Democratize Software?

This is an amusing article which suggests the computing industry should not use its customers as a paying quality-assurance lab. Instead a "computer user's bill of rights" could be put into the hands of a Software Quality Administration, similar to the FDA. Indeed one person went so far as to say "We have been voting environmental laws and urban-planning schemes to which architects conform. Shouldn't we also have the right to cast a ballot to decide in which way and within what limits software architects will be allowed to shape our mental environment?"