Well, I reccomend using a more formal approach for measuring and monitoring, I reccomend ITIL or the ISO equivalent, ISO/IEC 20000. They state that you should monitor, measure and report, in order to know where you are and where to improve according to a SLA, and agreed service level.
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Well, I reccomend using a more formal approach for measuring and monitoring, I reccomend ITIL or the ISO equivalent, ISO/IEC 20000. They state that you should monitor, measure and report, in order to know where you are and where to improve according to a SLA, and agreed service level.