I work at a glass fabrication plant which is a 5x24 operation. A handfull of the managers there have my phone number if I happen to not be there when a major problem occurs. Where major problem==They can't produce glass. When I get a call, if it's not major, I let them know, and hang up. If it is, I'll dial in and try to fix it, and in rare cases I'll go in. Now, under MA state law, you must be paid for 3 hours of work if you get called in. So if I get called, and resolve the problem in 10 minutes, 3 hours goes down. If I have to drive in, I include my commute time, plus a bit of "crankiness" time. They are too afraid of loosing me to question 5 hours here, and 3 hours there.
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I work at a glass fabrication plant which is a 5x24 operation. A handfull of the managers there have my phone number if I happen to not be there when a major problem occurs. Where major problem==They can't produce glass. When I get a call, if it's not major, I let them know, and hang up. If it is, I'll dial in and try to fix it, and in rare cases I'll go in. Now, under MA state law, you must be paid for 3 hours of work if you get called in. So if I get called, and resolve the problem in 10 minutes, 3 hours goes down. If I have to drive in, I include my commute time, plus a bit of "crankiness" time. They are too afraid of loosing me to question 5 hours here, and 3 hours there.