Hello,
I'm in NVA (Arlington), and after a year of typical Verizon DSL trauma with nothing but missed install dates and every problem under the sun, I switched to Cavalier Telephone http://www.cavtel.net on the recommendation of a friend, for both POTS and DSL. Best move I ever made. Cheaper than Verizon, and they actually showed up a week early to install DSL (two-week total wait). It's worked without a hitch for four months now, static IP, none of that shoddy Verizon software.
Verizon is lying to you, I think it's safe to say; try calling back a few more times (if you've got a few hours to sit on hold), and you'll hear all kinds of not-so-imaginative reasons why nothing is happening.
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Hello, I'm in NVA (Arlington), and after a year of typical Verizon DSL trauma with nothing but missed install dates and every problem under the sun, I switched to Cavalier Telephone http://www.cavtel.net on the recommendation of a friend, for both POTS and DSL. Best move I ever made. Cheaper than Verizon, and they actually showed up a week early to install DSL (two-week total wait). It's worked without a hitch for four months now, static IP, none of that shoddy Verizon software. Verizon is lying to you, I think it's safe to say; try calling back a few more times (if you've got a few hours to sit on hold), and you'll hear all kinds of not-so-imaginative reasons why nothing is happening.