User: Painkiller24

Re:help desk is the end of careers

On: Is Help Desk a Launchpad or a Dead End?

I've been working one sh*tty help desk job to the next ever since getting out of school four years ago. I've been trying to get into server administration unix/windows and received several certifications but I only receive letters back from people interested in putting me into another dead end help desk job. To me I feel working in help desk positions has pretty much been a case of terminal brain cancer for my career. I have been involved with two help desks... one was a dead end job due to the company I was working for, and the one I'm with now I'm actually in a firm that is fully based off of starting at help desk and going up from there. If your in the right company you can do so much more. For me I went from Service Desk to Network Services in 6 months and aiming for a team lead due to my experience.