Getting the procedures out of peoples heads is a huge money saver for the business down the track. Check out www.businessfitness.net. While we mainly deal with accounting firms out software can be used for any business and has a number of features to help facilitate better procedures. We provide basic templates for procedures, checklists, letters etc and this system has been specifically built for Document and Record Management. Hope this helps. Either way when writing procedures ensure that someone else reads them that does the same function or even better get someone to follow your procedure while you do the function and if you miss a step they can pull you up and get it added to the procedure.
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Getting the procedures out of peoples heads is a huge money saver for the business down the track. Check out www.businessfitness.net. While we mainly deal with accounting firms out software can be used for any business and has a number of features to help facilitate better procedures. We provide basic templates for procedures, checklists, letters etc and this system has been specifically built for Document and Record Management. Hope this helps. Either way when writing procedures ensure that someone else reads them that does the same function or even better get someone to follow your procedure while you do the function and if you miss a step they can pull you up and get it added to the procedure.