I purchased and activated through AT&T my first iPhone in September. Its touch screen failed and I received my second iPhone in October. That unit locked up and they gave me a third iPhone in December. So I have one account with AT&T yet 3 iPhones through Apple. If this situation of bad units is larger than reported, it's quite possible that several hundred thousand units can be accounted for as direct, free, replacement units (not sold).
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I purchased and activated through AT&T my first iPhone in September. Its touch screen failed and I received my second iPhone in October. That unit locked up and they gave me a third iPhone in December. So I have one account with AT&T yet 3 iPhones through Apple. If this situation of bad units is larger than reported, it's quite possible that several hundred thousand units can be accounted for as direct, free, replacement units (not sold).