I really haven't visited Circuit City since they stopped paying the employees commissions. When I used to enter a Circuit City, an employee would FIND ME, and try to sell me something.
Oh, they stopped doing that? I quit going to Circuit City years ago because nobody would let me browse and shop in peace. Sometimes I don't know what I want yet. And I don't want suggestions, I want to look around the store uninterrupted.
Employee commission is a horrible idea. It encourages pushy salesmen (salesman should NEVER "find you". They should be easy to find. They should also never offer suggestions when they see you buying something. If you *ask* for a suggestion, then they should feel free to give them). It also justifies lower salaries to the store employees since they are expected to make most of their money on commission. The knowledgeable employees will just try to steer you toward the more expensive product they can sell, regardless of whether or not they know about a better one. The less knowledgeable will pretend to know their shit and take advantage of the non-geeks who can't tell the difference anyway.
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I really haven't visited Circuit City since they stopped paying the employees commissions. When I used to enter a Circuit City, an employee would FIND ME, and try to sell me something.
Oh, they stopped doing that? I quit going to Circuit City years ago because nobody would let me browse and shop in peace. Sometimes I don't know what I want yet. And I don't want suggestions, I want to look around the store uninterrupted.
Employee commission is a horrible idea. It encourages pushy salesmen (salesman should NEVER "find you". They should be easy to find. They should also never offer suggestions when they see you buying something. If you *ask* for a suggestion, then they should feel free to give them). It also justifies lower salaries to the store employees since they are expected to make most of their money on commission. The knowledgeable employees will just try to steer you toward the more expensive product they can sell, regardless of whether or not they know about a better one. The less knowledgeable will pretend to know their shit and take advantage of the non-geeks who can't tell the difference anyway.