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User: Anne+P.+Mitchell+Esq

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  1. An industry endorsement for Postini on Spam Filtering For Small/Medium Business? · · Score: 2, Interesting
    First, let me qualify - I have been involved in the anti-spam effort since it first came into existence. I was in-house legal counsel for MAPS, back when the original RBL was first getting sued by spammers. I currently run an Internet public policy institute, and I helped to author part of CAN-SPAM (in fact the only part of CAN-SPAM which has any teeth - not because I helped to write it, but because the rest is so anemic).

    As you may know, it used to be that Postini was considered, by those of us in the anti-spam industry, something of a black hole, and not a service we would recommend.

    However, having been in touch with their executive team in recent years, I had inside knowledge as to how that was changing - how they *wanted* that to change.

    Recently, we decided to take our own spam filtering outside, to let someone else's servers do the heavy lifting. We tried several solutions, and finally, almost in desparation, I gave the 'ok' for us to try Postini (which of course is now owned by Google, but the exec team is still in place).

    Let me tell you that we were *extremely* pleasantly surprised - the service really has been *very* good, it was relatively easy to set up (you do need to be familiar with how to set up your MX records, etc., but if you are already adminning a server, you should already be fairly comfortable with that).

    The price is good, and the end user UI is excellent in that it's pretty easy for an end user to understand how to scan their "spam folder", how to get something delivered out of the spam folder, how to whitelist a sender, etc..

    Honestly, it's one of the easiest-to-use of the offsite systems out there - and one bonus is that it gets the user support *off* internal admins.

    And, the false positive rate is low, as is the false negative rate - which really is the bottom line test for spam filtering services.

    We have a formal review for our corporate blog (http://www.TheInternetPatrol.com/) in the works, but in the meantime consider this an endorsement of Postini from the Institute for Spam and Internet Public Policy (http://www.isipp.com/)

    Anne

    Anne P. Mitchell, Esq
    CEO/President
    Institute for Spam and Internet Public Policy
    Professor of Law, Lincoln Law School of SJ
    Author, "The Email Deliverability Handbook"