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A Glitch Stole Christmas: S.C. Lottery Says Error Caused Winning Tickets (npr.org)

An anonymous reader shares a report: The South Carolina lottery game is called Holiday Cash Add-A-Play, and the rules are pretty simple: Get three Christmas tree symbols in any vertical, horizontal or diagonal line, and you win a prize. Monday was Christmas, and some folks in the Palmetto State were feeling jolly. "I don't play the lottery that much," Nicole Coggins of Liberty, S.C., told local NBC affiliate WYFF. "Every once in a while, I'll buy a Powerball ticket, but something told me to buy a lottery ticket." She paid an extra dollar to add a play. The ticket was a winner, and she was excited.

The station says that as word got out about the sudden proliferation of winning tickets, a frenzy ensued. One store manager told WYFF that "it was crazy" as people hurried to buy the tickets. But the Christmas miracle was too good to be true. The South Carolina Education Lottery says a programming error in its computer system vendor is to blame for so many winning tickets. "From 5:51 p.m. to 7:53 p.m., the same play symbol was repeated in all nine available play areas on tickets which would result in a top prize of $500," the lottery said in a statement Wednesday. "No more than five identical play symbols should appear for a single play. As soon as the issue was identified, the Add-A-Play game was suspended immediately to conduct a thorough investigation."

113 comments

  1. State should honor the tickets by Anonymous Coward · · Score: 2, Insightful

    The state should honor the tickets and not welch. If it was caused by an error, then the state should sue the manufacturer of the tickets for damages.

    1. Re:State should honor the tickets by rwven · · Score: 0

      There wouldn't really be any damages. The winnings are determined by the number of people who won. If almost everyone won, the winnings would be very small per person. The actual payout by the lottery wouldn't really be any larger overall.

    2. Re:State should honor the tickets by ShanghaiBill · · Score: 2, Interesting

      The state should honor the tickets and not welch.

      Just to be clear: You are saying the taxpayers should pay for this, and funds should be diverted from paying for schools and road repairs.

      Since these lotteries have fine print legalese that lays out what happens in the case of a printing or programming error, there is no legal obligation to honor the tickets. Since most people that bought the tickets did so after they were aware of the error, there is no moral reason to pay up either.

    3. Re:State should honor the tickets by networkBoy · · Score: 2

      not in this case. This is more akin to a scratcher, except it's generated at purchase instead of pre-gen'd and bundled.
      I'm pretty sure that the best outcome is a refund and possibly a token payout to all purchasers of error'd tickets.

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    4. Re:State should honor the tickets by Lothsahn · · Score: 3, Insightful

      This was a fixed-price lottery ticket, not a jackpot style scenario. Payout was $500 per ticket.

      People the article interviewed went and bought tons of tickets, seeing that most were winning. The article cited winners of $18,000 and $10,000 complaining that they were worried they would lose their winnings. I think after you win 36 times, mostly in a row, you know something is up, and you may not win the full $18k.

      But they should still win at least the first $500, IMO.

      --
      -=Lothsahn=-
    5. Re:State should honor the tickets by networkBoy · · Score: 1

      I agree with you.
      I think the best course of action is to refund the purchase, then offer either a small cash payout of good will (noting at the same time said fine print) or a larger credit payout towards future plays.
      In fact, knowing how lotteries work they could offer to pay out everyone at face value in credit and they'd likely regain virtually all of the spent funds.

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    6. Re:State should honor the tickets by rwven · · Score: 1

      Ah, gotcha. I should have done a better job of RTFA.

    7. Re:State should honor the tickets by haruchai · · Score: 1

      How convenient.
      How do we know if previous programming errors resulted in lower numbers of winning tickets in the past?

      "funds should be diverted from paying for schools and road repairs"
      Obligatory John Oliver - https://www.youtube.com/watch?...

      --
      Pain is merely failure leaving the body
    8. Re:State should honor the tickets by Anonymous Coward · · Score: 1

      Just to be clear: You are saying the taxpayers should pay for this, and funds should be diverted from paying for schools and road repairs.

      No. I am saying that the state should honor the tickets, and if the state has a problem they should sue the manufacturer of the tickets. Two sentences!

    9. Re:State should honor the tickets by Train0987 · · Score: 5, Insightful

      Disagree. If they played by the rules all those tickets should be valid. They weren't exploiting anything and the wins weren't a result of a malfunction (a programming error is not a malfunction, the game worked as implemented). If this had happened in a casino the state gaming commission would force them to pay all winners.

    10. Re:State should honor the tickets by Train0987 · · Score: 3, Informative

      I am not aware of any fine print on lottery tickets excluding wins based on "programming error". The programming defines the game and any error is not the fault of the player.

      Your bit about taxpayers paying for this is false as well since the winning are paid from lottery revenues. The lottery exists as a way to fleece (double-dip) taxpayers in the first place. It would cost taxpayers much more if people stopped playing the lottery because the state can arbitrarily rescind winnings.

      Which brings another point: most people cash out winning tickets immediately. How will they claw back the money already paid?

    11. Re:State should honor the tickets by Lunix+Nutcase · · Score: 1

      Disagree. If they played by the rules all those tickets should be valid.

      You mean the same rules that say that such malfunctions invalidate these tickets? Oops...

      They weren't exploiting anything and the wins weren't a result of a malfunction (a programming error is not a malfunction, the game worked as implemented).

      Except a programming error is the very definition of a malfunction.

      If this had happened in a casino the state gaming commission would force them to pay all winners.

      No it wouldn't. You clearly know nothing about how casino gaming works. Machines clearly state in their rules that malfunctions invalidate all plays and any big payouts are also subject to verification before a casino will pay out. No casino is required to payout a prize due to a gaming machine malfunction.

    12. Re:State should honor the tickets by Lunix+Nutcase · · Score: 1

      I am not aware of any fine print on lottery tickets excluding wins based on "programming error". The programming defines the game and any error is not the fault of the player.

      Yes, and that programming can have errors which will invalidate the payouts. This is the party of pretty much every lottery system in existence. You not really this ignorant are you?

    13. Re:State should honor the tickets by Train0987 · · Score: 5, Informative

      A programming error is NOT a malfunction. The machine worked exactly as it was rogrammed to. That is by definition not a malfunction.

      P.S. I work in the industry and NO casino would get away with this. If a video poker machine or Keno game was programmed incorrectly the gaming commission would force a payout. Sure the casino can take the machine offline and prevent future plays but existing winners would eventually be paid.

    14. Re:State should honor the tickets by Jason1729 · · Score: 1

      It's fixed dollar prizes.

      But there's the usual boilerplate rules like it's their sole discretion to validate winning tickets.

    15. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      Just to be clear: You are saying the taxpayers should pay for this, and funds should be diverted from paying for schools and road repairs.

      To be even clearer, he is not saying that. He is saying that the manufacturer of the tickets should pay for it.

    16. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      So, what happens when there's a programming error and nobody wins?

      "It goes into the state coffers" and pays for what, exactly? Tell me the story about the time when the lotto error reduced taxes or paid for some public facilities that were really needed. Doesn't happen. Budget Surplus? Spend that before the next admin on favored businesses! The money ends up in someone's pocket.

      Understand, if this was a private business engaging in gambling that made a programming mistake or error, the casino would be out the money, because a deal is a deal, the courts make you honor your word, and if you add weasle words in there, then every slot-jockey would be sueing and getting their money back. The only reason why they get away with this is, it's the government. Therefor, we have now thoughtfully entered a magical realm of unicorns and pixies where acting with honesty and integrity somehow doesn't affect your reputation because you are God.

      The Bigger question is why a government is involved in legalized gambling to raise tax revenues to begin with. That one reeks of "we're on the verge of bankruptcy".

      Strange game, the only way to win seems to be not to play.

    17. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      "Malfunction voids all pays and plays"

      Standard language on all slot machines and lottery tickets.

    18. Re:State should honor the tickets by Train0987 · · Score: 1

      Programming errors do not invalidate a win since it is human error and not an equipment malfunction.

      Have personal insults ever helped you win an argument?

    19. Re:State should honor the tickets by Alan+Shutko · · Score: 1

      Well, apparently you can get away with this in New York, New Mexico, and lots of other places.

    20. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      I think after you win 36 times, mostly in a row, you know something is up, and you may not win the full $18k.

      That really does make a certain amount of sense. I'm not disagreeing with it. But by the same logic, does it not make an equal amount of sense (however much that may be) to say this?

      I think after you lose 36 times, mostly in a row, you know something is up, and you may not lose the full purchase price of 36 tickets.

      Right? I mean, seriously: that's just as valid, isn't it?

      I think what everyone overlooks, is that gambling is deeply stupid. The entire point is to be unfair! But say the state argues in court that they shouldn't have to pay their gambling debt. They have to argue based on how unfair the gambling is intended to be . "Your honor, it would be fair if we had to pay our debt, and we didn't intend to be fair, so we think the correct judgement would be for us to unfairly get out of our debt." Seriously, that really is what the state's position has to be, isn't it? They made a mistake, just like how the people who buy the tickets are also making mistakes by doing something as stupid as buying them, even though everyone knows the expected average payout will always be less than you pay for the tickets.

      The system requires people making mistakes.

      That's why I think though gambling should be legal, our government should never be involved in it at all. It's one thing for a casino to go to court and shamelessly argue that their business tries to be unfair and that's why they shouldn't have to pay (it's disgusting, but it's also something everyone accepts) but for our governments to go to court and advocate for unfairness is offensive. Maybe the voters who support government gambling should have it end up biting them in the ass and costing them more money than it makes. Fuck you guys. If not, then you have to accept you are using government for unfairness. Is that why we formed government?

      Fuck, gambling is so fucking stupid. Stop doing this shit, people.. and governments!

    21. Re:State should honor the tickets by Train0987 · · Score: 1

      All three of those examples are machine malfunctions. Human error is not a machine malfunction. A programming blunder is a human error, not a machine malfunction.

    22. Re:State should honor the tickets by Desler · · Score: 1

      Except there have been multiple high profile stories of casinos refusing to payout for software bugs. Not a single one has involved the casino getting in trouble. Even ones that involved the Nevada Gaming Control Board which has some of the most hardass regulations of any gaming commission. If you’re really in the industry and that ignorant then... sow...

    23. Re: State should honor the tickets by kenh · · Score: 1

      No. I am saying that the state should honor the tickets, and if the state has a problem they should sue the manufacturer of the tickets. Two sentences!

      The state lottery machines 'manufactured' the tickets, putting the taxpayers back on the hook for the 'winnings'...

      --
      Ken
    24. Re:State should honor the tickets by Immerman · · Score: 3, Informative

      Lets try this in a different context, shall we?

      When an airbag fails to deploy because of a poorly manufactured part, that is not a malfunction - the part is working exactly as it was manufactured to do - the laws of physics allow no other outcome. Or perhaps the design itself was flawed - still not a malfunction, it is working exactly as designed.

      Or maybe, just maybe, the fact that you were thrown through the windshield is evidence that the safety system malfunctioned, since it functioned as designed and implemented, but not as intended?

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    25. Re:State should honor the tickets by Desler · · Score: 1

      So basically you’re using a definition that doesn’t match the rest of the world. Fine here: https://vegasinc.lasvegassun.c...

      A casino executive said the machine had a software error and mistakenly displayed a jackpot amount in excess of what Casinos Austria is even allowed to pay. Officials told Merlaku that there was a glitch in the machine and blamed the manufacturer for the problem. Merlaku was offered a free meal and $100 instead.

      So according to you a “software error” is not a malfunction so now please do show me where this casino got in trouble with the state gaming commission. Oh wait, they didn’t and eventually both parties came to a civil settlement far below the jackpot malfunction.

    26. Re:State should honor the tickets by Immerman · · Score: 1

      All equipment malfunction is human error - either the machine was used or maintained improperly, or it was designed or built improperly such that it is possible for it to fail despite being used and maintained properly.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    27. Re:State should honor the tickets by ShanghaiBill · · Score: 1

      if the state has a problem they should sue the manufacturer of the tickets.

      SC would almost certainly lose that lawsuit. Just as the lottery tickets have an "out" for printing and programing errors, the contract with the manufacturer/printer almost certainly has a clause covering that as well.

      The state has no legal or moral obligation to pay, so why should they be able to push this non-existent obligation onto someone else?

    28. Re: State should honor the tickets by houghi · · Score: 1

      They knew they were buying winning tickets and you say should know that they cannot do that? And how do you make a difference between those that knew and those that dit not?

      What is interesting is that real chance would make it possible to happen, just like any other combination for all the tickets.

      And if the taxpayer agrees with the profits, they should agree with the losses as well. So yess, they should honor the tickets. It is not the buyers fault they have shitty quality control.

      I used to play on a macine and noticed that as long as I played for amounts below X I would win. Not my problem they had a shitty algorithm.
      Same goes here.

      --
      Don't fight for your country, if your country does not fight for you.
    29. Re:State should honor the tickets by Nidi62 · · Score: 1

      Programming errors do not invalidate a win since it is human error and not an equipment malfunction.

      Then in that case everything is a human error since if equipment malfunctioned it was either designed, manufactured, or serviced incorrectly, all of which involve human input at some level. It's humans all the way down, not turtles.

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    30. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      Just to be clear: You are saying the taxpayers should pay for this, and funds should be diverted from paying for schools and road repairs.

      Yes. Let this be a lesson to taxpayers that lotteries are a shitty wait to pay for schools and road repairs. They consistently over-promise how much they'll "pay for themselves" and be a revenue generator. And if there's a shortfall? Got to push harder to get people to gamble! While they'll at it, why not just start selling heroine?

      Since these lotteries have fine print legalese that lays out what happens in the case of a printing or programming error, there is no legal obligation to honor the tickets.

      Obviously it depends on the fine print.

      Since most people that bought the tickets did so after they were aware of the error, there is no moral reason to pay up either.

      So, because people bought the tickets with a strong belief they'd win, there's no moral reason to pay out? Even though there's no way to know for certain if any given ticket will pay out? It's one thing if there was some sort of collusion by someone who made the tickets or was directing people to winning tickets. That'd be insider manipulation or information. But there's no way for people to know if it's just a crazy rumor or an actual printing error without someone admitting it to. So, unless you're specifically talking about all the unbought tickets after they were recalled, that's bullshit.

      Seriously, your argument boils down to "it's unfair that the lottery would actually not be stacked against lottery players". Yet that's honestly the only way a State lottery would be fair: the reasonable chance that the State may both gain or lose money in running the lottery. Whining about it for the taxpayers or claiming some moral high road is absurd.

    31. Re:State should honor the tickets by Train0987 · · Score: 1

      Incorrect, I'm personally aware of a case in Nevada where a programming error resulted in a $100,000 slot payout instead of what it should've been, $250. It took some time but eventually the Nevada Gaming Commission unanimously ruled that the casino must pay. Bob Nersesian was the attorney and he specializes in such cases.

    32. Re:State should honor the tickets by Rob+Riggs · · Score: 1

      Since these lotteries have fine print legalese that lays out what happens ...

      What the advertising giveth, the fine print taketh away.

      --
      the growth in cynicism and rebellion has not been without cause
    33. Re:State should honor the tickets by ShanghaiBill · · Score: 1

      if this was a private business engaging in gambling that made a programming mistake or error, the casino would be out the money

      False. Casios frequently rescind winnings because of screwups and malfunctions.

      You can see a long list of specific examples by Googling "casino malfunction".

    34. Re:State should honor the tickets by Rick+Schumann · · Score: 1

      You can't prove that people were knowingly committing fraud. You also can't prove that the South Carolina state government isn't trying to commit fraud by 'claiming' there was a 'computer error' to get out of paying. If it were I judging on this matter, I'd say the company that wrote the software be liable for the cost of paying the winning tickets, since they're ultimately responsible for this and also the only party involved in it that can be proven liable in any way. Maybe next time they'll be more competent and careful -- although, again, if it were I, I'd disbar them from being elligible for any State contracts in the future.

    35. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      Machine malfunctions are caused by imperfections in their design. Human error is responsible for those imperfections, yet the machine behavior still qualifies as a malfunction.

      Source code is simply part of the machine design.

      So, human error in source code still qualifies as machine malfunction.

    36. Re:State should honor the tickets by Train0987 · · Score: 1

      That casino is in Austria. Which state gaming commission has jurisdiction in Austria?

      The description of what occurred in that article could plausibly be a machine malfunction as well.

    37. Re:State should honor the tickets by Desler · · Score: 1

      https://vegasinc.lasvegassun.c...

      Software bug, aka not a malfunction according to you, caused a $54.3 million jackpot to show on machine. Casino refused to pay the amount and later settled for $1 million. Didn’t get in trouble with the Nevada gaming commission.

    38. Re: State should honor the tickets by ShanghaiBill · · Score: 1

      They knew they were buying winning tickets and you say should know that they cannot do that?

      They should have known, because that is how all lotteries work.

      And how do you make a difference between those that knew and those that dit not?

      You don't. Nobody wins. At most they are entitled to a refund of the ticket price.

      THOSE ARE THE RULES. If you don't like the rules, then DON'T PLAY.

      Also, if you are not stupid, then DON'T PLAY.

      Lotteries are a rip-off, and this is just a further confirmation of that. The rules are designed to screw you. We should not change the rules retroactively to make them "fair" to stupid people at the expense of non-stupid people.

    39. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      The state got into the gambling business. Sometimes when you gamble you lose. They lost. Now they should pay up. If they could not afford to lose the money they should not be playing.

    40. Re:State should honor the tickets by Train0987 · · Score: 2

      Not necessarily. Most machine malfunctions that I deal with are from parts wearing out. Reels hanging/catching, etc. That is not a design imperfection, it's a materials failure, and an expected one. That's why machine errors void the play.

      When discussing machine software we're really just talking about random number generators. An error in the programming of an RNG (which is what this lotto mistake most likely is) should not void the play. At least it wouldn't at a Nevada casino, mainly because the source code would have been submitted and approved by the Commission in the first place. If the source code matches what the Commission has on file then they will force a payout. If the code is different, well then that casino would have much bigger problems.

    41. Re:State should honor the tickets by Desler · · Score: 2

      https://www.wired.com/2014/10/...

      Another software bug, aka not a malfunction according to you, was found in video poker machines. Player exploited it and was forced to pay back the casinos the jackpots and even legally got in trouble. If software bugs were not malfunctions why would he have been forced to repay the casinos and was even banned from gaming in Pennsylvania?

    42. Re:State should honor the tickets by Nidi62 · · Score: 1

      Not necessarily. Most machine malfunctions that I deal with are from parts wearing out. Reels hanging/catching, etc. That is not a design imperfection, it's a materials failure, and an expected one. That's why machine errors void the play.

      If parts are wearing out then the machines need to be serviced better/more often and have the parts replaced before they show enough wear to impact reliability. Therefore, it's a human error.

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    43. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      The gamblers can't back out if they lose. Why should the lottery be allowed to back out if they lose, especially since it's entirely their own fault?

    44. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      The state should pay, absolutely and without question.
      How would I know, as a player, if I purchased a ticket that lost,
      that it was not due to the same programming error? Can I claim
      that "hey - a bug in your software caused me to not win, so you have
      to pay me anyway."

      CAP === 'mouser'

    45. Re: State should honor the tickets by Pascoea · · Score: 1

      No. I am saying that the state should honor the tickets, and if the state has a problem they should sue the manufacturer of the tickets. Two sentences!

      The state lottery machines 'manufactured' the tickets, putting the taxpayers back on the hook for the 'winnings'...

      It's right in the summary:

      South Carolina Education Lottery says a programming error in its computer system vendor is to blame for so many winning tickets.

      Do you really think the state built these machines and wrote the code to run them? I'm sure the state can configure things like how often and how much to pay out (similar to slot machines) but I sincerely doubt they have access to the source code.

      It will be interesting to see how this plays out though. My bet, some State lacky wanting to leave for Christmas accidentally put an invalid value in the "payout percentage" input causing the machines to output invalid values.

    46. Re: State should honor the tickets by Anonymous Coward · · Score: 0

      I love how everyone just glossed over the quote.

      "From 5:51 p.m. to 7:53 p.m., the same play symbol was repeated in all nine available play areas on tickets which would result in a top prize of $500," the lottery said in a statement Wednesday. "No more than five identical play symbols should appear for a single play."

      So you can't get the top prize without a glitch. The top prize is awarded only for 9 of the same symbol, but 5 is all it's programmed to give. Even though the ticket clearly says $500 for 9 matching symbols so it was intended to be possible.

    47. Re:State should honor the tickets by ShanghaiBill · · Score: 1

      The gamblers can't back out if they lose. Why should the lottery be allowed to back out if they lose

      Because those are the rules. Don't like it? Don't buy lottery tickets. Buy something more sensible instead, like Bitcoins.

    48. Re: State should honor the tickets by Anonymous Coward · · Score: 0

      >Except a programming error is the very definition of a malfunction

      What planet do you live on?

      A malfunction is when the printer accidentally prints three trees on one row due to a failed feeder. Or when the scratch off paint is transparent.

      This was a mistake. They owe the money.

    49. Re: State should honor the tickets by Anonymous Coward · · Score: 0

      No, that's human malfunction. The machine worked exactly as designed.

    50. Re:State should honor the tickets by mysidia · · Score: 1

      If they got 1 or 2 tickets and just happened to win, MAYBE.

      If they KNEW or came by information such that a Reasonable person would come to know the chance of a winning ticket was
      other than intended, then those "winning" tickets should be invalidated, and in exchange they can receive a store credit to come redeem for replacement tickets after the error is fixed.

    51. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      There wouldn't really be any damages. The winnings are determined by the number of people who won.

      Do you not even bother to read? You just see the words "lottery" and "error" and make up the rest of the story in your head?

    52. Re: State should honor the tickets by Anonymous Coward · · Score: 0

      So you can't get the top prize without a glitch. The top prize is awarded only for 9 of the same symbol

      I love how you just glossed over the part where it explained that three in a row, not 9, wins the top prize. On top of your glossing, you didn't even stop to consider that what you described would be outright fraud. If you had it might have occurred to you that perhaps you misunderstood something.

    53. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      That's not exactly apples to apples. What is the airbag system is deployed by a computer that needs to make some decisions about current speed and occupancy of the seat? The computer gets all these signals correctly, but the programmer for the software failed to use them correctly (say they used 45kph instead of 45mph) and the airbag deploys when it shouldn't and kills someone. Was it a malfunction of the airbag? Was it a malfunction of the computer? Was it a malfunction of the sensor? All of these parts functioned as designed. The only malfunction was in validating the software.

    54. Re: State should honor the tickets by hackwrench · · Score: 1

      All games work as implemented and all games contain a malfunction in their implementation. It all goes back to the lopsided way the universe was created.

    55. Re: State should honor the tickets by hackwrench · · Score: 1

      Government is also about unfairness. Who gets to deprive whom of what?

    56. Re: State should honor the tickets by hackwrench · · Score: 1

      I thought outright fraud was what he was saying it was.

    57. Re:State should honor the tickets by Obfuscant · · Score: 1

      The state has no legal or moral obligation to pay,

      The state made an offer, the customer accepted, goods were paid for, money exchanged hands. At the point it came time for the state to fulfill its offer, it said "no". I think there is a moral, if not legal, obligation created by that contract.

      As to the justification for not paying winners because "paying out these wins takes money from schools or roads" or whatever exactly it was, I'll just point out that that excuse would justify never paying a winning ticket because every winning ticket takes money away from schools and roads. That's using the modern "taking away" definition that assumes that the money belongs to the schools or roads to begin with and it's just polite for the government to let the citizens have a bit of it back.

    58. Re: State should honor the tickets by hackwrench · · Score: 1

      That's what everyone does. Nobody can afford to get the whole story straight the first time so they skim and fill in parts from their own personal history. We all carry our own contexts around with us.

    59. Re:State should honor the tickets by david_thornley · · Score: 2

      Machines clearly state in their rules that malfunctions invalidate all plays

      What I've wondered is how I'm supposed to know if the machine malfunctioned in the casino's favor. It only seems fair.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    60. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      Governments do many stupid things, get sued, lose and then must pay. Should we invalidate every single instance since "that taxpayer money could have been used for "?

      The state gambled and lost because of its incapability to properly audit their systems. Now they pay. Instead of using "school and road repair money", they can always lower the salaries of those responsible, or just fire them, and get the money from that. Schools are still built, no problem.

      And if you think this is a waste of taxpayer money, then don't vote for them next time, or use the proper channels to protest to them, since they are the ones who fucked up.

    61. Re:State should honor the tickets by Immerman · · Score: 1

      Seems pretty apples-to-apples to me - either way a component operated as designed/manufactured rather than as intended. Doesn't make much difference whether its a physical component or a logical one - they're both machines intended to operate in one way, that actually do something else.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    62. Re: State should honor the tickets by Anonymous Coward · · Score: 0

      I didn't miss anything it's just inconsistent in the summary.

      "Get three Christmas tree symbols in any vertical, horizontal or diagonal line, and you win a prize"

      See it says "a prize" not "top prize" for three in a row/diagonal/column.

      Then later it says "the same play symbol was repeated in all nine available play areas on tickets which would result in a top prize."

      Then it says that's not supposed to happen so it sounds like you aren't supposed to win the top prize ever.

    63. Re:State should honor the tickets by AmiMoJo · · Score: 1

      It's a good job it was only 500 bucks. If it had been 5 million people would be suing for emotional distress. Imagine thinking you had won, only to be told "sorry glitch".

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    64. Re:State should honor the tickets by Anonymous Coward · · Score: 0

      You are correct, as the earnings of the lottery is meant to educate the children. From what I see, throwing more money at the current education system is like pounding sand down a rat hole.

    65. Re:State should honor the tickets by Bengie · · Score: 1

      Software is a way to tell a computer exactly what to do and perfectly follows its instruction to the letter. An airbag cannot be told exactly what to do.

      Software is a unique situation where a person can exactly and perfectly describe their intentions. If this is not how some people program, then they're in the wrong business.

  2. The tickets are winners... by Lothsahn · · Score: 2

    IMO, the tickets should be paid, at least the first ticket per person. I think that's the only ethical course of action.

    For people who found it was a glitch and repeatedly bought tickets, I can see some argument for only paying the first.

    But what will likely happen is some lawyer will cite some obscure contract language and nobody will get anything. I hope I'm wrong.

    --
    -=Lothsahn=-
    1. Re:The tickets are winners... by pr0fessor · · Score: 1

      The prize was up to $500 I don't know about SC but in my state you can cash in a winning ticket less than $600 at a local retailer. I wouldn't be surprised if some of them where cashed in prior to them finding out.

    2. Re:The tickets are winners... by Train0987 · · Score: 1

      I imagine ALL the winning tickets would have been cashed in at the point of sale. Why leave the store with a winning ticket instead of cash?

    3. Re:The tickets are winners... by whoever57 · · Score: 4, Informative

      IMO, the tickets should be paid, at least the first ticket per person. I think that's the only ethical course of action.

      Let's just face it: US society is stacked against everyone who isn't in the top 1%

      Some years ago, a company lost hundreds of millions of dollars when they screwed up their algorithmic trading software. The exchange reversed some of those trades, but why? If I am on the other side of the trade and I made a profit, why should I lose this just because they claimed that there was an error? As an ordinary small trader, I can't get trades reversed because I made a mistake.

      --
      The real "Libtards" are the Libertarians!
    4. Re:The tickets are winners... by pr0fessor · · Score: 1

      If you are purchasing them at a convenience store then chances are they don't have enough cash on hand to cash a bunch of $500 tickets.

    5. Re:The tickets are winners... by hey! · · Score: 1

      Legally the liability of the state is likely limited in several ways, including terms of service and sovereign immunity. It's almost certain they can get away with not honoring the tickets *legally*. That doesn't mean they can get away with it flat-out.

      A lottery ticket sale is a transaction in which someone gives you perfectly good money in exchange for something which is practically worthless. In other words a lottery is the next thing to a license to print money. But the whole thing depends on suckers trusting a system which is deliberately statistically rigged against them. If someone bought what looks like a winning lottery ticket in good faith, pointing out that the systems is also legally rigged is not going to restore that all important naive faith.

      So the lottery commission is gong to have to do *something* for people who bought their tickets in good faith, even if it's not compelled to legally. Excluding people who knowingly attempted to exploit what was going on is probably acceptable, particularly to good-faith buyers, but it's going to be hard given the anonymous nature of lottery sales.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    6. Re:The tickets are winners... by Anonymous Coward · · Score: 0

      Let's just face it: US society is stacked against everyone who isn't in the top 1%

      1%.. hmm, that sounds like about how many people who bother to really vote. Smells like democracy to me. 1% votes, the other 99% say "fuck it, let the Republicrats run everything another 2 years" and it all evens out.

      Weird how 1% of people vote for the people, and the 99% votes for oligarchs a.k.a. "the 1%." But yeah, The real "Libtards" are the Libertarians, uh huh.

    7. Re:The tickets are winners... by Nidi62 · · Score: 1

      The prize was up to $500 I don't know about SC but in my state you can cash in a winning ticket less than $600 at a local retailer. I wouldn't be surprised if some of them where cashed in prior to them finding out.

      The ones that cashed out quickly probably got paid. The ones that got greedy and spent an hour driving around to different gas stations and collecting 20K worth of "winning" tickets probably didn't because the system quickly realized there was a problem and blocked those tickets. One article I read interviewed one person who said when they tried to cash out the system wouldn't let them as it was already identified as an error or incorrect ticket.

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    8. Re:The tickets are winners... by Anonymous Coward · · Score: 0

      If you cash a ticket that big at my corner store they will require you to:
      A) Wait for the manager to come and open the safe. The manager is not always on duty.
      B) Walk away with $500 in merchandise.

      Ive seen B) happen. The store manager was unavailable so the customer had to make a choice, wait the (undetermined time) for someone to come from district to open the safe. OR take the 175 in cash they had available and take the rest in merchandise. They opted for B. Which was entertaining to seem them calling their family and telling them to bring all their cars to the gas station to fill them up.

    9. Re:The tickets are winners... by Anonymous Coward · · Score: 0

      Because the terminals knew the tickets had a problem and would not authorize payment. Per another news story (NPR left this out), the terminals printed "Transaction Not Allowed" on the validation receipts when people tried to claim their winnings.

      I'll leave as an exercise for the reader why anyone would continue to buy tickets after the first one couldn't be paid out.

    10. Re:The tickets are winners... by Anonymous Coward · · Score: 0

      The ones that cashed out quickly probably got paid.

      I don't think anyone got paid. The terminals wouldn't authorize payment.

      https://twitter.com/KRBolster/status/945755785526726656?ref_src=twsrc%5Etfw&ref_url=http%3A%2F%2Fwww.live5news.com%2Fstory%2F37141756%2Fstate-lottery-game-glitch-leaves-players-unable-to-collect-winnings

      I'm guessing that the bug caused the wrong symbols to be printed, but the validation id/ticket id for the purchase didn't have a problem. I'm hoping they explain what happened.

    11. Re:The tickets are winners... by Pascoea · · Score: 1

      IMO, the tickets should be paid, at least the first ticket per person

      Seems like a sensible response.

    12. Re:The tickets are winners... by Anonymous Coward · · Score: 0

      Couldn't they just get gift cards? Almost all convenience stores sell them.

    13. Re: The tickets are winners... by Anonymous Coward · · Score: 0

      So I'll just distribute all of my 40 winning tickets among my extended family and friends, and we are good?

  3. Can't believe.. by Anonymous Coward · · Score: 0

    I just can't believe they dare to call themselves "Education Lottery". Any good education would tell you that lotteries is a bad idea.

    1. Re:Can't believe.. by smooth+wombat · · Score: 0

      Which is why the Revolution (1770s) was partially funded by lotteries. As were many other times throughout the early years of this country.

      --
      We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    2. Re:Can't believe.. by Jason1729 · · Score: 1

      The revolution was mainly funded by issuing a continental currency that all the "patriots" were supposed to buy into and then devaluing that currency to zero within 3 years.

      Someone in 1776 even offered to buy continental notes in bulk to use as wallpaper.

    3. Re:Can't believe.. by Jason1729 · · Score: 5, Insightful

      It is a bit misleading to call it an "Education Lottery". It would be more honest to call it a "Public School Lottery". At public schools they aren't going to give kids the math tools to understand why lotteries are a bad idea.

    4. Re:Can't believe.. by Anonymous Coward · · Score: 0

      It is a bit misleading to call it an "Education Lottery". It would be more honest to call it a "Public School Lottery". At public schools they aren't going to give kids the math tools to understand why lotteries are a bad idea.

      Offtopic but worth noting. North Carolina - and I'm sure several other states - use the same terminology. Its a marketing gimmick for the general public. While the funding does go towards public education - the relative level of public education funding remains the same. i.e.

      No lottery: X per year in funding from taxes
      With lottery: X*0.50 per year in funding from taxes + X*0.50 per year in funding from lottery.
      *Tax money not allocated to X (public education) goes to Y and Z instead ... NOT education.

      Overly simplistic model - but you get the idea. State law has to be strictly / expressly written to note the lottery provides additional funding to public education above/beyond the current levels, not just "funding". Sadly - there is no additional funding in most states for public education due to the lottery. This isn't a huge secret either - marketing does its job extremely well with the lottery: https://www.washingtonpost.com...

  4. If the glitch resulted in only losers everywhere by Anonymous Coward · · Score: 1

    If the glitch resulted in only losers everywhere nobody would ever know and the South Carolina lottery would gladly keep the money.

    They should pay all the winners. All of them.

  5. Paging Nicky Santoro... by Anonymous Coward · · Score: 0

    "Fuckers will take, but they don't wanna give it back."

  6. Heads they win... by Anonymous Coward · · Score: 0

    ...tails you lose

  7. Payment would be fair... by EndlessNameless · · Score: 1

    If we allow our wealthiest and most powerful citizens to be opportunistic scum whenever they feel like it, we should offer the same option to our least-privileged citizens as well.

    No criminal charges and full payouts for all tickets purchased.

    Either that, or we need to talk about reworking the rules for everybody.

    --

    ---
    According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
    1. Re:Payment would be fair... by Carewolf · · Score: 1

      This lottery isn't run by the wealthy. It is run by the state, you would literally be taking money from innocent people and giving them to sociopaths who KNEW the lottery system was broken (winning 36 times in a row).

  8. Congratulations to the programmer who got this in! by Bruce66423 · · Score: 1

    I hope they aren't caught.

  9. some people fall for the hot slots myth by Joe_Dragon · · Score: 1

    some people fall for the hot slots myth.

    This like that wow this game is paying out big time it's very hot so I will keep playing till it cools off.

  10. They are not forced to by aepervius · · Score: 1

    Pretty much all lottery have an user agreement that if there is an error, they are not forced to honour anything whatsoever.

    --
    C. Sagan : A demon haunted world:
    http://www.amazon.com/gp/product/0345409469/
    visit randi.org
    1. Re:They are not forced to by Obfuscant · · Score: 1

      Pretty much all lottery have an user agreement that if there is an error, they are not forced to honour anything whatsoever.

      This "agreement" appears on the back of the ticket, which you don't get to read until after you have bought the ticket. Kind of like the shrink-wrap EULAs we all believe are perfectly reasonable and legally enforceable and entirely tilted to the benefit of the seller or manufacturer.

    2. Re:They are not forced to by david_thornley · · Score: 1

      Can the tickets be returned for a refund, since they were a complete loss and certainly not fit for purpose?

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  11. Damn Interim God by fabioalcor · · Score: 1

    Looks like He answered YES to all prayers in his computer again.

  12. Re:Congratulations to the programmer who got this by Joe_Dragon · · Score: 2

    I must have put a decimal point in the wrong place or something.

  13. Amateur hour at the Lotto by Anonymous Coward · · Score: 0

    This is the kind of error that should never ever occur. But the world of computer programming has remained stuck in an amateur mentality for the past 40 years, which is beyond sad.

  14. Don't forget huge global loans. by Anonymous Coward · · Score: 0

    The US had *NO* credit left after the revolutionary war. Combined with the lack of a central currency as a result of the Articles of Confederation and rapid defense of States Rights, the merchants couldn't get any line of credit to receive merchandise from Europe, and ended up calling in all the loans and accrued interest that Revolutionary veterans, most of whom were subsistence farmers, were not in a position to pay, having spent years fighting the war with their farms lying fallow, and having returned to a depressed economy from which they couldn't make any money. This lead to many of them being placed in debtor's prison, which is where Shay's Rebellion came from, as well as the later Whiskey Rebellion when George Washington marched on the unruly tax protesters, losing more conscripted people due to said march than in actual conflict with the rebels, who had mostly dispersed before they ever got near them, and had only numbered in the few hundred anyways (Washington took like 3000+ conscripts to deal with them.)

  15. If you click-thru the link... by kenh · · Score: 1

    " 'And it was another winner and another winner. So I thought, "Well, maybe there is something wrong with their machine. This can't be real." '

    She suspected something was wrong, yet she kept buying tickets - seems like a clear example of exploiting a malfunction in the lottery.

    --
    Ken
  16. Assuming the lottery has no liability here by hey! · · Score: 1

    -- which is a pretty safe assumption if the lawyers drawing up contest rules were competent -- how to deal with the PR fallout?

    If it were me I'd do what lotteries are set up to do: make people regard a worthless piece of paper as valuable.

    The SC lottery transfer about $400 million annually to the state. 5% of that -- the usual accounting benchmark for a "not materially significant" fraction -- would amount to $20 million. $20 million is a lot of money to a lottery player.

    So I'd take $20 million and set up a lottery for people who are holding worthless winning tickets. They'd still be worthless, but they wouldn't seem worthless. To make the game exciting I'd have a big jackpot -- say $5 million -- but lots and lots of small prizes too.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    1. Re:Assuming the lottery has no liability here by Anonymous Coward · · Score: 0

      So I'd take $20 million and set up a lottery for people who are holding worthless winning tickets. They'd still be worthless, but they wouldn't seem worthless. To make the game exciting I'd have a big jackpot -- say $5 million -- but lots and lots of small prizes too.

      That's one way to go about it. It could even be played out for a PR boost by claiming "they are not valid and to just hold on to them while we figure out what the hell" (which they did), and in the end come back saying "yea we screwed up, these tickets shouldn't be valid. But here's what we are going to do for you..." and go on to spell out some plan like you detailed.
      It will give the illusion of owning up to their mistake and still making good on it.

      Alternately, the summary says the top prize is $500. 20 million would cover that for 40k tickets.

      Now I have no idea how many lotto tickets get sold on average in a two hour period, but if 40k tickets in 2 hours is at or below average, then it would likely only be a minor PR hit for them to say only the first 40k tickets sold before being suspended will be honored and pay out the $500 amount.

      I'd assume the vast bulk of those tickets sold towards the end of that period were specifically people who were told about the error and went out to buy a bunch just to take advantage of the now known problem. So long as the majority of those fall after the 40k count, the only people who would be upset are the ones who intentionally tried to take advantage of the error and at least deep down subconsciously would expect them to not be honored.

      They will no doubt complain but not too many people will feel much sympathy for them.
      It's the people who bought the tickets without knowing of the error and with no ill intentions you don't want to screw over, as people will feel bad for them if they get nothing.

      Again, this all depends on the number of tickets normally sold.
      If they usually sell say a million an hour or something insane like that, the above plan would screw over a lot of the legit purchases as well.
      If they normally sell say 10k an hour, then all the legit purchases can be covered as well as a number of the illegit ones too.

  17. If it were the other way around by jetkust · · Score: 1

    I bet if the "printing or programming error" resulted in winning tickets to be non-winning tickets, you wouldn't be seeing any surprise payouts.

    1. Re:If it were the other way around by ShanghaiBill · · Score: 1

      I bet if the "printing or programming error" resulted in winning tickets to be non-winning tickets, you wouldn't be seeing any surprise payouts.

      Of course not. Lotteries are not designed to be "fair". They are designed to extract the maximum revenue from the dumbest people.

      SC will likely not pay out any of these "winning" tickets. Will this result in lower ticket sales in the future? Of course not. Dumb people will continue to be dumb.

  18. Re:Congratulations to the programmer who got this by Anonymous Coward · · Score: 0

    SC lottery officials are on the next flight to Mumbai.

  19. "Something told me to buy a lottery ticket" by slashdotiscompromisd · · Score: 1

    "Something told me...." this is how gambling addictions start. People honestly start believing they have the voice of god or something in their head and that if they undergo certain rituals it will purify their mind to receive the divine word that will lead them to more money.

    This is one of those critical points by which you can judge society. People say shit like this all the time. "Something told me to do some crazy artificial thing." That's a red, red flag. If some one is talking like that they have lost their grip on reality. They don't know why they do what they do or believe what they believe. Their minds are broken. This society has broken them and they are desperate wandering fragments of human beings clinging to random artificial symbols to guide their actions. No consciousness of self, no rationale for action, no free will. Just conditioned behavior.

    --
    My karma was manually wiped by site staff https://slashdot.org/~slshdtisctrldbysjws 18 mod up, 10 mod down = bad karma
    1. Re:"Something told me to buy a lottery ticket" by Anonymous Coward · · Score: 0

      Or maybe you aren't lucky enough to have intuition.

    2. Re:"Something told me to buy a lottery ticket" by Obfuscant · · Score: 1

      "Something told me...." this is how gambling addictions start.

      Gambling addictions start because some people are susceptible and sources of gambling seek every method of fostering that susceptibility. This is why slot machines make lots of noises when you win. This is why the lights are where they are in casinos, and the music, and the carpet pattern, and everything else about the environment. This is why you don't have to leave the table to get dinner in a poker room, or to get a drink. This is also why you don't get paid every time you play, you get intermittent rewards.

      It's why casino buffets are underpriced. Get someone in the door, they may drop a coin in a slot. Make the slot complicated to understand so people will be enticed to figure out how it works -- by spending money in it.

      That's why the ads from the casinos telling us that they want us all to be responsible and play within our limits and give us a number to call for help if we can't is just fluff and PR. They're doing everything they can to create a problem and then telling us they don't want us to have that problem after all.

    3. Re:"Something told me to buy a lottery ticket" by Obfuscant · · Score: 1
      Missed this the first time:

      "Something told me to do some crazy artificial thing." That's a red, red flag. If some one is talking like that they have lost their grip on reality.

      The reality is, something did tell them to do this. The state. They run advertisements telling me how much fun this is and I should give them as gifts, even. Don't blame the people who see the ads, blame the ones who run the ads.

    4. Re:"Something told me to buy a lottery ticket" by slashdotiscompromisd · · Score: 1

      But if we don't blame the people who fall for the ads how will we strengthen our population to be resistant to misinformation? Honestly this crosses the border of schizophrenia. You can't be influenced by ads without reasoning and say you're mentally healthy.

      --
      My karma was manually wiped by site staff https://slashdot.org/~slshdtisctrldbysjws 18 mod up, 10 mod down = bad karma
  20. Well... by thermowax · · Score: 1

    While I agree that they should have paid from an ethical standpoint, anyone who's ever been in a casino knows "Malfunction voids all pays or plays".

    Is a programming error a malfunction? No. But do you really think the casinos are going to lose? Or, worse yet, in state lotteries, THE STATE?

    Be fully justified in your pissed-offedness, but that doesn't mean you'll get anywhere.