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Smart Home Makers Hoard Your Data, But Won't Say If the Police Come For It (techcrunch.com)

An anonymous reader quotes a report from TechCrunch: Thermostats know the temperature of your house, and smart cameras and sensors know when someone's walking around your home. Smart assistants know what you're asking for, and smart doorbells know who's coming and going. And thanks to the cloud, that data is available to you from anywhere -- you can check in on your pets from your phone or make sure your robot vacuum cleaned the house. Because the data is stored or accessible by the smart home tech makers, law enforcement and government agencies have increasingly sought out data from the companies to solve crimes. And device makers won't say if your smart home gadgets have been used to spy on you. We asked some of the most well-known smart home makers on the market if they plan on releasing a transparency report, or disclose the number of demands they receive for data from their smart home devices. For the most part, we received fairly dismal responses. Amazon did not respond to requests for comment, but a spokesperson for the company said last year that it would not reveal the figures for its Echo smart speakers. Facebook said that its transparency report section will include "any requests related to Portal," its new hardware screen with a camera and a microphone. A spokesperson for the company did not comment on if the company will break out the hardware figures separately. Google also declined to comment, but did point TechCruch to Nest's transparency report. Apple, the last of the big tech giants, said that there's no need to disclose its smart home figures because there would be nothing to report, adding that user requests made to HomePod are given a random identifier that cannot be tied to a person.

TechCrunch also asked a number of smaller smart home players, like August, iRobot, Arlo, Ring, Honeywell, Canary, Samsung, and Ecobee.

45 comments

  1. Data is the new oil. Haven't you heard? by Anonymous Coward · · Score: 1

    We used to call this behavior "phoning home" and if a program so much as checked if there was an update available without giving you the option to turn that off, it was shunned. Now you don't even know how a filesystem works anymore and need everything to be in the cloud.

    1. Re: Data is the new oil. Haven't you heard? by Anonymous Coward · · Score: 0

      Cloud is the new snake oil. Once your data is in the cloud, you have no idea how it is used.

    2. Re: Data is the new oil. Haven't you heard? by grep+-v+'.*'+* · · Score: 3, Funny

      Au contraire - who said that it was YOUR data to begin with? You're just the person in the picture while still in your house.

      If you didn't want the insides of your home to become public property, you shouldn't have put it all out there to begin with.

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    3. Re:Data is the new oil. Haven't you heard? by Anonymous Coward · · Score: 0

      if a program so much as checked if there was an update available without giving you the option to turn that off, it was shunned.

      Still that way for me. Disabling auto-updates is the first thing I do for anything I ever install, and if that's not an option (and there isn't a very compelling reason for it - for example an online game that requires everyone to be playing the same version) it either gets uninstalled or quarantined. Just as in real life, I refuse to use products that have a significant chance of spontaneously breaking themselves or other things around them.

      Virus-free for 15 years on unpatched Windows <=8.1 with nothing but care, common sense, and ad/scriptblockers to protect me.

    4. Re: Data is the new oil. Haven't you heard? by Opportunist · · Score: 1

      I say it's my data.

      That's why it's not in the cloud.

      A funny coincidence, by the way, is that cloud is a homophone of "klaut", German for "he/she/it steals".

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    5. Re: Data is the new oil. Haven't you heard? by Anonymous Coward · · Score: 0

      If you didn't want the insides of your home to become public property, you shouldn't have put it all out there to begin with.

      The data you're referring to is not public property. It's the property of the collecting company and anyone they sell it to, as stated in the multipage "you need a lawyer to understand it" legalese you "accepted" when you opened it. If you don't believe me, go try to barge into that person's house or the company's server rooms, I'll have the mortician / police on the line when you do.

      Further, most people have an expectation that what is in their house is private by definition, and not public property. Reality may dictate otherwise, but that's something that people need to be made aware of not assumed that they already know.

      As for the question posed by TFS: Of course the police asks for it. It's called the 3rd Party Doctrine, and can be used as a workaround for 4th amendment protections with little effort. That's why the police hate it when companies claim ownership of the data they snoop up and why law enforcement has been attacking encryption again. They want free round the clock surveillance of the proletariat, and that kind of thing allows them to do it in a way the proletariat is still mostly unaware of. Even if the companies refuse to hand the data over they are certainly still getting requests for it, and in this day and age of one twitter post being able to ruin you, those companies regardless of stance cannot afford to give answers for or against. "They support terrorism by not handing the data over!!! #TerroristSympathizers." or "They invade your privacy constantly for monitoring by the guberment! #Fascism #1984" They are damned if they do and damned if they don't.

      As for the article itself: It's another attempt to stir up more controversy a long running campaign of bullshit for nothing more than a few more pennies of AD revenue. These arguments have been made to hell and back, and the only result that ever comes from them is: Some people value their privacy and view these actions by the police as tyrannical. While some people value their personal safety and view these actions by the police as necessary concessions. Of course both sides can't agree as the later desires perfect surveillance to guarantee their safety, while the former wants nothing to do with it. Thus the campaign of bullshit. Don't fall victim to it.

  2. HOARDERS by Anonymous Coward · · Score: 0

    On A&E. Roaches!

  3. Spoiler alert! by Narcocide · · Score: 1

    This means the police already have all of everyone's data, all the time. They've been granted blanket access. Heads will literally roll before anyone in charge will admit it though. Enjoy.

    1. Re: Spoiler alert! by astrofurter · · Score: 2

      We have become our own caricature of the Soviet Union.

    2. Re: Spoiler alert! by RespekMyAthorati · · Score: 1

      That is, we have become our own caricature of 1984.

  4. simple test by nimbius · · Score: 5, Insightful

    if it comes packaged as a service and you access a website, portal, or online content to use it, then you dont own it. Read the terms of service, because you likely dont own the data these devices collect either.
    if thats the case, it can be leveraged by American law enforcement in routine investigation. That investigation can be triggered by something as simple as driving a nice car while black, or by downloading too many files. https://en.wikipedia.org/wiki/...

    Save yourself the heartache of finding out just how deep in bed these companies get with US law enforcement, and use FLOSS home automation. https://www.openhab.org/

    --
    Good people go to bed earlier.
    1. Re:simple test by Actually,+I+do+RTFA · · Score: 1

      OpenHab feels like a failure. I went there, click on "Get Started", There was no option to buy branded (or even proven compatible) hardware. It was all about downloading/installing/configuring the server. Which I would be willing to do if that happened after I got some hardware on the way...

      Bottom-line, if OpenHab wants to succeed, it at least has to be more consumer friendly. Enough that I get a call from a relative who has a pile of hardware at their house; hardware ,they found and bought online I'm not saying they have to be able to set it up. But they have to be able to buy it.

      --
      Your ad here. Ask me how!
    2. Re: simple test by Anonymous Coward · · Score: 0

      It is of course totally possible to design this technology without use of cloud storage and connectivity, such that these companies would not have your data.

      It is also totally telling that they don't do it that way.

    3. Re:simple test by kaizendojo · · Score: 2

      You need to look at Home Assistant. https://home-assistant.io/

  5. Yes, yes, old news and a solved problem by Anonymous Coward · · Score: 0

    Itâ(TM)s called a blind subpoena and itâ(TM)s easily solvable

  6. Apple - holier than thou by Anonymous Coward · · Score: 0

    > that user requests made to HomePod are given a random identifier that cannot be tied to a person.

    Except these can be tied to the Apple ID the requests came from and thereby linking you to the person. In addition, it could providing a link to the other devices on the Apple ID so there's the entire ecosystem tied together right there.

    1. Re: Apple - holier than thou by Anonymous Coward · · Score: 0

      Do you think so? Or do you understand anything at all about how authentication is different from authorization? Or do you know anything at all about how it is easily possible to separate identity from access management via something as old as a SAML assertion?

    2. Re: Apple - holier than thou by Anonymous Coward · · Score: 0

      Identity and access management go hand in hand, as much as you'd like to have them decoupled. Requests made to their servers still need valid tokens (access management) which are inadvertently derived based on some hashed or salted user key which still links back to the underlying user (or identity)

    3. Re: Apple - holier than thou by Anonymous Coward · · Score: 0

      And is it impossible to decouple identity from authn? No! The tokens you are referring to are nothing more than signed XML or JSON constructs and it is trivial to pass policy in those constructs while abstracting the UPN or immutable ID or whatever you like from the original IdP assertion.

      And, regardless of what people who never played in a space like this think, data retention policies make it trivial (and legally defensible) to state that you only keep IdP -> policy based authorization token mappings for an hour

      Of course, this is true for professional level services. I have no clue what shitholes like Silk Road did, not do I care.

    4. Re: Apple - holier than thou by Anonymous Coward · · Score: 0

      Basically, what I am saying in the post above is, you have no clue how this works in the real world.

    5. Re: Apple - holier than thou by Anonymous Coward · · Score: 0

      The user set up for a device like the HomePod is inherently linked to a central identity, which is how Siri pulls up "your favorite playlist" on cue. Granted, the tokens themselves may churn - they're probably based on a hash with the timestamp anyhow. But, it still links back to the underlying identity used to make the requests to the cloud.

      You can sure sound learned, but your lack of sagacity in conversation gives you up.

  7. Not in my home by Anonymous Coward · · Score: 1

    No "smart" shit in my home, ever.

    1. Re: Not in my home by Anonymous Coward · · Score: 0

      Yes, that started when you moved in.

  8. Ummmmm by JustAnotherOldGuy · · Score: 5, Interesting

    "Thermostats know the temperature of your house, and smart cameras and sensors know when someone's walking around your home. Smart assistants know what you're asking for, and smart doorbells know who's coming and going. And thanks to the cloud, that data is available to you from anywhere"

    Yes, and it's also available to the police, criminals, and anyone else who wants it bad enough.

    This is exactly why all of my home automation gear (dated, but still working) is non-cloud, non-connected devices that are unable to call out or store stuff off site.

    --
    Just cruising through this digital world at 33 1/3 rpm...
    1. Re:Ummmmm by Anonymous Coward · · Score: 0

      "Thermostats know the temperature of your house, and smart cameras and sensors know when someone's walking around your home. Smart assistants know what you're asking for, and smart doorbells know who's coming and going. And thanks to the cloud, that data is available to you from anywhere"

      Yes, and it's also available to the police, criminals, and anyone else who wants it bad enough.

      This is exactly why all of my home automation gear (dated, but still working) is non-cloud, non-connected devices that are unable to call out or store stuff off site.

      And your post just let "them" know!

      *claps

    2. Re:Ummmmm by Anonymous Coward · · Score: 0

      "Thermostats know the temperature of your house, and smart cameras and sensors know when someone's walking around your home. Smart assistants know what you're asking for, and smart doorbells know who's coming and going. And thanks to the cloud, that data is available to you from anywhere"

      Yes, and it's also available to the police, criminals, and anyone else who wants it bad enough.

      This is exactly why all of my home automation gear (dated, but still working) is non-cloud, non-connected devices that are unable to call out or store stuff off site.

      And your post just let "them" know!

      *claps

      Please, use jazz hands.

    3. Re:Ummmmm by Anonymous Coward · · Score: 0

      You should know that Qualcomm's upcoming chipset for 60GHz wireless networks will "support new 60GHz Wi-Fi Sensing applications like proximity and presence detection, gesture recognitions, room mapping with precise location and improved facial feature detection."

      https://www.qualcomm.com/news/releases/2018/10/16/qualcomm-dramatically-extends-wi-fi-experiences-5g-era-60ghz-80211ay

    4. Re:Ummmmm by JustAnotherOldGuy · · Score: 1

      You should know that Qualcomm's upcoming chipset for 60GHz wireless networks will "support new 60GHz Wi-Fi Sensing applications like proximity and presence detection, gesture recognitions, room mapping with precise location and improved facial feature detection."

      Well if they can sneak into my home and secretly retrofit all my gear to use that chip, then they deserve to be able to watch me fondle my wife, make breakfast, and leave pithy comments on Slashdot.

      --
      Just cruising through this digital world at 33 1/3 rpm...
  9. Literally nobody gives a shit. by Anonymous Coward · · Score: 1

    A nightmare of total surveillance is already a fact and not one god damn fucking thing has done to stop it. You are all pathetic.

  10. why is this still a question? by Anonymous Coward · · Score: 0

    We know that the government can secretly force any company to give them what they have.... if you don't host the data yourself, you are screwed.

  11. Build your own open solution by Martin+S. · · Score: 3, Interesting

    This stuff is not rocket science, cheap easy to use controllers such as Pi and Micro:bit are out there now

    https://www.raspberrypi.org/
    https://microbit.org/
    https://www.eclipse.org/smarth...

    1. Re:Build your own open solution by Anonymous Coward · · Score: 0

      Use Pi ::: cheap, but not easy for 99% of usrland.

  12. You can ask all you want by Anonymous Coward · · Score: 0

    But anything less than full transparency can only mean one thing. There's no point in even speculating. Of course they will record and keep everything, for themselves, and the cops. That should be obvious. Why even bring it up anymore? If you really wanna play with all this 'smart home' shit, do it with your own server and ddns.

  13. Ex-ball-n-chains rejoice by Anonymous Coward · · Score: 0

    Free data for the taking.

  14. Option C by Anonymous Coward · · Score: 0

    Option A: Get data-raped by corporations
    Option B: Build your own

    You're forgetting the hidden option C

    Option C: Disavow all consumer technology because it's FUCKING USELESS. Seriously, think about the actual utility value of all of this crap. It doesn't absolutely NOTHING.
    I can't believe people are turning their houses into panopticon for basically no reason. Fuck this gay earth.

  15. Look at the Khashoggi murder = Whatsapp? by Anonymous Coward · · Score: 0

    The Turkish Intelligence claimed they had graphic video and audio and were searching a private Saudi plane taking the kill team and dissection doctor, back to Saudi Arabia, within ONE HOUR of the murder.

    https://www.reuters.com/article/us-saudi-politics-dissident-evidence/turkey-yet-to-share-khashoggi-audio-video-evidence-with-u-s-sources-idUSKCN1MR2V5

    i.e. they they a live stream of the gruesome dissection, which means there was a livestream and someone was watching it.

    It would be either Skype or WhatsApp because those are the two VOIP allowed in Saudi Arabia.

    WhatsApp is the most likely one, because its how Jared had a backchannel to the crown prince. Jared needs to a special prosecutor investigate his involvement in this murder (Khashoggi is US based journalist).
    https://www.usatoday.com/videos/news/politics/2018/10/18/jared-kushner-and-saudi-crown-prince-communicated-via-whatsapp-report/38194287/

    https://www.nytimes.com/2018/10/17/world/europe/turkey-saudi-khashoggi-dismember.html

    2 WAY CALL:?? 3 WAY CALL??
    "Mr. Khashoggi was dead within minutes, beheaded, dismembered, his fingers severed, and within two hours the killers were gone"

    They claim to have 7 minutes of the recording, initially claiming video too, but only releasing audio, and then have released only 3 minutes of it to the Turkish press. i.e. it could well be a two way recording, and they might have both ends of the records. 3 minutes is apparently enough for his dissection according to Reuters.

    Only the audio extract of one side has been released and that (according to people who've heard it) has Khashoggi screaming as he's dissected,

    His appointment at the embassy was 1:15pm in Turkey which is 6am in New York.

    https://www.theatlantic.com/ideas/archive/2018/10/jamal-khashoggi-murder-tapes/573295/

    "The soundtrack to Jamal Khashoggi’s beating, vivisection, and murder lasts just seven minutes, according to Turkish officials who spoke anonymously to several outlets yesterday. By the end of the recording, the screams have subsided, and Khashoggi is dead, although his alleged killer—a Saudi doctor named Salah Muhammed al-Tubaigy—must have continued sawing away at his limbs for some time after."

    So yeh, they have access to everyone's data all the time.
    Even if you're a doctor sawing apart a living American resident and think Whatsapp VOIP is encrypted, they have your data.

    Oh, and Fox News, you might remember that your news outlet has been critical of Saudi Arabia, particularly when Obama was in power. So before you start your lying shit, you might wonder if your journalists are safe.

  16. Suuuuure by Spamalope · · Score: 2

    "requests made to HomePod are given a random identifier that cannot be tied to a person"

    Now, they can be tied to an apple account, and that can be tied to a persons file* of course. Our ad revenue depends on it!

    *File contains credit report, purchasing history, web browsing history, location history, people associated with, average economic class, political beliefs, employer, sexual orientation, medical conditions, hobbies, social graph, porn habits/strip club visits/any other possibly embarrassing leverage etc = you've got nothing to hide, right?!? It's ok if we have all of your personal info but you have none of ours, right?

  17. Even without terms of service ... by Ungrounded+Lightning · · Score: 2

    if it comes packaged as a service and you access a website, portal, or online content to use it, then you dont own it. Read the terms of service ...

    Even without terms of service that claim ownership of the data, when the data IS yours and nobody claims otherwise: If it's stored on an external service the supreme court has repeatedly ruled that that you have no "reasonable expectation of privacy".

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    1. Re:Even without terms of service ... by Impy+the+Impiuos+Imp · · Score: 1

      The Supreme Court is shifting. As people move their "papers" into the cloud, it carries with it an expectation of privacy. People should not have to give up their 4th Amendment rights just to take advantage of modernity.

      --
      (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
  18. FISA? by fred911 · · Score: 1

    "Google also declined to comment, but did point TechCruch to Nest's transparency report......etc....."

    Doesn't a FISA warrant require the holder of the data not to release any specific information regarding the warrant, or even the existence of one? Basically it's not a company failure to guard privacy issue, it's a legal requirement. A failure of legislation is where the blame should be placed.

    --
    09 F9 11 02 9D 74 E3 5B - D8 41 56 C5 63 56 88 C0 45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  19. With this? Silence = Guilt by Anonymous Coward · · Score: 0

    If they won't say, we can safely assume that they are in fact spying, especially since not spying is a selling point these days. The only question is how much and what they do with that data. Unfortunately, experience suggests that the answers are "a lot" and "things you won't like," respectively.

  20. "Smart homes" are a surveillance boon by anegg · · Score: 1

    Your electric company may have already replaced your traditional meter with an electronic meter that monitors your energy consumption on a very fine-grained basis; the data from these meters is already being collected by the utilities. Researchers at UMass showed that they could determine what loads were being switched on and off inside a home with such a meter. Nest smoke detectors monitor "presence" information on a room-by-room basis and feed it up to the cloud. If you have cloud-based "smart home" devices (room by room presence, electrical switch state, thermostat/temperature state, door monitoring, etc., then they are feeding the state of your home to the cloud, where it can be used to determine what the people in your home are doing. If you are using geo-fencing with your smartphone, your location is being fed into these cloud systems (quite apart from the "ordinary" concerns about cell company location monitoring). If you have video/audio devices that feed into the cloud, people with access to that information can observe/monitor directly what the people in your home are doing.

    The ability to pull all this information together may involved inter-corporate agreements or a government mandate, but it obviously enables a kind of surveillance that makes past court cases involving thermal scanners being used to peep inside dwellings charming glimpses of a less intrusive era. The fact that there is a) no legislation regarding the protection of privacy, and b) very low public awareness of the risks involved, make it very unlikely that the brakes will be applied to the adoption of these systems any time soon. We are bugging our own homes; the panopticon isn't something the government will force upon us, it is something we are building that the corporations/government need merely to tap into.

  21. Apple HomeKit by k2r · · Score: 1

    AFAIK Information about your devices is stored encrypted in the iCloud and can only be decrypted with the keychain. The keychain can only be decrypted by you, not by apple.
    If you access actuators from outside the house, information is exchanged by sending e2e-encrypted iMessages to an iOS device in your house to relay to the device.
    This all looks like a sound concept to me.

    1. Re:Apple HomeKit by Anonymous Coward · · Score: 0

      AFAIK Information about your devices is stored encrypted in the iCloud and can only be decrypted with the keychain. The keychain can only be decrypted by you, not by apple.
      If you access actuators from outside the house, information is exchanged by sending e2e-encrypted iMessages to an iOS device in your house to relay to the device.
      This all looks like a sound concept to me.

      FBI: Here's a court order to decrypt their data under the new compelled decryption law we got passed as part of our "Going Dark" program.

      Apple: We refuse.

      FBI: That law also gives us the right to ban the sale of your products and halt trading of your stocks on the stock exchange under suspicion of supporting terrorism until you comply.

      Apple: Here's the master key you asked for...

      FBI: Good, don't fuck with us again or you personally will be in gitmo.

      It's all good until a forced update comes down that breaks it. Microsoft, Google, et. al. are not immune from it either. The only safe response is to never give them the data in the first place. Like it or not, that's where this is headed. Why? Because people like you are perfectly content with handing your data over and making the stockpile on the company's servers even more lucrative to law enforcement until it's too late.