I'm one of those "customer experience improvement program" advocates, but this post disturbs me. I spend a lot of time writing comments about feature that I feel are for example missing in Outlook 2007 or ways they can improve Microsoft Office Accounting. If my comments go unheard then why am I bothering to waste my time. When I can simply use linux and hire a programmer to include the features I want and need. As an IT services provider I suggest to my clients that they signup for the customer experience improvement program, and few are willing. Microsoft should open a public forum or wiki for people to add comments and vote on feature suggestions. Making this information public would allow for better community support. If they already have this PLEASE someone reply to this post and tell me where I can find it.
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I'm one of those "customer experience improvement program" advocates, but this post disturbs me. I spend a lot of time writing comments about feature that I feel are for example missing in Outlook 2007 or ways they can improve Microsoft Office Accounting. If my comments go unheard then why am I bothering to waste my time. When I can simply use linux and hire a programmer to include the features I want and need. As an IT services provider I suggest to my clients that they signup for the customer experience improvement program, and few are willing. Microsoft should open a public forum or wiki for people to add comments and vote on feature suggestions. Making this information public would allow for better community support. If they already have this PLEASE someone reply to this post and tell me where I can find it.