We are in a world of constant communications. A world in which the movement of voice, data and image is now the essential component that defines the way we relate to each other as individuals, as enterprises and as societies. The world is smaller and the possibilities are larger.Yet,communication remains what it has always been the reaching from one person to another or to millions. In the make-or-break moments when time and money is critical,that's when our clients recognize the full measure of our commitment and our attitude. A companies ability to offer quality and excellence lies in its people. People are your foremost asset and your business philosophy should be based on team management, accessibility and respect for the entire team including women. Nurturing and sustaining long-term relationships with your best customers is where you'll find the real profits. Customers want increased levels of personalization and learning how to manage this virtual conversation is the key to the kind of relationship with customers that will will drive increased value exchange and loyalty. The only way to guarantee 100% customer satisfaction is through the application of a comprehensive customer relationship solution. The result is a business recognized and valued for its superior products, services and most importantly the powerful relationships it has fostered among customers and all employees. As the 21st century fast approaches, more and more companies are entering the global arena. Businesses must overcome the global barriers of languages, time zones, different currencies, and large geographic areas. In the '90s, we have learned that sustainable profit and growth comes from loyal customers. Measuring and rewarding people for retaining and growing customers versus acquiring new customers is a major cultural and economic shift for most companies to obtain. Jimmy Castro Member Greater Austin Chamber of Commerce Austin Texas JimmyCastro@Hotmail.com
IBM's Web site and VA Linux (Nasdaq:LINUX)
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IBM banks on Linux
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The Internet and electronic commerce are two of today's most important technologies. Using information technology to connect the entire enterprise has become a reality in corporations around the world, with dramatic improvements in company-wide efficiency, profitability,and accountability coming as a direct result. Today, IBM's Web site has more than 270,000 pages offering 14,000 products, is localized in 70 countries and 16 languages, and receives 7.8 million page visits per week worldwide. When IBM launched the redesign in February 1999, traffic shot up by 120 percent, and sales increased by 400 percent. IBM projects that e-commerce revenue will swell to $10-15 billion in 1999. IBM expects to procure $12 billion in goods and services over the Web, saving $240 million by replacing five million paper invoices. By supporting millions of self-service Internet transactions,IBM also anticipates saving approximately $600 million in 1999 in call center and field specialist support costs. When used to its full potential, the Internet offers businesses new opportunities to increase revenue and gain a lasting competitive advantage. VA Linux (Nasdaq:LINUX)on Dec 9, launched its $132 million IPO, pricing 4.4 million shares at $30 each. By the end of the day,those shares were worth $239 each. The company's stock gained 700 % in its first day of trading and VA Linux had achieved a market capitalization of $9.5 billion. VA Linux in Sunnyvale, Calif., manufactures machines based on processors from Intel Corp. that runs the Linux operating system. An alternative to to Microsoft's Windows NT. Jimmy Castro Member Greater Austin Chamber of Commerce Austin Texas JimmyCastro@Hotmail.com
Slashdot Mirror
We are in a world of constant communications. A world in which the movement of voice, data and image is now the essential component that defines the way we relate to each other as individuals, as enterprises and as societies. The world is smaller and the possibilities are larger.Yet,communication remains what it has always been the reaching from one person to another or to millions. In the make-or-break moments when time and money is critical,that's when our clients recognize the full measure of our commitment and our attitude. A companies ability to offer quality and excellence lies in its people. People are your foremost asset and your business philosophy should be based on team management, accessibility and respect for the entire team including women. Nurturing and sustaining long-term relationships with your best customers is where you'll find the real profits. Customers want increased levels of personalization and learning how to manage this virtual conversation is the key to the kind of relationship with customers that will will drive increased value exchange and loyalty. The only way to guarantee 100% customer satisfaction is through the application of a comprehensive customer relationship solution. The result is a business recognized and valued for its superior products, services and most importantly the powerful relationships it has fostered among customers and all employees. As the 21st century fast approaches, more and more companies are entering the global arena. Businesses must overcome the global barriers of languages, time zones, different currencies, and large geographic areas. In the '90s, we have learned that sustainable profit and growth comes from loyal customers. Measuring and rewarding people for retaining and growing customers versus acquiring new customers is a major cultural and economic shift for most companies to obtain. Jimmy Castro Member Greater Austin Chamber of Commerce Austin Texas JimmyCastro@Hotmail.com
The Internet and electronic commerce are two of today's most important technologies. Using information technology to connect the entire enterprise has become a reality in corporations around the world, with dramatic improvements in company-wide efficiency, profitability,and accountability coming as a direct result. Today, IBM's Web site has more than 270,000 pages offering 14,000 products, is localized in 70 countries and 16 languages, and receives 7.8 million page visits per week worldwide. When IBM launched the redesign in February 1999, traffic shot up by 120 percent, and sales increased by 400 percent. IBM projects that e-commerce revenue will swell to $10-15 billion in 1999. IBM expects to procure $12 billion in goods and services over the Web, saving $240 million by replacing five million paper invoices. By supporting millions of self-service Internet transactions,IBM also anticipates saving approximately $600 million in 1999 in call center and field specialist support costs. When used to its full potential, the Internet offers businesses new opportunities to increase revenue and gain a lasting competitive advantage. VA Linux (Nasdaq:LINUX)on Dec 9, launched its $132 million IPO, pricing 4.4 million shares at $30 each. By the end of the day,those shares were worth $239 each. The company's stock gained 700 % in its first day of trading and VA Linux had achieved a market capitalization of $9.5 billion. VA Linux in Sunnyvale, Calif., manufactures machines based on processors from Intel Corp. that runs the Linux operating system. An alternative to to Microsoft's Windows NT. Jimmy Castro Member Greater Austin Chamber of Commerce Austin Texas JimmyCastro@Hotmail.com