Ironically, the province of Ontario has also privatized its motor vehicle office. My friends tell me that their kids are having the same type of experience with the testing that you described. Long wait times, abysmal customer service, and everyone fails the first test which automatically doubles the business for the testing company. My own experiences with them have been variable. The little franchise in the town to the west of me is very friendly, helpful and efficient. The franchise in the larger town to the east of me is a nightmare of hours long lineups, belligerent counter staff and complete ineptitude.
Selling off government services to for-profit franchisees not the answer. Private owners will slash services down to the absolute bare minimum they can get away with, and walk off with our money in their pockets.
Slashdot Mirror
Ironically, the province of Ontario has also privatized its motor vehicle office. My friends tell me that their kids are having the same type of experience with the testing that you described. Long wait times, abysmal customer service, and everyone fails the first test which automatically doubles the business for the testing company. My own experiences with them have been variable. The little franchise in the town to the west of me is very friendly, helpful and efficient. The franchise in the larger town to the east of me is a nightmare of hours long lineups, belligerent counter staff and complete ineptitude. Selling off government services to for-profit franchisees not the answer. Private owners will slash services down to the absolute bare minimum they can get away with, and walk off with our money in their pockets.