I hope they were at least smart enough to negotiate Premier phone support. That alone would let you eliminate multiple HelpDesk positions and would save a ton of money.
This sounds like UC Davis. I do some work connected with them. Management that couldn't find it's ass with both hands without help. Worked on a project there once and the IT mucky-mucks I met there were among the most clueless short attention-span morons I've ever met. I'm sure they had some PowerPoint presentation with a bunch of graphs & numbers, and the goober up above totally bought it. Yeah you just keep believing those figures buddy, just like we HAD to invade Iraq because of all those WMD.
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I hope they were at least smart enough to negotiate Premier phone support. That alone would let you eliminate multiple HelpDesk positions and would save a ton of money.
This sounds like UC Davis. I do some work connected with them. Management that couldn't find it's ass with both hands without help. Worked on a project there once and the IT mucky-mucks I met there were among the most clueless short attention-span morons I've ever met. I'm sure they had some PowerPoint presentation with a bunch of graphs & numbers, and the goober up above totally bought it. Yeah you just keep believing those figures buddy, just like we HAD to invade Iraq because of all those WMD.