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Urban Massage Data Breach Exposed Sensitive Comments On Its Creepy Clients (techcrunch.com)

An anonymous reader shares a report from TechCrunch: Urban Massage, a popular massage startup that bills itself as providing "wellness that comes to you," has leaked its entire customer database. The London, U.K.-based startup -- now known as just Urban -- left its Google-hosted ElasticSearch database online without a password, allowing anyone to read hundreds of thousands of customer and staff records. Anyone who knew where to look could access, edit or delete the database. It's not known how long the database was exposed or if anyone else had accessed or obtained the database before it was pulled. It's believed that the database was exposed for at least a few weeks.

Urban pulled the database offline after TechCrunch reached out. Among the records included thousands of complaints from workers about their clients. The records included specific complaints -- from account blocks for fraudulent behavior, abuse of the referral system and persistent cancelers. But, many records also included allegations of sexual misconduct by clients -- such as asking for "massage in genital area" and requesting "sexual services from therapist." Others were marked as "dangerous," while others were blocked due to "police enquiries." Each complaint included a customer's personally identifiable information -- including their name, address and postcode and phone number.

38 comments

  1. Brave new world. by Anonymous Coward · · Score: 3, Funny

    Happy ending? Unlikely.

    1. Re:Brave new world. by AmiMoJo · · Score: 1

      Indeed, now we have GDPR the fine they can face could be pretty substantial. This kind of breech will be taken extremely seriously.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  2. Never mind by AndyKron · · Score: 0

    Who's going to jail for this? Oh ya, read the ULA

    1. Re:Never mind by Anonymous Coward · · Score: 0

      Trump. Well, he's going to jail anyway.

    2. Re:Never mind by Aighearach · · Score: 1

      Udder Lubrication Authority, the magazine for authoritarian dairymen.

    3. Re:Never mind by sheramil · · Score: 1

      Don't laugh. If it wasn't for the ULA's newsletter I would not have discovered the almost magical healing properties of Bag Balm.

  3. Come on by viperidaenz · · Score: 0

    Where's the list of clients who asked for sexual favours?

    1. Re:Come on by CaptainDork · · Score: 0

      Right here.

      --
      It little behooves the best of us to comment on the rest of us.
    2. Re:Come on by ArchieBunker · · Score: 0

      The majority of Slashdot.

      --
      Only the State obtains its revenue by coercion. - Murray Rothbard
    3. Re:Come on by rtb61 · · Score: 1

      C'mon, the majority response, just access some pron (free porn, it ain't no fun if you pay for it ;DDD) and masturbate, why screw around with all the hassle, now that is becoming the majority response. The cheer leaders wail of where are all the rich nerds willing to put up with the drama and ego of pretty empty heads (oh so accurate in both interpretations, missing comma), is answered by silence and hiding nerds with the occasional mocking and trolling, living in the homes they bought with salaries from professional careers (the career neither the jock straps nor their cheer leaders take due to a lack of intellectual ability).

      Now honestly, truly who is more likely to use Urban massage, the professional nerd or the loser jock strap douche, I can guess who the good safe customers are and who are the bad ones. Let's be honest, sites like OKcupid would be simpler if they put up the independently verified bank account details of the male and a current independently taken picture of the female and let the chaos ensue.

      --
      Chaos - everything, everywhere, everywhen
    4. Re:Come on by Anonymous Coward · · Score: 1

      "Ugly broke elderly male pushes weird sexual agenda online, news at 11"

    5. Re:Come on by Anonymous Coward · · Score: 0

      C'mon, the majority response, just access some pron (free porn, it ain't no fun if you pay for it ;DDD) and masturbate, why screw around with all the hassle, now that is becoming the majority response. The cheer leaders wail of where are all the rich nerds willing to put up with the drama and ego of pretty empty heads (oh so accurate in both interpretations, missing comma), is answered by silence and hiding nerds with the occasional mocking and trolling, living in the homes they bought with salaries from professional careers (the career neither the jock straps nor their cheer leaders take due to a lack of intellectual ability).

      Now honestly, truly who is more likely to use Urban massage, the professional nerd or the loser jock strap douche, I can guess who the good safe customers are and who are the bad ones. Let's be honest, sites like OKcupid would be simpler if they put up the independently verified bank account details of the male and a current independently taken picture of the female and let the chaos ensue.

      I am delighted to find out that you're an Incel in addition to all your other wonderful attributes. At least we can comfort ourselves that there aren't going to be any little rtb61s running around and shitting up the environment for everyone.

      Don't talk about the "majority response" though. You're a fucking minority and you're going to stay that way.

    6. Re:Come on by Locke2005 · · Score: 1

      Hey, stop talking about Trump!

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
  4. Creepy Clients by Anonymous Coward · · Score: 0

    The groper is far creepier than the gropee.
    Who are the creepy employees?

  5. In the USA by Anonymous Coward · · Score: 0

    'Massage' businesses are usually run by LEAs. Run like hell.

  6. Excuse me? by Opportunist · · Score: 1

    You named your business "urban massage", what do you expect? It's like naming your cookware store "Stoner's Pot Palace" and wonder why this happens.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  7. Not new by Pezbian · · Score: 1

    ICQ had a mode that did the same thing 20 years ago.

    --
    In a world of the blind, the one-eyed man is king--and the two-eyed man is a heretic.
  8. Re:Creepy? by nukenerd · · Score: 0

    The article referred to "comments-on-its-creepy-clients", so I guess it is the "creepy" ones that got the comments. Clients who just wanted a "straight" massage (whatever that is) were considered non-creepy so got no comments, just their names and addresses published. I'm speculating.

    Personally I can't see what is "creepy" about wanting to touch or shag an attractive woman. It might be against etiquette to try it, or scary for the woman, depending on circumstances, but not "creepy" which I associate with haunted houses etc. Moreover the word "massage" is, in many circles and parts of the world, just one of many euphemisms for "shag"; and, like "escort", is now so worn out that it is no longer even a euphemism. So, as someone said, what did this company and its workers expect?

  9. Re:Creepy? by nukenerd · · Score: 1

    They wanted a fucking massage

    Did you mean literally fucking, or was that just for metaphorical emphasis?

  10. Re:Creepy? by tehcyder · · Score: 2

    What the fuck is "creepy" about the clients? They wanted a fucking massage. What's "creepy" about that? Hey, it's not for me, but, if someone gets satisfaction from having someone else massage their body, what is "creepy" about that?

    Fucking goddamn femi-sjw-maga-fagas! Fuck off! Take your "creepy" and fucking kill yourself you worthless goddamn pieces of shit!

    If you're a genuine sports/health masseur, then someone asking you if you can wank them off for an extra tenner is about as creepy as if you were a plumber or bookkeeper and your client asked the same.

    --
    To have a right to do a thing is not at all the same as to be right in doing it
  11. Re:Creepy? by Anonymous Coward · · Score: 0

    dude, look at who you are replying too. there is a reason he's got negative karma, why even engage with a shitlord like that?

  12. Re:Creepy? by Anonymous Coward · · Score: 0

    You are really getting yourself worked up aren't you? Did I hit a nerve with you? You know, De Nile ain't just a river in Africa!

    Go see your therapist! You need a few more pills. Calm down. Tighten that straight-jacket. Everything will be OK. The bad man will stop scaring you.

    Please, I beg you, turn yourself into the police. Get some help. It's not good what you are doing. Lay off the children!

    gerald butler's impersonator

  13. Re:Creepy? by Anonymous Coward · · Score: 0

    Lol. And you know else was unfairly persecuted? JESUS!
    Narcissists are physiologically incapable of taking responsibility for their own shit.
    That's why you are unmarried, without a single long term successful relationship.

  14. Re:Creepy? by Anonymous Coward · · Score: 0

    I'm sorry that your retarded uncle molested you while you were watching Children's Television Workshop and Mister Rogers. That must've been traumatic. But, please, don't take it out on other children. Get help now.

    gerald butler's impersonator

  15. Re:Creepy? by Anonymous Coward · · Score: 0

    Bzzt! Thank you for playing! You assume much! But, that just makes and ASS out of U, but, not ME! Dumbass! Go back to your mother's basement you cowardly pedophile and stop diddling children. If I catch you fucking around with children again, I'll cave your fucking skull in with a hammer you worthless prick. Yes, I am Gerald Edward Butler (real name). I am not a coward squealing in the corner like your faggoty, SJW, MAGA, child molesting, fuck-tard piece of shit that you are.

    gerald butler's impersonator

  16. Re:Creepy? by Anonymous Coward · · Score: 0

    You assume much!

    Nice to see it confrimed that you are not "Gerald Edward Butler." Because I didn't just google that name, I ran it through a couple of professional background check services that my PI friend has access to and Mr Butler's life history is exactly as described.

  17. Re:Creepy? by Anonymous Coward · · Score: 0

    LIar! You don't have any friends! The children you molest are not your friends.