This is completely ridiculous. Customers should be able to set a bill cap to prevent this kind of thing. If you hit the cap, your access gets cut unless you explicitly give permission to charge more. That's why I use a prepaid phone (I live in Germany, so it's dirt cheap here).
Such a cap wouldn't really help you with situations like these. When you roam on another provider that provider doesn't send your call details back to your home provider in real time. They typically collect a few days worth of calls and then upload them to your home provider. There's no way for your home provider to have a real time accounting of the calls that you make while roaming.
Not true. I use a HotLink prepaid in Malaysia. Roaming works fine and the calls/sms are deducted from the prepaid balance.
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This is completely ridiculous. Customers should be able to set a bill cap to prevent this kind of thing. If you hit the cap, your access gets cut unless you explicitly give permission to charge more. That's why I use a prepaid phone (I live in Germany, so it's dirt cheap here).
Such a cap wouldn't really help you with situations like these. When you roam on another provider that provider doesn't send your call details back to your home provider in real time. They typically collect a few days worth of calls and then upload them to your home provider. There's no way for your home provider to have a real time accounting of the calls that you make while roaming.
Not true. I use a HotLink prepaid in Malaysia. Roaming works fine and the calls/sms are deducted from the prepaid balance.