I ordered eight books from them. They offer the choice of having each book sent as it becomes available or waiting until the order is complete and shipping it all at once. I choose the latter with the thought in mind that I would be reducing the amount of shipping materials (including all the insert ads they send) and that UPS would have to drive to my house only once. Well, each book came separately. So, I have eight boxes with eight sets of junk ads to go with them. Then, when I e-mailed them explaining the situation, hoping that they would promise to do it correctly in the future, they ignore my complaint and refund my shipping costs. While I appreciate the free shipping, they don't have a clue regarding reducing packaging. (ing, ing, ing, ing!)
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I ordered eight books from them. They offer the choice of having each book sent as it becomes available or waiting until the order is complete and shipping it all at once. I choose the latter with the thought in mind that I would be reducing the amount of shipping materials (including all the insert ads they send) and that UPS would have to drive to my house only once. Well, each book came separately. So, I have eight boxes with eight sets of junk ads to go with them. Then, when I e-mailed them explaining the situation, hoping that they would promise to do it correctly in the future, they ignore my complaint and refund my shipping costs. While I appreciate the free shipping, they don't have a clue regarding reducing packaging. (ing, ing, ing, ing!)