Not really, I believe the reasons for selecting Rockliffe were justified, it integrated into Microsoft Active Directory (one student account required), it was web based (not client issues and accessible from anywhere in the world, no browser dependence, etc) and had significant other options that came with it.
I don't work at this particular University, but understand why this product was selected over others.
I believe there is no perfect solution or product, so you do the best you can at the time
This has/is happen at a University in Wellington/NZ, I believe they are moving from Rockliffe to Microsoft. One of the reason for hosting it in-house was to ensure/guarantee delivery of email to student, agreed there are also privacy and and intellectual property concerns, but the under pinning facet was that mail could be traced right thru the University systems especially when being delivered from Student Administration and there were no issues with access to logs or anything.
I personally wouldn't use the external services as you tend to loss control, sure you have the headache of hardware/software maintenance, but there is potential for a whole lot of greif with external providers.
If you do choose an external provider be very careful and make sure your organisation is cover for a legal standpoint
Slashdot Mirror
Not really, I believe the reasons for selecting Rockliffe were justified, it integrated into Microsoft Active Directory (one student account required), it was web based (not client issues and accessible from anywhere in the world, no browser dependence, etc) and had significant other options that came with it. I don't work at this particular University, but understand why this product was selected over others. I believe there is no perfect solution or product, so you do the best you can at the time
This has/is happen at a University in Wellington/NZ, I believe they are moving from Rockliffe to Microsoft. One of the reason for hosting it in-house was to ensure/guarantee delivery of email to student, agreed there are also privacy and and intellectual property concerns, but the under pinning facet was that mail could be traced right thru the University systems especially when being delivered from Student Administration and there were no issues with access to logs or anything. I personally wouldn't use the external services as you tend to loss control, sure you have the headache of hardware/software maintenance, but there is potential for a whole lot of greif with external providers. If you do choose an external provider be very careful and make sure your organisation is cover for a legal standpoint