I agree and I am disgusted by Amazon's lack of cogent response. I just wrote to them about losing my business. Since I use AWS and have been purchasing from Amazon since they started, this is no joke, but it will take more than one customer doing this to make them wake up.
Please keep posting on the web if you are convinced that they should be proactive in resolving the attacks quickly. This is NOT comparable to spammers abuse. In one case, 200 register requests per second were being received. Yes, you can drop packets but your connection itself is still being hit at that level. Best case, your upstream might drop the packets. This would actually be a business plan for someone: guaranteed packet filtering before your own connection. In that case, you only need to enter an IP or range, and you'd never see that IP again. Unfortunately, it isn't that simple with some of these attacks, I I guess EC2 makes them easier to perform, which is a part of my complaint.
Keep hammering until this is resolved! It's legitimate to complain about their lack of reaction.
http://voipusersconference.org/ for instructions on how to hear Fonality's response live and participate by asking questions or giving your opinion about this subject.
(My first post attempt didn't make it so here goes one more try.)
I too have used Junction for a couple of years and we're pleased with their service. I have one connection to our asterisk pbx at the office and one to my SIP phone at home, which has three lines. VOIP for small business can be risky but if you have people you trust (or can hire them) you'll be ok. I've also used many other providers with good results both in the USA and Europe.
We do a weekly VOIP Users Conference http://voipusersconference.org/ live every Friday at 9 AM Pacific, 12 Noon Eastern Time. Anyone is welcome to join the conference to ask questions or share experiences.
I've been using it domestically since 2002. It has run all our home phones for three years now. My experience is similar. Many home routers allow simple QoS adjustments (priority by the port is a good one, give the phone port a high priority). I have found that lag of up to 150ms is tolerable. 250ms is doable and anything higher is awful, man on the moon lag. I've used about 10 SIP/IAX providers and a lot of different phone hardware.
There is a live conference every Friday at 9 AM Pacific, 12 Noon Eastern and 17:00 UTC about VOIP and asterisk, the VOIP Users Conference that has been going on since March 2007. For more on that, see http://voipusersconference.org/ or http://food4wine.ning.com/ and join live any time. The conference is like a big international users group.
Asterisk and the rest of open source VOIP technology is brilliant, but it does require some commitment to getting it to do what you want/need.
I've used Junction for a few years and I agree, they do a great job. I have one account conected to Asterisk at the office and one of my lines at home is connected to a different Junction account. Most of our calls go out the office pbx, but if it was unavailable, I still have the Junction line.
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FWIW, my email to Amazon (about losing my business) resulted in the boilerplate reply with a link to the complaint form.
I agree and I am disgusted by Amazon's lack of cogent response. I just wrote to them about losing my business. Since I use AWS and have been purchasing from Amazon since they started, this is no joke, but it will take more than one customer doing this to make them wake up. Please keep posting on the web if you are convinced that they should be proactive in resolving the attacks quickly. This is NOT comparable to spammers abuse. In one case, 200 register requests per second were being received. Yes, you can drop packets but your connection itself is still being hit at that level. Best case, your upstream might drop the packets. This would actually be a business plan for someone: guaranteed packet filtering before your own connection. In that case, you only need to enter an IP or range, and you'd never see that IP again. Unfortunately, it isn't that simple with some of these attacks, I I guess EC2 makes them easier to perform, which is a part of my complaint. Keep hammering until this is resolved! It's legitimate to complain about their lack of reaction.
http://voipusersconference.org/ for instructions on how to hear Fonality's response live and participate by asking questions or giving your opinion about this subject.
(My first post attempt didn't make it so here goes one more try.) I too have used Junction for a couple of years and we're pleased with their service. I have one connection to our asterisk pbx at the office and one to my SIP phone at home, which has three lines. VOIP for small business can be risky but if you have people you trust (or can hire them) you'll be ok. I've also used many other providers with good results both in the USA and Europe. We do a weekly VOIP Users Conference http://voipusersconference.org/ live every Friday at 9 AM Pacific, 12 Noon Eastern Time. Anyone is welcome to join the conference to ask questions or share experiences.
My experience is similar. Many home routers allow simple QoS adjustments (priority by the port is a good one, give the phone port a high priority). I have found that lag of up to 150ms is tolerable. 250ms is doable and anything higher is awful, man on the moon lag. I've used about 10 SIP/IAX providers and a lot of different phone hardware. There is a live conference every Friday at 9 AM Pacific, 12 Noon Eastern and 17:00 UTC about VOIP and asterisk, the VOIP Users Conference that has been going on since March 2007. For more on that, see http://voipusersconference.org/ or http://food4wine.ning.com/ and join live any time. The conference is like a big international users group. Asterisk and the rest of open source VOIP technology is brilliant, but it does require some commitment to getting it to do what you want/need.
I've used Junction for a few years and I agree, they do a great job. I have one account conected to Asterisk at the office and one of my lines at home is connected to a different Junction account. Most of our calls go out the office pbx, but if it was unavailable, I still have the Junction line.