A similar thing happened to me at Bestbuy in Toronto. I bought Wario Ware Smooth Moves for my Wii, when I got the shrink wrapped game home and opened it, I found a blank Sony DVD.
I took it back got the same run-around this guy got..."This stuff happens" Clearly what is happening someone at the factory is making the switch or its a returned product, probably the latter of the two. Although according to Best buy, any returned product returned is not put back on the shelves, I have my doubts of that.
In the end I went through 3 managers until I got the top of the store and threatend to call the press in. I ended up getting my game and a free game of my choice, Rayman Raving Rabids if you're curious.
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A similar thing happened to me at Bestbuy in Toronto. I bought Wario Ware Smooth Moves for my Wii, when I got the shrink wrapped game home and opened it, I found a blank Sony DVD. I took it back got the same run-around this guy got..."This stuff happens" Clearly what is happening someone at the factory is making the switch or its a returned product, probably the latter of the two. Although according to Best buy, any returned product returned is not put back on the shelves, I have my doubts of that. In the end I went through 3 managers until I got the top of the store and threatend to call the press in. I ended up getting my game and a free game of my choice, Rayman Raving Rabids if you're curious.