outside of the app. Therefore, unless it roots your phone, it's useless. Apps that root your phone are forbidden in Apple's App Store, I'm pretty sure.

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
    2. Re:SandBoxing Doesn't Obviate AV by mentil · · Score: 1

      Nm, should've read your post more carefully. Heh.

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
  3. So where are Apple's App Screeners by Anonymous Coward · · Score: 0

    Down in the cafeteria?

    1. Re:So where are Apple's App Screeners by Anonymous Coward · · Score: 0

      they're over at the bank depositing their 30%

    2. Re:So where are Apple's App Screeners by Anonymous Coward · · Score: 0

      they're over at the bank depositing their 30%

      Considering that those apps have already been shut down and 100% refunds have already been made, no depositing is going on. Even walled gardens get weeds that require tending.

    3. Re:So where are Apple's App Screeners by Anonymous Coward · · Score: 0

      Really? Where'd you read this from?

  4. Not a scam by lucm · · Score: 1

    The practice works by manipulating search ads to promote dubious apps in the App Store and then preys on unsuspecting users via the in-app purchase mechanism

    That's not a scam, that's a business model.

    --
    lucm, indeed.
    1. Re: Not a scam by mspohr · · Score: 1

      iPhone users really appreciate this "service"

      --
      I don't read your sig. Why are you reading mine?
  5. Go Tim Go! by Anonymous Coward · · Score: 0

    Courage to innovate... and not bother keeping an eye on your walled garden.

    Heckuva job Timmay!

  6. One word by markdavis · · Score: 1

    "Darwin"

    1. Re:One word by mentil · · Score: 1

      When irate victims kill the scammers, or when the former die penniless in a gutter, leaving only smarter people? A sucker is born every minute so I don't think they'll ever die out; it's not like scams are new.

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
  7. Only apps can app apps! by Anonymous Coward · · Score: 1, Funny

    This just makes this app even appier by forcing you to give up your LUDDITE money!

    Apps!

    1. Re: Only apps can app apps! by Anonymous Coward · · Score: 0

      At least you are on topic with the actual article.

  8. Back in the 90's... by magusxxx · · Score: 1

    This guy put out an app which would on-the-fly rewrite your memory on a Macintosh. It would defrag it to free up space and reduce the risk of crashing. You could actually watch the results in the About Mac window. Well, it seem that the 'free space' was achieved by the app itself closing! *laugh* Free for 7 days and then pay $5 to unlock it permanently. Lucky for me, I always wait for an update or two before plopping down the cash for software. --- Fast forward to today. This makes me wonder how many times has the program been updated. And how many versions of the iOS has this worked under. Because putting out a coin flip app that's here-today-gone-tomorrow is one thing. A scam which lasts the test of time is another.

    --
    Care killed the cat, but satisfaction brought it back.
    1. Re:Back in the 90's... by GerbilSoft · · Score: 3, Informative

      "Memory optimizers" have been a thing on Windows for several decades. They all work the same way: they force everything out of memory and into swap. It makes it *look* like you have tons of free memory, but then everything grinds to a halt as it's swapped back in.

      https://www.howtogeek.com/1714...

    2. Re:Back in the 90's... by Anonymous Coward · · Score: 0

      While that is true on Windows, on MacOS versions before OSX memory optimizers like OptiMem work by enabling dynamic memory usage. For example, suppose you are on MacOS 7.5.5 or 8.1 and work with word documents between a few kilobytes and 3 megabytes in size. Normally you would have to set word's memory allocation to be at least 3MB and thus it would always take up that amount of RAM whether it needed it or not. But with something like OptiMem, you can set word to use a minimal amount of ram on startup and only take what it needs later.

    3. Re:Back in the 90's... by Anonymous Coward · · Score: 0

      Actually, there were Mac memory optimizers that did work, but all they did was enable dynamic memory allocation which is something Windows had even in version 3.1. Without a memory optimizer if you got a large email attachment or wanted to work on a large document, you would have to close the program, go into the properties menu, change the ram allocation, start up the program again, save the attachment/work on the document, close the program, and then go in the properties menu to change the ram allocation back down so it doesn't waste so much ram doing nothing.

  9. Apple needs some sort of AI by Sebby · · Score: 1

    or some machine learning thing of some sort. (Totally borrowed from this comment because it's soooooo spot on!).

    --

    AC comments get piped to /dev/null
  10. If you're paying for apps, you're doing it wrong. by Anonymous Coward · · Score: 0

    The number of apps worth paying for are vanishingly small. A handful of productivity apps might be worth paying for, but the most important ones from Google and others are free. Games are rarely worth paying for due to the limited interface (console or desktop are much better platforms).

    I'm not sure why anyone would willingly enter sign into a payment prompt for such a thing. Only young children could fall for that (see Smurfberries).

  11. And Apple takes 30% by thesjaakspoiler · · Score: 1

    for each purchase. Unless they go over 100,000$ then Apple settles for less.

  12. Manual review by Anonymous Coward · · Score: 0

    Apple needs to establish a policy of re-reviewing, after the initial approval, all apps that exhibit unusual upward trends in the Top Grossing categories. They could use machine learning to "red flag" suspect apps, but then a human needs to take a closer look at the app itself to determine if it is legitimate or a scam. Given the large volume of apps submitted by developers for the App Store, it is inevitable that some bad ones with slide through the cracks. However, there is no good reason why a scummy app like this one was allowed to break into the Top 10 without showing up on Apple's radar.

  13. Badoo dating apps by Anonymous Coward · · Score: 0

    They own Hot or Not, Blendr, Badoo, and probably others. It all pulls from the same servers but I suspect people are paying for each one. It's clever, but a scam. Probably legal though.

  14. There is more than one app store by Harold+Halloway · · Score: 3, Insightful

    An appeal to Slashdot eds: this is the second story in a few days in which the headline simply refers to 'the app store', as though there is only one app store in the world. Reading further in both cases indicates that it is the Apple app store that is being referred to. As there are some (many?) of us who don't use and are not interested in Apple products, would it be unreasonable to ask that you identify precisely which app store is being referenced in the story?

    1. Re:There is more than one app store by Anonymous Coward · · Score: 1

      App Store is the literal name of Apple's app store, same way Google's is called Google Play. If it said app store you would have a point, but it says App Store.

    2. Re:There is more than one app store by Anonymous Coward · · Score: 0

      There are many app stores, but there is only one App Store.

    3. Re:There is more than one app store by angel'o'sphere · · Score: 1

      The articke is clearly tagged as #apple, the source is macrumours.com (written below of the headline), besides the number of posts is the iOS icon.
      What do you want more? I'm not aware of another app store anyway, the other 'appstores' have different names like "google play store"

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
  15. Apple's conflict of interest & moral hazard by swb · · Score: 1

    Apple has a conflict of interest and a moral hazard. They get a cut of the in-app purchase revenue and also have a broader interest in the "app economy".

    The mostly legitimate side of this is providing app vendors with additional revenue (raising the effective price of an app above $0.99) and the ability to sell a single app with additional features they can upsell.

    Personally, I think this is an awful model for consumers as it leads to misleading app store descriptions -- yes, they will show in-app purchases, but you have to dig a little to find out what they are before you buy the app and sort out if the the app you're looking at actually does what it describes without being a $10 app.

    But worse, I think it encourages a scam-oriented system ripe for abuse. We've already seen the children's game category use it this way and Apple only slowly make it more difficult for kids to buy in-app advantages often necessary to succeed in games.

    1. Re:Apple's conflict of interest & moral hazard by coofercat · · Score: 1

      Apple removed the I Am Rich app (https://en.wikipedia.org/wiki/I_Am_Rich), without official response, by presumably because it was somewhat unbecoming for a nice app store like Apple. Thus, they should be removing this sort of thing too - unless it demonstrably does actually do some useful anti-virus function, then they should remove it. If it does actually do something of some use, then I guess we can argue that it's dramatically over-priced, but that's about all.

      The tight-rope Apple has to walk is "remove too many and lose revenue" versus "remove too few and be seen as a dangerous place, and lose revenue". The former has a far smaller PR fallout that the latter, although requires a bit more effort on their part.

    2. Re:Apple's conflict of interest & moral hazard by Anonymous Coward · · Score: 0

      they should be removing this sort of thing too

      Already done, and refunds issued. Someone had a late night.

  16. Walled Garden != Immunity From Stupid by Shoten · · Score: 1

    The App Store is a marketplace. First and foremost, that is its purpose.

    The mandate that it be used as an exclusive avenue for applications supports a broader cybersecurity model. Note that it's not a "security" model, which is potentially broader...it's a "cybersecurity" model. It's not a social solution, and won't protect you from apps that are overpriced, poor in functionality, overstated in their benefit, etc. It's not a "Good Housekeeping Seal of Approval" for apps. It's not a mechanism to prevent lies of scams of a sort that are non-technical in nature, either. Yes, Apple will help out as they can, and pull out apps when they see this kind of thing going too far. But even that is a "best effort" kind of thing, and there are no technical measures that work very well at detecting such issues.

    The best they can do is mandate and enforce a standard for in-app purchase notifications (which they do) so that you'll be able to see, in normal print, that you're about to pay $99/week for something. If you're enough of a fucking moron to still go forward with it, that's on you.

    --

    For your security, this post has been encrypted with ROT-13, twice.
  17. Wrong! by DidgetMaster · · Score: 1

    If you are paying for software or content you are doing it right. People who make software, music, movies, or other things we want to use actually want to get paid for their work (imagine that). If no one is willing to actually pay for the stuff they use, the creators have to turn to other sources of revenue. Your app (or web page, or movie, or...) has to be loaded with ads or other 'revenue generators', instead of just focusing on providing you with great value that you are willing to pay for.

    1. Re:Wrong! by JonnyCalcutta · · Score: 1

      Personally I don't pay for things I don't use, so in that regard the OP is spot on.

    2. Re:Wrong! by DidgetMaster · · Score: 1

      Nobody suggested you should buy things you won't use. The OP said "If you are paying for apps, you're doing it wrong". I assume he meant apps that he would actually use. Try again.

    3. Re:Wrong! by JonnyCalcutta · · Score: 1

      OK, I'll try again :). The OP didn't say anything about taking things without paying, that is your interpretation (you even said it yourself - "I assume he meant..."). They only said that apps aren't worth paying for - not that you should take them anyway.

      Anyway, it was a flippant remark and to be honest I'm totally with you in that I'd much rather pay a fair price for an app than put up with micro-transactions or ads or whatever. On the other hand since most apps are utter crap the creators deserve nothing.

  18. it pays to think like a criminal by tatman · · Score: 1

    I was originally going to say "It pays to think like a criminal and wish I had thought of that idea" :( sure would be nice to have that kind of income. but, alas what little morals I have said "no that's wrong".

    On a more serious side, though....if you can think like a criminal, it might help spot fraudulent activity like these app scammers. And avoid getting scammed.

    --
    I've always said English was my second language. Had Romeo and Juliet been written in C, I might have understood it.
  19. It is a good idea to... by Anonymous Coward · · Score: 0

    ...disable in-app purchases on your mobile account anyway unless you have a specific reason for leaving it enabled. I recently discovered what might have been bad programming, but it also could have been fraud. Back in 2008 I bought my first android device, the G1, and a year later in 2009 I went on a long distance trip to see the U2 360 tour as they were not coming to my town. Google Maps was in it's infancy, and was not super accurate. So, I purchased a third party GPS application. I used it for the trip, and then uninstalled it as it was a 30 day trial after which there was a 5.99 a month fee. Well long story short the app had been charging me 5.99 a month since 2009, and I didn't catch it till recently when I was looking at my bill detail for a different reason. Now my carrier refunded me all the charges back to the day I uninstalled the app. However, not everyone is going to get that lucky so beware.

  20. Could be money laundering by Tyrannosaur · · Score: 2

    I started reading/describing this article to an accountant friend of mine, and she immediately said, "I am willing to bet money it is a money laundering scheme"

    While I doubt that *all* of these types of apps are a laundering scheme, it makes sense: buy a whole bunch of itunes gift cards, and launder it through the app store. The cut that apple takes? Eh, not that much when you consider the efficiency of other laundering schemes. And as a bonus, you might also get some money on the side from stupid people also installing your app.