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Tesla Cars Keep More Data Than You Think (cnbc.com)

Tesla vehicles sent to the junk yard after a crash carry much more data than you'd think. According to CNBC, citing two security researchers, "Computers on Tesla vehicles keep everything that drivers have voluntarily stored on their cars, plus tons of other information generated by the vehicles including video, location and navigational data showing exactly what happened leading up to a crash." From the report: One researcher, who calls himself GreenTheOnly, describes himself as a "white hat hacker" and a Tesla enthusiast who drives a Model X. He has extracted this kind of data from the computers in a salvaged Tesla Model S, Model X and two Model 3 vehicles, while also making tens of thousands of dollars cashing in on Tesla bug bounties in recent years. Many other cars download and store data from users, particularly information from paired cellphones, such as contact information.

But the researchers' findings highlight how Tesla is full of contradictions on privacy and cybersecurity. On one hand, Tesla holds car-generated data closely, and has fought customers in court to refrain from giving up vehicle data. Owners must purchase $995 cables and download a software kit from Tesla to get limited information out of their cars via "event data recorders" there, should they need this for legal, insurance or other reasons. At the same time, crashed Teslas that are sent to salvage can yield unencrypted and personally revealing data to anyone who takes possession of the car's computer and knows how to extract it. The contrast raises questions about whether Tesla has clearly defined goals for data security, and who its existing rules are meant to protect.
A Tesla spokesperson said in a statement to CNBC: "Tesla already offers options that customers can use to protect personal data stored on their car, including a factory reset option for deleting personal data and restoring customized settings to factory defaults, and a Valet Mode for hiding personal data (among other functions) when giving their keys to a valet. That said, we are always committed to finding and improving upon the right balance between technical vehicle needs and the privacy of our customers."

The report serves as a reminder for Tesla owners to factory reset their cars before handing them off to a junk yard or other reseller because that other party may not reset your car for you. "Tesla sometimes uses an automotive auction company called Manheim to inspect, recondition and sell used cars," reports CNBC. "A former Manheim employee, who asked to remain anonymous, confirmed that employees do not wipe the cars' computers with a factory reset."

The researchers were able to obtain phonebooks "worth of contact information from drivers or passengers who had paired their devices, and calendar entries with descriptions of planned appointments, and e-mail addresses of those invited." The data also showed the drivers' last 73 navigation locations, as well as crash-related information. The Model 3 that one of the researchers bought for research purposes contained a video showing the car speeding out of the right lane into the trees off the left side of a dark two-lane route. "GPS and other vehicle data reveals that the accident happened in Orleans, Massachusetts, on Namequoit Road, at 11:15 pm on Aug 11, and was severe enough that airbags deployed," the report adds.

57 comments

  1. First... by Anonymous Coward · · Score: 0

    record in the database!

    1. Re: First... by Anonymous Coward · · Score: 0

      Yawn. Is it economics or customers Tesla cares about? Now where are those Japanese strippers again who feed you cookies?

  2. I assume they keep everything by joe_frisch · · Score: 3, Insightful

    Same as I assume for all new technology. Motion, video, voice etc. If it has a sensor, I assume its probably being recorded.

    1. Re: I assume they keep everything by Anonymous Coward · · Score: 0

      You have all the answers, /. Over and out.

    2. Re:I assume they keep everything by Anonymous Coward · · Score: 0

      Still, this is nothing compared to the data this creimer guy keeps on you once you have clicked on one of his poisonous link. I know, I have clicked and now he spams me everywhere, by snail mail, at work, at the gym etc.

    3. Re:I assume they keep everything by apoc.famine · · Score: 5, Insightful

      Right? Fuck the editors who write these headlines, fuck their supervisors who don't fire them, fuck the submitter for including them, and fuck the /. editors for just rubber stamping shit like this.

      No, they don't keep more data than I think. Honestly, I bet they keep less. I expect them to keep everything. Seat position. Temperature profile. Mirror positions. Then between the seat and mirrors they calculate my body size and keep that. And cross-reference the in-car camera that they take pictures of me with, and the seat firmness to gauge my weight. They've got my age and hearing nailed down, since they can cross-reference volume with the rest of my physical stats and get my BMI.

      Eye-gaze tracking plus exterior cameras means they watch what I look at. Know my sexual orientation, what animals I like, and whether or not my eyesight is good enough to read signs. And what stores I visit.

      Seriously, fuck these headlines. No. They don't keep more detail than I think. I'm a paranoid fuck who understands full well how much they have access to and what they could do with it. And they surprisingly seem to keep less and do less. I've spent like 2 decades hoping that /. could get a headline worthy of the audience, but I'm always disappointed.

      "Dumbasses don't factory reset their Teslas, and leave a lot of personal info in them."

      How hard was that?

      --
      Velociraptor = Distiraptor / Timeraptor
    4. Re:I assume they keep everything by ShanghaiBill · · Score: 1

      "Dumbasses don't factory reset their Teslas, and leave a lot of personal info in them."

      Maybe they aren't dumb, but just don't care.

      If someone got all the data from my Tesla, the worst they would see is me picking my nose while I drive.

      Why should I care?

    5. Re: I assume they keep everything by Z00L00K · · Score: 1

      Add to it that what you think is trivial is a goldmine for others.

      That's why using a standalone gps and only pairing your phone for voice are key actions to consider.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    6. Re:I assume they keep everything by Anonymous Coward · · Score: 0

      also your wifi access point name(s) and password(s). Also where do you drive and how fast and when. Also if you paired your phone - your entire contact list, calendar and last calls list.

      You should not care though because Google already knows all of this.

    7. Re:I assume they keep everything by Anonymous Coward · · Score: 0

      I assume an aftermarket device will become available, with no limitations, and can dump the whole blooming lot.
      Over time people can write scripts to break down these dumps.
      1000 bucks for a data cable and software subset is a bit rich. That security dude now has a market for his own utility, unless he has to desolder chips to nab the data.

    8. Re:I assume they keep everything by angel'o'sphere · · Score: 1

      Perhaps they don't even know hat they could/should should delete the data.

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    9. Re:I assume they keep everything by AmiMoJo · · Score: 2

      Maybe you assume everything is recorded all the time, but most people don't. For example, they don't assume that their phones are constantly recording video and making it available to Apple/Google/Samsung because even if that wasn't illegal in many places it would destroy the battery.

      Tesla's "solution" to this is also entirely inadequate. You can factory reset the car... as long as it still works. If it gets smashed up or the screen breaks you are screwed.

      This is an important issue as cars are only going to get more and more of these features. Some of them are useful, such as the new "sentry" mode that records video while parked so you can see who dinged your door. It's very beta right now and doesn't work well, but people are still very happy that it exists.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    10. Re: I assume they keep everything by MachineShedFred · · Score: 4, Insightful

      And why haven't we seen the same story written about BMW / Mercedes / Acura / Jaguar / Audi / Infiniti / etc. - guess what; they all store data on the car too, because we fucking ask the car to do that so the data is accessible to use in the car without having to connect your phone or re-enter it every single time.

      It's kind of designed to do that, and any high-end car with a connectivity and navigation package will keep basically all of this except maybe the video.

      If people don't know to wipe a device that makes use of personal data before handing permanent ownership of it off by now, then they just aren't paying attention.

      And somehow we only hear about it when it's Tesla. You don't think it's a hot piece being placed by vested interests, do you?

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    11. Re:I assume they keep everything by apoc.famine · · Score: 2

      Wow. You either didn't read or didn't understand my post. Since this seems to be hard for you, I'll try again:

      Maybe you assume everything is recorded all the time, but most people don't.

      My expectations are that most /. readers are not "most people", and thus Buzzfeed clickbait headlines designed for "most people" are inappropriate for this audience.

      An article and/or headline making a statement regarding what I think is a lazy and condescending way to write. There is no reason to do it, and no value in communicating like that.

      I expect journalists to be able to write better than that.

      If journalists can't, I expect /. submitters to do better.

      If /. submitters can't, I expect /. editors to.

      And if /. editors can't, I expect /. posters to point out this long chain of failing. If we don't demand at least some minimal standards, we might as well just go to reddit.

      --
      Velociraptor = Distiraptor / Timeraptor
    12. Re: I assume they keep everything by peragrin · · Score: 1

      Never assign to malice what can be explained by stupidity.

      Most people do not realize the amount of data that is recorded about them. I learned the lesson hard in 1997when my college teacher compared emails between students to prove cheating.

      It was then that I realized that my data was out there and freely shared unencrypted

      I was about to sign up for a Facebook account in 2007 when I saw reports of people who "deleted" their account and when they reactivated it 2 years later had all the information still there.

      Every thing online is there for all time. Get used to that fact.

      --
      i thought once I was found, but it was only a dream.
    13. Re:I assume they keep everything by Anonymous Coward · · Score: 0

      Sorry to bother you. I assume morons will keep paying for being under surveilance and love it.

    14. Re:I assume they keep everything by jittles · · Score: 1

      "Dumbasses don't factory reset their Teslas, and leave a lot of personal info in them."

      How hard was that?

      You do realize that there could be situations where the computer is broken to the point where the owner cannot factory reset them yet they may still be in good enough shape that data can be extracted from the storage media, correct? You should never assume that the end user is able to factory reset. The data should be held encrypted on the device with something like a TPM that protects the encryption keys and requires a recovery key to be used once you remove the device from the car.

    15. Re:I assume they keep everything by dryeo · · Score: 1

      So what you're saying is that since you know the internals of a Tesla car's computer, you assume everyone here is as knowledgeable.
      Personally, if I was that knowledgeable about the subject, I wouldn't have clicked the link.

      --
      https://en.wikipedia.org/wiki/Inverted_totalitarianism
    16. Re: I assume they keep everything by ShanghaiBill · · Score: 1

      Add to it that what you think is trivial is a goldmine for others.

      Why should I care? What bad thing is going to happen to me if "they" know where I buy my groceries?

    17. Re: I assume they keep everything by Anonymous Coward · · Score: 0

      Did you miss how they said others do it too in the same article? And also linked to FTC advisory even?

    18. Re:I assume they keep everything by apoc.famine · · Score: 1

      No. That's not what I'm saying. Try reading it again.

      --
      Velociraptor = Distiraptor / Timeraptor
    19. Re:I assume they keep everything by Anonymous Coward · · Score: 0

      Sends reasonable to assume there may be people out there who might assume the the FACTORY would do a FACTORY RESET on their car they traded in....

      IS it so annoying that Tesla can't be bothered? Do they sell them with all the weird seat positions and settings saved? Why if they have a reset? Not like it is a cheap piece of crap to get out of the way, right?

      They give you lots of time to play with the electronics after a crash or when you trade it in, so no excuses, right?

  3. Another Tesla Smear article by Anonymous Coward · · Score: 5, Interesting

    The researchers were able to obtain phonebooks "worth of contact information from drivers or passengers who had paired their devices, and calendar entries with descriptions of planned appointments, and e-mail addresses of those invited."

    Uh, ya pretty much any car from any manufacturer can be datamined like that. I travel a lot for work and rent cars frequently, and almost every time there's a trove of personal information from when a previous customer paired their phone to the rental. Call logs, text messages, phone books, you name it.

    1. Re:Another Tesla Smear article by Major_Disorder · · Score: 5, Informative

      Another thin to consider, is that these cars are junked. based on the age, and price of Teslas it is probably safe to assume they were wrecked. In most cases in a car gets scrapped the owner doesn't have a lot of time to clear their personal data off the car. At least where I live, if the car is really FUBAR, the people at the insurance company will collect the personal items from the car and the original owner will never see their former car again.

      --
      First law of people: People are generally stupid.
    2. Re: Another Tesla Smear article by Anonymous Coward · · Score: 0

      Then, the device from the fubar car is not likely to end up in another owner's hands afterwards which might overwrite the data on the vehicle, and it is entirely feasible to reconstruct the last data present even after a factory reset, if the data has not been overwritten by the next owner or by zeros.

    3. Re:Another Tesla Smear article by Anonymous Coward · · Score: 0

      Oh look another Tesla faggot.

    4. Re:Another Tesla Smear article by apoc.famine · · Score: 2

      Yep. Mix of not having access to the vehicle, and possibly the vehicle not being functional enough to do this without specialized know-how.

      Also, right after you're in an accident you're probably not in "delete my browser history" mode. More than likely, top priorities are a) Am I and my passengers ok? b) Are the other people/things involved ok? c) Is my car totaled? Do I need to find a repair place or just buy a new one? d) Holy crap, I need to get home, I need a new car to drive now! ....h)Wait....did I leave any personal stuff in my car? ....y) Wait....did I leave any personal information in my car that someone could potentially access if they hooked up a computer to it in the junkyard?

      --
      Velociraptor = Distiraptor / Timeraptor
  4. Re: Whine on autopilot by Anonymous Coward · · Score: 0

    Stop calling it a computer. It's a car

  5. Re: Dupes on autopilot by Anonymous Coward · · Score: 0

    Slashdot will dupe this story faster than a supercharger can electrocute deez NUTZ

  6. Re: Another Tesla Smear article- bullshit by Anonymous Coward · · Score: 0

    Former car rental drivers leaving data behind is ABSOLUTELY nothing like Tesla reselling used cars and not wiping the computer before sending it on.

    How much money have you lost on your Tesla stock so far?

    I have never bought, sold, or anything elsed Tesla. I go to Vegas when I want to bet on long odds.

    In this case, though, Tesla is a super fucked company. Tick tock, just a matter of time now.

  7. Re: Another Tesla Smear article- bullshit by Anonymous Coward · · Score: 0

    I bought my stock at $189, I still make money.

  8. Re: Another Tesla Smear article- bullshit by Anonymous Coward · · Score: 0

    Sounds like you're short to me ;)
    Volatility is crazy, so both sides can win.

  9. Tesla, like Apple, generates the web hits.... by King_TJ · · Score: 2

    But agree with the people who say this is a garbage story. I mean, wow .... Users sync their car with their cellphone so it has a copy of their contacts and calendars, but are all surprised that data was still there if their car gets resold or wrecked and they don't erase it first? Ok ....

    And yeah, a whole LOT of cars on the road today have a "black box" in them that keeps a snapshot of the last 10 seconds or so before a crash of exactly what the driver did. It may not have camera video, but info on the car's speed, steering, braking, etc. is sure stored there.

    Anyone actually surprised they can look at data like a previous owner's GPS destinations is simply not even thinking. Especially with big auto auction houses, it's kind of unreasonable to demand THEY factory reset every car that comes in -- or heck, even just every Tesla that comes in. It's not their responsibility to protect someone else's data. It might even make a car worth a lot more money, if it's certifiably a celebrity of some kind who owned it last? People pay a lot for some weird things.

    1. Re:Tesla, like Apple, generates the web hits.... by Anonymous Coward · · Score: 0

      but why store the phone data if they should be deleting it when the phone walks out of range instead?

    2. Re: Tesla, like Apple, generates the web hits.... by Anonymous Coward · · Score: 0

      > why store the data when the phone isn't there

      My friend has a Kia from a few years ago, every time he starts it he stares at the radio downloading all his contacts. It deletes everything every time, which means it reloads it every time. It's annoying. 999/1000 times most will prefer convenience over security.

    3. Re:Tesla, like Apple, generates the web hits.... by angel'o'sphere · · Score: 1

      It's not their responsibility to protect someone else's data. It might even make a car worth a lot more money,
      It most certainly depends on jurisdiction. I would assume that in Europe, everyone who commercially sells cars/used cars is obliged to "clean" them first from foreign private data.

      It is perhaps a good idea to make sure anyway, before you sell a car (as a vendor) that it is in factory approved conditions?

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    4. Re: Tesla, like Apple, generates the web hits.... by Anonymous Coward · · Score: 0

      Yep, GDPR works again. If you take ownership of a data storage device containing PII (personally identifying information), you are obliged to destroy that data.
      I recently bought a car from a big car supermarket (pile em high and sell on low margins), and even they had done it correctly. Satnav destinations all cleared, phonebook gone, even the saved radio stations were gone!

    5. Re: Tesla, like Apple, generates the web hits.... by MachineShedFred · · Score: 1

      Who says that it should?

      Maybe the owner doesn't want to wait for notoriously flaky car Bluetooth systems to decide to work before using that data, and it's their car and their data so they have a reasonable expectation that they can use both how they like?

      People know to wipe laptops, phones, tablets, etc before selling them - why would they think a car that keeps your contact and location data would be any different?

      How about a little personal god damn responsibility.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  10. It's a computer. by Gravis+Zero · · Score: 4, Insightful

    Cars are computers. Just like any computer, if you don't wipe the data then it will retain the data as it's designed to do. The same is true of PC, HDDs/SSDs, tablets, smartphones, smartTVs, SD cards, USB sticks and really anything else with a FLASH memory.

    The fact that people are surprised by this just shows that far too many people are ignorant of the fact that they are surrounded by computers.

    --
    Anons need not reply. Questions end with a question mark.
    1. Re:It's a computer. by ArchieBunker · · Score: 1

      Except here you can't easily wipe anything. Even if you wanted to destroy the flash would you know where to physically look? Does it all get stored in one place or in the separate modules? Don't forget that the cars are never offline either.

      --
      Only the State obtains its revenue by coercion. - Murray Rothbard
  11. Re: Another Tesla Smear article- bullshit by Anonymous Coward · · Score: 0

    Did you sell yet? If not you have not made any money. What was your sell price?

  12. No they don't keep more data than "I" think by Anonymous Coward · · Score: 1

    I assume they collect and keep information including not relevant to car, it probably has the wifi net names of everything within the range of the car

  13. Another reminder to not buy a Tesla. by Anonymous Coward · · Score: 0

    Thank you for the heads up!

    1. Re: Another reminder to not buy a Tesla. by MachineShedFred · · Score: 2

      Then don't buy any other car that talks to your phone via Bluetooth either.

      This article only mentions Tesla for clickbait, but other manufacturers have been doing this for over a decade.

      Don't be a tool.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    2. Re: Another reminder to not buy a Tesla. by 110010001000 · · Score: 0

      What other car stores video and GPS information? Maybe it saves audio conversations too.

  14. slash worthy? by Anonymous Coward · · Score: 0

    I'm sure all the people reading slashdot, are acutely aware of this, this is not news, this is filler ... ways to access the api, (right to repair, right to ownership?) goddamn this is your data plan, your car, your harddrive they record it on, client-vendor relationship should be of utmost privacy, otherwise it's just a fnacy contract lease, if you cant control every aspect of something you own, you are renting ... which is fine, but if this is the model Tesla chooses to go down, imma replace my A6 with another A6 and Tesla can suck my balls. And this should be published everywhere, as I'm sure Elon would be much embarassed and renege on such policy, this is worse then the communist country I came from, and it's all been adopted without a challenge of ownership laws, a challenge in the court of law, without so much as setting a standard for publicly engaged automatic systems ... the government falling behind the tech curve is at fault, the archaic lawmakers that have setup the system in their favor; in past times, the government would engage with technology and define standards such that a fair market place exists for all participants, the standards proposed are woefully inadequate, and fail the fully engage the potential of the technology because the 60+ crowd is stuck in some 70s bullshit. I doubt once highways were established that government failed to act, and now with these "ai" standards, they (elon as well, singularity? wtf are you still stuck in some high school bullshit? multiple dimensions? lol even slashdot dissappoints, these are reasoned peoples as much as can be found, bu then they say such ignorant bullshit as multiple dimensions are a real concept because your mathematical model depends on this abstraction to explain a simple physical phenomena? like einstein realised long ago, these are simply models, they are not reality, we can use them to predict reactions, but to contrive a system wholly detached from reality, because a math model told you so? lol imagine if you were in ancient times, you would be those plebes limited to maximizing a faulty model of ptolemy's theory) ... numbers neither times exists, outside of our particular understanding ... the real problem in science is accuracy of measurement .. so we ascribe to all sorts of retarded misunderstood theory (poor shrodinger) ... of a probablistic (statistical analysis) system, and try to mold reality to fit the model because certain individuals are too inexperienced to advance the model further. The real sadness comes at the realization that the professors now holding that engrandeured tenure are simply parrots of popular theory as much as the teenage girls accepted in their current clique because they fully believe the unfounded claims of some recent gossip. The only way forward is to achieve some level of advancement in measurement, the current theories simply push our understanding of our present measurements to the limits, and are often conjecture. To observe without affecting is real science, to affect outcomes palatable to your area of study, sadly has become the standard. The field is wide, and the niches of absurdity grow evermore as we become more fixated on expanding the reaches of someone else's understanding without ever fully really understanding what they were trying to prove, we subject them to "academic" rigor, as to bend their train of thought to the common beliefs. Theories outside the realm of understood physics (pilot wave theory of radiation) mistreated. to be honest with readers, i myself hold a masters degree in architecture, a bachelor of comp sci, and am studying in my 4th year of aerospace engineering. But the deference i have seen colleagues treated for simply trying to explore alternative methods is discouraging;

  15. Re:Which one of you Tesla queers by Anonymous Coward · · Score: 0

    Pot..Kettle...Black

  16. Really? by nospam007 · · Score: 1

    ""Computers on Tesla vehicles keep everything that drivers have voluntarily stored on their cars, "

    Just like any other car as well. Computers in cars don't get wiped automatically just because you drive it to the scrap yard.

    If you don't remove your sunglasses and wallet from the glove compartment they will also still be there.

    1. Re:Really? by Daralantan · · Score: 1

      I thought that was an odd point to include as well. I'm not interested if a computer keeps data I've told it to include. The rest of the info mentioned is more interesting but not surprising to find out.

  17. Re: Another Tesla Smear article- bullshit by MachineShedFred · · Score: 1

    Stock losses are only losses if you sell, or the company goes bust. Your short term thinking is what is wrong with the market.

    --
    Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  18. Should encrypt the mass storage by 140Mandak262Jamuna · · Score: 1
    Should not be a serious problem. They were able recover data because it was unencrypted. Tesla should be able to encrypt the HDD and SSD .

    Even simple symmetric XOR encryption is enough, if the key is individualized for each car. Unless the computer is still operational and you are able to step through and find the key in memory you can't hack it. And it is not that hard to do public-private keys too.

    How to protect decryption when the car is totaled but the computer is still functional? That would be hard, but it should possible to remove/destroy one chip somewhere that holds the keys. And issue guidance to insurance companies and users to destroy that part when the car is totaled.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  19. All vehicles should do it!!! by Anonymous Coward · · Score: 0

    "video, location and navigational data showing exactly what happened leading up to a crash"

    IMHO, all vehicles should/must record everything (video, sound, vehicle/location data) leading up to a crash & by law!!!

    IMHO, taking out all guesswork from all traffic accidents would be tremendously beneficial for common good of general public!!!
    (& both, for Law Enforcement & Vehicle Manufacturers!!!)

  20. Meanwhile Toyota .... by 140Mandak262Jamuna · · Score: 1
    https://it.slashdot.org/story/... No one seems to care. Data retrieved from wrecked cars get all the attention...

    Of course, stock manipulation and 32 million shares shorted, valued at 7.5 billion dollars, has nothing to do with it.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact