I work for Network Solutions and we understand that this is a difficult time and we are already taking proactive steps to ease the burden on merchants that may have been impacted by this issue by providing assistance with their customers that may have been impacted. To help affected folks.find information quickly we have setup a website http://www.careandprotect.com./
Thanks,
Shashi B
Here is a update that we posted on the Network Solutions Blog (http://cli.gs/GEWSs0) : DNS queries for web sites should be responding normally. Thank you all for your understanding. As always, we will continue to work to take measures to prevent these and other types of technical issues caused by third parties that may impact our customers.
Thanks,
ShashiB
We have been listening to comments here as well as those on other sites regarding our customer protection measure. Throughout the launch of this effort we have made, and continue to make, improvements to our protection measure. Here is an update on some of the improvements we are implementing in the near term:
1) We have changed the current webpage to which reserved domain names resolve to a general under construction page. Additionally, all new reserved names after tonight will not resolve to any page at all.
2) This week, we will be making enhancements that will address the concerns related to disclosure of zone file and DNS server information of the reserved names. This should address some of the concerns recently raised.
3) Very soon we will remove our customer protection measure from our WHOIS search page, so that no domains searched on this page will be reserved. We will continue to reserve, however, domains searched from our homepage.
Hi my name is Shashi Bellamkonda and I work for Network Solutions. Aprreciate the opportunity to clarify.
Here is a response on Circleid http://www.circleid.com/posts/81082_network_solutions_front_running/.
Network Solutions is not front running. We've implemented a customer protection measure to help defend our customers against the actions of "front runners" or those persons who register domain names known to have been searched, for the purpose of monetizing them and then selling them at inflated prices either directly to the customer who searched for the domain or through aftermarket channels. The protection measure holds the searched domains at Network Solutions for up to 4 days so customers can take the time to decide whether registration of the domain name will help them build and protect their brand. Network Solutions is not registering these names at the end of the reservation period with the hope of selling them in the secondary market. Likewise, we're not placing any advertisements on these domains to monetize their traffic while they are in the reservation period.
Slashdot Mirror
I work for Network Solutions and we understand that this is a difficult time and we are already taking proactive steps to ease the burden on merchants that may have been impacted by this issue by providing assistance with their customers that may have been impacted. To help affected folks.find information quickly we have setup a website http://www.careandprotect.com./ Thanks, Shashi B
You mean a RSS feed for service notifications only? Good idea. Let me work on that.
Here is a update that we posted on the Network Solutions Blog (http://cli.gs/GEWSs0) : DNS queries for web sites should be responding normally. Thank you all for your understanding. As always, we will continue to work to take measures to prevent these and other types of technical issues caused by third parties that may impact our customers. Thanks, ShashiB
We have been listening to comments here as well as those on other sites regarding our customer protection measure. Throughout the launch of this effort we have made, and continue to make, improvements to our protection measure. Here is an update on some of the improvements we are implementing in the near term: 1) We have changed the current webpage to which reserved domain names resolve to a general under construction page. Additionally, all new reserved names after tonight will not resolve to any page at all. 2) This week, we will be making enhancements that will address the concerns related to disclosure of zone file and DNS server information of the reserved names. This should address some of the concerns recently raised. 3) Very soon we will remove our customer protection measure from our WHOIS search page, so that no domains searched on this page will be reserved. We will continue to reserve, however, domains searched from our homepage.
We are going to make some changes that will address your question. I hope to have the details soon. Thanks, Shashi
Hi my name is Shashi Bellamkonda and I work for Network Solutions. Aprreciate the opportunity to clarify. Here is a response on Circleid http://www.circleid.com/posts/81082_network_solutions_front_running/. Network Solutions is not front running. We've implemented a customer protection measure to help defend our customers against the actions of "front runners" or those persons who register domain names known to have been searched, for the purpose of monetizing them and then selling them at inflated prices either directly to the customer who searched for the domain or through aftermarket channels. The protection measure holds the searched domains at Network Solutions for up to 4 days so customers can take the time to decide whether registration of the domain name will help them build and protect their brand. Network Solutions is not registering these names at the end of the reservation period with the hope of selling them in the secondary market. Likewise, we're not placing any advertisements on these domains to monetize their traffic while they are in the reservation period.