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Apple Providing Free Data Migration With a Mac Purchase or Repair (macrumors.com)

Posted by msmash on from the for-what-it-is-worth dept.

Apple is now offering data migration services for free when customers purchase a new Mac or need to have a Mac replaced for repair reasons. Prior to this month, data migration was priced at $99. From a report: Beginning April 2, there will be no cost for Data Migrations with the purchase of a new Mac or Data Transfers with a repair. Data migration was included as a feature in Apple's One to One program, which was shut down in 2015. One to One allowed customers to pay $99 when purchasing a new Mac to get a year's worth of instruction and help. When Apple ended One to One, data migration was still available as a one-time $99 service.

68 comments

  1. Tricky service by SuperKendall · · Score: 4, Insightful

    I sure wouldn't want the responsibility of transferring everything from an older computer to a newer one on a regular basis. Easy for a system migrator to miss something a user stuck in an odd place... or if apps don't work on the new system in the same way, you have to talk through all the changes with the user.

    So my hat is off to the techs that have to handle this...

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re: Tricky service by tysonedwards · · Score: 1

      Itâ(TM)s more âoeweâ(TM)ll run Migration Assistant for youâ.

      --
      Thirty four characters live here.
    2. Re:Tricky service by Anonymous Coward · · Score: 0

      I sure wouldn't want the responsibility of transferring everything from an older computer to a newer one on a regular basis. Easy for a system migrator to miss something a user stuck in an odd place... or if apps don't work on the new system in the same way, you have to talk through all the changes with the user.

      So my hat is off to the techs that have to handle this...

      Like the time I migrated a friend who was on Windows XP onto a G4 PowerMac running OS X. Unfortunately, she was a bit of a Tinfoil-Hat wearer...

      So anyway, AFTER they Garage-Sale-d their Windows Computer (after wiping it clean!), I found out later that this person had the (very bad) habit of "hiding" ALL their "Document" files in C:\Windows\Temp (!!!!!!!)

      Betcha no one else has had THAT experience!

      CAPTCHA: Private

    3. Re:Tricky service by AmiMoJo · · Score: 0

      Even more fun when the machine won't boot and the SSD is soldered to the motherboard.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    4. Re:Tricky service by Anonymous Coward · · Score: 0

      First of all, let me say that I would never be so STUPID as to buy ANY (Cr)apple product! That said, I don't trust anyone but myself with my data!!!!!

    5. Re:Tricky service by Anonymous Coward · · Score: 0

      Even more fun when the machine won't boot and the SSD is soldered to the motherboard.

      The vast majority will boot, not having to deal with a massive number of different combinations of often crappy hardware is one of the advantages of the walled garden. The biggest issue you will have with this plan is apps not working on installations that were ported from really old machines, that and 3rd party peripherals which are no longer supported by the OEM on the new OS.

    6. Re: Tricky service by Anonymous Coward · · Score: 0

      Recovery partition
      Boot from external drive
      Boot from second Mac in target disk mode
      Internet Recovery Mode

      Say what you will about the OS but Mac firmware absolutely smokes a PC.

    7. Re:Tricky service by Anonymous Coward · · Score: 0

      I sure wouldn't want the responsibility of transferring everything from an older computer to a newer one on a regular basis.

      Mac-to-Mac was fairly straight-forward for a while. Even with modern Windows as well, ever since they started using the \Users (nee /Users) "folder". It's fairly automated via Windows Migration Assistant anyway:

      * https://support.apple.com/en-ca/HT204087
      * https://support.apple.com/kb/DL1978

      Things are pretty well laid out on modern systems:

      * https://en.wikipedia.org/wiki/Home_directory

    8. Re: Tricky service by Anonymous Coward · · Score: 0

      Itâ(TM)s more âoeweâ(TM)ll run

      Jeebus, can you please switch to an English keyboard? /. is stuck in the '90s and doesn't support foreign character sets.

    9. Re: Tricky service by Cmdln+Daco · · Score: 1

      Too bad it only runs with Apple hardware. And Apple software. If you confine yourself to a little world, you get to use the highly integrated features in that little world. And feel very safely cared for by the patriarchs in that little world.

    10. Re: Tricky service by Anonymous Coward · · Score: 0

      Don't be jealous, you have cool features too bro, like enable num lock at boot, fan speed, the date. Pretty rad.

      Seriously dude, this is no juvenile black and white Mac vs PC bullshit, I'm rich bitch, and I own everything. Everything has pros and cons, but PC firmware is shite, and if that's the best you can afford, that doesn't make it not shite.

    11. Re:Tricky service by Anonymous Coward · · Score: 0

      I sure wouldn't want the responsibility of transferring everything from an older computer to a newer one on a regular basis. Easy for a system migrator to miss something a user stuck in an odd place... or if apps don't work on the new system in the same way, you have to talk through all the changes with the user.

      So my hat is off to the techs that have to handle this...

      "Apple is now offering data migration services for free when customers purchase a new Mac or need to have a Mac replaced for repair reasons. Prior to this month, data migration was priced at $99."

      That they on top of their already abusive pricing, ALSO charges for that, is extreme greed.
      Wait a year or two and the migration will suddently cost 200 dollars...

      Add to that, the complete joke that is the Genius Bar and the failure is complete.

    12. Re: Tricky service by v1 · · Score: 1

      Migration assistant is one "consumer option", recovering from a time machine backup is another easy option that most users can pull off without much trouble.

      When the computer won't start up anymore (and no time machine backup is available) is where the techs usually need to step in. I've personally removed hundreds of hard drives from dead computers over the years, sometimes needing to run various tools to repair damaged directories or recover as much as is possible off a failing hard drive. Usually it just migrates over after an easy repair, but often times I'd have to just plain copy files over for the user to pick through.

      I don't know how aggressive the Apple Geniuses handling this are, but my prior experience is they're (sadly) not much better than the Geek Squad staff. I'd be willing to bet they're not trained on anything beyond the basics of time machine and migration assistant, so if you have a failing hard drive or a damaged directory they may be helpless. It really depends (1) on how good the actual tech is, and (2) whether or not they're allowed to go the extra mile. I've worked with MANY former Geek Squad techs that left because of the intense frustration of threat of being FIRED if they went any farther than using the approved geeksquad repair CD on customer's machines. (because if that didn't fix it, it was a mail-in to their repair center, and that was a LOT more expensive) So don't hate too hard on geeksquad techs - a lot of them are smarter than they look because they're being forced to be stupid to keep BB's profits high. I hope Apple isn't taking the same approach.

      Our AASP store charged $50 for data migration assuming there were no complications, that was usually handled by the sales staff. Beyond that it was just service time for a tech, usually an hour or so, to repair directories or pry data off failing drives, or up to a couple hours if it required a lot of effort. Before I left I think they had transitioned up front to free data transfers with purchases of a new computer though.

      I personally get a new time machine drive every few years, and set the old one up on the shelf in the closet beside the others. Those are my "archival backups". I've only needed to get one out once to retrieve one file I couldn't find on my current system, but it's good to know I have it.

      It's a shame Windows has gone so long without having a bundled migration solution. Most users are simply resigned to starting over with their new computer, short of what files they could drag and drop to floppy or now ext hard drive or flash drive, and drop onto the new computer. Macs have had firewire target mode since the late 90's, and even could do SCSI target mode before that. Windows users on the other hand often having to buy migration kits that include bubbles with usb A cords out each end and special included migration software. (or take it to a tech to drag and drop what they can - not really a proper migration of things like bookmarks etc) And migrating windows apps from one computer to another usually is not going to work. I prefer the macs for their migration - you get all the accounts, exactly as they were on the old computer, and almost all apps also migrate. Basically the computer appears 100% identical, except for a new app or two, and often with a newer OS.

      Macs have gone from being able to migrate over scsi, to over firewire, to over thunderbolt, and now can even migrate 100% over ethernet. But then again, it's in Apple's best interest to make upgrading as easy as possible, seeing as they're a hardware manufacturer and want you to refresh your hardware as frequently as possible (every 3-5 years is actually a reasonable rate IMO) so they're going to make it as painless and transparent as possible. At this point it's so easy to do and so complete that literally anyone can do it. But I suppose if they're going to do it for free, sure, why not, go for it.

      --
      I work for the Department of Redundancy Department.
    13. Re: Tricky service by AmiMoJo · · Score: 1

      Assuming the reason for it not booting is not that some other item of soldered-down hardware is broken.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    14. Re:Tricky service by Anonymous Coward · · Score: 0

      Apple certainly are not the ones for data recovery from an older, or in dire need of service, device.
      Louis Rossmann and the cbc article on Jessa Jones.

  2. PRISM by PopeRatzo · · Score: 2, Funny

    In a cost-saving measure, Apple will be contracting out the data migration tasks to the NSA.

    --
    You are welcome on my lawn.
    1. Re:PRISM by Anonymous Coward · · Score: 0

      In a cost-saving measure, Apple will be contracting out the data migration tasks to the NSA.

      Sorry, no.

      It's done right at the Apple Store.

    2. Re:PRISM by Anonymous Coward · · Score: 0

      You are thinking of either Google or Microsoft. Or your local nerd herder at buy more.

    3. Re:PRISM by Cmdln+Daco · · Score: 1

      How cozy-n-safe is that!

  3. Mac usage makes you stupid by Anonymous Coward · · Score: 0

    Considering that all my Apple-only relatives could not figure out how to copy a file to/from a USB stick on their Macs, it is probably good that Apple offers this service.

  4. Apple solution by hcs_$reboot · · Score: 3, Insightful

    Data migration -= 99
    Mac purchase += 99

    --
    Slashdot, fix the reply notifications... You won't get away with it...
    1. Re: Apple solution by Anonymous Coward · · Score: 1

      It's been a built-in feature in OS X for at least over a decade, I think you could even do it over FireWire back before gig E was standard.

      More likely if they wanted to shuffle this cost around sneakily they'd take it from the trade-in price on your old Mac since you've already brought it to the store... of course they will remind you about the trade-in or recycling.

    2. Re: Apple solution by Anonymous Coward · · Score: 0

      It's been a built-in feature in OS X for at least over a decade/quote>

      not if you are migrating from windows

    3. Re: Apple solution by Anonymous Coward · · Score: 0

      Migration Assistant has supported migrating from Windows for eight years now.

    4. Re: Apple solution by Theaetetus · · Score: 2

      It's been a built-in feature in OS X for at least over a decade, I think you could even do it over FireWire back before gig E was standard.

      Can confirm. You boot the old machine in target disk mode by holding down T, plug it into the new machine via Firewire, and it mounts as if it was a drive. The Migration Assistant application can transfer all your data and settings from that machine.

    5. Re: Apple solution by AmiMoJo · · Score: 1

      Hopefully that doesn't work any more, otherwise it would be a massive security hole. Fortunately Firewire is long dead.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    6. Re: Apple solution by Anonymous Coward · · Score: 0

      My data has been migrated this way since OS X 10.2~3. Before that, I just did a Finder copy of the home directory.
      I've noticed that it has grown quite crufty over the years, but it was really nice having everything be in the same place and with all the same programs when I upgrade. (With a couple of hiccups of the PowerPC deprecation and some change around 10.10 that deprecated some more apps [sandbox compatibility?]).

      Try that with Windows - I believe 9x/2k->XP had to be a clean install, as well as XP->7/8. Don't know about 7->8->10.

    7. Re: Apple solution by Anonymous Coward · · Score: 0

      Still works.
      If you are concerned about security, just enable full disk encryption, it's a few clicks affair.

    8. Re: Apple solution by Theaetetus · · Score: 1

      Hopefully that doesn't work any more, otherwise it would be a massive security hole. Fortunately Firewire is long dead.

      If someone has physical access to your machine, and you don't have full disk encryption, then you already have a massive security hole.

  5. Has always been free for iPhones by WillAffleckUW · · Score: 1

    Every time I buy an iPhone, they migrate all the data for you from your old phone.

    So doing it for the Mac computers isn't really that much of a deal.

    --
    -- Tigger warning: This post may contain tiggers! --
    1. Re:Has always been free for iPhones by Anonymous Coward · · Score: 0

      Why are you using an iPhone? You poor underprivileged loser.

    2. Re:Has always been free for iPhones by WillAffleckUW · · Score: 1

      Why are you using an iPhone? You poor underprivileged loser.

      Because I stopped using my flip phone

      --
      -- Tigger warning: This post may contain tiggers! --
    3. Re:Has always been free for iPhones by Anonymous Coward · · Score: 0

      Better than Fagdroid. Or do you really think you're an edgy technocunt because of the phone you carry? Please get a clue.

    4. Re:Has always been free for iPhones by Theaetetus · · Score: 1
      Has always been for free for Macs, too. There's an application called Migration Assistant that is included in every install and can transfer data from a prior machine. It's even fired up during the first run of a new OS install, asking if you want to transfer your data from another machine or drive. It properly installs everything, including preferences, settings, etc.

      My only question is how it's ever worth $99.

    5. Re:Has always been free for iPhones by Anonymous Coward · · Score: 0

      That's far less than an hour of my time at my professional services rate. If I got to do something for someone for an hour and bill them instead of monitoring Migration Assistant and clicking "next" from time to time, it was still a no-brainer.

  6. Re: Apple Customers by Anonymous Coward · · Score: 0

    What copy button dumbass?
    Applications, documents and preferences are kept on different paths, so one should at least know what to copy from in the first place.

    And there would still not be a magic copy button that does all the thinking for you.

  7. Had this years ago.... by Anonymous Coward · · Score: 0

    Any decent computer company has been offering this since 1999, way to go Apple!

    1. Re: Had this years ago.... by Anonymous Coward · · Score: 0

      Will they migrate data from my 10.5" floppies?

  8. Hey APK by Anonymous Coward · · Score: 0

    Stop stalking SuperKendall and raymorris. You should also apologize to Cederic for threatening him with violence.

  9. Oh yes! by SuperKendall · · Score: 2

    I found out later that this person had the (very bad) habit of "hiding" ALL their "Document" files in C:\Windows\Temp (!!!!!!!)

    That is exactly what I mean, very possible a user has stuff some unexpected things in a system directory somewhere that you (or a migration tool) did not touch. I've seen similar things a lot of times from untechnical people so I do not think it's even that rare.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Oh yes! by Anonymous Coward · · Score: 0

      I've been using Migration Assistant since I switched to Macs back in 2001. People who see my wallpaper are like "Wow, hold is that!" because I've never changed it from the default.

      I keep my development work in a non-standard directory: /develop (carried over from MS-DOS days) and the Migration Assistant has always carried it and everything else over. Now on my 6th Mac.

  10. That's what I mean, dangerous... by SuperKendall · · Score: 2

    run Migration Assistant for you

    I agree that's probably all they are really doing... but then after that to claim that the person is safe to wipe the old system? I sure would not claim that without having a real careful look at the completeness of the migration, I think I've had it miss stuff before that I wasn't even keeping in some strange place.

    I can't even bring myself to wipe a system I used 20 years ago out of fear I forgot to copy something forward. The scary thing is sometimes I look through really old drives and still find some files I would have sworn I moved but cannot find anywhere else.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:That's what I mean, dangerous... by GrandCow · · Score: 1

      You can be sure that it's in the fine print or the customer is notified verbally not to wipe the old device until they have confirmed all of their old data is on the new device.

      --
      "Well kids, you tried your best, and you failed. The lesson is, never try." -Homer Simpson
    2. Re:That's what I mean, dangerous... by Anonymous Coward · · Score: 0

      run Migration Assistant for you

      I agree that's probably all they are really doing... but then after that to claim that the person is safe to wipe the old system? I sure would not claim that without having a real careful look at the completeness of the migration, I think I've had it miss stuff before that I wasn't even keeping in some strange place.

      That's why they likely just run Migration Assistant and offer zero guarantees on data preservation or completeness. Read the fine print on those contracts.

      I can't even bring myself to wipe a system I used 20 years ago out of fear I forgot to copy something forward. The scary thing is sometimes I look through really old drives and still find some files I would have sworn I moved but cannot find anywhere else.

      I don't allow the OS to take the default locations when saving files. I customize all of them to either prompt me every time, to save to a single folder. I can script my backups on all systems easier when I know well where all of my data is.

      As far as forgetting something during a data transfer, if I haven't needed it in 20 years, there's a good chance I won't ever need it again.

      And as I sit here with over thirty inherited hard drives to process, believe me when I say leaving an obscene horde of data to your surviving family isn't something they're looking forward to dealing with after you're gone. You'll be lucky if your family considers protecting/deleting the last few decades of your digital life before selling your computer hardware on eBay.

      Go through your data and get rid of shit. It's the respectful thing to do.

  11. Migrate from what? by manu0601 · · Score: 1

    Will they cover the data migration from my PDP 10 tapes for free?

    1. Re:Migrate from what? by TeknoHog · · Score: 3, Funny

      Yes, but only to Compact Cassettes. Hipsters love tape and they wouldn't want your data to lose their warmth and roundness.

      --
      Escher was the first MC and Giger invented the HR department.
    2. Re:Migrate from what? by hcs_$reboot · · Score: 4, Funny

      Will they cover the data migration from my PDP 10 tapes for free?

      It's not mentioned. So you could ask Apple to migrate a data center if you wish.

      --
      Slashdot, fix the reply notifications... You won't get away with it...
    3. Re:Migrate from what? by hawk · · Score: 1

      That sounds fine and dandy, until you look at how much it costs to spec out a Mac with that much storage!

      hawk

  12. Hey ASSHOLE quit trying to frame me by Anonymous Coward · · Score: 0

    Hey ASSHOLE quit trying to frame me for things I don't do which YOU ARE DOING projecting it you unintelligent bitch brain moron.

    APK

    P.S.=> Now, fuck off loser... apk

    1. Re: Hey ASSHOLE quit trying to frame me by Anonymous Coward · · Score: 0

      So now you're denying that you threatened Cederic after you wasted post after post yesterday attacking him for his weight. You really are a chickenshit an must take everyone for fools. In reality, you're the fool, attacking people for no reason at all, then claiming you're being impersonated.

  13. "Sensitive Cedric" assburger retard can't read by Anonymous Coward · · Score: 0

    No violence to fatboy https://slashdot.org/comments.... defective retard https://slashdot.org/comments.... Cederic.

    FACT: EVERYONE KNOWS "your kind" (defective deranged retards) CAN'T INTERPRET THINGS CORRECTLY!

    * I merely asked him to meet me IN PERSON so we can discuss it...

    SEE SUBJECT & LEARN TO READ retard ASSBURGER, lol! I will NEVER "apologize" to a DISGUSTING fatbody "ne'er-do-well" RETARDED mentally DEFECTIVE deficient WHIMP like "Cederic" (he is his OWN demise, after all, lol).

    APK

    P.S.=> Sensitive little FATBOY RETARD, lol (truth/fact from his own fakename mouth)... apk

  14. APK is complete garbage by Anonymous Coward · · Score: 0

    That's right, you're complete garbage. You live in a $1 house in the slums of Syracuse and have no job. You lived in your daddy's basement for years before he gave you the house. Obviously he knew you'd end up on the street if he didn't intervene. You spend your whole life on Slashdot, spamming about a worthless and horribly inefficient string sorting program. You seriously need 14,000+ lines to sort strings? You are obsessed with Slashdot, so much that you wrote a spambot (the worthless CyberianTiger program), then spend hours reposting every one of your spam comments that gets modded down. You have no family of your own, nor will you ever have one. You're a middle aged loser who wasted his life on internet vendettas.

    I'm on a business trip in Singapore and had a few minutes to amuse myself on Slashdot when I saw you still shitposting. My net worth is over $55 million as of January 2019 and I am the majority owner of a very successful business, while you're living in a $1 house and can't even give your string sorting program away for free. No one wants it, because everyone knows it's complete shit, just like you. I would never hire someone as toxic and useless as you to work at my company. You're a shit programmer and a shit human being. You can rot away in your $1 house while I enjoy my time in Singapore.

    You seem to think everyone needs to prove themselves to you but they really don't. I don't care what you think of me any more than I care what some drug addict on the street thinks about how I should run my company. You have nothing useful to contribute.

    Perhaps I should persuade the city of Syracuse to let me build an office building or a store where your $1 house currently is. I could acquire the property through eminent domain for pennies on the dollar, and yes, that's just one dollar. You'd wander the streets until you found a bridge to live under, which is exactly where you belong.

    Oh, you'll probably want me to post my name and address, because you're an internet tough guy. I'm traveling for business, then I'll be in Shanghai this weekend for the Formula One race. You can drag your sorry ass to Shanghai if you want to carry out your threats, except that you couldn't afford the trip.

    You are complete garbage.

  15. Apple Service by jennyrathor · · Score: 1

    Apple Service Is Good! There is more worth loving than we have strength to love, Here Data Migration is Up! Simply Apple Is Good Product

  16. Always With Apple by Anonymous Coward · · Score: 0

    Every time I buy an iPhone, Bcs I Love Apple iPhone! they migrate all the data for you from your old phone. So doing it for the Mac computers isn't really that much of a deal. Its good to me

  17. LMAO - PROVE all your bullshit lies... apk by Anonymous Coward · · Score: 0

    LMAO - PROVE all your bullshit lies about yourself. Yes, they are LIES about you. After all - what you said about me is lies so go figure!

    * LMAO @ U... & what I wrote I can actually show PROOF of (& that's only 1 of dozens I've done well on ON THE SIDE of working in the field as a pro for decades too).

    You can't.

    APK

    P.S.=> You'll do your USUAL & "Run, Forrest: RUN!!!" from PROOF of what you said about yourself (total horseshit)... apk

    1. Re:LMAO - PROVE all your bullshit lies... apk by Anonymous Coward · · Score: 0

      It's always a joy to see you route the deluded idiot who lives in fantasyland in his corroded mind when you ask him to prove his crap APK.

  18. Just pull the drive from the old box. by Cmdln+Daco · · Score: 1

    When I want to 'migrate' my data from an old system, I just take the drive out of it and put it into an external hard drive case that has a USB interface. Then you can delete the unwanted executables and libraries, etc, and your data files are there in the folders where they were. You get a portable drive for your effort, and an external enclosure is about a $15 purchase.

    You say your hard drive is glued or soldered into the old machine? What kind of shit company did you buy your system from??

  19. it's an apple no drive to pull or upgrade by Joe_Dragon · · Score: 1

    it's an apple no drive to pull or upgrade

  20. Hmm, interesting way to gather data by AxisOfPleasure · · Score: 1

    Now, I'm sure Apple won't actually look at user's data ( ahem ) but there's no harm in gathering some, well a absolute ton, of interesting stats about file types, amount of data, number of websites visited, number emails, apps used, the sort of metadata it's not always easy to get people to agree to let them look at with telemetry services.

  21. Louis Rossmann by Pezbian · · Score: 1

    I'm sure Louis already understands it's an empty gesture. I'm becoming similarly jaded.

    --
    In a world of the blind, the one-eyed man is king--and the two-eyed man is a heretic.
  22. Suspicious by ilsaloving · · Score: 2

    Apple tends to not do stuff without a specific reason. It may not be a good reason (Stop trying to make laptops thinner FFS!), but they have a reason.

    If it involves introducing a free service, that really makes me wonder what's going on behind the scenes. Apple doesn't do things for free, simply because they don't have to. Their last quarter saw a 2% drop in mac sales. They've since released some yawn-worthy refreshes of their hardware, so I'm wondering if we can expect to see another drop in quarterly mac sales.

    I know I won't touch any of their new MBPs, and will never consider them again, until they pull their collective heads out and accept their current generation of keyboards are mechanical and ergonomic disasters.

  23. Like icloud free for life! that Jobs exclaimed! by Anonymous Coward · · Score: 0

    Remember that? icloud free for life...lol....bruh.

  24. My Sympathies to the Mac Techs by EndlessNameless · · Score: 1

    It is already difficult enough to migrate data fully. From my experience back-in-the-day, a customer usually couldn't tell you exactly what he wanted or where anything was saved.

    And now they will have the fad-chasing, premium-paying customer base feeling entitled to it. May God have mercy on their souls.

    --

    ---
    According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  25. ... Free? No... by Anonymous Coward · · Score: 0

    They wouldn't have to do this, if they didn't cancel the device that just fucking did this for you anyway? Remember the TimePod or whatever that was a router, wireless base station, and back-up platform that they cancelled because 'the margin was too low'? Yeah, they cancelled the thing that helped people stay in your ecosystem that made upgrades fucking simple.

    Another win for Tim "Fuck the Customer in the Ass" Cook.