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FTC Allows ISPs To Block Apps But They Must Disclose It (arstechnica.com)

An anonymous reader quotes a report from Ars Technica: The FTC can punish U.S. companies for unfair or deceptive practices. But in regard to net neutrality, this simply means that ISPs must disclose any behavior that would have violated the old net neutrality rules. "Under Section 5 of the FTC Act, we may prosecute unfair or deceptive acts or practices... Simply stated, we have a strong interest in ensuring that companies stand by their promises to consumers," FTC Chairman Joseph Simons said. The FTC would review whether ISPs keep their promises just as it reviews whether other companies keep their promises. "We would review ISPs' activities in the same way," Simons said. "For example, we could take action against ISPs if they block applications without adequately disclosing those practices or mislead consumers about what applications they block or how."

How would the FTC handle throttling of websites or online services? Simons explained: "To determine whether particular instances of throttling are deceptive, we would first evaluate what claims an ISP made to consumers about their services and how those claims are supported. We would look closely at any relevant research and evaluate the study's design, scope, and results and consider how a study relates to a particular claim. To evaluate whether a practice was unfair, we would consider whether the alleged throttling had countervailing benefits and whether there were reasonable steps consumers could have taken to avoid it. We would also consider consumer injury, the number of consumers affected, and the need to prevent future misconduct."

38 comments

  1. Blocking Facebook in 3..2..1.. by Anonymous Coward · · Score: 0

    Yeah, as if.

  2. april fools! by Anonymous Coward · · Score: 0

    Is this some sort of April Fools thing? I only read the first sentences of the summary but it sounds like the FTC might be doing something good for the consumer?

    1. Re: april fools! by Anonymous Coward · · Score: 0

      It's not good for an ISP to block any traffic. With exception to DDOS attacks, they should not be interfering, whether they disclose it or not. There simply are not enough choices in ISP's to let capitalism work this out.

  3. Disclosure, or just not making false claims? by Gavagai80 · · Score: 5, Interesting

    "To determine whether particular instances of throttling are deceptive, we would first evaluate what claims an ISP made to consumers"

    That sure doesn't sound like it's requiring disclosure -- it sounds like they're just requiring that ISPs not claim to be neutral if they aren't.

    If there is something unexplained that somehow requires an actual disclosure instead of just silence, the article is unclear about how exactly the disclosure would be required to work. Would it just be another line buried in a legalese terms of service that nobody reads, or are they actually required to promote the information in some way?

    "In previous years, the FTC has sued both TracFone and AT&T for failing to adequately disclose throttling on unlimited data plans."

    ^ This sounds like a different issue: unlimited mobile data plans that throttle you when you exceed a soft cap. I don't see how that kind of thing has anything to do with net neutrality, except I guess when they choose to exempt certain partners from the throttling when over the cap.

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    1. Re:Disclosure, or just not making false claims? by gtvr · · Score: 1

      It seems very much about not making false claims. I'm guessing if there was a disclosure that they blocked all music streaming apps except their own, and told you about it up front, that would pass muster under this standard.

  4. ISP Blocks access to FTC web sites by Anonymous Coward · · Score: 0

    FTC Chairman Joseph Simons,
    I am unable to read your statements, nor report anything to you as my ISP blocks access to all FTC websites. Or maybe they just throttle access to them down to the point where it takes years for any page to load.

    Is this Net Neutrality Fair?

  5. if you fuck with my internet connection its fraud by Anonymous Coward · · Score: 5, Insightful

    It really should be this simple. If you fuck with my internet connection its fraud. Blocking ports, IP addresses, or similar equates to not actually providing internet access because internet access is not a particular network or set of services but rather it is access to the wider WORLD's network of networks that converge via the major exchanges. To restrict or otherwise hamper access in any way to the rest of the net while advertising it as internet access is fraud. If you don't want to provide internet access then you need to advertise yourself as provide access to a network or set of networks thereof and not the internet. But if you do that you also should not be able to obtain contracts for internet access from the likes of government(s), government schools, and similar, or any party whom is purchasing or believes they are purchasing internet access.

  6. Do make note by Dunbal · · Score: 2

    Of the slight use of weasel words "the claims they make"...... make no claims or promises, block everything you like.

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    Seven puppies were harmed during the making of this post.
    1. Re:Do make note by Anonymous Coward · · Score: 0

      It's a good thing you're only in a position to make stupid comments on a dead website rather than stupid corporate policies.

    2. Re:Do make note by Dunbal · · Score: 1

      But how sad must your life be to follow someone across several topics just to hurl insults at them from AC posts.

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      Seven puppies were harmed during the making of this post.
  7. Allowed to back out of a contract?? by Anonymous Coward · · Score: 0

    If the ISP changes the deal after I sign up I should be allowed to exit the remainder of any contract without punishment or any exit fees!!!

    But that won't happen I just have to pray they don't alter the deal any further!!!

    1. Re: Allowed to back out of a contract?? by Anonymous Coward · · Score: 0

      Actually, under the law if the terms of a contract or service change, you have the right to disagree with those terms and tell them "You stick with the old terms, or you end the contract at your own expense."

  8. They block tons of inbound ports nothing new. by Anonymous Coward · · Score: 0

    They block you from running a mail, dns, and web servers. You're a fool if you believe you're buying a truly open and free internet connection from your ISP. ISP's are content providers not really ISP's. They choose what apps you can use already.

  9. Re: electing Trump in 3..2..1.. by Anonymous Coward · · Score: 0

    Mod parent up!

  10. How fucking lame! by Anonymous Coward · · Score: 0

    If it's not a dumb pipe, it's not net neutrality.

  11. Companies are not throttling apps by SuperKendall · · Score: 2

    What ISPs these days do, is not throttle apps - everyone gets baseline performance.

    For some selected content or apps, you get either enhanced performance for a fee, or reduction in something like bandwidth charges when used in a mode that inherently takes less bandwidth.

    Just in case anyone was wondering what was really happing, vs. just wanting to be mad at whatever.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Companies are not throttling apps by fonos · · Score: 2

      How do you measure baseline performance? If there's a fast lane then there's a slow lane, logic dictates that.

      What ISPs have been doing since the FCC killed net neutrality is slowed their investments in their networks while demand for faster speeds rises. At the same time, they've been putting in arbitrary usage caps. You're saying that they prioritize certain traffic, so that traffic gets put in the fast lane, which reduces bandwidth in the slow lane, while they don't upgrade their networks. At the end of the day, the "baseline" then is actually shrinking instead of growing.

      Combine that with zero rating for apps/services/websites that have paid your ISP. Any companies that can't pay your ISP are then at a significant disadvantage to the incumbents.

      This is no free market. It's a natural monopoly.

    2. Re:Companies are not throttling apps by Anonymous Coward · · Score: 0

      Lol, like anyone believes a word you write Kendoll, poor sadass incel.

    3. Re:Companies are not throttling apps by Anonymous Coward · · Score: 0

      Liar. "enhanced performance" means throttled if you don't pay extra. Your apologist attempt to redefine is disgusting.

    4. Re:Companies are not throttling apps by Anonymous Coward · · Score: 0

      That's not what Comca$t did to netflix in the past and let's see if everyone is playing by those rules now:

      https://www.bloomberg.com/news/articles/2018-09-04/youtube-and-netflix-throttled-by-carriers-research-finds

      https://www.digitalmusicnews.com/2018/04/16/comcast-paid-prioritization-netflix-net-neutrality/

      https://www.dailydot.com/debug/comcast-throttling-internet-speeds/

      Spoiler alert: They aren't.

  12. Re: if you fuck with my internet connection its fr by fred6666 · · Score: 1

    Then they'll stop calling it The Internet

  13. Companies are throttling apps by drinkypoo · · Score: 2

    What ISPs these days do, is not throttle apps - everyone gets baseline performance.

    Not my ISP, Exede. They explicitly throttle all the popular video services. I wish they'd throttle Amazon slightly less, but overall it's a reasonable thing to do.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  14. Re:if you fuck with my internet connection its fra by fonos · · Score: 1

    Easy, just put in the terms of service and the fine line on commercials that access to certain computers on the internet is limited to ensure the quality of their network. Done. No false advertising as long as they disclose it.

    Legal now because of the death of net neutrality. (Thanks Trump!)

  15. Re:if you fuck with my internet connection its fra by Anonymous Coward · · Score: 0

    Legal now because of the death of net neutrality. (Thanks Trump!)

    Yep, thanks to Trump I can't use a wifi hotspot on Cricket, cause they can now say, bits that aren't requested by a cell phone that makes phone calls are special and more expensive.

    Of course he is also nearly singly responsible for the country to reach the point where someone could ask him, "At long last, have you left no sense of decency?" and he could answer honestly and his supporters wouldn't blink an eye.

    I kinda wish I was born in Canada. Ah well.

  16. Misses the point by Anonymous Coward · · Score: 2, Insightful

    The problem with dropping Net Neutrality isn't just deceptive and sneaky behavior , its the lack of consumer choice.

    The FTC has based its current trajectory on a pure ideological "Let the market decide" approach. The problem is, many, perhaps most, consumers don't have access to a free market, because internet access is monopolized in various geographic locations due to interference from corporate lobbyists, and payouts to councils and states to entrench monopolies. For some people their choices are Comcast (OR WHATEVER) or the 1980s. To make it worse, attempts at remedying this by state and local governments trying to anticipate consumer concerns by trying to enforce net neutrality via supply contracts or whatever, are being blocked by courts.

    THIS is why net neutrality is so important in the United states. Without it, it becomes impossible for a consumer to purchase a product that at least maps onto what might be considered a "Rational choice" had they been given a choice.Banning net neutrality is effectively enforced irrational behavior in the market.

  17. Re: if you fuck with my internet connection its fr by Anonymous Coward · · Score: 0

    AOL circa 1988.

  18. Re:if you fuck with my internet connection its fra by Anonymous Coward · · Score: 0

    Gotta thank Obama too while you're at it. He stuck Pai in there first.

  19. Translation into English from CorpsSpeak by Required+Snark · · Score: 1

    The FTC will do absolutely nothing to stop ISP's from abusing their power to make more money for less investment.

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    Why is Snark Required?
    1. Re:Translation into English from CorpsSpeak by Required+Snark · · Score: 1
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      Why is Snark Required?
  20. Only way to block is to by oldgraybeard · · Score: 1

    peek in side the packets. So now that they are reading the contents of all packets! I winder if they are covered under common carrier liability protections.
    Seems odd that they are reading everything and are still covered by common carrier status?

    Just my 2 cents ;)

  21. Sooo if I get this right by Anonymous Coward · · Score: 0

    You say that if they disclose it publicly its not a problem... so if ALL US ISP decided one day to tell all their customer, we are blocking the FTC site then it would be fine, since they disclosed it. It`s not unfair, everyone`s doing it and it`s not deceptive since they clearly stated that they would. That makes sense....

  22. Re:if you fuck with my internet connection its fra by Anonymous Coward · · Score: 0

    My team good, your team bad.

  23. This is Comcast by houghi · · Score: 1

    We throttle all apps. See if you can go o the competition.

    This is We block Netflix, just like the others.

    Yes, no way this wil be a disadvantage for the enduser.

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    Don't fight for your country, if your country does not fight for you.
  24. If the FTC really believed in the market... by alispguru · · Score: 1

    They would say an ISP can do anything it wants, but only in areas where there are at least two providers of:

    * 25 megabits +
    * 100 ms -

    Last I heard, that's only about 5% of the US.

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    To a Lisp hacker, XML is S-expressions in drag.
  25. Define 'apps' by CharlesAKAChuck · · Score: 1

    Pretty much anything could be considered an 'app'.

  26. So much for smaller government by Anonymous Coward · · Score: 0

    Now the FTC will have to police all these policies, hiring more people for all the complaints and cost tax payers even more money. Can we get this reversed already, shit should probably be an amendment to the constitution.

  27. Re: if you fuck with my internet connection its fr by Anonymous Coward · · Score: 0

    At the request of McConnel, the committee is bipartisan.