How bad? Oh, just compare it to the same problems you ran into already. Scripted text, little or no technical knowledge, more pressure on techs to sell than to tech the systems, in under 15 minutes or else. If you get someone in the US. Don't count on it.
Another question on same vein. I've been getting about 20 hits per hour since 8/14 that resolves to my ISP's DNS server. Is this an indication they are infected with the anti-worm as well? They don't, as expected have a clue, saying their systems are patched, no abnormal traffic across the system. I asked them to check their outgoing traffic on the server to see if they have an inordinate amount of traffic. No answer. And I still keep getting hammered by my ISP's server. Don't know how long software firewall is going to keep everything out at the rate it's being hit.
Re:Any good ISPs out there that destroy records?
on
The RIAA's Hit List Named
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· Score: 3, Informative
First and foremost, those records are money to the ISP's. It's their record of usage and backs their claim for services should a subscriber dispute any charges.
Secondly, destroying those records would be tanamount to what Enron did... they knew they were being pursued and destroyed records anyway. There are differences, to be sure, but once an entity is made aware of any kind of investigative action they are held to the position all records become part of the investigation. With the very broad press in regards to the RIAA issues, it would not be a good idea for any ISP to destroy any records. Playing pattycake with the RIAA is one thing, but having your ass hauled into Federal Court for obstruction charges is another thing altogether.
Next point is an article stating AP had culled the supoena records and managed to ID some of the people, contacting them ahead of time to explain the situation. Apparently even the RIAA didn't know they could find user information without the assistance of the ISP.
And having grep'd way too damned many router logs to verify connectivity and usernames, I want to know how AP did it with just the IP address and subpoena info. Any ideas?
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How bad? Oh, just compare it to the same problems you ran into already. Scripted text, little or no technical knowledge, more pressure on techs to sell than to tech the systems, in under 15 minutes or else. If you get someone in the US. Don't count on it.
Former Gateway Tech
Another question on same vein. I've been getting about 20 hits per hour since 8/14 that resolves to my ISP's DNS server. Is this an indication they are infected with the anti-worm as well? They don't, as expected have a clue, saying their systems are patched, no abnormal traffic across the system. I asked them to check their outgoing traffic on the server to see if they have an inordinate amount of traffic. No answer. And I still keep getting hammered by my ISP's server. Don't know how long software firewall is going to keep everything out at the rate it's being hit.
First and foremost, those records are money to the ISP's. It's their record of usage and backs their claim for services should a subscriber dispute any charges.
Secondly, destroying those records would be tanamount to what Enron did... they knew they were being pursued and destroyed records anyway. There are differences, to be sure, but once an entity is made aware of any kind of investigative action they are held to the position all records become part of the investigation. With the very broad press in regards to the RIAA issues, it would not be a good idea for any ISP to destroy any records. Playing pattycake with the RIAA is one thing, but having your ass hauled into Federal Court for obstruction charges is another thing altogether.
Next point is an article stating AP had culled the supoena records and managed to ID some of the people, contacting them ahead of time to explain the situation. Apparently even the RIAA didn't know they could find user information without the assistance of the ISP.
And having grep'd way too damned many router logs to verify connectivity and usernames, I want to know how AP did it with just the IP address and subpoena info. Any ideas?