Recently, I had trouble from Verizon with my DSL. I am a DSL subscriber of Covad, and they have actually done a very nice job setting it up. About 3 weeks ago, my roommate had an additional phone line added to the apartment. That required a Verizon technician on-site to install. The technician later then showed himself to the main CO box room of the building, then left. The result? My DSL stopped working! 2 weeks later, when a Covad technician came. We went down together to the CO box and my DSL line, labeled with "COVAD" on it, was completely pulled off...
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Now who causes trouble for whom?!?!