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State Attorneys Urge FCC To Combat Neighborhood Spoofing (biglawbusiness.com)

Attorneys general from 35 states are urging the Federal Communications Commission to allow telephone companies to block illegally manipulated calls that appear to come from consumers' neighborhoods. From a report: The rule change could help reduce "spoofed" calls from numbers with the same area code as the consumer, or even calls from the consumer's own number. Combating junk marketing calls has been a top consumer protection priority for FCC Chairman Ajit Pai. The FCC last November adopted a set of robocall rules that allowed telephone companies to proactively block calls from invalid, unassigned or unused numbers. The agency then sought public comments on empowering telephone companies further. The attorneys general want to the FCC to create new rules specifically targeting neighborhood spoofing, they said in comments filed Oct. 9 with the agency.

202 comments

  1. Junk by Joce640k · · Score: 2

    Combating junk marketing calls has been a top consumer protection priority for FCC Chairman Ajit Pai.

    Just start castrating anybody caught doing it. It'll soon die out.

    (and no, it's not too harsh)

    --
    No sig today...
    1. Re:Junk by Anonymous Coward · · Score: 1

      The rules always carve out exceptions for junk political calls. Talk about consumer protection!

    2. Re:Junk by Anonymous Coward · · Score: 5, Funny

      If you castrate them then unix win, amirite?

    3. Re: Junk by Anonymous Coward · · Score: 0

      Funny how these calls ramped up the minute Pai and his fellow Trumpers took over.

    4. Re:Junk by Anonymous Coward · · Score: 0

      Combating junk marketing calls has been a top consumer protection priority for FCC Chairman Ajit Pai.

      In other words, he doesn't care about it at all.

    5. Re:Junk by Joce640k · · Score: 0, Offtopic

      Two first posts in two days!

      --
      No sig today...
    6. Re: Junk by Anonymous Coward · · Score: 0

      What in the heck does that mean?

    7. Re:Junk by Locke2005 · · Score: 1

      It would be a little harsh on the women scammers... or are you implying they are ALL men? Kinda sexist, isn't it?

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    8. Re:Junk by KlomDark · · Score: 1

      Spay or Neuter...

    9. Re:Junk by taustin · · Score: 2

      The current interpretation of the Constitution requires and exemption for political calls, so far as the do not call list is concerned.

      Spoofing caller ID, however, is a different matter. But then, Caller ID is useless anyway, since it's under the control of the caller.

      Revamp the entire system to use ANI instead, with a system in place for the originating phone company and only the phone company to alter it (for things like PBX systems where multiple lines call out from the same place, but need only one Caller ID number reported) after verifying the identity of the company.

      With criminal penalties for the phone company execs for collusion.

      But it'll never happen.

    10. Re: Junk by taustin · · Score: 1

      I haven't noticed the difference. They ramped up for me well before the election, during the Obama administration.

      You should see your doctor about your TDS.

    11. Re: Junk by Anonymous Coward · · Score: 0

      You forgot nonprofit and religious spam calls.

    12. Re: Junk by Anonymous Coward · · Score: 0

      Non-profits I don't mind. I have rarely ever received cold calls from legitimate non-profit organisations.

      The religious are a different matter. Those people are insane and belong in mental institutions.

    13. Re:Junk by The+Grim+Reefer · · Score: 1

      Combating junk marketing calls has been a top consumer protection priority for FCC Chairman Ajit Pai.

      Just start castrating anybody caught doing it. It'll soon die out.

      (and no, it's not too harsh)

      Nuke them from orbit, it's the only way to be sure.

      (Castration is not harsh enough)

    14. Re: Junk by l0n3s0m3phr34k · · Score: 1

      Maybe for you, but for me and my work associates, it gotten far worse just this year. Calls about "my student loans", "health insurance", "car warranties", NONE of these are political in nature. It's up to about 4-6 calls per day, I get text messages to, about "You won't believe this!" with a tinyURL. I get way more calls that are spam than normal calls. I've set my contacts to a different ring, but when I'm on-call I have to actually answer every call so that's super annoying.

      Even though it's not "legally" related, ever since NN when DOA, it's gone through the roof. It's almost like all the spammers realize the FCC just doensn't give a shit about consumers, only businesses...and they are businesses, so it's "open season".

    15. Re:Junk by Anonymous Coward · · Score: 0

      This exactly - the phone companies have the meant to prevent number spoofing, but they get cash for allowing it

    16. Re: Junk by JustAnotherOldGuy · · Score: 1

      Funny how these calls ramped up the minute Pai and his fellow Trumpers took over.

      I noticed this too. Maybe the timing was just coincidental, and maybe it wasn't. I tend to believe the latter.

      I now get dozens and dozens of these calls every week on both cell phones and my landline. I would block the entire exchange but my wife's phone has the same exchange and I don't want to block her calls. (Let the jokes begin!)

      But yeah, there's definitely been an increase. The cause remains unclear, but I have my suspicions.

      --
      Just cruising through this digital world at 33 1/3 rpm...
    17. Re: Junk by JustAnotherOldGuy · · Score: 1

      You should see your doctor about your TDS.

      You mean the "Trump is a Dumb Shit" syndrome?

      --
      Just cruising through this digital world at 33 1/3 rpm...
    18. Re: Junk by Anonymous Coward · · Score: 0

      Play with them. Waste thier time back. It fun. Make fake car and year. Pick a near zip code and go through the sign up. Pick plans waste 20 or 30 mins thier time. They asking to close the deal, ask âoedo you like fraud?â Wasted another 2 mins and hang up.

      Greatest statifaction, I had a follow up from them to close the deal again. Plsy sling and asked âoe what system did you validate that vin with to show my maintenance records. Oh, you do not fraud on you? Now stop calling me.

    19. Re: Junk by Anonymous Coward · · Score: 0

      They most definitely ramped up in the past 12 months. I get daily junk calls, most of which spoof my local prefix. Two years ago they were rather than a Trumper with an iq over 20.

    20. Re: Junk by fafalone · · Score: 1

      TDS: What the right uses to complain about the fact that every stupid or awful thing Trump does gets publicized and complained about instead of ignored on the 'if you do enough bad shit, people should stop complaining about it' rule the right favors.

    21. Re: Junk by fafalone · · Score: 2

      I just can't deal with it any more. Went to white listing. Any number not in contacts gets silently sent to voicemail. Most of them don't leave messages so that's manageable for now. I have a few other rules too, and it's surprisingly hard to implement now on Android. For some reason or another, Mr. Number and all the other apps either removed or never had some of these options, even if they still work. I don't know what the deal is, I'm forced to use an ancient, years-old version of the app to get decent call blocking options, like applying different rules to pattern matched numbers and even choosing between hang up or voicemail. It seems like Google, being an advertising company themselves, must have exerted pressure. Why else would all apps in cateogry all have their call blocking abilities degraded, instead of enhanced, over time?

    22. Re: Junk by taustin · · Score: 2

      Yeah, when criminals call you, they're the outlet for all your life's frustrations. Now matter how abusive you are, even if you threaten to rape their children to death in front of them, there is nothing they can do about it. Threaten to firebomb their office? They can't report it without identifying themselves.

      As for signing up for their service, try Fake Name Generator, which will give you a complete fake identity, even a credit card number (guaranteed to be fake, but should pass the checksum).

    23. Re: Junk by taustin · · Score: 1

      I'll give you the benefit of the doubt and assume you were demonstrating TDS, for those less sophisticated you and I.

    24. Re: Junk by Anonymous Coward · · Score: 0

      So fraud is ok for political communication? No wonder then!

    25. Re: Junk by Z00L00K · · Score: 1

      Then you should set up a bot using the Microsoft Tay chatbot to do political calls promoting Nazis. Then that loophole would be plugged.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    26. Re: Junk by Anonymous Coward · · Score: 0

      Actually, under US law you can ask for immunity if you observe or are a victim of a crime while committing one, preventing current and future prosecution.

    27. Re: Junk by Anonymous Coward · · Score: 0

      I got an increase in car warranty calls/spam mail around 2016Q3. The timing on that corresponded approximately with the expiration of my car's warranty. The timing is not likely coincidental but it's probably not related to government at all and it certainly preceded the 2016 elections.

    28. Re: Junk by Anonymous Coward · · Score: 0

      Wow, speaking of not very bright, acronyms aren't really your thing are they?

    29. Re: Junk by Anonymous Coward · · Score: 0

      "they were rather than a"

      So you must have an IQ of about 15 if this "Trumper" can find deficiencies in your post.

      Trump 2020

    30. Re:Junk by sh00z · · Score: 1

      Try T-Mobile.They're doing a pretty good job of flagging the callers. "Scam Likely" and "Telemarketing" are two of the ID's I see now.

    31. Re: Junk by AmiMoJo · · Score: 1

      I changed my voicemail greeting to "hi, I don't listen to voicemail so text or email if you need me". If someone leaves a voicemail then I know I definitely don't want to talk to them.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    32. Re: Junk by Anonymous Coward · · Score: 0

      I just use the stock, built-in Android call blocking. It works really well and I haven't gotten a call from one of those area code + prefix copy-spoofers in a long time thanks to it.

    33. Re: Junk by JustAnotherOldGuy · · Score: 1

      I'll give you the benefit of the doubt and assume you were demonstrating TDS, for those less sophisticated you and I.

      It must be hard on you, being so stupid.

      --
      Just cruising through this digital world at 33 1/3 rpm...
  2. They call me twice a day. by Narcocide · · Score: 1

    I feel loved.

    1. Re:They call me twice a day. by Locke2005 · · Score: 1

      Single women in your neighborhood are waiting to meat you!

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    2. Re:They call me twice a day. by The+Grim+Reefer · · Score: 1

      Single women in your neighborhood are waiting to meat you!

      I didn't know there were cannibals living in my neighborhood.

  3. Why not block all unverified POTS spoofing? by Etcetera · · Score: 5, Interesting

    I realize certain infrastructure bits need to be able to do this, but why not a regulation that requires outbound data be verified to be under the control of the "real" sending entity? A service (Skype, say) initiating an outbound call with a user-entered number must first validate control (voice call or SMS, etc) and record/audit such validation before putting injecting it into the POTS.

    Make that a best-practice at the ITU, but enforce it by regulation for domestic.

    That just leaves international calls as suspect (which has long been the case anyways) and international-but-still-in-NANPA calls as notable (ditto).

    1. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 4, Insightful

      I don't think call centers care about more regulations, they already ignore the ones in place. There would need to be a technical solution. We would need to get rid off spoofing numbers. The arguments for spoofing aren't good enough to allow the system to be abused.

    2. Re:Why not block all unverified POTS spoofing? by SoonerSkeene · · Score: 5, Interesting

      I work in an inbound-only call center (tech support for web host). If we call a client back, we spoof our number so the number they see on their caller ID is the same toll free number they called to reach us in the first place. We used to not do this, and every outbound call looked like it came from somewhere in Colorado (we're in Oklahoma), so it helped our customers in more than one way. First, they recognize it's us calling them back about their ticket, and two, they can call the number they saw on caller ID and reach us again. Previously the Colorado local number they saw went nowhere, it was just some bulk trunk line owned by Verizon and leased by our call ACD routing cloud software company. I'd argue it was worse for our clients when we couldn't spoof. They had no idea who was calling them, they get dead-air if they tried to call it back. Having said that, I'm sick of death of getting these "looks local" telemarketing recorded sales pitches, so much that I essentially treat phone calls like email now: safe senders only. If you aren't in my address book head of time, my phone doesn't even ring anymore. It's insane. I must get 3 a day.

    3. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 2

      I know why people like you do it. There are lots of "valid" reasons to spoof. I don't care. You need to figure out some other method. The entire system is non-functional at this point, so we need to take drastic measures.

    4. Re:Why not block all unverified POTS spoofing? by Joce640k · · Score: 1

      There would need to be a technical solution.

      eg. Castration of everybody involved.

      --
      No sig today...
    5. Re:Why not block all unverified POTS spoofing? by mentil · · Score: 1

      Call centers can register with the phone company, pay $1,000 or whatever, and get put on the whitelist of lines allowed to spoof a number. If they get a complaint from the FCC or consumers or whatever then you get taken off the list and have to pay up again, maybe send in some business license or other documentation too.

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
    6. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 1

      Then the women would take over call centers.

    7. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 1

      A consumer wouldn't know what call center to complain about to the FCC. If the consumers knew that information they would probably burn the places down.

    8. Re:Why not block all unverified POTS spoofing? by Locke2005 · · Score: 1

      Ok, so the rule should be that you are only allowed to spoof another number that you OWN, then!

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    9. Re:Why not block all unverified POTS spoofing? by mentil · · Score: 4, Interesting

      How about an update to caller ID so that it shows both the true originating number, and the potentially-spoofed number? Worst case scenario you have to make 2 calls to succeed in calling someone back, but you'd always know what number to make a complaint about to the FCC/phone company.

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
    10. Re: Why not block all unverified POTS spoofing? by nnull · · Score: 1

      Solution is to stop using phone numbers all together. Why are we still using them? Data connection is now more than reliable to make very high quality calls now. Ever since it was allowed to spoof phone numbers was the downfall of caller ID.

      Even my clients don't contact me by phone number anymore. Skype and other methods is gaining more ground. Phone number is just a last resort.

    11. Re:Why not block all unverified POTS spoofing? by Etcetera · · Score: 1

      I work in an inbound-only call center (tech support for web host). If we call a client back, we spoof our number so the number they see on their caller ID is the same toll free number they called to reach us in the first place. We used to not do this, and every outbound call looked like it came from somewhere in Colorado (we're in Oklahoma), so it helped our customers in more than one way. First, they recognize it's us calling them back about their ticket, and two, they can call the number they saw on caller ID and reach us again. Previously the Colorado local number they saw went nowhere, it was just some bulk trunk line owned by Verizon and leased by our call ACD routing cloud software company.

      I'd argue it was worse for our clients when we couldn't spoof. They had no idea who was calling them, they get dead-air if they tried to call it back.

      Yeah, I think this would be a clear case where regulations should be able to authorize this. The number indicated is a working number going back to the entity making the outbound call. I imagine plenty of other institutions could also have reasons for this (for example, outbound calls from an office where everyone has extensions should just go to the trunk/main number, not one of the random outbound circuits). This is where validation and maybe a self-certification combined with fee would be fine. What we need are stiff fines for telcos that entities *other* than this to do this.

    12. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 2

      Or just get rid of spoofing. What valid reason is there to spoof a number? The ONLY reason is so the person can't call you back directly and has to go to a central answering service. Companies love that, but that is their problem.

    13. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 1

      Everyone can come up with "reasons" to spoof numbers. Too bad for them. They need to adapt because the current system doesn't work.

    14. Re:Why not block all unverified POTS spoofing? by EvilSS · · Score: 4, Insightful

      The problem isn't the spoofing itself, that's not going away, it can't. Companies don't have 1:1 physical lines to extensions, and the numbers assigned to the physical lines usually don't route since they are never actually used in the company phone system. The problem is the phone company systems allow the customer to set any number they want, not just numbers assigned to them. That's the part that needs to change. They need to force the phone companies to start to apply some damn security to the process and prevent assigning numbers not assigned to the customer from being used. Yes it's going to cost money so they won't do it by themselves. They also need to require VOIP companies with outbound calling gateways in the US to log outbound calls and assign to the customer making the calls. Make them financially liable if the customer can't be identified.

      --
      I browse on +1 so AC's need not respond, I won't see it.
    15. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 1

      "Companies don't have 1:1 physical lines to extensions, and the numbers assigned to the physical lines usually don't route since they are never actually used in the company phone system."

      Again, not my problem. Those companies need to figure it out. There is no security for the protocol, it is very simple. If you allow spoofing for one "special case" then everyone else will use it too.

    16. Re:Why not block all unverified POTS spoofing? by mspohr · · Score: 1

      I would think that legitimate callers could work with their local phone company to certify that they were legitimate. Of course, this would require time and effort which is why they don't want to do it. (It would also cut down call volume and their profits... so another reason there.)

      --
      I don't read your sig. Why are you reading mine?
    17. Re:Why not block all unverified POTS spoofing? by SoonerSkeene · · Score: 1

      I'd be happy to, but the phone company needs to provide that (an API or something). There's nothing I could possibly do to fix it or create some new method. If the phone network supported it, I'd happily use any method they care to have.

    18. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 1

      Right...there is no technical method for doing that right now. It does require a technical solution.

    19. Re:Why not block all unverified POTS spoofing? by SoonerSkeene · · Score: 1

      Great idea, as soon as the phone companies allow this I'll be first to implement it. If cable TV can force me to buy their stupid package to live-stream a cable news channel from the web (and enforce it), then a phone company should be able to verify I'm paying for the specific number I'm sending as my caller ID name.

    20. Re:Why not block all unverified POTS spoofing? by 110010001000 · · Score: 1

      Exactly. It is technically possible, but there is no incentive for them to implement it. In fact, they like call volume and call centers.

    21. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      For some reason the phone company won't try. I don't doubt you could have come up with this rule.

      Try to route the spoofed number. If it doesn't go back to a line owned by the same billing entity as the originating line, disallow the spoof and fill in the real number.

    22. Re:Why not block all unverified POTS spoofing? by ausekilis · · Score: 1

      This is why I installed "Hiya" on my phone. I've set it to intercept known marketers and neighboring numbers. I used to get harassed a few times a week, now only one made it through in the past month. I still am able to get calls from those that aren't in my contact list, like an insurance or credit card company (that I have an account with). I've even had AT&T call me with their (obviously) spoofed number and everything worked fine.

      Of course, it's an easy tell when your phone number's area code doesn't match the area code of your home address. These 'neighbors' are easily 700 miles away.

    23. Re:Why not block all unverified POTS spoofing? by Strider- · · Score: 4, Interesting

      I run a (small) phone system, and you're absolutely right. We have 23 outbound lines (gotta love the PRI), and 100 DIDs (in our case, the whole 24xx block). When I generate an outbound call over the PRI, I can technically set the outbound number to whatever I want. The PSTN should reject that call if the ANI I generate is from a block that is not assigned to my PRI.

      --
      ...si hoc legere nimium eruditionis habes...
    24. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      I don't think call centers care about more regulations, they already ignore the ones in place. There would need to be a technical solution.

      We could also try more enforcement and harder punishment.
      Scammers tend to be treated as people who just make a mistake or acted negligent and get off with a fine.
      Start to treat them like a black man being caught with pot and most of them will stop. (Being dead or in jail tends to do that to you.)

    25. Re:Why not block all unverified POTS spoofing? by viperidaenz · · Score: 1

      You could stop all spoofing completely at the telco level and for customers who need to have their public customer service numbers displayed on caller id when their call centre makes outbound calls, the telco can assign a fixed "caller id" number to each outbound line.
      For international calls coming in, they can be denied if they come in with a local number.

    26. Re: Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      We've never had a customer contact us via Skype. Not sure what your smoking. We get mostly emails and traditional phone calls via our toll-free VoIP service though.

    27. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      I had 11 on a single day last week. Some fuck entered my number into a healthcare insurance form somewhere and I'm close to changing my number...

    28. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      The other valid reason is if the true outgoing number is something which requires dialing an extension to get to a person.

      Real world use case: I own a Russian mobile number, but am on vacation in the Philippines. Calling Russian friends (or a Russian bank!) via mobile would be insane under these conditions (more than 6 USD per minute), while incoming mobile calls are relatively cheap. So, I registered a SIP account with https://zadarma.com/ , and people who know my extension number can reach me via one of their inbound numbers. They just need to also dial the extension.

      Now imagine what happens if I call somebody via SIP and he doesn't answer. He will redial, only to get to a number that says "please dial the extension" that he doesn't know. So, I configured my account to spoof my Russian mobile number. So they can always get back to me.

    29. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      This is not spoofing, you call from your number, it doesn't matter which operator you use for call. Many operators allow any CLID for exactly this reason

    30. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      why wouldn't the spammers pay to spoof?

    31. Re:Why not block all unverified POTS spoofing? by MobyDisk · · Score: 1

      That's not spoofing: you are sending your number. Spoofing means "hoax or trick (someone)." You aren't tricking someone, you are sending the correct callback number. The technological mechanism for sending the correct information and the incorrect information is there, but please stop calling proper use of the mechanism "spoofing." If I send an email from my business and the return email address is "AutomatedNotifications@mybusiness.com" I didn't spoof the email address, that *is* the email address. It's spoofing if I made it come from "AutomatedNotifications@someotherbusiness.com"

    32. Re:Why not block all unverified POTS spoofing? by rerogo · · Score: 1

      Having maintained several similar phone systems: this does have the advantage that when an inbound (e.g. client) call forwards to the cellphone of someone in the field, they get the number of the actual client instead of just the main trunk number or their own DID.

    33. Re:Why not block all unverified POTS spoofing? by MobyDisk · · Score: 1

      This does sound like the correct solution to me. It's very similar to what we do with email. If a server receives an email with a from address of "Joe@somebusiness.com" but a reverse lookup of the server shows it is not in the "somebusiness.com" domain, then the email is dropped as spam. We are slowly eliminating email relays. We should do the same with telephone.

      I work at a company and we have a PBX and an exchange. If that exchange is registered to "555-555" and we send a number starting with "888-888" then the phone company should drop that call and fine us.

    34. Re:Why not block all unverified POTS spoofing? by MobyDisk · · Score: 1

      Right. This requires local enforcement in order to work. I suspect most of the spoofed numbers come from outside of the UPS though.

    35. Re:Why not block all unverified POTS spoofing? by SoonerSkeene · · Score: 1

      For phones, it's the same technical mechanism. The only difference is the intent of the operator doing it.

    36. Re:Why not block all unverified POTS spoofing? by tlhIngan · · Score: 4, Interesting

      Or just get rid of spoofing. What valid reason is there to spoof a number? The ONLY reason is so the person can't call you back directly and has to go to a central answering service. Companies love that, but that is their problem.

      Lots of valid reasons to spoof.

      1) Business - making outgoing calls uses a trunk line that doesn't necessarily result in a callable number. Instead, you spoof it so you can give the DID or main line number of company so the person being called can call back. Calling trunk lines does absolutely nothing (dead air, or it rings forever).

      2) Call centers - they may handle dozens or hundreds of customers and may need to call you back. It would be nice if the number shown is the company you called, right? I mean, if you called Apple and they said they'd call you back, the number should be the Apple number you called, rather than some random call center number. If you're in urgent need of support and get "Unknown number" calls, you might ignore them, not realizing they're your support call being returned.

      3) VoIP. Again, trunk lines. Be nice if someone was using VoIP for their phone that when they called out, their number showed up, right? Better than some random phone number of the trunk line that was used to complete the call to POTS. And since that number changes, it would make using VoIP almost impossible if no one picked up because of all the strange numbers they were getting. (It still happens where you get all 0's or something Then again, it's only VoIP - I mean, who uses it?

      What should happen instead is the phone company filters what numbers can be spoofed. There's no reason for a business to spoof numbers that it doesn't own, and call centers already "own" the number used to reach it so they can spoof that. They should not be able to spoof random arbitrary numbers. VoIP providers have pools of numbers as well which can be used to limit their available spoof numbers.

      Of course, if you really want to get rid of scammers, ban VoIP. That's it - that's the only way they can call from India and do their scams.

      But of course, VoIP is too valuable and too "high tech" and modern. Perhaps we can ban spoofing VoIP, so every VoIP call shows up as 000-000-0000.which could be your friend with Vonage or Skype or other program, or an Indian scammer. After all, it's not our fault people use VoIP, right?

    37. Re:Why not block all unverified POTS spoofing? by fishscene · · Score: 2

      Spoofing is valid in certain scenarios and if you think spoofing is never valid - you've never worked in a call center or answering service and have no concept of the myriad of chaos that would be generated without spoofing. Keep in mind these call centers are generally working with the public. So let's say a person calls in to a call center and agents are busy. The call is logged and an agent calls the customer back without call ID spoofing. That agent was very helpful and the customer was impressed - so much so that the customer saves their number as the contact for this company. The agent is now fully responsible for handling the customer - whether they are on vacation, move to a position in the company... and it's generally rude to call one person and have another person answer - so now customer service quality goes down in the eyes of the customer if: - Agent is on vacation - Agent is out sick. - Agent is at the end of their day and hasn't gotten through all their voicemails. - Agent is tired of working with people because the customers love them and are adding the agent to their direct contacts. - Agent flips a table and walks out because other agents aren't doing anything and get sent home. - Agent 2 replaces Agent 1 and customers are disappointed. I mean, these are very real scenarios. Asking for companies to "deal with it" isn't answer. Customers can "deal" with cold-calls with spoofed numbers. There has to be a better way then telling one party that this is entirely "their problem" because unrelated bad actors are taking advantage of the system.

    38. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      I spoof my own number (a number I ported to Google Voice) so people *can* call me back on the correct number. Otherwise they'd see a lot of random numbers from me and probably not even know it was me calling.

      Yes, I get SCAM spoofed calls all the time, I get it, it sucks. But let's fix this the right way, and not just ban all legit reasons to spoof.

      In e-mail, you have a "from", and you can also have an option for a "reply-to" address. I'd be ok if the real number a "from" number and I could put my real number as a "call back" number so to speak.

    39. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      Because (and I'm not making this up), medical organizations need to be able to leave messages that won't violate hipaa.

      The fact that they only need to mask the name, rather than the number, apparently escapes the telecomm people.

      It's moronic.

    40. Re:Why not block all unverified POTS spoofing? by nightwolfds · · Score: 1

      The issue is that in some cases, specifically trunking and VoIP, there is no originating number. In those cases, spoofing is required for something to be displayed. The issue is that scammers will put anything there and will often change the spoofed ID on a regular basis so you can't block them out permanently.

    41. Re:Why not block all unverified POTS spoofing? by Etcetera · · Score: 1

      Seems like that itself can be handled with regular blocking of Caller ID ("Restricted") rather than spoofing thereof. What does spoofing give you that a blocked number doesn't in that case?

    42. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      Call centers can register with the phone company, pay $1,000 or whatever, and get put on the whitelist of lines allowed to spoof a number. If they get a complaint from the FCC or consumers or whatever then you get taken off the list and have to pay up again, maybe send in some business license or other documentation too.

      If the idea is they have to register every number they spoof with and the phone company reports any attempt to use any other number, then I'm for it. It would make the number's traceable and allow do not call complaints to be traced to the source.

    43. Re:Why not block all unverified POTS spoofing? by jittles · · Score: 1

      I don't think call centers care about more regulations, they already ignore the ones in place. There would need to be a technical solution. We would need to get rid off spoofing numbers. The arguments for spoofing aren't good enough to allow the system to be abused.

      I don't think a technical solution is required at all. The best way to end it is to charge a tariff on calls from the originator. They certainly won't allow people to get a DID if they're getting charged a $5 fine for every spam call these asshats make. Just pass the fine along until you exit the country and if the provider overseas doesn't want to pay the fine, block them from making inbound calls to the US. If it's not a spam call, no fine. End of harassment when they can no longer get access to a DID.

    44. Re:Why not block all unverified POTS spoofing? by nasch · · Score: 1

      I'm not totally clear on how this all works but my impression is there is no true originating number. It's just a VOIP connection from some server somewhere that picked up a spoofed number, however it is they do that.

    45. Re:Why not block all unverified POTS spoofing? by EvilSS · · Score: 1

      What, you a phone company lobbyist or something? Your "solution" puts all the cost on the legit business users and would actually be a huge boon to the phone company profits forcing companies to buy huge numbers of physical lines they don't need. Mine puts the costs on the phone companies.

      --
      I browse on +1 so AC's need not respond, I won't see it.
    46. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      That's not really spoofing as the number being transmitted actually belongs to you. Spoofing is transmitted a bogus callerid for the purpose of preventing the called party from knowing who the actual caller is.

    47. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      Some SIP providers do this, some don't. Most PRI providers do not do this, but most PRIs will have to go through SIP gateways at the demarc sooner or later. All the old POTS lines and most of the PRIs are slowly being taken down.

    48. Re: Why not block all unverified POTS spoofing? by dknj · · Score: 1

      Data connection is now more than reliable to make very high quality calls now.

      Son, there is something called QoS and you lose that gaurantee on voice calls when you move to a Data-only connection. Skype is not going to prioritize it's packets over your WoW packages because there is no QoS. Ergo, you are at the mercy of the Data network you live on.

      Do yourself a favor, stick to services that provide a QoS if you want to make very high quality calls now.

    49. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      But this is easy. Corporations can be allowed to spoof numbers that they in fact own. This cover all the reasonable use cases, but not the random spoofing of numbers "that seem to be in an area". A company could still get a number in every area of interest - but such numbers would quickly get onto lists phoneblockers use.

      Phone companies already know who owns what number, in order to bill them for outgoing calls. So the tech solution is to only allow a number change, if billing for that number goes to the same entity. You have a pool of numbers, you call from any of them and no others. And of course this is enforced technically. (Not by fines & punishment - but by bad calls not going through. Phone co could still bill them for the attempt to make a bad call tho.)

      Calls from other countries are not a problem. For a direct connection, their caller ID has to match the country of origin. To spoof a national number, the call would have to be routed through the company's local office - which of course is only capable of spoofing local numbers that they own.

    50. Re:Why not block all unverified POTS spoofing? by SCVonSteroids · · Score: 1

      Two parents posts up the guy literally explained a valid reason and you even acknowledged it.

      Two posts down, you followed up with:

      The ONLY reason is so the person can't call you back directly and has to go to a central answering service. Companies love that, but that is their problem.

      You need to go for a walk dude. Do you even read the stuff you type out?

      --
      I tend to rant.
    51. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      That's actually the reason spoofing is allowed.
      Now, what SHOULD have been implemented would have been some hardware solution that required an FCC code key to be able to transmit a caller ID that isn't the number you called from.

    52. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 1

      I run a small system too, nine sites. If one site's PRI goes down we can route their calls over the MPLS to another site. I'd like that other site's PRI to originate the call but still have the Caller ID show as the original site. Same for least-cost routing: if it's a LD call for Site A but a local call for Site B, route the call to Site B and send it out that PRI.

      People don't have enough imagination.

      And what nobody realizes is the phone companies are ALREADY clamping down on Caller ID spoofing. New PRIs or SIP trunks from AT&T are not allowed to send caller ID outside the assigned block for that trunk. Super pain in the ass and all kinds of paperwork for me, to facilitate the failover and LCR mentioned above, but I'm sure it warms your heart to hear it.

    53. Re: Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      The point is others can spoof that same number which makes it pointless. Stop illegitimate spoofing.

    54. Re:Why not block all unverified POTS spoofing? by Anonymous Coward · · Score: 0

      Why is VoIP a problem? Presumably, Vonage owns the number that it assigned to me, even if my calls go out through a different line. I don't see the difference with a call center nor why filtering would not help.

  4. That might be counterproductive by Waffle+Iron · · Score: 1

    These days, one of the most effective ways to avoid spam calls is to ignore numbers that look like they're from my own exchange.

    1. Re: That might be counterproductive by Anonymous Coward · · Score: 0

      In your case, yes, you can assume any inbound caller is either a bill collector or a robocall so you can afford it. The rest of us have friends, business associates, etc.

    2. Re: That might be counterproductive by Narcocide · · Score: 1

      How sure are you that they're not also spoofs?

    3. Re: That might be counterproductive by Waffle+Iron · · Score: 2

      In your case, yes, you can assume any inbound caller is either a bill collector or a robocall so you can afford it. The rest of us have friends, business associates, etc.

      If it's anyone I care about, it's already in my contacts list and gets displayed using their real names. Any other number purporting to be from my exchange is always spam.

    4. Re: That might be counterproductive by Joce640k · · Score: 1

      The rest of us have friends, business associates, etc.

      If only there was a way to recognize the numbers of people you know. Maybe even have their name appear on the screen.

      --
      No sig today...
    5. Re: That might be counterproductive by Anonymous Coward · · Score: 0

      Are you a caveman? You don't have someone's name show up when you get a call?
      I know someone who's been using cellphones for decades and he still hasn't setup a contact list in his phone. Strange.

    6. Re: That might be counterproductive by Puls4r · · Score: 1

      If only many of us weren't in businesses that routinely get called by people we don't know for reasons of service, warranty, or other issues.
      If only many of us aren't routinely contacted by people we don't know - for instance when our kids borrow a cell phone (on our local exchange) to get ahold of us.
      If only.... If only the goddamn telecom companies would block EVERY number coming from an exchange that doesn't own THAT number. It would stop the local number spoofing immediately. Seeing a area code from Utah is much easier to dismiss as not from a friend, child, or associate.

    7. Re: That might be counterproductive by Obfuscant · · Score: 2, Interesting

      If only there was a way to recognize the numbers of people you know. Maybe even have their name appear on the screen.

      I think you completely missed the point of this entire discussion. The issue is that robo and spam callers can send any number and name data that they want, even that of your friends or neighbors. You can recognize the name, pick up the phone, and find out that someone at your number has requested information about back braces.

      And unfortunately, the state AGs have missed out on one bit of technology that everyone thought was a good thing at the time: number portability. If I move from A to B and change cell providers, I can take my old phone number with me! If I used to live in 202-land but moved to 503-land, for example, I can keep my 202 area code number. Suppose I try calling my friend who I lived next door to in 202-land. There will be an inbound call to the central office serving his phone showing a 202 area code but coming from outside the 202 area. Does the phone company block that call as spam? It's not.

      A related problem is VoIP. I have Vonage and when I signed up they had NO local numbers available for me. I could get a number in a city far away but in the same area code, or in a different area code altogether. I got a number that was local to my parents and family so they could call me toll-free. So, when I call someone next door to my brother the caller ID will show a local number. Does the phone company block that call because it must be spam?

    8. Re: That might be counterproductive by Anonymous Coward · · Score: 0

      In your case, yes, you can assume any inbound caller is either a bill collector or a robocall so you can afford it. The rest of us have friends, business associates, etc.

      Don't say "the rest of us" as if you and perhaps five or six other people count as everyone else.
      You are the only freak who claims to have friends, family, and business associates of whom none of which you know the name and phone number of.

      The real rest of us know the names and phone numbers of our friends and family, and anyone we don't have the phone number for we can ask. We are considered friends and family back respectively, and they willingly share this information of theirs with us.

      That contact info goes into a special place in our phones you may never have seen, completely coincidentally named "contacts"

      The rare times one of my friends, family, or co-workers shares the exact same area code and first-three-digit prefix as my phone, that person STILL only has a single phone number where the last four digits don't randomly change each time they call me.

      If their number ends in 1234 and mine ends in 5678, there is exactly ZERO reason to expect my friends family and co-workers to call from the other 9998 phone numbers each time they dial me.

      Only scammers do this, none of which I hold as friends or co-workers, nor to my knowledge is any of my family.

    9. Re: That might be counterproductive by Strider- · · Score: 1

      In my old job, I was often getting support calls from overseas, often from people in "interesting" locales. If I got a call from an unknown number or +8816 (Iridium), I knew it was legit... except when it wasn't.

      --
      ...si hoc legere nimium eruditionis habes...
    10. Re: That might be counterproductive by Anonymous Coward · · Score: 0

      Yes, you call EAT-ASS-FOOL all the time

    11. Re:That might be counterproductive by taustin · · Score: 1

      I'm with you on that. I don't know anyone who has a phone number on the same exchange prefix as me, so any call from that prefix is 100% guaranteed to be a criminal trying to scam me. Job at Amazon scammers, mostly, and the occasional I'm calling from Microsoft criminal (though I haven't gotten one of those since I just started chanting "Criminal!" over and over, continuously, until they hung up).

    12. Re: That might be counterproductive by Kyr+Arvin · · Score: 1

      If only the goddamn telecom companies would block EVERY number coming from an exchange that doesn't own THAT number. It would stop the local number spoofing immediately.

      It would. But that's also the technology that lets you travel abroad and make calls that use your cell phone number. None of those exchanges that the call is going through own that number. It lets you take your phone number when you move. Everything about not spoofing a number, everything about "neighborhood spoofing" assumes a 20th-century understanding of phone prefixes, that they refer to a specific geographic location. We've been slowly uncoupling ourselves from that paradigm.

    13. Re:That might be counterproductive by Anonymous Coward · · Score: 0

      I don't know why dialer apps for Android phones lack a hidden or not-so-hidden option to nuke my whole exchange.

      Do people ever call their own cellphone's source number from the same phone? no? then a developer-friendly Regex to block the whole exchange without collateral becomes even easier :)
      Considering how slowly these obvious features are integrated into android and apple devices, it may be another 5 more years' worth of waiting. Meanwhile, my phone will probably die due to a buffer overflow as the sparse tree of numbers in my exchange fills up with unpredictable incoming permutations of 9999 candidates that get blocked on demand.

    14. Re:That might be counterproductive by JustAnotherOldGuy · · Score: 1

      These days, one of the most effective ways to avoid spam calls is to ignore numbers that look like they're from my own exchange.

      Exactly. As soon as I see my own exchange as the number, I just press the "Reject" button. It's a dead giveaway that it's a spoofed number. In a way, they're actually making it easier for me to dump their calls.

      --
      Just cruising through this digital world at 33 1/3 rpm...
  5. Spoofing sources by AlanBDee · · Score: 1

    The FCC last November adopted a set of robocall rules that allowed telephone companies to proactively block calls from invalid, unassigned or unused numbers.

    Can't imagine why that hasn't worked? It's not like they have a giant list of valid numbers to use as spoofing sources.

    1. Re:Spoofing sources by RhettLivingston · · Score: 1

      All of the calls from my local exchange I've been getting lately have been spoofing assigned numbers that do not belong to them. When I call them back, I get people who are truly "neighbors" and have no idea that their numbers have been utilized. This is, of course, blatantly illegal, but the scamsters don't care.

      I realize that spoofing has value. It is how my Google Home makes calls using my actual number, for example.

      Spoofing needs to be allowed only for registered situations and blocked using technology at the carrier level, not laws, if the registration isn't found.

      I'll believe a fix only when it happens though. The reason we don't have a fix today is because it would block unauthorized, illegal political calls made by 3rd parties that the politicians can claim they don't control or know about but, in truth, rely heavily on.

    2. Re:Spoofing sources by Anonymous Coward · · Score: 0

      Except that without additional laws, or at least regulations, what you propose is actually illegal.

    3. Re:Spoofing sources by dknj · · Score: 1

      So your solution to spam is to force regulation?

    4. Re:Spoofing sources by RhettLivingston · · Score: 1

      I don't see it as regulation. Just fixing the bug in the system that is being exploited to abuse.

      What else can we do? Block all of our neighbors... because that's about what it would take to continue with the current blocking approach. The ones that have been calling me more than once a day lately never use the same number twice and they use the numbers of real local customers.

      Switch to a pure whitelist approach? Enough do that and I guarantee they'll just figure out who is on our whitelist and spoof those numbers. It doesn't fix the problem.

      I think finding a way to give everyone back control of how their numbers are utilized is a nice approach. If you want to call that regulation, so be it. Regulate then. Even animals have regulations.

  6. Ajit Pai? by ragahast · · Score: 0

    Who believes Ajit Pai actually cares about or is working on this?

    --
    .:Semper Absurda:.
    1. Re:Ajit Pai? by SoonerSkeene · · Score: 1

      Not even a little bit.

    2. Re:Ajit Pai? by Narcocide · · Score: 1

      Well, I believe he cares in the sense that it is important to his goals to appear to be working on it. Most likely he's actively stifling any chances of fixing the situation though.

    3. Re:Ajit Pai? by Anonymous Coward · · Score: 0

      Racist!

    4. Re:Ajit Pai? by mentil · · Score: 1

      He and his family and friends probably get bombarded with these calls too. I doubt he has any special rules/tech on his lines that solve the problem, and if he did that raises the question of why he isn't proposing that be extended to everyone.

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
    5. Re:Ajit Pai? by Anonymous Coward · · Score: 0

      Cares? Doubt that very much. Working on it? Sure. This is some of the least important stuff he can be working on to make it look like he's doing something productive and has the appearance of trying to help the end consumer. This is all just a smoke screen. He's learning from his father, Lord Vader Orange Monkey Child Trump quite well.

    6. Re:Ajit Pai? by edi_guy · · Score: 1

      The telemarketing calls would be very easy to shut down on a combination of infrastructure changes and just throwing the book at bad-actor telemarketers. But no, Pai doesn't care. He's just thinking about his next gig.
      Sounds trivial, but I always thought this would be a great platform for the Democrats to try and show people they aren't completely useless. Everyone I know gets these things, whether it's on your cell or landline, and whoever solves the problem might get some goodwill on an election day from unexpected quarters.

    7. Re:Ajit Pai? by sabbede · · Score: 1

      Why should I assume he doesn't care about his job? Is there some reasonable basis for it, like a reputation for missing meetings and not showing up at the office? Or is the basis just your personal dislike of the man?

  7. Not neighborhood by Anonymous Coward · · Score: 1

    They may think of it as "neighborhood" spoofing, but prefixes of mobile phone, which most people are using now, aren't based on neighborhoods because of their mobility. So when your prefix is 123 (for example), and you constantly get calls from 121, 123, 124 (for example), you know the caller ID is bogus because nobody is going to call you who just happens to have the same mobile prefix as you. Not only are these scammers basing their tactic on outdated land-line logic, but even that is flawed because local prefixes are usually not sequential.

    Anyway the point is, scammers are morons, phone companies are grossly negligent in not addressing the problem, and everyone of us has been forced to put up with this garbage to some extent for far too long.

  8. Technology is the answer, not the FCC by JoeyRox · · Score: 1

    At Googleâ(TM)s presentation yesterday they demonstrated a feature in the upcoming Pixel 3 phones where an AI bot will answer your call and ask who the callerâ(TM)s name and the purpose of the call. Itâ(TM)ll then transcribe that info in a notification, where you can then choose to take the call or send it off into voicemail/disconnect.

    1. Re:Technology is the answer, not the FCC by Joce640k · · Score: 1

      How long before the robocallers can spot this and play a plausible recording in response.

      --
      No sig today...
    2. Re: Technology is the answer, not the FCC by JoeyRox · · Score: 1

      The robocallers would have to know the name of someone you know. Plus Google's technology can ask other verbal challenges. It'll be an arms race but one I think Google will stay comfortably ahead of.

    3. Re:Technology is the answer, not the FCC by Jason+Levine · · Score: 1

      Google Voice has a feature where you can mark a number as spam. Once you do this, that person, if they call you again, will hear "this number is no longer in service." I wish that this could work for my normal cell phone except that they seem to randomly generate the last four numbers. Perhaps there should be a "block neighborhood numbers not on your contacts list" feature. This would at least limit the scammers to a tiny subset of possible numbers to work with.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    4. Re: Technology is the answer, not the FCC by Obfuscant · · Score: 1

      The robocallers would have to know the name of someone you know.

      If you are using an Android phone, Google has your contact list.

      It'll be an arms race but one I think Google will stay comfortably ahead of.

      Ok.

    5. Re:Technology is the answer, not the FCC by mentil · · Score: 1

      There are several problems with this system. One is that it tells random Joe-caller what model of phone you have (a very expensive one at that). Two is that responses can be automated by robocallers that are listening for these prompts. Three is that using a follow-up question means that there's a person on the other line paying attention to the transcript, so you can tell if it's an active number. Four, you can just cram your pitch into the response to the original or followup questions. Five, it's very awkward to use with actual people that you want to talk to, like talking to someone through a locked door via notes slipped underneath. Six, they can simply lie about who they are and what they're calling for, just like they do now; if you think Windows is calling to fix your computer then this won't save you.

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
    6. Re:Technology is the answer, not the FCC by Obfuscant · · Score: 1

      Perhaps there should be a "block neighborhood numbers not on your contacts list" feature.

      Define "neighborhood number". I can live next door to you and have a number from the other side of the county. I can live on the other side of the country and have a number that looks like it is next door to you. I can live next door to you and have a number that looks like it is next door to you but is actually routed into the system on the other side of the country.

      This would at least limit the scammers to a tiny subset of possible numbers to work with.

      Blocking neighborhood numbers, assuming you mean "same area code and exchange as mine", would remove a vanishingly small amount of the potential spoofing space. Blocking "503-443-xxxx except on my list" would cover, at most, 10,000 numbers (everything from 0000 through 9999). It does nothing for any other area code, and every area code has a potential of 10,000,000 numbers. The limit imposed on scammers by blocking "neighborhood numbers" is very very small.

      Seems like the phone scammers are out in force today -- two calls from crappers in the last five minutes on my work phone. Which I wish had caller ID.

    7. Re:Technology is the answer, not the FCC by Anonymous Coward · · Score: 0

      There's an app named "RoboKiller" that mostly works this way. It's not free, they have monthly and yearly subscriptions, but I've found it very worth it.

      It gives you a special number for your carrier to enable selective forwarding. You use that to forward calls to them.
      It then has a listing like a spam filter, which you can of course add/exempt from as well, and get an app notification to accept the call or not.

      If you accept it just forwards it back to you.
      If not, it plays a recording while recording them. One of those recordings is the "this number is no longer in service" message and tones, but they have a ton of others plus you can record your own.
      You can access the blocked call recordings in-app and even share scammer calls if there's particularly good humorous results.

      Also one of their options is to auto-list as spam other numbers matching your areacode and prefix.

      I've found with the no longer in service message, most scammers just hangup, or its a recording that plays over it just the same, so never had any reason to share those.
      But for some of the other 'answer bot' recordings, others have shared them and are up on the website.

    8. Re:Technology is the answer, not the FCC by dissy · · Score: 1

      Define "neighborhood number"

      It's been defined since the 1950's.

      In 10 digit dialing, neighborhood number is one that shares the same first 3 digits, and area code.
      "Current" 7 digit dialing is the same since it simply assumes the area code remains the same if excluded.

      Original 7-digit dialing was the first two letters and the next two numbers, and specifically was only the numbers on the same local-exchange, where the operator could route your call without patching into any other exchange.

      The rest of your questions and assumptions are unfounded and unrelated.

    9. Re:Technology is the answer, not the FCC by Obfuscant · · Score: 1

      In 10 digit dialing, neighborhood number is one that shares the same first 3 digits, and area code.

      Ummm, in 10 digit dialing, the first three digits ARE the area code.

      I think my point was that "neighborhood number" is a meaningless concept in the current telecommunications market. It may have had a good definition in the 1950's when one central office handled an exchange (what you refer to as the "first three digits" for 7 digit dialing). That central office handled one or more exchanges and thus one or more "neighborhoods". That is so 1950's.

      Today it's all computerized and any number in any exchange may appear in any place. I have a phone number from an area code 2000 miles away. I know people who have numbers from other area codes than where they get service. "Neighborhood number" is, today, a useless phrase. That's what makes a proposal to block "neighborhood numbers" as spam technically wrong. Every time I call my brother I am making a call into a central office into an exchange from a system outside that exchange. That central office cannot just assume my call is from a scammer who is spoofing a number, because it is a valid phone number -- mine -- and correctly indicates the caller id and number.

      Which is what the remainder of what I wrote talked about. That makes it "founded" and "related" and relevant.

      But thanks for the lecture on how the phone system worked when I was a teenager. Nostalgia is wonderful.

    10. Re:Technology is the answer, not the FCC by dissy · · Score: 2

      "Neighborhood number" is, today, a useless phrase. That's what makes a proposal to block "neighborhood numbers" as spam technically wrong.

      I suppose that makes me jealous of you.
      The area code I'm in ranks #5 in most neighborhood number spam calls in north america.

      Spam calls spoofed with my area code and prefix number 7-10 nearly every single day for the past two years. Last December near Christmas time was a week or two that count dropped to 1-3 per day.

      I count 16 voicemails on my phone from such numbers, all real people who are calling back to bitch and complain about the spam calls all night after my own number was spoofed to them.

      Now looking back at my robokiller history, between March 2016 and today, I have received a total of 6 calls flagged as spam from non-neighborhood numbers which I don't recognize the area codes of.

      Yes, six (6!), in two years. Compared to over 5000 neighborhood number spam calls.

      So to many people around here "neighborhood number" is far from useless of a phrase, it's nearly required language both in discussing such calls as well as naming the feature used to block them in software on our phones.

      The problem has gotten so bad that it drew attention from lawmakers over a year ago and is being used as a basis to criminalize not just neighborhood number spoofing but any unwanted call spoofing, but of course the law moves slow as hell and it will likely be another year before any results come from it.

      In the mean time, we have few options and taking matters into our own hands for blocking rule purposes is going to give the best results.
      It's very nice to block 99.998% of your spam calls with a single toggle switch in software conveniently named "block neighborhood numbers"

    11. Re:Technology is the answer, not the FCC by Obfuscant · · Score: 1

      Yes, six (6!), in two years. Compared to over 5000 neighborhood number spam calls.

      You keep using that term, even though the definition is meaningless today. Your central office simply cannot look at an incoming number and know that it is spoofed based on your definition of "neighborhood number". I already gave you examples of why it is technically impossible to know. I'll repeat one: I have a valid phone number in an area code and prefix that is 2000 miles away. If I call someone there it would look like I'm spoofing a "neighborhood number", but I am not.

      I'm sorry you get so many scam calls.

      and is being used as a basis to criminalize not just neighborhood number spoofing but any unwanted call spoofing,

      There is a difference between criminalizing the act and being able to detect it automatically. Of course make it illegal. Of course NOT demand that telcos automatically block any call from someone that claims to have the same area code and prefix.

      It's very nice to block 99.998% of your spam calls with a single toggle switch in software conveniently named "block neighborhood numbers"

      Yes, it may feel very nice, until your child cannot call you from a friend's home to get you to come pick him up because the call is from a "neighborhood number". It's the same area code, the same prefix, but I don't know it. It has to be a scammer. After all, it's 5000:1 odds to be a scam. (By the way, the phone your child is using is a cell phone, so the call is coming in from outside your central office.)

    12. Re:Technology is the answer, not the FCC by dissy · · Score: 1

      You keep using that term, even though the definition is meaningless today. Your central office simply cannot look at an incoming number and know that it is spoofed based on your definition of "neighborhood number". I already gave you examples of why it is technically impossible to know. I'll repeat one: I have a valid phone number in an area code and prefix that is 2000 miles away. If I call someone there it would look like I'm spoofing a "neighborhood number", but I am not.

      This is exactly the point.
      We haven't asked the phone company to do anything, based on location or caller ID data.
      The person you originally responded to asked for software to block numbers matching a pattern we input. I've been doing just that and recommended robokiller to him.

      That's it. Nothing more.
      Central office - doesn't matter and not involved. Their physical location, doesn't matter, not involved.
      The caller ID being sent (spoofed in this case but it shows up just the same) is all that is needed to choose if the phone should ring or not.

      There is a difference between criminalizing the act and being able to detect it automatically. Of course make it illegal. Of course NOT demand that telcos automatically block any call from someone that claims to have the same area code and prefix.

      But both myself and the original poster you replied to never said the *telcos* should block it, he was asking for a program similar to google voice so *he* could block it, thus I suggested one.

      You do say it has nothing to do with location, which of course is true, but we don't care about the location of the caller. If their caller ID matches a wildcard pattern I enter, then I don't want my phone to ring, no matter if they are next door or across the world.

      This right here is why the term "neighborhood number" isn't useless.
      With two words he and I knew exactly what was wanted and what can handle that, and kept either of us from typing out the full paragraphs above in its place :P

      Yes, it may feel very nice, until your child cannot call you from a friend's home to get you to come pick him up because the call is from a "neighborhood number"

      I suppose that's my fault for only giving the specific details on the app that I use to the other person and not you.
      By "block" all robokiller does is make the phone not ring and then send the call to voicemail.
      It's also the end users choice to do this or not.
      So long as the child knows to leave one, we would still get in touch just with a slight delay of a minute or two.

      But even then, sure, perhaps a person with a child would choose not to install such an app, but the original poster has already chosen to do so (google voice) so seems pretty OK with that.
      We didn't suggest forcing it on a parent (or anyone) that didn't want it.

      I should also say I don't actually have a child, but that said, I don't see what possible emergency or situation that 60 seconds or even a few minutes would make much of a difference. Again, maybe just me.
      But to pick up a kid at a friends house, a couple minutes delay doesn't sound like an issue.
      If something really bad like a medical emergency happened, I'd far prefer them to call 911 first.
      Of course I'd want to know too, but even then, if someone is being rushed to the ER I can't see what I can do to help. Any sort of stabilization or surgery would mean I can't go back and see them right away anyway. I'd just be in the way.

      It honestly doesn't seem that person minded this situation. I certainly don't.
      To anyone who does mind it, they shouldn't follow my advice that I didn't give them :P

      I even just went up and looked at Jason Levine's comment, in case I was mis-remembering and talking out of my ass or something here:

      "Google Voice has a feature where you can mark a number as spam" and
      " Perhaps there should be a "block neighborhood numbers not on your c

    13. Re:Technology is the answer, not the FCC by fafalone · · Score: 1

      I can't keep up with when features are being torn out, but this is entirely possible on Android. I wanted to answer all local calls (same area code), and 90% of spam calls were coming from within my prefix, so I set a rule to send (xxx) xxx-* straight to voicemail, so I could still see a message if it was actually real. They weren't leaving messages, but if they started it would just go from voicemail to block.
      From the way people talk in this thread, number blocking has continued to deteriorate in ability from even when I stopped trying to use recent versions.

  9. Fake News! by Anonymous Coward · · Score: 0

    I stopped reading at "Combating junk marketing calls has been a top consumer protection priority for FCC Chairman Ajit Pai."

  10. That is absolutely the worst by SuperKendall · · Score: 1

    I get nearly one call a day from the same middle three digits as my own phone number, to the point where I do not ever answer those calls and block them every time. It is crazy the degree of manipulation that incoming calls can undergo in this modern age.

    I'd almost say that enough of a change would be to simply make it so that if a number calls me, I am guaranteed to be able to call back and tie up the line they are using. So many incoming spam calls you can't even call back on.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:That is absolutely the worst by Jason+Levine · · Score: 1

      We recently got our kids cell phones (the oldest is in high school and was using a flip phone for years, the youngest is starting middle school). Almost instantly they began getting calls from their area code/exchange. I told them to not answer any call coming from a number not on their contact list. Still, it's annoying for them to randomly get these calls or to pick up their phone after school and see that they've missed 5 such calls.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    2. Re: That is absolutely the worst by nnull · · Score: 1

      It's so bad, I have people calling me saying I called them all the time, yelling at me for doing so. I just block all local numbers now.

    3. Re:That is absolutely the worst by Anonymous Coward · · Score: 0

      About 30% of my robocalls end with 3285. Like XXX-YYY-3285. Different XXX, different YYY but end in 3285. Literally hundreds of 3285s over the last 2 years.
      Go to the 800notes web site, search for 3285 then someother 4 digit #. More 3285s than anything else.

       

  11. Here's an idea: by Locke2005 · · Score: 1

    Don't allow anyone to spoof numbers at all! Still allow blocking of caller id for anonymous whistleblowing, but NOBODY has a right to call people with MY phone number showing up as the called number! Let's try nuisance-calling thousands of people while spoofing US Senator's phone numbers and see what happens...

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
    1. Re:Here's an idea: by 110010001000 · · Score: 1

      Exactly. Spoofing numbers is no longer needed. Businesses need to figure it out if their business "needs" to spoof. It isn't our problem.

    2. Re:Here's an idea: by RhettLivingston · · Score: 1

      It is needed. For example, my Google Home spoofs my cellular number when I use it to make a call. This is valuable and increases information to the callee because they know my cellular number.

      It just needs to be registered and blocked by carriers when not registered.

    3. Re:Here's an idea: by Anonymous Coward · · Score: 0

      By which carriers? Suppose that you take your Google Home into a different country. Describe which carriers see the call and which ones have enough information to make an informed decision about blocking.

    4. Re:Here's an idea: by RhettLivingston · · Score: 1

      One national database with provisions for trusted sources to do the registering so that, for example, Google and others like them won't be overly burdened in registering their millions of users.

      The true owner of a phone number should also be able to see any apps or parties currently authorized to spoof it.

    5. Re:Here's an idea: by dknj · · Score: 1

      E Q U I F A X

    6. Re:Here's an idea: by RhettLivingston · · Score: 1

      Funny how people always bring up security concerns as an argument against anything that improves security.

      At the moment, it's the wild west. You can spoof almost any number you want with an investment within the reach of almost anyone over the poverty line who knows how. Prosecution is rare unless you annoy millions even though it is illegal to do it. Any protection at all against people misusing numbers would be an improvement. You have to start somewhere.

    7. Re:Here's an idea: by Locke2005 · · Score: 1

      Or only allow people to spoof another number that they actually own. Not sure how the system validates proof of ownership, maybe a public/private key?

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
  12. Yeah... by Anonymous Coward · · Score: 0

    I absolutely trust Ajit Pai to work hard to protect consumers.
    #sarcasm

  13. Ignoring all but important calls by RadioD00d · · Score: 1

    The PBX at my place of employment takes care of the business calls. Business associates who have my cell phone number are already in my address book so I can identify them when they call, and I answer those. I have a relatively small family, and all of their phone numbers are ALSO in my address book, making caller ID work well for them, too. Unless it's Publisher's Clearinghouse calling me to figure out where to drop off that big check, anybody else is an unwanted call. Whether that's bill collectors, telemarketers, or politicos, if they're not in my book, they can talk to my voicemail. Furthermore, the majority of my interaction with my family members is through text messaging anyway, since those are 'auto-delayed' if I'm busy. If I'm in a meeting, and you call, I won't answer the phone, and if you don't leave a voicemail (the new definition of ghost-knocking - extremely rude) I will NOT call you back. If you text me with 'hey, got a minute' chances are you'll get a response as soon as I'm free. Eventually the bastards will all switch to SMS messaging. I'm already getting those, but again, it's auto-delayed, and I can immediately block the originating number if it's bullshit, so it's a one shot for them. In any case, telemarketing is going the way of the fax machine. It's a relic of a much older age that has reached it's saturation point, and it's just a matter of time before the industry either evolves or dies.

    1. Re:Ignoring all but important calls by 110010001000 · · Score: 1

      I'm not sure what planet you are living on, but on this one the telemarketers/scammers are making big money. They only need a very tiny percentage of successful calls to make money. I don't see that changing any time soon.

  14. How does this work? Why is this possible? by MobyDisk · · Score: 1

    Can someone explain how this spoofing works and why this is possible? This is a tech site, {i want the technology behind this not the politics.

  15. Re:How does this work? Why is this possible? by Narcocide · · Score: 1

    This post was the most on-point. Basically Verizon is allowing this type of fraudulent traffic to pass through their network unfettered. They've been publicly called out on it, too. Here on Slashdot, even. They're the primary offender in America at least right now, but I'm sure plenty of smaller players have dirty hands too. This would all stop if they flipped a switch.

  16. Method to block unwanted calls on iPhone by JoeyRox · · Score: 1

    Perhaps there should be a "block neighborhood numbers not on your contacts list" feature.

    iPhone has a way to block calls that aren't on your contact list. Go to Settings -> Do Not Disturb -> Allow Calls From and set it to 'All Contacts'. Then turn on 'Do Not Disturb' (the half-moon icon in the Control Center).

    1. Re:Method to block unwanted calls on iPhone by Jason+Levine · · Score: 1

      I have an Android phone (as do my wife and kids). I believe Android has this same feature. However, for my wife and me, there are instances when we want calls to come in that aren't in our contacts list. (For example, we drop a car off for service and they're calling us back to say it's ready.) I want those calls to come through but want to block any calls that start with the same area code and exchange code as my number. It wouldn't stop all spam calls, but it would be a start.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
  17. Re:How does this work? Why is this possible? by 110010001000 · · Score: 1

    It is possible because a business wants to be able to call you, but not reveal the true number, because they don't want callbacks. It is technically possible because the underlying protocol is very simple and doesn't authenticate anything.

  18. Verizon Landline Marking Spam by Anonymous Coward · · Score: 0

    About half my calls on my FIOS landline have a caller ID that starts with "SPAM?" I don't think that the callers do this for my benefit, so it must be Verizon. This is a start, but a true caller verification system is what's needed.

    1. Re:Verizon Landline Marking Spam by Narcocide · · Score: 1

      Those aren't what we're talking about here. Verizon is letting traffic with completely spoofed IDs of other company's valid customers pass through to other company's valid customers. The inbound stuff they're marking as SPAM for you isn't their own criminal enterprise, it's their competition's.

  19. Why is this hard? by Anonymous Coward · · Score: 0

    Do it right or don't do it should satisfy both privacy and keeping the peace.

    If the caller want's to provide his number is must be correct.
    If the caller does not wish to provide his number, then no calling number should be displayed.

    Provide an option to block all calls with no number provided.

    1. Re:Why is this hard? by Anonymous Coward · · Score: 0

      Correct means the number must trace back to the entity making the call so they can be held accountable for a do not call list violation.

  20. Even COMCAST does this by Rick+Schumann · · Score: 1

    If your bill is late and they decide to pester you about it, they spoof your local prefix in the same way, so it's not just 'junk marketing' calls (although Comcast/Xfinity is 'junk' if you ask my opinion). Hope the levy nice hefty fines against them for that.

    At any rate if I don't normally answer calls from numbers I don't recognize anyway, doubly so if it's in the same prefix as me, since that makes zero sense. As with many things I don't know why anyone would fall for this. Let everything you don't recognize go to voicemail, if it's important they'll leave a message to call back, if it's bullshit or it's not important they won't.

  21. Re:How does this work? Why is this possible? by thegreatbob · · Score: 1

    On the flip side, legitimate call centers and technical support firms need to be able to provide the callee a consistent contact point. Can't personally advocate nuking it entirely, but they (telcos) really should be more careful with their crap.

    --
    There is no XUL, only WebExtensions...
  22. Re:How does this work? Why is this possible? by Obfuscant · · Score: 1
    Spoofing works like this: a company buys service from a telco provider as a bulk service. I.e., like it is a telco itself. Part of the signalling process includes sending along the caller name and number from the source so it can be sold to the destination user. (It should be a crime for telcos to SELL caller id services -- it should be the default. It should also be a crime to sell "caller id name and number" and then provide only the number and the name of the state the call comes from -- and I'm talking about YOU CenturyLink.)

    The "second" telco involved has no way to verify the information from the first telco, so it can do nothing but pass it along. The first telco is the scammer.

    Sometimes this transport crosses international borders. Some scammer in a foreign country buys service from his local telco, which then routes the call to the US telco. The US telco has even less ability to validate the information, and the foreign telco has no reason to follow US law.

    That's not a highly technical description, but it's close enough.

  23. Re:How does this work? Why is this possible? by mspohr · · Score: 1

    Basically, anyone can spoof a number for their outbound calls. The local phone companies don't do any verification of the spoofed number... they just pass it on through the system and collect the money for the call.
    They could set up a system which verifies numbers and also certifies legitimate spoof uses (such as a central PBX) but that would cut into their profits and would take time and effort.
    On the receiving end, phone companies could flag and reject calls coming from outside their area without a valid return number. This, again, would cost them money so they aren't interested in doing it.
    When I had ATT landline, I used to get robocalls with a local number caller ID but it would also say "Out of Area" which was a dead giveaway. I knew not to answer those calls.
    I've since switched to Charter Spectrum phone service and set up NoMoRobo and the number of robocalls has dropped dramatically.

    --
    I don't read your sig. Why are you reading mine?
  24. Switch to cellphones by viperidaenz · · Score: 1

    And to fix America's problem, switch from the stupid billing system you have where a mobile caller pays to receive calls. Make the caller pay, like the rest of the world.
    Lots of people are doing away with landlines. I don't ever get spam calls on my cellphone, it costs the spammers money. I get the odd "microsoft call centre" call on my landline, but that's ok, they're fun to mess with.

    1. Re:Switch to cellphones by Obfuscant · · Score: 1

      Make the caller pay, like the rest of the world.

      The caller pays for his telephone service. You pay for your telephone service. How do you know ahead of time that you are calling a mobile phone and you will be billed extra? Does the destination service office interrupt the start of each call with a notice "this is a mobile call, you will be billed $.10/minute. Press 1 to agree"? How does your local office know that a number in a remote office is mobile versus non-mobile? Do all of your friends know that you expect them to pay more for calling you?

    2. Re:Switch to cellphones by toejam13 · · Score: 1

      This is probably the best idea I've seen.

      When I've had cell phone plans that offered free inbound or unlimited text messaging, I've barely had any issues with text spam. But the one time that I had a plan that charged 5 cents per text (inbound or outbound), I was flooded by spam. What was maddening is that I had an unlimited plan with that same carrier on my work phone, and that work phone didn't receive any text spam, so it was clear that the carrier was policing things only when it was to their advantage.

      Clearly, shifting the cost liability can silence spam.

    3. Re:Switch to cellphones by viperidaenz · · Score: 1

      In the model that runs everywhere else the carriers still get paid, they charge the incoming call carrier a termination fee.
      The telco that initiates the call pays the termination fee to the one that it eventually ends up at.

      I have never, ever paid for an incoming call or text message. I couldn't even if I tried, there are no plans available in my country that offer that model.
      The exception would be "premium sms services" where people sign up for bullshit like daily horoscopes to be sent to them.

    4. Re:Switch to cellphones by viperidaenz · · Score: 1

      When I call a local number, I don't need to put an area code. It's free (depending on my plan)
      If I want to call a national number, I put in an area code. They start with 0. In New Zealand that's 03, 04, 06, 07 and 09
      08 and 05 are national toll free number, like in USA where you have 1800. we have 0800 and 0508. There's also 0900 numbers that charge per minute.
      The 02 prefix is a cellphone number. 021, 022, 025, 027 and 029 are all in use by the different telcos.

      Everyone here knows this. 2 digit area codes are national land line rates. 3 digit codes are mobiles.

      I'm sure it's similar in other countries.
      In essence it's no different from calling a 1900 number in USA, you know it's going to charge you before you call it. You know you'll get charged if you put in an out of state area code, or an international code.

    5. Re: Switch to cellphones by Anonymous Coward · · Score: 0

      In many countries, landlines and mobile phones don't share area codes. There are blocks of area codes that are assigned to landlines exclusively, and blocks of area codes that are mobile only. In those places you can tell if you call a landline or a cell phone just by looking at the number.

    6. Re: Switch to cellphones by Anonymous Coward · · Score: 0

      And, how would i know if the mobile number has been forwarded to a land line, so I should not agree to pay the premium?

    7. Re:Switch to cellphones by Obfuscant · · Score: 1

      When I call a local number, I don't need to put an area code.

      And in most places in the US, we do. In those places where 7 digit dialing is still in place (are there any?), reaching a cell phone within the same area code will not require dialing an area code.

      You want US to pay the same way YOU do. That means there must be some way for US to know ahead of time that we will be billed extra for a call. "Needing an area code" isn't it. Try again.

      If I want to call a national number, I put in an area code. They start with 0.

      Again, not in the US. NO area code starts with 0. Area codes USED to have a requirement that they have 0 or 1 as the middle number, because that's what differentiated them from an exchange, but with a growing need for area codes, the NANP was changed so that any middle digit was valid and 10 digit dialing became mandatory. Again, you want the US to change to "caller pays", and I'm asking you how anyone could know whether the number he's dialing is "pay extra because it is mobile" or not.

      Everyone here knows this. 2 digit area codes are national land line rates. 3 digit codes are mobiles.

      Well, that's not how it works here. There are no 2 digit area codes in the NANP. Cell phones exist in the same area codes as landlines. Given how it works, please explain how ANYONE could know they're calling a mobile and will be billed extra. The only way I can think of is a recorded message like "you're calling a mobile and will be billed extra" for every call to a mobile.

      I'm sure it's similar in other countries.

      Once again, "other countries" are not relevant. You said the US should bill the caller for mobile calls. You have failed to answer the question about how callers are notified before the charges occur that they will be charged. I guess it's ok for people to start getting bills for outrageous amounts because their friend decided to move his landline number to his new cellular phone and didn't tell anyone they'd be billed for calling him. I know, you don't care because you won' t be surprised by a bill for what used to be free.

      In essence it's no different from calling a 1900 number in USA, you know it's going to charge you before you call it.

      US mobile numbers do not start with '1900'. (Well, maybe some do. I don't know if you can get a cell number in the 900 area code.) You don't know it's a mobile number unless someone has told you. I can port my landline number to a mobile this afternoon and if I don't tell anyone I did that they'll find out when they get a bill. How wonderful, huh? That's what you want the US to change to.

      Before you tell the US how it should charge people for calls to mobiles, you should think about the system and whether "caller pays" would be reasonable given that the caller has no reasonable way of knowing if any arbitrary number is going to wind up on a mobile or otherwise. You do things differently, I know, so maybe the US doing things differently isn't such a bad thing, huh?

    8. Re:Switch to cellphones by viperidaenz · · Score: 1

      I don't know how the USA system works. I've never been there. I'm just stating how systems work elsewhere. which effectively make spammers unable to profit from calling mobile numbers because they have to pay to call them.

      Yes, everyone else does things differently. The way they do it doesn't open up the mobile phone system to robocalls, spammers and scammers. The way USA does it, does. There's pros and cons for both. You tell me what's better.

      Personally, I prefer not having to pay for something I didn't initiate. Caller ID obviously can't be trusted as this article states. It's stupid to have to answer the phone, pay for answering the phone, just to find out if you wanted to take the call or not.

    9. Re:Switch to cellphones by Obfuscant · · Score: 1

      I don't know how the USA system works. I've never been there. I'm just stating how systems work elsewhere.

      No, you are not. You are telling the US that they should use "caller pays", which is a lot more than just saying how things work for you.

      You don't know the system here, so don't tell us how the system should change to make it better.

      There's pros and cons for both. You tell me what's better.

      I've told you what's better. Not being able to know ahead of time if you are going to be paying for a call to a mobile makes the idea of "caller pays" a non-starter. It's as bad as the scam of getting lured into calling a number in the 809 area code and then being billed a ridiculous amount because 809 is Dominican Republic, not US. (While Snopes calls this "outdated", they do so because "not all 809 numbers are a scam" and "other area codes can be used the same way." Misleading at best.) People expect a call to what looks like a US area code to be billed at their regular long distance rates -- and if you have nationwide calling that would be $0. Surprise! You called a mobile and talked for an hour, that's $6 for your call. Oh, wait, that carrier charges $.50 a minute for calls to mobiles, so that's $30. And the charge doesn't show up for a month or two as it propagates from the destination carrier back to your phone provider.

      I get it. You don't care if that happens because you hate scam calls, and anything that might stop scam calls is ok by you. Even if it means Grandma cannot afford to call her grandkids because they all have cell phones and their providers charge $.50/min for calls.

      Personally, I prefer not having to pay for something I didn't initiate.

      You pay for the ability of others to initiate calls to you. Any argument you make that relies on you not paying for your cell service is silly.

    10. Re:Switch to cellphones by viperidaenz · · Score: 1

      You are very defensive.
      I wish I had the effort to read your entire post
      'Murica, fuck yeah!.

    11. Re:Switch to cellphones by ai4px · · Score: 1

      The way it works in Germany is all mobile phones are in a special area code and the caller pays to call. Everyone knows the area code so there are no surprises.

  25. Re:How does this work? Why is this possible? by Obfuscant · · Score: 1

    Basically, anyone can spoof a number for their outbound calls.

    Can you explain how I, a wireline end-user, can do that? There is no input method I know of that lets me send bogus caller ID data.

    They could set up a system which verifies numbers and also certifies legitimate spoof uses (such as a central PBX)

    Scammers can buy central PBX systems, too.

    On the receiving end, phone companies could flag and reject calls coming from outside their area without a valid return number. This, again, would cost them money

    Au contraire. They'd sell this service and make a huge profit, just like they already charge $10/month for caller ID name and number and don't give refunds when they don't actually provide all the data. (This is a direct analogy to touch tone dialing, which many telcos charged a monthly fee for long after they had installed the hardware so every line could do DTMF.)

  26. No, no, no. by Anonymous Coward · · Score: 1

    We don't want an end to the calls we want an end to the number spoofing. Put the calls through so you can bill for them, but provide us with the actual CLID so we know who to be infuriated at.
    Some time ago, they used the CLID that they were supposed to use. This allowed a "who's calling me" industry to spring up.
    Then they changed their tactics to only spoof the last-4 digits (the north american number plan allows for 3-digit area code followed by 3-digit exchange, followed by 4-digit extension)
    When we cottoned onto that they started adding 1 to the area-code and exchange, dunno why, because if you're in greater atlanta, 1/4 of us have 770-xxx-yyyy numbers and when they added 1 they made the calls look like they were from Mexico. I guess this is good for scamming central americans (mexico, honduras, guatamala, el slavador, panama) but not-so-much for the rest of us.

    Lately, they's simply started spoofing well-known numbers, for example numbers registered to Wells Fargo, BofA, etc. This will fool a few more, but most of us are paranoid and will insist that we call the bank back on the number on the back of the card or top of the statement.

    I'm not sure what an appropriate punishment should be? Staked out in a desert? Launched into space with no suit? Or thrown into the Ganges with concrete boots?

    captcha: hurting very apt.

    1. Re:No, no, no. by Obfuscant · · Score: 1

      Then they changed their tactics to only spoof the last-4 digits

      No, the first spoofing was using any number, any area code, any exchange, even invalid area codes and exchanges. That was to easy to catch.

      when they added 1 they made the calls look like they were from Mexico.

      I don't know why you think adding the 1 to the number would make it look like the call comes from Mexico. The 770 area code is still Georgia. The country code for Mexico is 52.

  27. Re:How does this work? Why is this possible? by Strider- · · Score: 1

    Most of the problem here arose out of number portability. In the days of yore, when the telco owned the given block of numbers (and customers couldn't port them away), they could simply reject inbound calls with their own numbers set as the originating phone number. Think the same thing as source route verification for network packets in Linux. With the advent of number portability, when you could port your phone number to Bill And Ted's Excellent VOIP Co., all that went out the window.

    --
    ...si hoc legere nimium eruditionis habes...
  28. Don't stop them, that's my spam filter by hawguy · · Score: 1

    Please don't stop them, I haven't lived in my phone's area code in 10+ years, any time I get a call from my area code and exchange, I know it's spam/scam caller. Makes it super easy to filter them out.

  29. Re:How does this work? Why is this possible? by mspohr · · Score: 1

    Spoof your phone number. Since you can't Googleit yourself:
    https://www.techwalla.com/arti...
    https://lifehacker.com/5853056...

    The legitimate PBX owner would need to be certified by the local phone company. This takes time and effort. (They could charge for this service.)

    They could charge for this service. Probably wouldn't go over well with customers.

    --
    I don't read your sig. Why are you reading mine?
  30. Wow, you really are ignorant by Anonymous Coward · · Score: 0

    You're so mad about something that you're rejecting logical arguments. So, "breaking how phones work properly" is a good answer to exactly what? Do you really believe that every handset requires a DID? Do you even know what a DID is?

    You're a fucking idiot, but at least you're not a shill.

    1. Re:Wow, you really are ignorant by Kyr+Arvin · · Score: 1

      You're so mad about something that you're rejecting logical arguments. So, "breaking how phones work properly" is a good answer to exactly what?

      The phone system is already that broken, thoroughly broken. Imagine how completely unusable email would be if there was no spam filtering. This is what the phone system is now. I don't answer calls unless it's a number that has been whitelisted in the past. I don't bother with voice mail anymore because the scammers leave messages on it full of static, multiple times a day. Yeah. There are some legitimate businesses that might be impacted, as well as a few non-business edge cases that won't affect 99% of the people out there.

  31. Re:How does this work? Why is this possible? by Obfuscant · · Score: 1

    In the days of yore, when the telco owned the given block of numbers (and customers couldn't port them away), they could simply reject inbound calls with their own numbers set as the originating phone number.

    Almost. It was quite possible for a company to have a local number for people to call but actually be operating out of another area code. In fact, a lot of companies did that instead of paying for an 800 number because it gave them a local presence while still saving the customer money. The phone company sold that service (I forget what they called it, something about a "remote number" I think). Other companies could sell that, providing a local number and using call forwarding to send it to the destination.

    Calls from that distant company into the local area should bear the local number that local callers are likely to recognize instead of an unknown number from three states away.

    It's just like today, when you call an 800 number that winds up at an Indian call center. When someone from that call center calls you back the number displayed should correspond to a US number known to the customer and not the local number for the call center.

  32. Re:How does this work? Why is this possible? by Obfuscant · · Score: 1

    Spoof your phone number. Since you can't Googleit yourself:

    Neither link provides any way for ME to spoof my number. The closest you get is that I can pay for a service where someone else will spoof while forwarding my call through them. The claim was that anyone can spoof their number, and telling me how other people can do it for me isn't me doing it myself.

    The legitimate PBX owner would need to be certified by the local phone company.

    Define "legitimate PBX owner". I didn't steal the damn thing, I bought it for my own use and paid for it. Now I'm paying you, telco, for service. How is this illegitimate? Are you saying that I, a private citizen, should not be able to run my own PBX if I want to?

    They could charge for this service. Probably wouldn't go over well with customers.

    You're kidding, right? People already pay for caller ID service, why wouldn't they pay for "block illegitimate PBX owner's calls" service, too? It's a win-win for the telcos, just like the original Caller ID service was.

  33. google voice has no limit to blocked numbers by pgmrdlm · · Score: 1

    Don't know the number? Don't answer it, do a quick search on it, then block it. Ba bye, don't let the door hit you in the ass

    --
    Anonymous comments are as pathetic as the anonymous "sources" that contaminate gutless journalism from the New York Time
  34. Spoofed real local number by rcamans · · Score: 1

    I received a phishing? call, where the guy claimed I had earned the right to a new much lower interest rate on my credit cards due to my good payment record.
    He asked if I wanted it on my Visa or Mastercard. I said Visa. He then asked for my Visa card number. I blew up at him big time. I was at work and people in the surrounding cubes laughed at my excellent comeback. I then called the number back and got a woman with children at home who said it had been going on all day and could not get it fixed.
    The guy called back and asked why I had hung up on him. This time the calling number was from Egypt, with 00-00 for the last digits. Yah, right. I swore at him and hung up. He called back and asked why I was so mean. You gotta be kidding.
    I want to know how the phone company does not know what a call center is, what a robo-caller is, and why they cannot recognize and block all calls coming from those places.
    So why can't the phone number know and block calls coming from a local number where the originating call is from "far" away from the local number region? Like from a different area code or continent? Really?

    --
    wake up and hold your nose
    1. Re:Spoofed real local number by Anonymous Coward · · Score: 0

      It's idiots like you who continue the problem.

      - You correctly identified it was a telemarketer/scam call.
      - You have had an account on slashdot, a technology website forum, for 15 years which has had numerous discussions about phone scams and number spoofing.
      - You called the number back and hassled an innocent lady that was not a party to any of it. In the email world, what you did is called backscatter spam.

  35. Simple, so no balls? by Anonymous Coward · · Score: 0

    According to GP they would be fine with the 800 number under their control.

    Why is it so complicated to only allow you to use your own number. Tell em which of your numbers should be the call back number if it needs to go to a switchboard or something. Whoever decided any old number will do should be hung on a telephone pole :/

    I don't understand WHY it even works. Gonna be some kinda dumb to get your health insurance from the people making illegal calls, nothing will go wrong there , right?

    BTW If I was interested I would have talked to you one on the other dozen calls....How about some famous AI in the spambots-if we hang up on you repeatedly it is probably a clue.

  36. I do it so they CAN call back. Phone company doesn by raymorris · · Score: 1

    > The ONLY reason is so the person can't call you back directly

    Mine sets the caller ID so that they CAN call back, or see who is calling. So precisely the opposite of what you thought the "ONLY" use is. And in order to make the caller OD be accurate, we have to set it ("spoof" it) to be a number we don't control.

    It's a local non-profit organization, made up of several volunteers who can help people in certain situations. Other cities have similar organizations. People needing help can call us. Most of the calls are asking the same question, so a recording can answer that question, but a few people need to talk to a live immediately. People who need help call and get basically two options:
    For location and directions, press 1
    To talk to a live person, press 2

    If they press 2 to talk to a live person, the system forwards the calls, dialing out to volunteers until it finds a volunteer who can answer. This is called call hunting, or a hunt group - finding someone who can take the call. It then routes the incoming call to the volunteer.

    In order for the caller ID to be *accurate*, our system sets the caller ID on the outgoing calls to be - the number of the person who is calling. If Fred calls, the person receiving the call gets Fred's number on the caller ID, because Fred is calling.

    The phone company has no way of knowing that Fred is on the other side of the call. They only know that our system is making / routing a call out.

    Other people have posted other valid uses, largely around making the caller ID accurate or useful. The thing is, the phone company doesn't know who initiated the call, only which system is routing the call to them. They have no technical means to restrict it to be accurate about who initiated the call because they have no way of knowing who initiated the call.

    If by chance you're familiar with network routing, it works the same way. Suppose your router tells your computer "I have an incoming connection for you from 123.45.67.89â. Can your computer know if the router is telling the truth? Nope, your computer only knows that your router at 192.168.1.1 is trying to pass the connection to you. It has no way of knowing where the connection originated, other than to trust all of the routers along the way.

  37. What's all the fuss? by stevent1965 · · Score: 1

    I guess I'm missing something. I have a very simple rule that blocks 100% of telemarketing calls, political calls, non-profit calls, and even plain old wrong number calls: if I don't recognize the number or it hasn't been added to my contacts, I ignore the call. If it's a legitimate call, they'll leave a voice message and then I'll know to add the number to my contacts. Spoof away, I don't care. I need no legislation, no technology, no outside intervention to eliminate telemarketing calls. I just ignore them. If I have time, I'll even answer the call then immediately hang up. Let them think there's something wrong with the line.

    1. Re:What's all the fuss? by dknj · · Score: 1

      As a business owner, that's an AWESOME idea! I just went from 20% junk calls to 0% junk calls! I'm also now out of business because I didn't answer a single number I didn't recognize! Thanks, stevent!

    2. Re:What's all the fuss? by stevent1965 · · Score: 1

      My approach isn't for everyone, of course. But it works for individuals, and that's a huge chunk of the target market for spammers and robocallers and could be enough to make their business model unprofitable.

  38. Got told about our fax number... by Anonymous Coward · · Score: 0

    Got a call at work today asking if we had a certain number. It happen to be our fax number but it was some member services with some credit card when they answered.

  39. Voice mail screening service by sjbe · · Score: 1

    I just can't deal with it any more. Went to white listing. Any number not in contacts gets silently sent to voicemail. Most of them don't leave messages so that's manageable for now.

    I use a voice mail service and route all calls to that. The one I use actually keeps a list of such callers and proactively blocks them - giving them a Not In Service message if they do actually get to voice mail. I black list any such numbers so I only ever get a call from them once plus I report them to the voice mail service to help others - akin to how spam filter reporting works. It's extremely rare at this point for me to answer a call from a number not already in my phone's address book. Plus the service has a few other features I find personally useful (your mileage may vary).

  40. Conspiracy theories by sjbe · · Score: 1

    I noticed this too. Maybe the timing was just coincidental, and maybe it wasn't. I tend to believe the latter.

    As much as I think Pai and Trump are weapons grade asshats, I don't think this particular problem can be laid at their feet. I think it's almost certainly just coincidental timing. Now what IS their fault is the fact they haven't done much about it but even then for things like this that is probably just a case of the wheels of government moving slowly.

  41. Plain old telephone service is dead. by Anonymous Coward · · Score: 0

    Seriously, just fucking kill the technology already. nobody needs to pay a service provider .50c/minute for trashcan quality, and absolutely no security at all.

  42. Why not FIX it. by Anonymous Coward · · Score: 0

    We have the technology to create an ALLOW list where only people on our allow list can call us. Not a real programming feat. BUT NO. Easy fixes are not to be trusted. People who spoof or telemarket need to die.
    Politicians who exempt themselves need to die. It is MY phone andI lease the line. If people want to use my equipment or line for their business purposes, they can PAY me. Otherwise, they should die.

  43. Let it ring by SCVonSteroids · · Score: 1

    I almost never answer my phone unless it's VERY obvious who it is.
    Let it ring, if it's important they can leave a voicemail. 99% of the time they don't, so I assume spam, and move on with my life.

    There's more than just my cellphone to reach me with. If it's important enough they'll contact me.

    --
    I tend to rant.
  44. What about verification? by ai4px · · Score: 1

    I don't know much about CID and spoofing admittedly, but isn't there some way behind the scenes to digitally sign the CID data (public private keypair for example... the public key would be my phone company's key). ANyway, the idea I'm thinking of would be that caller ID w/o a signature could be sent to voicemail, caller id with a cypto signed signature would be trusted and I'd set my phone to ring. Just poking ideas.... but I see that spoofing has a valid purpose, but there's got to be a way to double check CID data.