I work for a large metropolitan multi-hospital system that just rolled-out Citrix for their switch to the electronic medical record. In my experience using it as a provider, its functionality is very limited.
For example, ideally I should be able to search in a patient's chart for any instance of a word (ex: penecillin). I should also be able to search physican dictation for various key words or phrases (bone fracture, overdose, etc.). At present, such functionality isn't available, and I don't see it happening any time soon. But they need to do it, as records can get quite large, spanning several decades of office visits and hospitalizations. Also, views of information are only customizable to a certain extent - and the system loses those preferences after logging out. Compared to certain other applications, the functions in Citrix are very concrete-operational.
What's worse, is that since Citrix is rolled out via web sign-in (using remote thin clients and such) the provider has to effectively sign-in with password TWICE. Once to sign in to the Citrix Metaframe, and again to invoke CIS. It's a pain in the damn ass. If Google wrapped their efforts around the various problems, I think things would be far better.
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I work for a large metropolitan multi-hospital system that just rolled-out Citrix for their switch to the electronic medical record. In my experience using it as a provider, its functionality is very limited. For example, ideally I should be able to search in a patient's chart for any instance of a word (ex: penecillin). I should also be able to search physican dictation for various key words or phrases (bone fracture, overdose, etc.). At present, such functionality isn't available, and I don't see it happening any time soon. But they need to do it, as records can get quite large, spanning several decades of office visits and hospitalizations. Also, views of information are only customizable to a certain extent - and the system loses those preferences after logging out. Compared to certain other applications, the functions in Citrix are very concrete-operational. What's worse, is that since Citrix is rolled out via web sign-in (using remote thin clients and such) the provider has to effectively sign-in with password TWICE. Once to sign in to the Citrix Metaframe, and again to invoke CIS. It's a pain in the damn ass. If Google wrapped their efforts around the various problems, I think things would be far better.