If you can do it...i would suggest it. I work for a rather large ISP in Austin Texas and i am in charge of ordering ALL DSL connections (SWB, Northpoint, Covad and IPC). I order about 10+ SWB circuts aday and have notice more and more customers going for this route. Right now if you want to rely on SWB to do the install, your install date will probably be pushed back 3 or 4 times. A few coworkers have been waiting for their DSL to be installed for about 3 or 4 months now and who knows how many customers this is happening to. It would be way cool if you could just bypass SWB all together. They have now introduced a 20 day WAITING (not turn around time) period before touching ANY trouble ticket, you could go 30 days be for anything is done about your connection being down. All i can say is SWB's business pratices SUCK. You will probably have better luck going through Northpoint, Covad or IPC. But if you cant afford it...bite the bullet and DIY with Bell. Id like to add one more thing though....BELL SUCKS. Im not going to even get in to the slamming of our customers or the 2+ hour hold times.
Slashdot Mirror
If you can do it...i would suggest it. I work for a rather large ISP in Austin Texas and i am in charge of ordering ALL DSL connections (SWB, Northpoint, Covad and IPC). I order about 10+ SWB circuts aday and have notice more and more customers going for this route. Right now if you want to rely on SWB to do the install, your install date will probably be pushed back 3 or 4 times. A few coworkers have been waiting for their DSL to be installed for about 3 or 4 months now and who knows how many customers this is happening to. It would be way cool if you could just bypass SWB all together. They have now introduced a 20 day WAITING (not turn around time) period before touching ANY trouble ticket, you could go 30 days be for anything is done about your connection being down. All i can say is SWB's business pratices SUCK. You will probably have better luck going through Northpoint, Covad or IPC. But if you cant afford it...bite the bullet and DIY with Bell. Id like to add one more thing though....BELL SUCKS. Im not going to even get in to the slamming of our customers or the 2+ hour hold times.
-voxy
gonna have to go check it out
I dont remember hearing anything on it...at least there should have been a little click banner on here or somthing. *shrug*